Burger & Fries $19. the fries were greasy and soggy. Burger was ok, nothing special. advertising brags on fries, i wasnt impressed. staff was ok, no communication between them. Atmosphere was fine, for burgers and fries. read more

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Love the five guys in the MAA west village - they're quick, efficient and offer very fresh food. My fries were piping hot! Just how I like them. My burger was made to my satisfaction as well. I ate my burger outside and enjoyed the a nice quiet lunch with a cool breeze and the sounds of spring time in the background. read more

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This Five Guys is located inside of the West Village Shoppes in Smyrna/Vinings. The mixed use plaza features a Starbucks, Blue Moon Pizza, apartments, a sushi spot and several other local retail shops and eateries. For the most part, this Five Guys is a standard location featuring the big bags of potatoes/peanuts, bright red steaming and decor and of course, the delicious, yet pricey, burgers along with overflowing bags of fresh fries! When it comes to "fast food", Five Guys easily has the best burger. While there are thousands of combinations of toppings, I am a burger purest and always go mayo, cheese and bacon...and if I'm feeling frisky, I'll add onions and mushrooms. The burger is always excellent, and of course I look forward to the bucket and a half of fries. This locations service is hit and miss. I have experienced really friendly service, and on the other hand have experienced lackluster and less than friendly service. Never rude, but "meh". The store is always clean and is in good condition for a place that's been around for as long as this location has. Pricing is a bit much, but that's a Five Guys thing and not per location. So, what ya going to do!? Overall, solid location that I am happy to swing through! read more

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Absolutely terrible experience. I waited an entire HOUR for my order, which is already ridiculous. Then when I got home and opened the bag, the order was wrong. I ordered two burgers, one with mayo and one without, and both of them were SMOTHERED with mayo. I hate mayo, so the burger that was supposed to be without it was completely ruined and inedible for me. On top of that, this was a $30 order, so it's incredibly frustrating to pay that much and not even be able to eat the food. After waiting that long, the least they could do is get the order right. Huge waste of time and money. Really frustrating experience. read more

The food was what I have come to expect from Five Guys. The service was middle of the road (No complaints) and the ambience is par for the course. I will say though, that the location was VERY clean, so kudos on that! Nothing spectacular and nothing that I would consider a failure or subpar...I'd come back. read more

I came here with my fiancé to try five guys for the first time. I had only ever had a milkshake so I never tried the food but had heard great reviews. The store was clean and bright and the service was relatively quick for made to order. I ordered the little cheese burger with mayonnaise, lettuce, and tomato. He order the cheeseburger. The difference between the regular and little hamburger is that the regular has two patties while the little version has one patty. For context I do not typically like hamburgers but I was very pleased with my burger! It was very filling and delicious. We also ordered a large fry to share and it was humongous! The fries were also good. They had seasoning as well to put on the fries which we had on the side. It was flavorful but very strong so I'm glad it was on the side. We then ordered a hot dog to try which was also very good. Lastly we ordered milkshakes, I ordered a salted caramel shake with bacon bits and he ordered an Oreo cookies shake. Both of us were very very pleased with the shakes! The salted caramel was very flavorful and the bacon bits added a nice savory contrast to the sweetness. I really enjoyed my shake! Overall I was very pleased with my meal and service. The only reason why I am giving 4 stars is how expensive everything is. For 2 burgers, a hot dog, large fries, and two shakes we spent over $50. read more

Went to this location at 7pm on a Tuesday. All of the doors were locked. Had to be let in by another customer! Then waited for 15 mins without anyone saying anything. No signs on the doors btw. Then finally after speaking to another customer we were told they were only taking " online orders".. all while the website wasn't even working to make the order online. Such a waste of time. Super unpleasant and unprofessional experience overall.. and tbh I totally understand being busy, but that's no excuse to completely lock people out.. even doordashers were noticeably upset because they could not get inside to pick up their delivery orders! Doesn't sound like something corporate would be approving. read more

Very good burgers and fries. The hot dog is tasty as well. The only problem is everything is pricy. I can go get a sit down dinner for the same price at this point.. read more

Talecia and Will are ROCK STARS!!! They helped me out in a crunch time with my catering order. They went OVER and BEYOND with exemplifying the true meaning of Customer Service. I will be using them in my catering rotation! read more

Thieves. I left my sunglasses there and I called right after I left. They said they'd put them in the office. Instead I came back the next day to get them and one of them stole them. Watch your wallet while you're there. Who knows what they'll do. read more

