Five stars because most of y'all are beautiful perfect burger angels and my car smells like Cajun fry heaven right now. But I'm gonna be real the older lady who works there needs to probably not make fun of customers where they can hear them. "Haha Acup" i mean yeah haha Acup it's a weird last name, but also haha you're 50 at work at five guys. read more

Normally the food is good. My milkshake was not frozen at all. I live less than 5 minutes away and it was like milk. My fries have been overly soggy the past 3 visits. I did try to call but zi am sure they are busy. read more

Good food, fast service the business is clean. Staff is efficient, and will help you with order. There's a lot to choose from ordering. We have not been there during lunch or dinner times, so it's never busy when we eat there. read more

I have always been a fan of Five Guys, but this time I was not craving a burger or fries. I had a simple hot dog with ketchup, mustard, and relish. I was exactly what I was looking for and it hit the spot. read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Virginia Beach, Virginia

I had really bad day yesterday and my guy behind the counter hooked me up with a metric ton of fries. Real g move

I was craving a legit burger with bacon and what better place to go than your local Five Guys. It's been awhile since I ate here. I've been to this location plenty of times in the past but I don't quite remember it being this good. I ordered a bacon cheeseburger with barbecue sauce, grilled onions, and an extra patty. That makes it a triple cheeseburger, so triple the deliciousness. Paired this with a regular drink, and an order of regular cajun fries. I don't know why they don't offer combo meals, but the quality of the food definitely makes up for it. I forgot they stuff the entire bag with hella fries, which excited me. I went to get some sauce but noticed they only had ketchup in the condiment section. I asked the fry cook if I could get some additional mayonnaise and hot sauce and homie hooked it up no question. The fries were crispy and perfectly seasoned. Dipped in mayo and it was game over. I finished off the fries and then went on to my burger. My goodness, that hit the spot. The patties were cooked to perfection, the flavor of the grilled onions paired with barbecue sauce...it was just what I was looking for. They also have one of those fancy soda machines. The pineapple fanta zero washed this meal down immaculately. My back definitely gained few inches satisfying this craving. I seriously think this Five Guys near the Lynnhaven Mall stepped it up. The quality of the food makes up for the price, which wasn't bad considering all the food I ingested all in one sitting. No crumbs were left behind. Thanks, Five Guys! read more

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This is my second time at this store. I'm a fan of the franchise, but do believe it's pricy for families. The four star comes from the fact I think they do produce a delicious quality product. Since they added shakes last year this has bolstered their bottom line in my opinion. It has brought our family back more often any way. The order for my family was two cheeseburgers, and a bacon cheeseburger, fries with two shakes. The female cashier was friendly and patient with children deciding on their order. I always recommend the small fry, it easily serves a few people. Total $39. The dining room was completely clear of debris on tables a floor. Even the condiment area was tidy. No other customers were present on a weekday around 630. The shakes were up ahead of food which was great! Our number was called and the order was correct and food hot. Everyone enjoyed the tasty burgers and the Oreo Shake is my fave. Prior to leaving I used the men's room which I found clean with proper supplies I will continue to return to 5 Guys as our family enjoys. But the price point still pushes the limits in my opinion for families. The fact they never freeze their prime beef is another reason I'm will to pay more for quality. read more

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I was so shocked by the quality of the food! This place charges waaay too much for their food for it to be mediocre. The appeal has to be their fresh ingredients because while my burger and fries were hot and fresh, they didn't have any flavor. I got a cheeseburger, fries, and a shake and paid $23!!! For those prices I could have purchased a steak dinner! I would gladly splurge on a burger if it was delicious, but sadly they missed the mark for me. read more

Love this place, I go every time I crave burgers. The menu is pretty simple. A little burger is one patty and the regular size has two patties. Although they don't offer combos, a large order of fresh cut fries feeds my family of 4! Love the fries with malt vinegar. The ambiance of the restaurant reminds me of a diner. They also offer free peanuts for grabs by the pickup area. The restaurant has two entrances with one towards the back end. More than enough seating and family friendly. read more

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Came here for an early dinner, ordered the mini cheeseburger with every ingredients except for pickle and jalapeno. P.S. it's free to add any ingredients and sauce. I also ordered a medium fries to share with my friend. The cheeseburger is hot and tasty. However, the patties is thinner than other bugers I had from other Five Guys. The fries is as always, hot n fresh. We should've order the small one because we're not big eaters. Staff are friendly and fast, the place is clean and bright, will come again when I'm craving for burger. read more

