We haven't had a Five Guys in our town for several years so we were excited to come here. The guy cleaning the tables and windows was very helpful and friendly. I ordered the little cheeseburger with bacon, onions, and mushrooms. My son had the hamburger with grilled onions and pickles. We shared a little fry. Absolutely delicious as I remember! Such great tasting fries! read more

Five Guys - Lott - Burgers Near Me - Ogden, Utah

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Classic Five Guys quick service and bustling atmosphere. We ordered our burgers and waited for a few minutes until they came fresh off the grill. Our fries were overflowing in the bag which I'm not complaining about. My double bacon cheeseburger was great, just what I was expecting. Walked away full with fries left over! My only issue with Five Guys has always been the same, their cheese. I really wish they would use some better quality but the restaurant is always crowded so America must like it. Despite my issue with the cheese, I'll definitely be back when I'm craving another 5 Guys double bacon cheeseburger. read more

Five Guys - le burger - Burgers Near Me - Ogden, Utah

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WORST EXPERIENCE EVER!!!! Last night I went to Five Guys expecting a great burger. What did I get instead? A FOUR INCH PIECE OF HAIR IN MY MOUTH!!!! Absolutely so disgusting! The manager did say "Sorry man, let me refund your burger" YES, I do believe you will be doing that! It was horrible! Between the manager's complete dismissive attitude of this situation and lack of respect STAY AWAY FROM THIS ESTABLISHMENT! You might get the whole beauty parlor this time, I'm also calling the Health Department as soon as they open this morning. read more

Typical five guys. They do make very good burgers and you get lost of choices of toppings at no additional charge. Frys are usually very good but not tonight. Soggy and limp. And they have fry sauce. read more

The lady that took my order was rude, I asked her if she can please leave my fries a little bit longer and she said they do not do that in just the rudest way ever. which is weird because every time I go they always do it for me. She was just plain rude. read more

This place held our online food order while it got cold, served several DoorDasher's (with numbers above ours) our fries. Then we had to wait even longer for our "fresh fries". Prioritization of door dash over in store customers. Service left a bad taste in the mouth, and mediocre food. read more

Five Guys makes a good burger and great Cajun fries. While it's good, it's not the best burger I've ever had, and if you order it to go, be aware, the bun will get soggy! It gets soggy pretty quickly but that is because it is a very juicy burger. Messy food is always the yummier though, right? So plan to eat it in the store for the best experience. They use a great fry sauce and I really like that they allow you to pick any number of toppings you'd like. That being said, it is a surprisingly expensive burger! It truly is overpriced and the sticker shock will keep me away, to be honest. This location is near the theater so if you're looking for a burger before or after the movie, it's conveniently located. read more

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Friendly no raciest cooks, I saw black men and white women making my food, made me feel ok. My food was perfect There area was clean I didn't hear other ppl conversations while eating my lunch . More restaurants could learn from this place And I'm coming from California Los Angeles just on a business trip read more

Love this place! The food is always delicious, I love their hot dogs! Super friendly staff too and service is fast.

Wow Five Guys, $40 for a hot dog, a burger and 1 large fry. App wouldn't let us order online and let us pick up our order. We had to use grub hub. Got charged for a service fee, delivery fee and a tip but we didn't get our fries. When we called Five Guys they told us to call grub hub which I would like to remind you we didn't want to use in the first place and when I asked a question they hung up on me. Of course Grub hub gave us a refund for the fries but no refund for the service fee, delivery fee, or tip you charged us and left us still hungry and you did not add all of my condiments that I requested on my burger. Outrageous. If you go out of business, you'll know why. Terrible customer service. read more

If you're going to go get a burger, you need to just come here and skip the drive through line. It's good no matter when I go and the staff are pretty chill. Thank you for being a friend. read more

Slimy lettuce that was obviously not thrown out when it should have let alone placed on a burger for a customer. Disappointed as I spent close to $20 for a double cheese burger, small fry and small drink. Friendly staff though, but don't believe I'll be going to a 5 guys for a very long time if ever. I have plenty of other places to go for a burger. read more

I don't know if this location has changed management or what, but I'm not going here anymore. I used to eat here every week, but the customer service has really gone down hill. Often when I call in my order, I'm put on indefinite hold and then when I get there, they have a habit of forgetting about my call-in order and my food will get cold. Also, they have skimped on the fries several times in the last 6 months and they didn't used to do that. This with their higher prices, I just don't want to go to this location anymore. P.S. We still love Five Guys food. But I recommend the Layton Location. (2065 N Harris Blvd.) They still have great customer care and they make the burgers way better! read more

