I know Five Guys is an East cost thing, but it really makes me feel like home coming here. I'm from the West Coast and there's not many restaurants in MI that can make a girl feel like home. Customer service here is great they're always happy to help and always greet you with a smile. The only complaint I have is that they don't hook you up with the fries here. Back home they fill up the cup and toss extra fries in the bag for you! Burgers are always delicious, perfectly cooked and food comes out fast. Parking right out front. You can order online if you're in a hurry. read more

Five Guys serves the best burgers in it's price range. The ground beef is good quality and cooked nicely. There is an amazing assortment of toppings. And the french fries are excellent, much better than you will find in any fast food chain. The portion size is also extremely large. The fries are best eaten right away, which is why I always eat at the restaurant instead of taking out. Five Guys is consistent from location to location, state to state. I was talking to a friend about Five Guys. He had just had dinner there and was a bit surprised that his meal of a burger, fries, and drink was over $10. You do get a distinctly better meal than you would at Burger King, McDonald's, or Arby's though. read more

I like this Five Guys location, the people are friendly and seem to genuinely enjoy their job. The food is of above average fast-type food quality, and every now and then when we want something quick, easy and greasy we stop in to take some home. The burgers at five guys are messy and juicy. They are also large; a regular size comes with two patties. I know, because I made the rookie mistake ordering an extra patty and my husband ended up with three. Kinda gross if you ask me, but he still liked it well enough. The veggie sandwich is not a veggie burger, it is a bunch of veggies of your choice with sauce of your liking, on a bun. Because this whole joint is pretty much comfort food haven, I do kinda miss that fake 'burger' thing to go alongside their delicious fries, but I'm not complaining because I do like the vegwhich, don't get me wrong. I add grilled onions, grilled mushrooms, light lettuce and tomatoes with cheese and light mayo and it reminds me of a Philly cheese steak. Sorta. Fries are yummy, fresh and they come in big heaps...A regular order is plenty to share. If you decide to eat in, the lack of ambiance is met with free peanuts. It almost balances out. I see this as more of a take out spot, at least for us. I like that you can order online, choose your toppings in 'light', 'regular', 'heavy' format (*as in, light ketchup with heavy/extra lettuce), and specify when you want to pick up your food. When you're done and you've paid, they will send you a detailed receipt via email. Cool. read more

This Is probably one of the best burger joints you will ever go to.The Burgers are super juicy and the ingredients are fresh.Also there fries are cooked perfectly.another bonus is that they have vinegar witch is why this is a five star review and not a four. Overall five stars for sure!! read more

I stay at the Hampton Inn across the street and eat here at least once every time I am in town. It is always clean, the staff is always friendly and professional, and the food is always exceptional. Keep doing what your doing!! read more

Having visited three times now, I'm not agog over this place as some are, but both the burgers and the fries are decent and no one can complain that the serving sizes are too small! read more

Best burgers in fries EVERRR! Staff is super friendly and very welcoming! Always my top place to go for a cheat day!

I don't eat much red meat, and when I do, I try to make sure it's organic and grass-fed beef, etc. However, my son scored 2 goals in soccer today, and he wanted a burger to celebrate so I found myself at Five Guys. I ordered a "small" burger with fries, and I was so surprised how much I enjoyed this burger! It was so tasty! There are many toppings to choose from, and everything tasted fresh. All three of us enjoyed the fries, too, and thank you Five Guys for including malt vinegar at your store - an extra star for that alone! I will come back here because it really exceeded my expectations! read more

Had a very underwhelming five guys experience here. Came during a Saturday night and it was packed. After ordering it took us about 25 minutes to get the food. While I was waiting, I was bored and was watching how their hamburger assembly line was working. It was very odd to say the least. The first thing the employees did is they would lay out a bunch of buns on the main table and put the appropriate condiments for each order. I was thinking great, even though it is crowded it looks like I will get my order quickly! As I was waiting longer and longer I noticed that a lot of the buns were just sitting there for a good 15-20 minutes without even having the patty ready and some even had a patty on then just sitting there. Why do they need to prepare it so far in advanced when the order wasnt ready? When I finally got my burger the bread and cheese were cold. Nothing like a cold, stale toasted bun and a slice of cold and unmelted cheese to ruin your hamburger. Flavor of the meat was good but even the meat somehow was not hot. Even McDonalds can get a hot hamburger right... if I ever come back it will be 10 minutes before closing on a weekday night so it is empty and hopefully then I can finally get a hot and fresh burger. read more

My review is specifically for this location (in general I really like Five Guys) This location has horrible service. They wont accept Five Guys gift cards. They claim the register can not read them. They seem to have no other method to read gift cards. Their fries tasted like trash. The workers look unprofessional, all the other Five Guys the workers are nice and speak well. One guy at this one was wearing his hat tilted to the side. Anyway, I will never go to this one again. Ive given it 3 chances now and it is always 1 star. read more

