I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

Extremely impressed by the level of service and quality of work! Ronnie helped replace my front…read moredoor with a new one taking care of replacing the existing frame, installing door, hardware, and new trim work. I was worried we would run into issues since I have an older home but Ronnie walked me through the process and confirmed the finishing details were to my liking. He was thorough in fine tuning door lock and caulking all the new trim. He even brought his own cleaning supplies to make sure my porch was cleaner than when he arrived. Great overall service and the final product looked sleek and professional. Also, the price was right. Will be reaching out for them to do my windows here soon!

Thanks to all the positive reviews, I decided to purchase a new front door from Brennan…read moreEnterprises. It took about 12 weeks to come in, but it was well worth the wait. Everyone I dealt with, from the manager to the installers was professional and courteous. I'm very pleased.

We had an excellent experience with Performance Windows. The team was about to get all of our…read morewindows (about 20) in less than a day. The team worked very efficiently and left their work space clean afterwards. I highly recommend their service!

salesman ignored the no soliciting sign & even tried to open my front door. Beware!!!read more

Had a fogged up window and they were at my house within days for quote and had the window replaced…read morewithin a week of first contact. They're very friendly and take care of you. Will definitely use them again in the future! Also, my neighbor's son broke two of their windows (baseball) when they showed up so I had them stop by to provide a quote. They had the same quality service!

Great communication. Installer was very professional and courteous. Would definitely recommend.read more

The owners were very nice and involved in every aspect. They communicated thoroughly throughout the…read moreentire process. They did the job on time and the crew was very polite and friendly. We did have one hiccup with two of our windows made too big by the manufacturer. The owners got them reordered and installed quickly. All in all a solid experience and I would recommend them.

got my windows done around 2018 and one window has been cracked. The contract stated life time…read morewarranty. I keep trying to get a hold of them to replace or for me to buy or get the brand to no avail. Very dissatisfied.

Excellent service provided by Ernest and his wife. I couldn't be more pleased with the outcome…read more I needed a glass surface for my night stand. I made a template with a cutout for Lone Star Window and glass to make it. A week later it's ready:-) It came out perfect! Price not bad and friendly service. I will definitely be back.

They repaired a very old sliding glass door, saving me the cost of a replacement. I am very happy…read morewith all aspects of the transaction; scheduling, communication, quality were all great.

We chose Pro 1 Windows from Yelp after "trying" to get a couple different companies to come out for…read morean estimate - seems some folks just don't want the work. Rhonda is easy to talk to & very down-to-earth. Dan and his install team work well together, and with only three of them, were able to do 13 windows (remove & install new) in one day. Very pleased with the quality of the custom windows, and Rhonda offered three different choices of UV protective glass (we chose the middle grade). Keep in mind, though, the windows are built to order, so it was a month after we first met with Rhonda that the installers came. I can't give enough praise in words to thank Rhonda and her team for the effortless transition from old, worn out, builder's grade windows, to the beautiful windows they installed.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

Molina Glass and Mirrors is an absolutely excellent business. Prompt, knowledgeable, appropriately…read morepriced, and well equipped organization. They replaced a bathroom mirror in a 100 year old cabinet using quality glass custom cut on site. Highly recommended!

Molina Glass (Oscar and Bryan) installed shower doors in three of our bathrooms. We are beyond…read moreexcited with their work. The finished product is so beautiful and their attention to detail is beyond what I could have expected. For one of our bathrooms, they installed an arch panel and an arch door. It is absolutely beautiful and I couldn't be happier with what they designed. Bryan met me for the consultation and took measurements prior to install and Osacr communicated with me on design ideas. They were very easy to work with and you can tell they take pride in their work. Thank you so very much for everything Oscar and Bryan. You both are amazing!!!!

I have used WOW Windows for many years for light installation, window replacement, glass table…read moretops, and window cleaning. Both Ryan (windows/glass) and Nate (lights) and the cleaning team are all professional, super nice and great to work with. I feel they are always honest, never try to upsale, and do amazing work - giving it 110% every time. They are now my go-to company for this type of work. Updated 11/27/2025: just used them to replace all our windows and couldn't be happier! Great value. Highly recommend!!!

Wow Windows is fantastic. They have been replacing our windows for the past decade and have been…read moreconsistently great. Adan has been doing our installations and is always so pleasant and easy to deal with. Recently, we had a last-minute panic with our backdoor glass shattering completely. Nate came after work on the way to dinner to measure for new panes and reassure us - he had ordered the replacement panels by the next day, and the next business day, thanks to him and Adan, we had a new door. So - amazing customer service. Would highly recommend! Thank you, Nate and Adan!

Father and son team from Ukraine originally Very efficient…read moreand reasonable pricing. $65 per hour for one person or $105 for two Installed my 75 in TV Fixed my faucet. Caulked my window and shower All for $150

We were looking for some help with a few household projects and couldn't seem to find an affordable…read moreoption until we found Den. He and his father were able to successfully complete numerous items in our house that would have cost us thousands more. Here's what they worked on. - fixed three non working outdoor electrical outlets - installed 250 ft of permanent outdoor lights from Costco (no more paying for annual Xmas light installation) - install six led can lights in our media room We honestly couldn't afford to have all of these things completed. Note there are some minor challenges with language and timeliness but other than that, we are glad to have found them