When I entered the store, I was acknowledged by the person occupying the front desk. She greeted me…read moreand asked if there was anything I was looking for. She directed me to the item I requested, and said there was more online. I never heard from her again . I wandered around the store for 45 minutes. I passed by two desks where guys were sitting and nobody even said hello or asked if they could help me! Not impressed whatsoever with the customer service. Beautiful items in the store, but I will not give them my business.

I would highly advise against working with Ferguson as much as I hate to give a negative review it…read moreis an accurate reflection of our experience. Our contractor gave us the name of the rep past clients had worked with (he did not have a strong relationship with he told us that to start) but we decided to try because of the selection they have. We were very early in our project and had not begun demo yet. After literally 6 weeks of calling and emailing and never getting a call back I went in person super frustrated and asked for someone new to work with. Even just making a phone call was so stressful because their call system sends to other cities every time and never to Fort Worth- such a time waste. We were assigned a new rep. She was very nice to work with in person, but again nailing her down was difficult. Emails would go unanswered for so long for simple questions on getting things ordered. We ordered our kitchen sink, faucets, and some hardware with them. I wanted to also order all cabinetry hardware with them, but when its SO hard to get an appt or email back I decided we couldn't give them anymore business. Chip at Pierce Hardware is amazing if you're looking for top notch customer service and someone who knows the trade well! Today we got a letter in the mail from a 3rd party saying that we/our contractor had not paid our bill with Ferguson from back in April and we were over due. Such a nightmare, it was all paid at time of purchase. Their system is a mess and causes such unnecessary stress. Just avoid them!

Would highly recommend this company. We are in the process of remodeling a bathroom and they were…read moreso easy to work with and helpful. The parts I needed right away were on hand and the rest arrive the next day. Ask for Donna she knows her stuff!! P.S. Try out the restroom while your in the office. You will thank me.

I went in today for a few plumbing parts needs and I was amazed! One part Melissa suggested was…read morecovered by a Grohe lifetime warranty I didn't know about, so free and to be shipped directly to me this week. On another Kohler part we discussed the availability and carefully selected the proper part. She ordered for me and it was about $10. They were very friendly, prompt and efficient. A real surprise and very professional. Give them a try when you need plumbing help.

Very highly Recommend. We live in an older home and both of our porcelain finish on the tubs were…read morepast horrid. Joseph was fabulous! He was resurfaced the tub til wall. Now both of our bathrooms look brand new. Joseph was on time, cleaned up his work area and took those tubs from horrid to beautiful in just a few hours.

Once again Bradley came out and did an amazing job! He was polite, fast and proficient.read more

Absolutely wonderful store with outstanding designers, lovely displays and incredible store…read moremanager. I highly recommend the tile shop. This is the store to go plan your shower,bath ,flooring, whatever,because they are not only excellent but they have integrity. You can really trust a store that stands behind their items and service when something doesn't go quite as planned and they take care of everything with courtesy and professionalism. If I ever have another project, the Tile Shop has my business. I highly recommend them!

This is a new store in our neighborhood. The Manager Brian is amazing. He is extremely…read moreknowledgeable and was a tremendous help in assuring we have a successful project. He showed us several products, in addition to the beautiful tiles, which we didn't know existed. When I expressed concern that the grout smell might cause breathing problems while drying, Brian went to the back and mixed up a small batch of the (stain-proof!) grout in a bucket and let me check it out. If you have a tiling project go see Brian.

My experience with Moore Supply is based on my water heater warranty. Our water heater was leaking…read morefrom inside the unit and spilling into our garage. When we called our plumber they told us we had to wait four days! There's no way we can wait four days without water. So we did the work ourselves. The problem is we didn't know we had to exchange the old for a new for it to be covered through Moore. Which isn't their fault! We had bought a water heater from HD, then called to get it credited. However, Moore Supply kindly told us they can't do that. Oh well for us. Friendly customer service though!

Showroom was super friendly and very helpful. It gets busy sometimes though so make sure to book an…read moreappointment if you need help browsing or have questions.

Tons of stuff at good prices. Went in to look at vanities and was surprised at some other items…read morethey had. Definitely worth checking out.

This Morning we went to your Grand Prairie store location & Disappointed on, your false advertising…read moreon ; In addition to our everyday smart pricing which offers top-quality products at a low price, we will beat competitor prices by 10% The manager told us he would price match but no additional discount as to this doesn't apply because you wouldn't be making money-- Disappointed !

We ordered a custom iron door and a back door and also purchased some door hardware at the store…read morelocation in Lewisville. Mike is absolutely outstanding to work with--he is such a nice guy and super knowledgeable! He made sure to get all the details right and fielded our dozens of questions. Install was a breeze, and the communication was solid from start to finish. Our home looks beautiful with our new doors. We will definitely return to Seconds and Surplus!

The best store for super low prices on items that are usually marked up in those huge box store. We…read morecame in for a for that cost double at the local well known name store. We also eyed some toilets and kitchen vanities that will be our next purchase. What los really great is the staff is super nice and knowledgeable.

Had a great experience with Shane when purchasing new appliances for our new home. He really knows…read morehis business and makes great recommendations based on your usage. I would highly recommend him if you are in the market for new appliances.

Enrique is exceptional. His knowledge, professionalism, and attention to detail make him a…read moretremendous asset. Working with him over the past few weeks has significantly reduced the stress of a challenging renovation.

I have used cornerstone granite for my kitchen and bath projects for a little over five years…read more They have an amazing team, large selection and friendly service. All the tempo and Rodrigo are amazing but a special shout out to Enrique. He is super helpful, very responsive and always willing to help find a solution. Thank you cornerstone team. I appreciate you helping me make my construction deadlines.

Russell Feed & Supply, family owned and operated. They offer eleven locations in the metroplex. I…read morechose the Crowley location because it's convenient for me. The store is AWESOME! Their customer service is top notch. They are extremely friendly, very knowledgeable about their products and ready to help you find all your pet (big & small) livestock, poultry, and more with a big smile on their face. The store is clean and organized with a multitude of products for all your animal needs plus some! Their prices are reasonable and can be less expensive than some feed and supply stores. You will not be disappointed at the quality and variety of products they carry. They even offer discounted vaccinations. Russell Feed has parking and store entry for those with disabilities. I highly recommend Russell Feed & Supply. Check them out when your supplies are getting low, I would not steer you wrong !

Excellent customer service, my dog Leo LOVES the people working there. Very attentive and helpful…read morewith every question we have every single time we go in. Best Russell feed store!