Really good burgers presentable and I would highly recommend That and I all the times I've gone I have never got sick from them not once

I tried Burger Bar recently and there is no comparison between the freshness of the food! Five Guys cooks it from scratch every order, not fries sitting in a fryer too long or burgers warmed up ready to be "heated" on a grill for a minute. Nope! They are proud to do fresh and you can absolutely taste the difference! Excellent burger! Have to say one of my top 5 favorites and I've tried a lot of burger places. The atmosphere is fun and clean too and customer service was as expected. Only complaints: 1- loud screaming music over the intercom. VERY LOUD screaming music. I could hardly visit with my friend. 2- couldn't eat my fries, super salty. Maybe if you're sensitive to lots of salt ask for lightly. Since they make it to order. read more

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Went in today at 1130am 12-13-24. I ordered a bacon cheeseburger, cheeseburger. Little cheeseburger and bacon dog. I have ordered bacon cheeseburger 3 other times and have gotten home to realize they didn't put the bacon in the sandwich but charged me for it. As I paid for my meal today I asked the cashier to please make sure that my burger had the bacon because the last 3 visits I didn't get my bacon I paid for. The little asshole rolled his eyes and said ya sure. Well guess what!!! I left no tip for a reason and boy am I glad I didn't. I started checking my order as soon as I got it, I got 2 sandwiches in when the bitch cooking the burger says oh sorry i forgot the bacon let me get it for you. She didn't forget. She knew before I got to my sandwich that it wasn't there. She then sarcastically says have a nice day. I'm annoyed at this point, so I didn't say anything I then have some snobby little bitch come up with an attitude saying is there a problem with your order, so I proceeded to tell her of my past 3 visits that they've charged me for bacon and not given it to me and if I didn't do my due diligence this would have been the 4th time!! 4 times feels like it's a scam that they are running. If you eat here check your order thoroughly before leaving, the kids that work there are assholes and will rip you off for food you paid hard earned cash for!!! And the branch manager was in there watching this play out, I hope he ripped them a new one. But probably didn't since it's most likely his scam he's running. read more

3 cheese burgers, one fry and shake: 45 dollars! The food is good but aren't hamburgers traditionally a cheaper food item? The quality is definitely higher but I'm not sure if it's quite worth it. read more

I ordered via their website like I normally do. I tried calling to get the issue resolved and they put me on hold for more than 20 minutes just messing around in the kitchen and talk about their personal life situations and not doing their job. I could hear everything they said. They never came back on the phone. They completely messed my whole order up. Each burger had something different on it and they all gave me the same exact cheeseburger with only ketchup. Which was not at all what I ordered. I'm super disappointed in how they handled this. They did not even come back to the phone to try to resolve my issue. They answered and said "please hold" and I was on hold for more than 20 minutes before I hung up. read more

Welcome to the sights, sounds, spirits, and tastes of 'Murrica, situated in amiable and convenient proximity to the equally 'Murrican and joyful--nay, exuberant--and wholesome institutions of the cinema; indoor skydiving and surfing; sports bars and grills and other delectable eateries; Christmas Village; the Utah courts; head shops and coffee shops; sexy, new, and well-priced housing in the form of the swankiest high-rise apartments; all of it a (really good) quarterback's throw from Ogden's fabulous and inimitable Historic 25th Street. All this and more lies at the heart and center of Ogden's Junction, the entertainment capital of O-Town, at the entrance and "mouth" of which (mmm!) Five Guys stands firmly planted. The service is rapid and friendly, with the traditional over-generous helpings of peanuts waiting with you in what is an always quick queue. My order of the cheeseburger, in double-patty form, with large Cajun fries and a large drink, cost me a bit of a surprising just-under $18, but coming back into Ogden via the Frontrunner from a day's work in Salt Lake and footing it to the five-star 'ol Five Guys Burger joint before gorging myself and then LimeBiking it home all made for the perfect adventure--a well-fed one, with grease and gratitude aplenty. I don't know what you're talkin' 'bout, but I'm talkin' 'bout 'Murrica. Neither ask nor seek no further than what you can do for your country and yourself: do both of them a favor and go to Five Guys. In the words of 'ol Madge: "Absolutely, 100% no regrets." Thank you to Madonna, 'Murrica, and My-Tummy-and-Me. Thank you most grease-iforously, Five Guys Burger 'n Fries. read more