This location is very friendly! Never had an issue with my order. I always get the grilled cheese cheeseburger with the little fries and it's so good. This will always be my go to Five Guys location. read more

I have had several bad experiences at the restaurant over the past year. The food did not taste fresh and it was so oily that we all felt sick after tasting it. The service is also very bad. Even when I place my order online and call to inform them I am within minutes of arriving at the restaurant, i still have to wait for them to look for the order, look for the food, look for bags to put the food in, try to figure out how to get the food in the bag, even when there are no other customers at the counter. read more

Wow! I love to support local establishments, but you all have lost me, my family & any friends I can tell. Unbelievable, terrible experience. There is a reason why some of us order curbside during the current situation of COVID-19. Don't take online orders & make customer wait in their vehicle 20mins after the order was due....only to have to call 3 TIMES to have the order brought curbside----and then it's brought out COLD. Then the entire reason for ordering curbside is blown all to "heck" .... have to go inside only to not be greeted by an apology ;especially after giving a nice cash ti, but to be greeted with skepticism. Happy as heck to support local businesses, but that was the last straw with your restaurant, to many bad experiences. read more

Five Guys - Burgers Near Me - Smyrna, Georgia

Love the service and hot burger and tons of fries!! They have the mastered concept of all the high fluting burger places with simplicity and value. This location is located in villages of west highland right behind orange theory fitness. It's clean and they greet you when you walk in the door. You place your order and they cook it fresh for you! A few bucks later you get hot seasoned fries with a burger and toppings to the max! You may want to call first they are temporarily closed for remodeling read more

Five Guys - Happy customer! Lol - Burgers Near Me - Smyrna, Georgia

This is the worst Five Guys I've been too, as far as the front customer service... As I was placing my order the lady takes a cellphone call and says to her co worker "finish her" HILARIOUS!!! So by this time I'm confused as to what I already told her to go on the burger the new lady says "you already said that"... COMEDY! Then I go to the soda machine and they are out of all fruit beverages! Now I have my food, the burger is great (2 stars) the fries are hard. Lastly as I'm sitting down to eat I hear them call a number (the guy after me). The manager is at the register with the guy, she yells "He's right here he don't want it, y'all taking too long". As she's refunding the guy I hear her chastising the adult men cooks in the back!! SMH I thought an episode of pulled was being filmed!! read more

Five Guys - Burgers Near Me - Smyrna, Georgia

Sorry I don't get it. The burger was plain and small for the price. The fries were full of grease they should let them drain. Not happy.

When it comes to fast food, Five Guys makes some of the best burgers. This Five Guys is located in Smryna's West Village development. Other restaurants in this community include Crepe Revolution, Lime Taqueria, L'Thai West, McCray's, and Blue Moon. The ingredients at Five Guys are fresh, from the beef to the potatoes to the toppings. Everything is cooked-to-order in their open kitchen so you can see your burger and fries being prepared from scratch. The burgers here are huge. Regular burgers come standard with two beef patties. The "little" burgers are still plenty big and are commonly equivalent to a regular burger elsewhere (see my photo of the little cheeseburger: http://www.yelp.com/biz_photos/SlfZitNHYMSuuNqcPPSDDQ?select=L8vnPI70qNCqhr416hboeA). Depending on your preference of cheese and bacon, little hamburgers start at $3.69 and go up to regular bacon cheeseburgers at $6.59. All toppings are free and they have a lot to choose from including: grilled onions, grilled mushrooms, relish, jalapenos, green peppers, A1 steak sauce, BBQ sauce, and hot sauce. I usually get my burgers loaded all the way. Fries come regular or Cajun-style (spicy seasoning). A regular cupful of fries ($2.99) is good enough for two people. Large ($5.09) is good enough for a small group. I've yet to try a hot dog or sandwich (grilled cheese sandwich), but I've seen them and they look mighty tasty. At the counter of any Five Guys is a large boxful of complimentary shelled peanuts. You can scoop as many as you want into your bag or tray. Eating big amounts of these peanuts usually creates a large mess. Drinks are self-serve out of the fountain machines (Coke products only). They also have sweet tea. Service is usually fast and efficient and the store is clean. Open seven days a week, 11am to 10pm. read more