Amazing burgers. Even better milkshakes and fries! I recommend the little burger if you just want to have a small lunch. If you ask for just a burger they give you two patties. I also recommend the chocolate milkshake. If you have a big sweet tooth these are definitely for you. They have a very rich chocolate taste with a lot of whipped cream, topped with a drizzle of chocolate syrup! Overall this five guys is a five star review. read more

Ordered 2 cheeseburgers and fries for curbside. Burgers were good but not really any better than any other burger joint. Fries were horrible. Greasy and cold. $30 is a bit steep! read more

Sorry, this place couldn't get an order correct or prepare food safe and for human consumption if their lives depended on it. Three times I tried, three times they struck out. Please close down and let someone else in there that can perform at least to some satisfaction. I'm done. P.S. It used to be good some time back....WTH happened? read more

Who doesn't love a fresh burger, no frills- just beef and cheese??? Great burgers! Fresh toppings- I wish the lettuce was shredded and the tomato slices thinner but good burger read more

Always a pleasure to enjoy these burgers. Fast, tasty and excellent fries. The people was very friendly and kind.

Do you carry beyond burger or impossible burger? If not. I called one location and they said no

I love Five Guys burgers, but my review is specifically for this location. This is now the 5th time in a year that this location has screwed up our order. The employees at this location really need to work on their accuracy!!! We take our order to go and don't find out until we get home that they made it wrong! What if someone had an allergy to something they didn't want on their burger? I shouldn't have to drive all the way back to the restaurant to stand there again waiting for them to get it right the second time! I've called their manager so many times to complain that I've had enough. So here's your review Northville Five Guys! read more

I thought this place had a better cheeseburger than in-n-out burger in California. The fries are deep fried in peanut oil so they don't taste like traditional greasy fries. If you have a peanut allergy be careful! read more

This is a new facility so it was clean. The noise was terrible. The staff was yelling at each other (not angrily just yelling out the orders) and the music was raucous and too loud. Together it hurt your ears. It was unnecessary noise as there were hardly any customers at 2 PM on a Thursday. There must have been 8-10 staff members just standing around doing nothing but yelling. The burger was very good but at almost $12 for a burger, small fries and small coke it was way too expensive. read more

Friend brought in a rock, cashier correctly guessed that it was a pet and made him very happy. Got a milkshake and they mixed up orders but I frankly don't care, the staff didn't do anything wrong. Friend with the pet rock put rock on a table and one of the staff said that he needs to take it off because he doesn't want 5 - 10 years and cracked up when he realized that he guessed that my friend's pet rock was his pet. read more

One of the last times I was there couldn't help noticing that the employees were just standing around socializing with each other than paying attienon to there jobs during a slow period. When cooking my order was over cooked the first time and the second time in the same trip I had to wait for the fries, which took twice as long. By that time management didn't even bother offering a refund, just giving me more of what I didn't want, by that time my food was cold. read more

I ordered the burgers with bacon. Just not good. Too expensive for what you get. My daughter needed two to fill her up. She's 9 and weighs 62.... So she's not big but neither are the burgers. Great fries though. Really great. read more

So tonight i got a little hungry and decided to get a burger. Last night i had an awful burger at Friday's so I decided to get a real woman's burger at Five Guys! So I'm actually really lazy so I got creative and door dashed and everything was going great . LET ME TELL YALL ABOUT THIS NASTY UNDERCOOKED GREASY ASS BURGER I RECEIVED . First of all, my DoorDash driver who barley could understand shit as it is.. had some damn AirPods on.. to make it worse he couldn't see, his big Helen Keller face ass. When he finally came to my house he tossed my greasy ass bag screaming "hAVE a gOOd nIgHT" . So when i open the bag, my BACON-CHEESE BURGER WAS COLD AND UNDERCOOKED! Again A SIMPLE BURGER RUINED! And the worst part, the French fries taste like straight peanut butter! It tasted like i was eating a fucking Nutter butter! I will never come back again and I'm deeply saddened. read more

We really enjoyed the yummy burger....the atmosphere in the restaurant is your typical walk up to the counter, order, sit and wait, then pick up your order and decide to eat there or take it to go....While waiting you can eat the free peanuts that are provided at the beginning of the line. The servers were all friendly and it was fast....the grilled onions on the burger were the best..... the noise level in the restaurant made it hard to enjoy your visit. We will be back, but for a carry-out. The Fries were very yummy too..... read more

They make good burgers that are not enormous so you can eat every last bite and fries that are pretty good (they need to get the recipe that Penn Station uses!) - the peanuts are a nice touch...but the reason I like this place so much is the staff - they seem like they really enjoy their work - always a warm greeting, always a bag of delish food served with a smile. read more