Honestly severely over rated. Almost 20 dollars for a bacon cheeseburger medium fries and a drink. The cheeseburger was large but was also greasy and bland. Their fries are bland and greasy. Will never go here again Burly burger or Kirts so much better read more

My wife and I ordered on their mobile app from home. The mobile app said it would take ~8 minutes for our food to be ready for pickup so we thought it would be ready by the time got there. WRONG. After approaching the counter the person said "name is here." We then proceeded to sit in their dining area for 35 minutes, watching as 6 people who came in after us got their order in less than 10 minutes. Finally my wife got up and said something and they then made our order, and STILL forgot the milkshake I had ordered. On top of all that, the three women behind the counter were huddled up and staring at my wife and I like school girls the entire time. It made us super uncomfortable. At least they got the order right... eventually... read more

This restaurant has the potential to be one of my favorites. If you are looking for something quick and delicious, five guys is the place for you. If you are willing to pay for it. I love the atmosphere of this restaurant. The kitchen is in plain view so it's comforting being able to see everything's that's happening to your food. The service is great! The employees are always super friendly and even joke and laugh with you if you want. I've always gotten my food quickly and just as I ordered it. And in this particular visit they gave us a free bag of Cajun fries because they had extra. It's nice to know that they really care about their customers. Their restaurant is always clean and they do a good job of wiping the tables down. Cleanliness is a big deal to me so I appreciate it when business value it as much as I do. The price however is the reason I'm giving four stars. It definitely leaves something to be desired. I'm not sure if the value is there if I'm honest. Because of how expensive their burgers are I only visit the restaurant once every few months at most and I work right across the street. You can't get a full meal (Burger, drink, and fries) for under $10. Which isn't how fast food is supposed to be. Their food is good though, so people will pay it. But I think if they lowered their price by a dollar on everything they would get a lot more business. I will always go back for more, but just not as often as I would like. Stick to your values and keep treating your customers the way you do, Five Guys. You've earned my business for life. read more

Five Guys - Burgers Near Me - Ogden, Utah

I took a door dash delivery for these guys today. Not sure why it's called five guys... It should be called "Six Bad Ass Chicks.... and that one trying on gloves". The order was not ready when I arrived, but for good reason... The fries take 4 minutes and are delivered fresh. The place was clean and resonated with the sound of orders called out and confirmed with military precision. read more

I like Five Guys. Sure, it's just a burger but the concept of the place makes it a big winner in my book. Here's what I love: Peanuts. They don't go with burgers and there is no reason why they serve them. What they DO do is keep you busy while waiting for your food. Time passes much faster on the wait for your burger when you are shelling peanuts. I do feel bad for the poor person that has to sweep. Not an easy task. Stuff. You can get lots of stuff on your burger. Mushrooms, grilled onions, peppers, etc, all at the same price. Other places either up charge or don't offer good stuff on their burgers. Fries. Hand cut, greasy, and plentiful. A regular fry easily feeds two and possibly 3 people. Regular or Cajun or, if you're feeling crazy, they will give you a cup of the seasoning so you can mix it to your own level of butt-kicking. The actual burger, the part that comes from the cow, is awesome. Grilled and extremely fatty. If you're looking for healthy burgers, these aren't it (and I don't think I really want to call you my friend.). These ooze good grease in to the bun and make for good, sloppy burgers. Simple concept, simple menu, affordable burgers. All with complex flavors and goodness. read more

Absolutely love this location! The food and service here is as great as you can expect from any Five Guys, but what really makes it is the location. Go out the front door and you're in a very lively part of the city by the Megaplex theatre, Fat Cats, and tons a few shops and bars to explore; out the back door and you're on Washington Blvd and only a 5 minute walk away from historic 25th street. We always love to stop in here before heading into our movie! read more

Nothing beats their Cajun fries and bacon cheeseburger, they do get our order wrong sometimes, but the manager there is so kind she'll usually correct it one way or another! Bacon CheeseburgerCajunGrilled Mushrooms read more

Have been coming here for a long time. Burgers are always good. I love that they offer gluten free lettuce wraps. My problem is with the new website, it's total crap. The old website saved previous orders making everything much easier to place online orders. When you're ordering for more than one person that feature makes it all worth it. The new platform is a pain in the neck in more ways than one. There are real local restaurants here that I frequent I'll consider first before dealing with 5 Guy's rats nest of a website from now on read more

