I cannot recommend Ace enough. James came out (well within the promised 2 hour window) and checked…read moreout the dishwasher. IMO James was knowledgeable and thorough in his work. The problem was addressed timely and at a very reasonable cost, I would not hesitate calling Ace again. Thanks!

Seriously, $119 dollars to come to my house. They then quoted me an additional $320 to fix a 10…read moreyear old washing machine. Came back a week later with the parts, and oops, so sorry, we miss-diagnosed your issue. It will be $480 on top of what you paid us to come out. Do not waste your time on these guys.

Larry at Hurst TV & Appliance is a LIFESAVER!!…read more We had a GE Profile cooktop that need to be replaced, and we were seeking parts and a new since the end of December. Due to the cutout in the counter, this brand was our only option. Come to find out...this particular cooktop would not be available until the end of March. That was *until* calling Larry at Hurst TV & appliance. Larry had taken my name and number and was going to see if he could order one for me. We were getting so desperate we were going to redo the granite in our kitchen and get another brand of cooktop. Larry calls and asks if we were still looking for a cooktop! I told him we were installing granite in the kitchen *just* to get a cooktop. He offers me his floor model. Then he apologized for not thinking of it earlier! We were floored (no pun intended). It was by far cheaper than another brand we would have pick too!!! The gentleman Keith who installed it for us a few days later. What a delightful man too. He has been installing appliances for years. The stress that we had....wiped away. These big box stores sure have nothing on Hurst TV & Appliance. They sure can learn a thing or two from them!

Always. Greeted with a. Smile These are some. Good. Folks…read more So helpful They've always. Delivered with a. Cheerful aditude. On. Time

I highly recommend Buxton's for all appliance repairs. Setting an appointment was very easy and…read morethe office staff is always courteous and respectful. The technician arrived on time, was very respectful and answered all of my questions clearly. The repair was made quickly and the part has a one year warranty and the service a 90 day warranty. Not bad for a 58 year old electric dryer. Many thanks Buxton's Appliance Repair.

Have bee trying to contact Buxton's for nearly a week, but cannot make contact. I have used this…read morecompany for appliance repairs for several years, but am concerned that I may have lost my "go to" appliance repair team. I hope this is not the case!

Kudos Jay and Jamese! A selection of used appliances and very reasonable warranty work, right here…read morein NRH. If your machine conks out, give these folks a try.