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Last time I stopped in I didn't have such a great experience. Today was a little bit different. For whatever reason, my spirit said today is the day for a burger. Not just any burger but a Five Guys burger. Luckily it wasn't busy at all. Walked in and although the cashier was handling other customers, she made it a pint to greet each person that walked in. I placed my order and notice that the prices have gone up a little bit so you definitely are gonna spend at least $8 for a little burger and little fries. I settled on the little bacon cheeseburger with some good ol "free" condiments and a little fry which came up to about $10 plus change. Compared to the last time I came in, I didn't wait a long time for my order to be called and it was super hot. I already knew this was gonna be a goooood dinner. The burger was delish although a bit overpowered by mayo and the fries were seasoned just right. Good pick for Friday night food. read more

Five Guys - Little bacon cheeseburger. Little fries. - Burgers Near Me - Smyrna, Georgia

Got a grilled cheese and fries for my grandson and it was $13 without a drink. The grilled cheese tasted like the grill had not been cleaned and tasted of burnt meat! Not kidding. The fries, which are usually good were hard and over cooked. Pretty sure they may have been refried and sitting around a while. The peanuts were good while I waited for the food to be finished to go. Lol. Bottom line: they dropped the ball big time on this order! The employees were nice. I really hate giving 1 star out, but this was a total waste of time and money. Sorry. Had to shoot straight. read more

A staple when you're craving a quick, delicious burger and fries. I have been to this location a couple of times and have experienced friendly service each and every time. The crew at the counter and the folks cookin' up the deliciousness in the back are always smiling and working quickly to getcha whatcha need. Can't be mad at that! Their burgers are fresh and you can stack 'em with some tasty add-ons. My personal fave is a lil bacon cheeseburger all the way minus mushrooms, which includes ketchup, mayo, mustard, lettuce, tomato, pickles and grilled onions. 100% beef burger patties and you can totally taste it - it's a solid burger choice. The Cajun style fries are bae. I love Cajun seasoning on just about everything, so this is like kryptonite to me. You'll only need one order to share between 2 people! Pro tip: dump the fries into the brown paper bag and shake, shake, shake to ensure no drop of seasoning is left at the bottom of the bag. Roll the bag down and now you have a great way to share extra seasoned Cajun fries. Yum! read more

Hot dogs was what we craved and hotdogs that hit the spot. Fast service, friendly staff and quick service. High Five to Five Guys. read more

Love the food here but the prices have gotten out of control. $7.50 for fries? Where does it stop $10 for fries and $20 for a burger? read more

So the food is good that's never really a problem but the service not so much. The staff is not efficient at all. They prepare and distribute orders out of sequence and the logic is the smaller orders go out first.... We waited much longer than we really should've as 4 orders behind us went out before ours. But I guess it's the price you pay for a large (3 burger) order. read more

Fresh ingredients, fast service and a great experience. The cooks do a very good job of getting the food out and tables are cleaned quickly after people dine in. I love it every time. read more

Anytime i want a homemade style burger, Five Guys is my go to place. They're always friendly to me when i come in. Last night i placed an order literally 10 minutes to close and they did so with a smile. I can't remember the female name who prepared my meal but she was very cool. Didn't get to take a pic because i smashed it soon as i got home. read more

I really like 5 Guys. It's a great alternative to fast food. I usually get a Little Burger ($4.49) and Little Fries ($2.89) which is plenty of food. If you're super hungry you can up-size everything. The burgers are made to order and delicious. I like to keep mine simple. The fries are a bit greasy but soooo good. I noticed you don't get as many fries as you used to. The Smyrna location is fast, friendly and clean. Thumbs Up. read more

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My go to burger spot in the neighborhood. I've been many times and never had a bad situation. Ordering online or in person, it's still a good time. The wait isn't ever very long. The food tastes great and is consistently yummy. Good bit of parking and some really great businesses surround it. Definitely step in for a quick bite if you're in the area! read more

This Five Guys is consistently ok. However my order today was hardly edible. Had I been dining In rather than carry out, I would have asked for a redo. The burgers were grilled too long. They had been mashed flat and were overcooked to the point of being crispy. The fries too were very dark. 3 little burgers, 1order of fries, 1 large drink and tip was $40. I think Wendy's will be just fine next time. read more

I have ordered from this location several times. And for the most part, the food is usually very good and, I have been a satisfied customer. However, the past (3-5) times that I have ordered from this location the Uber Eats delivery people have had to wait 30-60min for the order to be made. I wouldn't wait that long in-person for a couple of burgers, and I feel bad that the individuals who are actually delivering the food, and are literally paid by the delivery, are being made to wait that long. So, I have been tipping my delivery people extra for this location's length of service, but going forward I will be looking for a location that is more timely, and accommodating, to delivery services. read more

