I had a great experience. I knew the model of dishwasher that I wanted and they had it in stock…read more Delivered it the next day. People were nice and the price was better than the big box retailers.

Shawana was a joy to work with. She was knowledgeable about the products we were looking to buy and…read moremade sure we had all the information we asked for. I can't wait for our new cooktop in oven.

My Boyfriend and I went here to pickup an Edger and some fuel. They were locked up but, we got…read moresomeone to help us right away. Then, the Gentleman carried it up to the front. He was real friendly and talkative. Home Depot had cute mini bins. They are ready for Christmas too. So, head to home Depot to get all your essentials.

Acquired a new garden area at the apartment and wanted to see what plants and flowers were offered…read moreat the Home Depot. Must be too early for Mexican Heather as I didn't see it anywhere. Oh well! Prices were at least consistent to what other places are charging. The only item lacking were the friendly and helpful employees I'm accustomed to at this location. Think I overheard someone say they were short staffed. Know the feeling. Ha ha! Will definitely come back again.

My husband was buying a new PC gaming set up. He went in knowing exactly what he needed to complete…read morehis set up. It was during a sale that was listed on the website. We walked in and were greeted and asked if we needed help but we were all set. My husband found all the stuff he needed very easily. We went to go pay and Caydence was ringing us out, she was very sweet and helpful. One of the items needed to be price matched as it was cheaper on the website so after some time and help from the manager they adjusted the price and my husband got all he needed. She kept apologizing for the delay but they were very kind and helpful- so we didn't mind at all. This Best Buy is in a big parking lot with other stores. So plenty of parking.

Walked in, waiting 45 mins for a single employee to get me 3 cameras totaling 5+ thousand. Had…read moreabout 4 employees walk right by me, not acknowledging me. Asked for help more than 3 times and kept hearing "they're trying to find somebody". Walked right out. Sam's or Costco can take my 5 thousand. Clearly the manager here doesn't care about really anything.

This store is permanently closed. Out of business. I went there and the store was completely empty…read moreand vacant.

I believe the company changed ownership 3 years ago so this may no longer be a concern but I…read morepurchased a stove with a dent at a reduced price. It was listed as a brand new unit. I just had repairs done and the technician has told me that the unit is 8 years old. Recommend double checking the age of the appliance before purchase.

Great variety of high end appliances. Knowledgeable assistants. Will help redo whole kitchen or…read morejust purchase appliances

The Kitchen Source was amazing to work with on our new kitchen. Amber and her team were…read moreprofessional and a great resource with ideas to meet our needs. In addition, installation was on time and very well done. I would absolutely use them again!

Amazing customer service! Had to have them come out to a hard to find lakehouse to get a unit…read moreexchanged. The two men were very professional, friendly and helpful, swapped out the unit and had us up and running in no time. Highly recommend there guys

Mr. Dyer,…read more Unfortunately, instead of taking the time to write a glowing review of your appliance store, to which no doubt you have devoted a majority of your life to making it a success, I have to write a review to tell you of the bad experience I had with buying a refrigerator at your establishment. I try and support any local business before going to a national chain, but this experience has made me have second thoughts about doing so in the future. On August 1st, 2026 I bought a refrigerator from your store from a sales person and had established with him that you would be using a new connector for the waterline for the ice maker. The exact words when I asked him were "Absolutely." When the refrigerator was delivered the following Wednesday, my son was the one at the house to receive the delivery/installers. They showed up, disconnected & removed the old one, plugged the new one in and left. No new connector, no hooking up the waterline and in not doing so, left the waterline not fully turned off to cause a small leak that went unnoticed for several hours causing a minor flood in my kitchen. When I discovered why I had the problem, I fixed it by hooking up the waterline connection and going through the steps of flushing the line, and making sure the ice maker was working. Something that your store manager would tell me later that should have been done by your installers. I do want to establish that I never go into any major or minor transaction with the intent of "What can I get out of this or what money can I get back?" I contacted the store manager to let him know of the situation & his first response was "This makes me feel like firing someone.." No, I don't want anyone fired over this, just maybe a better system of checks and balances or not making claims of something that i thought was a courtesy ( the new connector ) that I would have been charged for ( which was never explained to me ) had it been provided. The store manger said he would talk to all those that were involved and would let me know what went wrong with the "breakdown of communication." 15 days later and 3 attempts at communication on my part, I finally spoke to him to have to retell the story because he didn't know what I was calling about. He finally asked what he could do to make this right. I said the very least he could refund the delivery/installation fee. "Ok, done." No "We can also do this, or is there anything else we can do?" I agreed to it to be done, but I've honestly gotten better treatment of having an order corrected at a drive-thru fast food restaurant. Mr. Dyer, I've met you in person before, on a few occasions, when I worked at the local paper and personally worked on your ads. You always emphasized your commitment to being a local business that was "a go-to place for customers." It's a shame that I will not recommend your store to anyone or be back for any future purchases.