BUYER BEWARE!! I…read morebought a Samsung refrigerator from "Jay", the owner of the company. He told me he was certified in the Samsung refrigerators he was selling. I paid for my Samsung refrigerator, bought the extra 2 year warranty with it, and it was subsequently delivered that same week. The day after it was delivered and set up.....the first thing I noticed was that the water was definitely not being filtered and the ice was stinky. I called Jay to report the issue, and get some assistance, and his attitude had completely changed. He had my money....so clearly friendly customer service was no longer a priority. I told him that the water tasted and smelled awful and the Home Depot brand filter that he sold with the fridge was not locking into place, I told him that when I pull the filter out, it's bone dry....no water was passing through it. I told him I thought the wrong filter may have been installed, and that I went to Home Depot to get an official Samsung brand filter.....but was running into the same issue of it not locking into place. He told me "that's just how Samsung filters fit, and that's just how Samsung water tastes", and then he said "he can't be responsible for people's different tastes, most people like it", then he told me that "it's normal for filters to be dry" and that "Fort Worth is notorious for hard water, and he can't be responsible for that either", and THEN he told me in an authoritarian tone: "I'll send my tech out there, and when we find nothing wrong with your fridge, or find that YOU broke it, I'm going to charge you a $60 service fee." He had already made up his mind and dismissed me before ever having investigated the issue I was reporting. Jay left me with absolutely no confidence that he was taking me, this issue, or this transaction seriously in the slightest. So after carefully reading the terms of my warranty that was included with my receipt....I decided to seek a second opinion. I called a well known, highly rated and accredited/insured appliance repair shop in my area to get an estimate (Appliance Champion). Appliance Champion identified the issue IMMEDIATELY bc they pay a monthly fee to have access to Samsung's internal Knowledge Base....and this issue is WELL documented WITHIN SAMSUNG. Basically, these Samsung refrigerators can ONLY take Samsung filters....and when people try to install aftermarket/3rd party filters, it breaks the filter dock, making filter connection impossible without replacing the filter dock. The Appliance Champion Technician gave me a copy of all the official Samsung documentation so I could take it back to Jay. Well, I didn't feel comfortable talking to Jay at this point bc he had made our last interaction so awkward and uncomfortable, so my husband spoke with him to try to reason with him. Jay informed my husband that our warranty was now null and void since we sought a second opinion. And he would NOT be giving us a refund on the warranty that we paid for and only had for a week at this point. There was NOTHING in the Warranty contract that indicated anything like this in the terms. Jay told my husband "how do I know the other technician didn't break the fridge?" How do we know?? BC YOU SOLD THE FRIDGE WITH A HOME DEPOT FILTER IN IT JAY. YOU ACKNOWLEDGE YOU PUT THE HOME DEPOT FILTER IN THE FRIDGE.....AND SAMSUNG OFFICIALLY DOCUMENTS IN THEIR KNOWLEDGE BASE THAT THIS BREAKS THEIR PRODUCT. Then I found out that Samsung only certifies ONE technician in the area to work on their merchandise.....and Synergy Appliance is NOT IT. So not only does Jay and Synergy appliance have no idea about the inner workings of Samsung refrigerators.....Jay is also a LIAR and a SCAM artist. Learn from my mistake and don't get ripped off by Jay's smooth used car salesmenship. I have copies of the Samsung internal Knowledge Base documentation and repair service ticket to PROVE I'm telling the truth, if anyone would like to see for themselves. Appliance Champion got my fridge repaired and working flawlessly, with great tasting water and orderless ice. And although I'm out the $$ for the warranty, and out the $$ for having to repair a fridge that was sold to me BROKEN....... NOW I'm finally happy....no thanks to Jay.

Sam came out same day, gave me a very fair and honest assessment of my dryer problem. Tech was…read moreprofessional, on time and did a very good job. I do recommend this company for any appliance repairs you need. They also offer 15% off when you check in.

Sam came out in March and three trips later and $453.44 later, my LG washer was fixed. He told me…read morethat he replaced the drain pump motor (which didn't fix the problem, so that prompted the next two visits). The main problem here is that 9 months later, the washer had trouble again, but this time I called another company and they advised me that I needed a new drain pump motor. I explained that I just had one put on in March. They took the old one off and showed me that it had a date of 2007, they felt it was the original part (machine was bought in Jan. 2008). I contacted Sam and he said that he had a receipt where he had purchased the drain pump. He also advised me that he was not responsible for the part that his distributor sells, I guess he feels that he can put just any part on the machine and we have to be ok with it. Maybe that is why he only offers a 30 day warranty on his parts. The company I used last time offers a year warranty on parts. I won't use Fort Worth's Appliance Repair again and suggest you check everything out before you do.

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

I went to many hardware stores trying to find a specific specialty part for my outdoor faucet…read more When I arrived at Ace's, I was greater warmly and a staff member assisted me. Although the part was not in stock, they did stated they could order it, and were very helpful. Although I didn't make a purchase this time around, I can still speak to the excellent service that I received as well as the value of customer service, which seems to be loosing its appeal these days. Great experience all around.

Our 5 yr old washer stopped draining Saturday. We called Monday morning. By 12:30PM Monday,…read moreMatthew, our repairman was done, 1 year warranty on new drain pump and 30 days on service call! Could not be happier!! Very polite. Very neat and clean.

Friendly people, reasonable cost, and fast service. We use them for appliance repair and…read moresharpening.

They always sharpen my shears, knives & clippers. These people are my jam, educated me on shear careread more