Do NOT use this guy. He works for a roofing company and the whole time told me that he doesn't make…read moremuch money off of repairing appliances. I found out how he tries to make up for that. He charged me over $1k on two aftermarket parts for an ice maker which he never got working and then ghosted us when we tried to get him to fix it. He never really knew what was wrong with it. Just kept replacing parts. We got a "real" repairman and was told about the aftermarket parts. When I asked for a refund, he said he would and then never did. Not only can he not fix anything - you can't trust him. He talks a big game about being a man of his word, but he's far from it.

Can't say enough good things about this company. They came out the day I needed them and they were…read moreknowledgeable and professional. And they stood by their work and were so reasonably priced in an economy where you worry about everyone trying to charge you way too much, but they didn't! I'm really glad I found them and will be using them for All my appliances.

Always. Greeted with a. Smile These are some. Good. Folks…read more So helpful They've always. Delivered with a. Cheerful aditude. On. Time

Love this business but after trying to get them for 2 days, another business in the area said they…read moreare permanently closed. What a loss to the area!

Consumer beware! Most dishonest and unprofessional HVAC company that I have ever encountered. They…read moreimproperly made a repair to my ductwork then tried to charge me for repairs they did not complete months later. I had to hire another company to remove and replace the ductwork they caused damage to in the attic. The owner never went into the attic and only went by what the young inexperienced technician advised him then tried to say he went into the attic and made the repairs himself. This was completely false since I was present the entire time. He also stated that he could make repairs to my dryer which also turned out to be false. I do not recommend them for any type of repairs.

Our gas oven had stopped heating up. It was taking an hour to preheat and with our summers you…read moredon't want to run an oven any longer than you have to. Something had to be done pronto. Luckily, I found Jim Wilson's service here on Yelp and after reading the favorable reviews, called him for help and arranged a time for the repair. He arrived on time, went right to work and soon had my oven working great. I don't know how he did it, but the oven works better now than it did when it was brand new! Maybe a better replacement part than the original? He charged a very fair price. He did NOT try to sell us anything extra or 'upsell'. I recommend Jim Wilson and Sons Service to anyone with an appliance in need of repair.

I bought a Kenmore washer and dryer unit from them over 15 yrs ago and they are both working fine…read more I will be downsizing to a Tiny Home near the DFW area, and I will assuredly return to their business.

I bought a time-ticking house fire with their dryer. The technician said the person who fixed it…read moredid it in a very amateur way after it was fixed the right way. The cable was naked and touching metal which burned out. Imagine that with clothes and/or lint. I won't be coming back since I value the life of those in my household. Beware!

My fridge stopped cooling, I called Thompson's and they responded to my house within 3 hours…read more Craig was very professional and a nice person. He informed me that the fridge had a freon leak and was not worth the cost of repairing. I paid the service charge and thanked him for being so honest and not trying to rip me off. I now have a new fridge.

It was a bit more than quoted but very good at communicating and customer service. The price was…read moreaffordable, service was prompt and communication was great!! Highly recommend!

Absolutely superb expert. Fairly priced and always completes successful repairs. We will use Vlad…read morefor every project in the future and we have referred him to our friends. He's that professional.

Great overall experience. Quick same day arrival with upfront pricing. Detailed review of issue and…read morehad to order extra parts. Followed up to keep me updated with progress and quickly came to resolve once parts arrived. Would definitely recommend and use again for any issues.

Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Amazing quality service on my fridge. Quick to arrive, diagnose the issue and recommend 2 repair…read moreoptions. Communication was very good. Returned quickly with the part and had us back and running in 45 min. Very meticulous and thorough on the clean up. I'd highly recommend Kyle for any future service.

Rod and his son Ro were professional, friendly and (WOW) effecient. They showed up on time and…read moremade us comfortable with their presence in our home while repairing our dishwasher. And the best part is it cost us a lot less than we expected. Without a doubt, this is a five star business that deserves kudos. In fact, I have already shared their business information with my neighbors in case they need a hand.

These guys showed up on time and were very professional. They took care of my problem quickly and…read moredid a good job. I also received a great rate since my problem was minor. I really appreciated it. I will absolutely use this company again.