This Fuddruckers has recently opened along General Booth Blvd. It is the same location where Jake's BBQ used to be a few years ago until the owners retired from the business. In that time, there were different signs of places that would be coming in. I was glad when it was finally going to be a Fuddruckers. On the opposite side of Edison Rd. is Lidl for frame of reference. My first visit here was on February 4, 2022.
When coming up tp to the place, it was around 3:15 pm, so it wasn't busy at all. My mom and I were the only ones in there, but shortly after ordering, a bit of a "rush" came in. On this visit, I ordered the Grilled Chicken Sandwich with pepper jack cheese as a combo with onion rings. My mom was with me too, and she got the half pound burger with American cheese and bacon with wedge cut fries; there is a toppings bar where you add on other items such as lettuce, tomato, onions, and pico de gallo. The sodas here are Coca Cola sodas. We had a set of coupons from the Valpak mailer, so we used a $5 off coupon too.
Since the place wasn't so busy at first, I took some time to take photos of the place inside, which will be included with this review. The inside was typical of a Fuddruckers and there were plenty of tables in there. They also have some arcade games inside as well. On the outside, I do see an area where some outdoor seating will eventually be available as well.
As noted above, it started to get a bit busier after we had ordered. After taking some pictures of the place, we waited for the pager to light up for our food to be ready for pickup. We kept waiting and waiting. Orders from those that came in after us were getting their orders before us, so I don't know why it took so long for our order to be ready. It was about 15 minutes after ordering when the order was ready.
When we got the order, everything was nice and hot though. I had to go back up there as for mine, they gave me the wedge cut fries instead of the onion rings I ordered. They got the onion rings for me right away and got back to the table. Then, I went up to the toppings bar to get toppings for the chicken sandwich. I ended up going with lettuce, tomatoes, onions and pico de gallo. I always like to have a bit of a kick to what I eat when I can. My mom had the burger. She said the burger was good, but definitely cooked more than medium as ordered. Next time she said she would go medium rare instead.
Overall, this was a very good first experience here. They do have servers here that will help you if you need anything. Ours came over a few times to check on us to make sure we didn't need anything. At one point when we were nearly done, one of the managers came over and asked how things were as well. My mom didn't want to address the burger overcooked issue, so it was never brought up at that time. I know some are still learning the ropes since they only opened recently. As a tip, if you have any of the Fuddruckers coupons for the Tidewater Dr. location in Norfolk, you can use those here at this location as well. This place is still definitely worth checking out if you are in the area. read more