I bought a washer and dryer from here about a year ago and the washer on the very first wash…read morestarted leaking a lot of water from the front of the machine. They had sent a guy out to fix it and so I was okay with that I thought maybe that would be the end of it. Then some months later that same machine went out and didn't wash clothes anymore. I had it replaced completely since I still had my 6 month warranty with Jenkins Appliance and so I again thought that would be the end of it. Well about 6 months later after getting the original washer replaced the second washer no longer washes either, the customer service is good, but the washers they sell are not. In about a year two of their washers they sent me have broken down and no longer wash and now with it out of warranty I am left with a broken down washer.

I purchased a used washer and dryer for my TCU son and his roommates from Jenkins Appliance in…read moreAugust of 2020. Delivery was made the next day with a 60 minute window. We had a small issue crop up with the washer which was immediately addressed. Great pre and post sale and delivery service from this great local owned Appliance business serving the greater Fort Worth area.

Kudos Jay and Jamese! A selection of used appliances and very reasonable warranty work, right here…read morein NRH. If your machine conks out, give these folks a try.

BUYER BEWARE!! I…read morebought a Samsung refrigerator from "Jay", the owner of the company. He told me he was certified in the Samsung refrigerators he was selling. I paid for my Samsung refrigerator, bought the extra 2 year warranty with it, and it was subsequently delivered that same week. The day after it was delivered and set up.....the first thing I noticed was that the water was definitely not being filtered and the ice was stinky. I called Jay to report the issue, and get some assistance, and his attitude had completely changed. He had my money....so clearly friendly customer service was no longer a priority. I told him that the water tasted and smelled awful and the Home Depot brand filter that he sold with the fridge was not locking into place, I told him that when I pull the filter out, it's bone dry....no water was passing through it. I told him I thought the wrong filter may have been installed, and that I went to Home Depot to get an official Samsung brand filter.....but was running into the same issue of it not locking into place. He told me "that's just how Samsung filters fit, and that's just how Samsung water tastes", and then he said "he can't be responsible for people's different tastes, most people like it", then he told me that "it's normal for filters to be dry" and that "Fort Worth is notorious for hard water, and he can't be responsible for that either", and THEN he told me in an authoritarian tone: "I'll send my tech out there, and when we find nothing wrong with your fridge, or find that YOU broke it, I'm going to charge you a $60 service fee." He had already made up his mind and dismissed me before ever having investigated the issue I was reporting. Jay left me with absolutely no confidence that he was taking me, this issue, or this transaction seriously in the slightest. So after carefully reading the terms of my warranty that was included with my receipt....I decided to seek a second opinion. I called a well known, highly rated and accredited/insured appliance repair shop in my area to get an estimate (Appliance Champion). Appliance Champion identified the issue IMMEDIATELY bc they pay a monthly fee to have access to Samsung's internal Knowledge Base....and this issue is WELL documented WITHIN SAMSUNG. Basically, these Samsung refrigerators can ONLY take Samsung filters....and when people try to install aftermarket/3rd party filters, it breaks the filter dock, making filter connection impossible without replacing the filter dock. The Appliance Champion Technician gave me a copy of all the official Samsung documentation so I could take it back to Jay. Well, I didn't feel comfortable talking to Jay at this point bc he had made our last interaction so awkward and uncomfortable, so my husband spoke with him to try to reason with him. Jay informed my husband that our warranty was now null and void since we sought a second opinion. And he would NOT be giving us a refund on the warranty that we paid for and only had for a week at this point. There was NOTHING in the Warranty contract that indicated anything like this in the terms. Jay told my husband "how do I know the other technician didn't break the fridge?" How do we know?? BC YOU SOLD THE FRIDGE WITH A HOME DEPOT FILTER IN IT JAY. YOU ACKNOWLEDGE YOU PUT THE HOME DEPOT FILTER IN THE FRIDGE.....AND SAMSUNG OFFICIALLY DOCUMENTS IN THEIR KNOWLEDGE BASE THAT THIS BREAKS THEIR PRODUCT. Then I found out that Samsung only certifies ONE technician in the area to work on their merchandise.....and Synergy Appliance is NOT IT. So not only does Jay and Synergy appliance have no idea about the inner workings of Samsung refrigerators.....Jay is also a LIAR and a SCAM artist. Learn from my mistake and don't get ripped off by Jay's smooth used car salesmenship. I have copies of the Samsung internal Knowledge Base documentation and repair service ticket to PROVE I'm telling the truth, if anyone would like to see for themselves. Appliance Champion got my fridge repaired and working flawlessly, with great tasting water and orderless ice. And although I'm out the $$ for the warranty, and out the $$ for having to repair a fridge that was sold to me BROKEN....... NOW I'm finally happy....no thanks to Jay.