Everytime I've gone here- I have recieved cold food. I'd say the environment seems alright however everyone seems a bit tense- as well as the food tastes like it sits out before its served. I wish I could change my review however, everytime I have gone- it's been just as bad- so I dont think I'll be back. read more

I ordered burgers for my sales staff today and everything was fine until I got back to my store and started to try and pass them out. No numbers or way to figure out who's was who's? Usually they are numbered, but not this time. I spent 25 minutes unwrapping my $220 order one at a time to be able for my busy staff to eat. This is completely unacceptable. You would figure when spending $11 on a burger and 19 of them, you could at least put a little sticker to identify which it is to match up to the item on the receipt. Please feel free to have management reach out to me if you want to retain our business in the future. Oh and trying to keep the good faith and help out our restaurant workers, I tipped 15% on a pickup order.... smh read more

Five Guys - 25 minutes to unwrap 19 burgers and figure out who's they were because of lazy people? SMH.... - Burgers Near Me - Virginia Beach, Virginia

This place has been gassed up for way too long. These burgers are being sold for 10x more than what they're worth. They taste like something I'd eat at a family BBQ with kraft cheese slices. They have all these signs about reviews saying it's so great and cheap. Not a single thing on the menu was less then 5$ except a grilled cheese that i could make at home for 10 cents. The pathetic attempt at being an old time aesthetic has gone on for too long. Lower the prices or make food worth the prices. This isn't a five star establishment by any means. Also, Breaunnah was sketchy and rude.... read more

Five Guys - Cheeseburger with kraft cheese slices - Burgers Near Me - Virginia Beach, Virginia

I was craving a burger and good fries and didn't wanted it quick. Not a place where I had to wait a while like a diner. I work pretty close to Five Guys so this was the appropriate choice. I also like the fact that they have online ordering so that you can place your order and its ready when you get there. I placed an order at 12:52 according to my receipt with an estimated completion time of 1:05 which seems like enough time for them to prepare the order. When I arrived it appears as if my burger was just placed on the grill. I waited about 10 minutes for my order which is about the same time someone waited who walked in at the same time as me. Very annoying. The reason I placed the order online was because I didn't want to wait. Most places give preference to online orders and prioritize them first. I was very disappointed with this visit. I don't mind fries being dropped once I walk through the door but the burger would be dressed and ready. I wasn't super satisfied with the size of my "little burger" It was the size of the jr burger patty you get from the Wendys 4 for $4 and since my burger was over $5 alone I expected it to be a little bigger. The flavor of the burger and the fries were excellent so I couldn't retract too many stars but I hope they get the online service better. read more

Five Guys - Little burger doesn't seem to have much burger... - Burgers Near Me - Virginia Beach, Virginia

Five Guys Burgers and Fries 687 Lynnhaven Pkwy Virginia Beach, VA 23452 The prices must have gone up because I have no recollection of paying over $4 for one hot dog. I've eaten here a few times or more...I've only ever ordered the kosher dog and the fries so that's all I can comment on. Fancy, schmancy soda machine that is now popular in fast food restaurants. You can customize your beverage experience which is great. But unless I'm dining in I am not paying over $2 for a fountain drink, especially if I just want a regular soda. I know they must meet the cost of operating this machine but it won't be coming from my pocket. The kosher Dogs are amazing! I know it is just a dog, but I like it. I 100% prefer a fry cut straight from the potato than some compressed, machine formed fry. So yes these fries are worth it. I didn't care for the Cajun fry so I'm sticking to the regular fry. I also appreciate that they give you PLENTY of fries!! Service is good, and friendly. Although at other locations I've experienced the kitchen staff singing, greeting me as I entered, maybe even a dance step or two. But not here. Service is fairly speedy although it seems like a really long time. Enjoy some peanuts while you wait to help pass the time. I don't but I should. The wait would go faster. Facilities are clean and tidy. Condiments are a plenty. There is adequate seating. read more

Closet five guys to us. Service is always a little slow, but foods always great! Customer service is always very friendly!