I was fiending for a great burger last night. Five Guys is my favorite local burger joint, but it was just past their closing time when I pulled up. 10:01PM, but really hungry I tried the door. It was locked. Just as I turned to walk, Charlie-Brown-style, back to my car, I heard the door open and a young man beckoned me to come in. He and his fellow employees not only let me in anyway, they were exceedingly polite and friendly. They basically reset their whole closing procedure to make two burgers, and I was taken aback that this was happening in Atlanta--normally I rave about even mediocre service in other cities because it's generally so bad in ATL. Feeling like an ass for showing up right after closing I tried to give them a tip, but they refused, citing they were just doing their job. The burgers were great as always, but the service just blew me away. This store just got a customer for life. read more

Five Guys - East coast cousin of the In-N-Out Double-Double, this is Five Guys' standard cheeseburger, and it is fantastic. - Burgers Near Me - Smyrna, Georgia

Simply tremendous! They never disappoint as far as #TeamPortions! Five Guys reps #TeamPortions to the fullest. The fries overflows the regular size cup 3x over. And they be banging kid! Outside of going to your local pub or something official like Vortex or Miss Ann's, Five Guys is on that next tier of qualified burgers after. Whatever toppings you want to put on your burger, pretty much unlimited. Prices are fair IMO. They fare quite well in the village, holding their own like a true heavy weight food spot should. If you are not in the mood to go to your favorite pub or top 5 burger spot in the Metro, Five Guys is next on the list. Approved. Grade: B read more

OMG! So I ran here last night to grab a quick bite to eat and I was appalled by what I witnessed. As a customer approached the counter to pick up his food an employee asked him if he wanted to leave a tip. How rude! If he wanted to leave a tip he would have. It's unprofessional for employees to ask for money. But what disgusted me most of all was what I saw next. This same employee gave the wrong food order to another customer. The customer walked out with the food, took it to his car and unwrapped the burgers in his car realizing it was not what he ordered. When he brought the food back to the counter they gave him his correct order and THIS SAME WORKER GAVE THE FOOD HE BROUGHT BACK IN TO THE CUSTOMER WHO ORDERED IT WITHOUT REMAKING THE FOOD. HOW DISGUSTING! When food leaves the establishment you don't know what could have possibly happened to it. The customer could of eaten some of it, rubbed his hands on it, sneezed or coughed on it or done god knows what. It is absolutely disgusting for it to be given to another customer who had no idea that her order was already taken out of the establishment by another customer. Do better Five Guys! read more

Over priced burgers. Soggy fresh fries, fresh burgers but not worth the price. I paid $14 for a small drink, small fry and a hamburger with no cheese. read more

Five Guys - My $14 dollar meal - Burgers Near Me - Smyrna, Georgia

I actually scheduled my order for 7:00 Curbside Pickup and got there a little before 7:00 and hit the link to let them know I was there. At 7:10 I called several times to a busy phone. I sent my son in and they said the food was not ready. At 7:50 after waiting 50 minutes, I had to go in to ask for a refund. The manager would not give me the corporate number or her supervisors information. Just ridiculous!! read more

I ordered regular fries, and they were not cooked all the way through. Also the amount for the actual fry was a little high. The salted Carmel milkshake did not taste like salted Carmel, and it was not enough for the 6.29 that I paid for it. read more

Drug test your employees... The girl who typically takes orders is absolutely bizzare. Tonight she was giggling non stop and obviously high out of her mind. Makes for a very uncomfortable and frustrating experience. Also why is this location not on the Five Guy's app? read more

This place is so good. Mother of god their burgers and even their hotdogs are so good. Get them alltheway! I try not to frequent often but when I do its usually delicious. Last time my burger was so burnt it was no joke - like charcoal. The meat turned to hard burnt sand, it was nearly impossible to eat without damaging teeth. They were busy, Ill give them that. But it was literally so bad its just crazy anyone could think it was edible. read more

Awesome customer service!! They are very professional and was full of life! I would recommend this location.

Five Reasons Five Guys gets Five Stars: 1. Double patty steak burgers 2. Build your own burger- you choose your own fixins 3. Peanuts 4. Fresh cut fries 5. Lunch under $10 read more

The first time I came here, I swore the cashier was trying to hit on me by giving me a double burger instead of the regular one. I've since learned that they do that for everyone, and am stunned by the size of the burgers. Everything is incredibly fresh here, to the point where they tell you where today's potatoes came from. Quite cute. The only thing Five Guys really needs is a great milkshake. That would go soooo great with the burger, hot dogs, and fries. read more