I took an older Sebo in because of the roller light was staying on. I joked with Art saying it…read morewould be like going to the doctor and it would feel better. Sure enough he thoroughly examined it, tested it and it worked. We talked a lot about common interests. He was very personable. And did not charge me for the exam. Thank you Art. You are exemplary of what customer service should be about. You could give lessons to others.

Ok, so this is a vacuum place, but it is not your normal vacuum store. They don't sale the low end…read moreappliances that you find a Wal-mart that last a few years than die. They sale high end appliances that have a thirst for identity and reputation, yet they do cost a bit more, tho they last a LOT longer. The owner, who we dealt with directly, is great. So helpful and patient. It's a great place. We did spend almost $700 on a high end stick vacuum, but it is super powerful and works better than any $200 vacuum at Walmart. We've also brought off brand vacuums here for cleaning, they don't care what brand it is, they will clean it and work on it. It's very much worth a visit.

Have bee trying to contact Buxton's for nearly a week, but cannot make contact. I have used this…read morecompany for appliance repairs for several years, but am concerned that I may have lost my "go to" appliance repair team. I hope this is not the case!

Buxton has been scheduled 3 times to come fix a faulty cooktop and 3 times in a row have stood me…read moreup... no call no show. The last time I spoke to their phone girl named Melody, she was actually rude to me regarding the third scheduled visit because the time they had didn't work for me after they rearranged their schedule to fit me in, she forgot they stood me up twice before. The owner himself called me with zero customer service skills whatsoever. I highly recommend looking somewhere else for a credible appliance repair shop who shows warmth and kindness and above all punctuality. By the way they schedule you with a 3hr window and you have to make sure you are ready but more than likely they won't be. Not a good value.

Sam came out same day, gave me a very fair and honest assessment of my dryer problem. Tech was…read moreprofessional, on time and did a very good job. I do recommend this company for any appliance repairs you need. They also offer 15% off when you check in.

Sam came out in March and three trips later and $453.44 later, my LG washer was fixed. He told me…read morethat he replaced the drain pump motor (which didn't fix the problem, so that prompted the next two visits). The main problem here is that 9 months later, the washer had trouble again, but this time I called another company and they advised me that I needed a new drain pump motor. I explained that I just had one put on in March. They took the old one off and showed me that it had a date of 2007, they felt it was the original part (machine was bought in Jan. 2008). I contacted Sam and he said that he had a receipt where he had purchased the drain pump. He also advised me that he was not responsible for the part that his distributor sells, I guess he feels that he can put just any part on the machine and we have to be ok with it. Maybe that is why he only offers a 30 day warranty on his parts. The company I used last time offers a year warranty on parts. I won't use Fort Worth's Appliance Repair again and suggest you check everything out before you do.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Friendly owner and very helpful. I have had my Kirby serviced here before (4 years ago) and needed…read moreto come back for a maintenance check. He takes the time to explain just exactly what is needed.

I have a 10+ year old Dyson vacuum that I knew needed a serious deep cleaning before I took it to…read moremy new house. I found Vacuum Express via Yelp and decided to take it in for service. Robert did an exceptional job with my vacuum. I received it back thoroughly cleaned just like it was brand new. He walked me through what he had done and gave me tips on how to better care for my vacuum. We also talked about the brand of vacuum he recommends and sells in his shop and was also thorough and not pushy at all. (I plan to go back and purchase one of those vacuums). I am grateful there are still craftsmen out there like Robert who can service vacuums. They are super expensive and it's great to have someone who can help us take care of them. I can't recommend Vacuum Express enough. Thank you, Robert!

it only took us less than an hour to get What we wanted. We…read morelove them and we highly recommend them For family and friends. He was very friendly and willing to help You and get the best discount you deserve .

Kevin the owner was very helpful . he's a straight shooter and just a great guys to do business…read morewith. He delivered the refrigerator I bought from him and helped me move my old on on to my trailer so I could dispose of it . I'll be doing business with Appliance 4 less in Bedford for all my kitchen and house hold needs .