My wife and I recently purchased a vanity for our bathroom from Lowe's. We weren't sure what to…read morebuy, or even what to ask. Fortunately, our sales associates Scott and Christina were there to answer questions and guide us on what to look for. Both were friendly and answered all of our (too many) questions. We ended up very happy with our purchase.

I've never had such poor quality of service from one store ever first of all I ordered the Flooring…read moretook them almost 3 weeks to tell me they didn't have enough of it and for me to pick something else out during which time they had already delivered stuff to me matching that Flooring. So when the installers came to install the Flooring, they were rude and left the only people at the store in the Flooring department to ever talk to would be crystal who was wonderful she was the most helpful and Lydia who's associate who did the refund. The value of this lesson is not to use Lowe's cost was over. I had my floors installed by somebody else to almost $2000 cheaper and the crew was wonderful.

Love my new vacuum! Thanks, Kevin, for the thorough demonstration and service! Came in to the store…read morewith a broken Oreck (RIP Old friend ) and it couldn't be repaired. Kevin Demo'd several models and was very patient. Very happy with quality product and customer service!

No longer specifically an Oreck store, but same excellent service. Very quick repair turnaround at…read morea reasonable price. Steve was professional and super conscientious about keeping store disinfected during this coronavirus pandemic. He wore a mask and wiped down all surfaces and the door handle after each customer. Also sprayed my vacuum before turning it over to me. Very pleasant experience.

Impromptu visit to see if anything new has shown up since we've been in in a few years. First thing…read moreI noticed when I walked in, an ASLEEP associate on the couch. Walked around and nothing blew my skirt up. The prices were good but mostly pleather couches or sectional pieces...not complete. Good prices on headboards and barstools. Might go back...probably won't.

We have recently been from store to store looking for new a new mattress and bed frame which I…read morethink means I can vouch this was the best service/experience we've had. Micheal helped us and I literally mean he was the sweetest and kindest guy. He gave my husband and I time to talk about what we were thinking about which meant a lot. He explained delivery, different box springs, honestly just everything we needed to know. We learned so much from him. He is one of a kind.

When I entered the store, I was acknowledged by the person occupying the front desk. She greeted me…read moreand asked if there was anything I was looking for. She directed me to the item I requested, and said there was more online. I never heard from her again . I wandered around the store for 45 minutes. I passed by two desks where guys were sitting and nobody even said hello or asked if they could help me! Not impressed whatsoever with the customer service. Beautiful items in the store, but I will not give them my business.

I would highly advise against working with Ferguson as much as I hate to give a negative review it…read moreis an accurate reflection of our experience. Our contractor gave us the name of the rep past clients had worked with (he did not have a strong relationship with he told us that to start) but we decided to try because of the selection they have. We were very early in our project and had not begun demo yet. After literally 6 weeks of calling and emailing and never getting a call back I went in person super frustrated and asked for someone new to work with. Even just making a phone call was so stressful because their call system sends to other cities every time and never to Fort Worth- such a time waste. We were assigned a new rep. She was very nice to work with in person, but again nailing her down was difficult. Emails would go unanswered for so long for simple questions on getting things ordered. We ordered our kitchen sink, faucets, and some hardware with them. I wanted to also order all cabinetry hardware with them, but when its SO hard to get an appt or email back I decided we couldn't give them anymore business. Chip at Pierce Hardware is amazing if you're looking for top notch customer service and someone who knows the trade well! Today we got a letter in the mail from a 3rd party saying that we/our contractor had not paid our bill with Ferguson from back in April and we were over due. Such a nightmare, it was all paid at time of purchase. Their system is a mess and causes such unnecessary stress. Just avoid them!