Not a huge fan of five guys but when I do get craving, I only come to this location. Tonight my daughter and I went in to get two cheeseburgers and fries. Cashier was super friendly, helpful, and patient. Restaurant is always clean when we come in. I have never had a bad experience at the Lynnhaven location. read more

I am extremely excited that they opened a 5 Guys at Lynnhaven. I'm impressed with the cleanliness and the customer service at this store. And of course the high prices are worth every penny! My only real gripe about them opening here is the price tag. I'm going to have to do a lot of overtime to support this burger habit! read more

Five Guys - Burgers Near Me - Virginia Beach, Virginia

We've been coming for years the fry portion is getting smaller each time . food is great read more

Five Guys - Love burgers - Burgers Near Me - Virginia Beach, Virginia

I've been holding off reviewing this place, because it's so hot or miss that you don't know if it's going to be great, or sadly disappointing. Well last night was another sadly disappointing waste of $55 at the "burger" joint. I bring my wife and kids after work for dinner. We each got a little burger, with an order of Cajun fries, and regular fries. For some reason the buns were ice cold, even though they were toasted. The fries were soggy in grease, undercooked and still kind of cold, and the burger wasn't really that great. The guy handing the food to us was pretty rude. When asking for ketchup, he hands me four packets...... ummm I have four burgers and two bags of fries, what is four little ketchup packets going to do. So when I asked him for more, it was like I ruined his day. I think it's time I stay away from this place and find a new burger place. read more

This was my first time at five guys and I love the burgers and I'm not a burger girl but now I am ! The fries are ok to soft but it passes the the three guys that are there working this night shit was so nice read more

Five Guys - Burgers Near Me - Virginia Beach, Virginia

I love five guys. Five guys has the best burgers to me. I got the little cheese burger with cajun fries. Their restrooms are clean. They have the coke machine with a lot of flavors. Their sweet tea is lit. Cleanliness of lobby is above average. Customer service was quick and polite. read more

Five Guys - The employees making the burgers in front of us. - Burgers Near Me - Virginia Beach, Virginia

Pros: Clean fast food restaurant, it was easy and free to park, free peanuts as usual.... Cons: The cashier didn't take properly my order. The greasy cheeseburger was missing the requested tomato slices and lettuce. The French fries were saggy. I was expecting the delicious crispy French fries and the perfectly cooked burger you get at some Five guys locations in Connecticut. read more

Omg!!!!!! My husband and I decided to try this for the first time today. Walked and it wasn't busy but smells great. I ordered the lil bacon cheeseburger and he ordered the bacon cheeseburger and just a large fry to share. It's nice to be able to watch them make your burger and love the fact that the meat is cooked after you order. Good no old cold patties sitten. When it came time to bag our food we saw a nice large size cup of fries. We thought ok that's good enough for us. Then all of a sudden we saw more fries being scooped up and dumped in our bag. Oh holly hell....our mouths dropped to the floor. We love some fries. Well needless to say we are stuffed. I can't finish all mine and my hubs is so uncomfortably full and to top it off we have extra fries for later. Oh do get the Cajun season on the side and try it with the fries. read more

Five Guys - So cant finish it! But sooo good! - Burgers Near Me - Virginia Beach, Virginia

My burger had a soggy wet bun, was under cooked, and they dumped 5 orders worth of fries on top of the 4 burgers in the bag. Most would love extra fries but this was a mess- and way too much. I didn't finish and didn't re-order the soggy burger, which by the way only had bacon, mushrooms, onion and jalapeño ordered on it- because the fear of getting worse by the cooks seemed inevitable. The dining area was messy and it seemed like this store was under poor management on many levels- read more

I ordered through Uber eats which I will never do again. Apparently this restaurant doesn't care what your order is they will change the ticket to give you whatever they think you should have. I ordered my burger "all the way" but the actual store changed the order to plain on the ticket. Called and spoke with a manager who could care less....told me to take it up with Uber. read more

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Pros : Good food, clean, fast Cons : Cashiers are horrible and service is not good. They gave me 2 wrong orders and didint get a burger i ordered. MAKE SURE YOU LOOK IN BAG!! read more

Delicious burger and fries! I like that they cook to order and I order mine "all the way" which means you get ketchup, mustard, mayo, lettuce, pickles, tomatoes, grilled onions and grilled mushrooms. You order "a la carte", meaning it's not a combo and you have to order fries if you want fries. The nice thing about that is that the fries are a pretty good sized serving so there's actually enough for 2 people to share. They also have an app that allows you to order ahead and you don't have to wait to get your order if you're, like me, usually starving and hangry by the time you figure out you need to eat something. read more

