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2.7 (65 reviews)
Open 11:00 am - 7:00 pm
Updated 1 month ago

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4 years ago

Cory in the Windows department was so patient and detailed about what questions I had. If you're his boss he deserves a raise!!

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3 years ago

We were from out of town. Came in, got what we needed without any problems, and got out in a very timely manner.

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Oliver Dyer's Appliance

Oliver Dyer's Appliance

2.4(47 reviews)
4.0 miWestern Hills/Ridglea
Established in 1945
Free estimates

I was in the market to purchase a dishwasher and decided on a Maytag dishwasher. However based on…read morethe current market situations, I was having a hard time finding the particular model I was looking for. I checked with several big box stores close to me and they advised me that they would have to order the particular dishwasher and could not give me an estimated delivery date. In addition, their installation charges were quite significant. I purchased appliances from this store years ago and decided I would give them a call and talked to a salesman named Ben. I was surprised that they had the model I was looking for in stock. Not only that, their pricing and installation cost was significantly less than the other stores I had shopped. I highly recommend Oliver Dyer for your appliance purchases.

5/28/25 purchased a $11,000 built-in refrigerator over the phone because we have purchased so many…read moreappliances from Oliver Dyers over the years we didn't need to go in. It was a replacement and we'd done business before. Mistake #1 because this can't possibly be the same people we have worked with. 6/23/25 first service call the ice was coming out in chips. Service person said over freezing. Nothing can be done 9/23/25 requested new appointment for same issue because all I could get was white chipped ice. 10/2/25 Terry was fantastic. He Knew it was a freezing issue. He figured out what was needed and would return 10/16. 10/16/25 appointment got canceled Terry not coming Guinco taking over. 10/21/25 New evaluation Whirlpool says try this. By this time we realized the freezer was actually defrosting during the day. Ice was melting that's why it came out in chips. We started tracking temperature with digital thermometers. Once a day the freezer reached 40 degrees. 11/7/25 New evaluation we need a new board and condenser fan. At this point I called the store. Sonya was very understanding and sympathetic. I asked for an exchange. She explained mgr just went on vacation. I called her back on 11/10 and apologized for being upset on previous called and confirmed I wanted an exchange. She said he would call me 11/14. No call. I called the store again on 11/17 to be told he was busy. She again said he would call me. No call. I called and got him at the very end of the day. Harry was not nice. Harry spoke poorly about his service people. I asked him to let me have a working refrigerator for the holidays he said "that ain't happening" He said he "loved us" for being a previous customer but it's out of his hands. So once it's sold he really doesn't care. He got his $11249.85 11/17/25 They canceled appointment. Moved to 11/20 11/20/25 The board didn't get approved but he brought a fan. Still doesn't work no fridge for Thanksgiving 12/2/25 They tell us to fill freezer with water bottles to determine what's parts of the freezer are freezing. After Spending 2 days on the phone with whirlpool I did receive a partial refund. Harry got to keep the sales tax and delivery fee. It's 1/12/2026 I still don't have a refrigerator because they are on back order. I bought the same one but obviously at a different store with guaranteed customer service up front.

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Oliver Dyer's Appliance
Oliver Dyer's Appliance
Oliver Dyer's Appliance

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Best Buy - computers - Updated May 2026

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