My 1st visit to 5 guys and I appreciated being able to order ahead and set a pick up time for later. It was easy to navigate their order process and they do offer all the great toppings. I ordered over 30 mins before I scheduled to pick up my order yet when I arrived 5 mins after scheduled time I still had to wait at least 5 mins for my order to be finished. I think the burger was priced pretty well but the fries seemed a bit over priced. I have not tried the large I ordered a regular, the Cajun spice was great! Those are my only issues...the staff is very friendly and the dining area was clean. Update - I was contacted by the friendly manager Amanda who explained that all fry orders are made fresh once customer has arrived to pick up their order so as to be as fresh and enjoyable as possible. I really appreciate your great customer service Amanda....Five Guys is my new favorite burger restaurant. Thank you Five Guys! read more

First let's set the record straight...the staff was comprised of 3 women and only 2 guys, not 5 ;) Five Guys certainly makes the list of Top 5 Burger Joints in Ogden. The location is super clean, inside and out. And as a father of 5, I greatly appreciate the complimentary peanuts, note cards and crayons that keep the little ones busy while we wait for our number to be called - which isn't usually all that long anyway. Five Guys takes a different approach to burgers than most fast food restaurants. Instead of a premise burger that comes with everything (maybe a whopping 4-5 ingredients) and the customer removes ingredients, you start with a blank canvas and are able to add the ingredients of your choice (there's about 15), not to mention "Fry Sauce" if you're in Utah. So instead of some teenager building the same burger over and over again, and messing up anytime someone asks to have an ingredient removed, you get a burger made to order, perfect every single time. Literally, I've eaten there like 30 times, with lots of people on my ticket, and the order is always 100% right. Customer service at this location is fabulous. The people there are adults who actually seem to enjoy what they do, which I feel is rare in fast food. I'm assuming this is do to the great atmosphere and decent pay. Today we hit lunch at the tail end of a rush. We were asked by one employee, "I ended up with some extra fries, do you want them?" Sure getting free fries (try their Cajun fries btw) is awesome. But this is just another sign of the care they take to provide quality food and a consistent experience. Instead of letting them deteriorate under the heat lamp for the next lunch rush, he hooked up customers while simultaneously clearing space to make fresh fries for those to come. Five Guys is certainly pricier than McDonald's, Burger King or In-N-Out, but hey, you get what you pay for. Plan on spending $10 on burger and fries, and a couple more for a drink. I've always said that all they lack are milkshakes, but after returning from lunch today, a friend told me they have them. Is it true? I'll find out next week when I return. Make that bill $15. read more

Here's a few things you should know about 5 guys. 1. An unlimited amount of peanuts in the shell are at your disposal. 2. Apparently double burgers are the standard. So, when you order a single bacon cheeseburger, just know you will be served two fat beef patties. 3. Every thing is ordered ala carte, so it can be a little pricey for your burger fix. 4. But once you down a bacon cheeseburger from 5 guys (which, trust me, is a gut buster), you'll find it hard to satisfy your burger cravings anywhere else. read more

Environment: - Noisy and crowded seating awaits you upon arrival, I suggest you order to go. They have peanuts available to eat while you wait, the walls are splattered with page after page of advertisements on how fantastic the burgers are and how many super awesome awards they have managed to get.......perhaps in another dimension? Drinks: - sodas and such Food: - while waiting for my burger I was reading all the good things about the quality and freshness of the food along with the uniqueness of it, needless to say I was expecting a mouthgasmic burger, and some over the top yummy fries. DISAPPOINTED :(. The burger as a whole tasted sub par ( i fed most of it to my dog, in his opinion it was delightful to the last inhale). They put so much ketchup on the buns thats all I could taste for most of the burger, the mushrooms were *gasp* canned, NOT fresh you can always tell due to the canned ones tasting like chemical by-product. The burger patty itself was not awful, grilled and a smidge crispy on the outside....no special seasoning or sauce of any kind. Hardly an award winning burger....unless you ask my dog. The french fries were Meh, in no way addictive or mouth watering. Price: - way to much, not to be on the hater wagon but when i pay 8 bucks for a "small" burger and french fries and its not awesome I get cranky. Carls Jr. has better hamburgers for the price. read more