We did a door dash order and when we arrived at this location we waited until the door dash all said it was ready and went inside. Inside there was one other customer already eating and one person behind the counter. We said we were there for a pickup and he looked confused, looked at their receipt printer picked up a receipt and said "oh" and then began cooking the food while 3 other guys were walking out of the back chatting and laughing. So instead of paying attention to their point of sale system, they were just cutting up and we had to wait another 15 minutes on top of already waiting when we first put in the order. I don't mind people having a chance to chat and cut up in any industry, especially nowadays with things being so hectic for service workers, but I thought this was pretty silly. On top of that, they over cooked the fries, very dry and bland (no seasoning). They also didn't say anything like, "sorry for the wait" or "I'm sorry, I didn't even see this come up" or "hey since you have to wait a little longer, would you like a small cup to get a soda from the fountain?" I don't know, I feel like it could've been better but that also comes back to the owner or the GM not making sure there's a leader in the building. read more

The service was SO great! During a time like this it's nice to have service that is so prompt and polite! The man bringing food out to the cars was very kind and had a huge smile on his face. Will definitely come back here again. read more

Definitely my favorite burger place! It's fast and cheap, what more can I ask? I must say that this is a place I can only eat maybe 4 times a year.. So delicious, yet so bad! A cool thing that I recently learned is that you can ask for a bun-less, lettuce wrapped burger, which is awesome! Mmm.. I can taste the Cajun fries now! :) read more

I'm always pleased at any Five Guys I go to. This location is no different. Each location greets every single customer who walks in with a smile. I love the flavor of their burgers, the amount of fries they give you, but I hate they don't do combos. I know, I know... But you just get so used to saying stuff like "Can I have the #1 with a Coke, please." read more

I know convenience and speed are nice but this place is just way too overpriced! The food is okay, nothing to call home about but I do love the nuts. The simplicity of the joint is great, especially if you have children. I'm thinking if they could've landed a spot in the mall that they would pull more customers. The place had a good amount of employees but the floor was still messy. read more

Love a good burger with fries and this place has it. If you plan on sharing your fries no need to buy the large. Get the small its plenty. Enjoy the amount of topping options. The service is decent and the cleanliness of the place is good. What more can you ask for from a burger joint. read more

I give it a three just because the burger and fries were decent. But my milkshake was well, milk. I asked if that was normal and was told that is the way they are told to make it. There was no offer to make it right. I had two sugar milks. So my suggestion would be don't order the "shakes". read more

Its nice to see a Five Guys finally in the Lynnhaven area. I dined in today and was impressed by the speed and friendliness of the staff. As always, the food was great but a little pricey. Look to spend about $20 for 2 people.Not to bad considering the quality of the food though. Ill definitely return to this location in the near future :) read more

I am in love with this place! I could eat it ALL week if i could. Super friendly workers very respectful and attentive. The cashier i had Ms. Miranda W. she was a sweet heart very patient with me while i ordered, gave some yummy suggestions for my burger which made my burger taste even better. Your doing great Ms. Miranda W. keep up the great work and the happy attitude it goes along way. Over all the service was outstanding defiantly coming back for more burgers!! read more

Five guys used to make the burgers they were super thick and juicy, they were awesome. they were something I treated myself to once a while. I just stopped by to pick one up and instead of these nice big thick juicy burgers now they do everything in their power to flatten them out as much as they can and they're smaller. Thin they're trying to get by offering less meat. Really depressing. Five guys you fail, the burgers just aren't as good anymore they're not as juicy good not as good looking or tasting as they used to be. I'm not going to go here anymore read more

Great burgers and fries. Fast friendly service and you can order over the internet. The only reason I gave them 3 stars is because the price is a little expensive for burgers and fries. Sometimes the restaurant is a little chilly. Other wise, great place to fill you tummy with a great burger. read more

Place to order online... Thought I was ordering from Lynnhaven but really ordered from another Five Guys. The nice guy behind the register took care of my order switched it over to lynnhaven store made it for me and was very polite kind and friendly. great customer service hard to find these days! read more