There were more employees working than customers in the store! So why did it take 10 for a single hot dog? I was told there were no hot dog buns and to make up for it, they would give me a free drink - than charged me for a drink. WTF!!! When I got my hot dog, instead of it being served on a hamburger bun whole (that was the only option) they had chopped it up into pieces and made a hot dog hamburger with it. Why did I waste my time with this place? Never again. read more

Ok so I literally work right across the street from this location, so its kind of hard to ignore the fact that its sitting there taunting me through the window. Just the knowledge of their fries and burgers existence often puts me in the situation of longing for it throughout my work day.. Although distracting, I think its a good thing for their business. I love the burgers here. You have the choice to really dress them up how you want them. Adding more options to the menu wouldn't be a bad idea. I remember all the same ingredients from years ago. There may be one more but I think they should mix it up a bit and explore more options as far as burger toppings go. I love watching them make my burger. Theres a certain comfort of know that my burger has not been tampered with by ill-mannered employees who are just looking for an excuse to get fired. They give you a stupid amount of fries. GET FRIES TO SHARE! The portions of fries is like 3 orders anywhere else. I honestly think its over-priced. This is literally the only thing that keeps me from eating there frequently. When I feel like I need to choose to play rent or eat a meal at Five Guys I check my priorities and pay rent.. Sorry Five Guys but I don't find your burgers THAT good. Still amazing place and I pray that someone from work will take me there everyday and pay for me.. little success thus far. Good location, always clean, and fast service. Hit it up! read more

Have gotten takeaway a few times here, and never been satisfied. The burgers are generally tasty, but overcooked to the point of dryness. Toppings are nowhere near as generous as other reviews would lead you to believe, and my most recent time there (which will be my last), I had called ahead to pick up a burger on my lunch break from work. All the correct toppings were on the receipt, but when I got back to my desk, I found a bacon cheeseburger, with raw onions (I had ordered grilled), no pickles (had ordered extra), and no mushrooms (had ordered extra), no ketchup or mayo. Completely underwhelmed by Five Guys. There are better burgers to be found all over Ogden. Don't overpay at this chain. read more

I had high hopes for this place and had heard great things about it, but unfortunately it was a disappointment. First I don't like the idea of not being able to have just a bacon quarter pounder, although that might be what the kids hamburger is. I didn't check. Second, even though I asked for it all the way, that means with all of the items that are in black in their sign (Mayo, ketchup, tomato, grilled onions, grilled mushrooms, mustard and pickles) it was a very dry hamburger. The patties were dry and under seasoned and they did not seem like they were quarter pounder patties. The bread began falling apart by the second bite. The fries were great. They taste like homemade fries and I love the fact that they leave the skin on. The fry sauce was also good. Overall it was not horrible, but for the price I don't think I will be coming back. read more

On a quest for the best burger in Ogden, we tried these guys... well, we continue on said quest! My review of Jim's could be replicated here. The burgers are thin (but they are tasty) and folks... NO CANNED MUSHROOMS!!! Seriously!! They were not 'grilled mushrooms' as stated on the menu - they were straight from the can. Good and hot fries. Pleasant staff. Could use trays for eat-in. read more

Burgers were tasty as always. Fries were also quite good. The only thing keeping this from five stars is the Coke Freestyle machines we're out of coke and Dr Pepper. The water option on the machines was also murky. Kind of gross. read more

I really like this place. I always get a bacon cheese burger, in a lettuce wrap. I like that this option is available. I don't like buns. My wife gets the bacon burger. They have many combinations of condiments to add to your burger. The fries are phenomenal, because you know where the potatoes are coming from. They are fresh. I love the cajun fries here. I have only been hosed a couple of times and hadn't gotten my bacon on the burger. The burgers are still flavorful, and the toppings awesome. A friend of mine said that their hotdogs here are awesome as well. I will give those a go when I come back. I will be back. read more

My husband and I eat here all the time because frankly, this place serves the best burgers in Ogden. The servers are always very quick and so friendly, I have never had to wait more than a few seconds before being greeted. The place is always clean, comfortable, and I love that they play alternative/classic rock. I also seriously love their mix and match soda machine. The main reason we love it though, is the food. The Cajun Fries are to die for and their burgers are always made and cooked to perfection! Juicy, hot, and you get to watch it all happen! I just love the entire experience! read more

The manager lady who insists on screaming everything even though all her employees are with five feet of her is completely annoying and unnecessary. Makes it impossible to want to eat here!!! read more