A great place. The ingredients all taste fresh and the service was great as well. My burger was warm and juicy and tasted great. I love how you can customize your meal to suit your tastes and the price for the quality and flavor can't be beat. I highly recommend this place for anyone wanting to grab a quick bite. read more

I like Five Guys burgers there good. The French Fries are ok, for some reason they never let you get well done french fries. This location the employees were very loud when they were talking to each other. The older lady was sweeping the dining room. If anyone had any common sense, you would not be sweeping when people are eating there food, because the dust is flying in the air from the sweeping motion. read more

What can I say other than its Five Guys. They are known for great food. Great burgers, large portions of fries, and I recently tried their hot dogs. They did not disappoint. Just don't look at the calories for anything on their menu. read more

It's a decent burger but I think this place is over rated and definitely over priced. Can't say anything bad about free peanuts and they are generous with their fries read more

Their burgers taste rlly good, however it comes with the price of large calories

Went to five guys in Northville Mi for the first time. Ordered a bacon cheeseburger and little fries to go. When I arrived home there were no fries. Called and talked to the manager and who said he would send me a gift card. Over a month later still have not received the gift card. That was my first and probably last time at five guys burger and NO FRIES! read more

You can't go wrong with, Five Guys Burgers. If you want a really good burger, this is the place to go. Oh, besides, Checkers. I would have to put them first. Five Guys, comes in second place. read more

It has the feel of a retro-dive burger joint, but with modern management and relatively good food. The fries seem very fresh, and although sometimes slightly under cooked, they taste great. The burgers are good and about the same price as other fast food (for a single burger). All in all, one of my favorite fast food stops. read more

We go here About once a week and we will stop for a while since ask the workers have an attitude, seriously you will notice. The one downtown it's so much better, quality of food, the people and the environment the people create. This place used to be fun and good when it first opened, now it's just another burger that is okay. Going to baggers for a while read more

Ate there for the first time, best burger ever! Staff very friendly, very clean place, will definitely go back. Nate makes the best burgers!! yum read more

I'm not sure what happened to owners caring about customers & knowing what goes on in their store but apparently that's nonexistent these days. At the very least for this Five Guys location. Their first mistake was giving me some old ass fries & thinking I'd be okay with paying $3.19 for them. If you're gonna ask me to pay $17.56 for 2 scanty hamburgers & a regular sized fry I expect & DESERVE fresh food. What human in their right mind would want those soggy, limp French fries... Exactly, nobody. So I took them back & no I didn't roll my eyes, suck my teeth, let alone have the slightest attitude. I've been behind the counter before, on that side of the spectrum, which means I know how it feels to have a difficult customer. Yet the manager on duty still had the audacity to get annoyed with HIS customer, like it was me who went back behind the counter to make myself the fries. As a matter of fact everything I said I didn't do, he did enough for us both! What kind of manager behaviour is that?! & his team members' attitudes didn't make the situation better. They were all snickering behind the counter, whispering & giving me dirty looks & this happened the remainder of the time I was in the store. Extremely uncalled for & unprofessional. The manager was so irritated with me that he couldn't even come up with a full sentence to inform them what I was complaining about in the first place. I guess he thought that rolling his eyes would magically turn up a resolution. I had to basically re-complain so they could begin to resolve my problem. Eventually I got my fresh fries that I paid for & proceeded to go on about my night, with more snickering leading me out the door. My debit card was swiped twice, so if I'm charged twice I will definitely be calling corporate. The store also had trash all over the floor, trash bins overflowing, & filthy tables with crumbs that were probably weeks old it was that many. The 2 stars is literally for my cheeseburger not being pink in the middle. That was the only good thing that came from my "dinner" tonight. read more

been here for an hour still no food they didn't even get my order right. it's closing and everyone is gone. 15 tickets ahead of us where the hell is my food read more

Stopped for lunch today while my car was in the shop. Not only was the food good, but this might be the NICEST crew of folks that I've ever encountered at a restaurant. As I was leaving, one of the guys ran from behind the counter to get the door for a parent with one in arms and bent down to high-five the toddler. The entire crew was just that nice, and the manager was flipping burgers and mopping floors right alongside everyone. Cheerful and clearly everyone was happy to work there, and it showed. It makes me happy to patronize a place that not only has great food and good service, but that treats it's employees well and encourages them to treat customers well. read more

Food is good as its 5 guys but this store is a mess. Tables rarely clean, trash all over the floor, etc. I have ordered online a few times and shown up and they haven't even started my order. What's the point of ordering ahead? Music is at an obnoxius level so you have to scream your order to the person and scream across the table while eating. 1 person bathroom and there are always 30+ people there. It's a combat zone. read more

Delicious burgers and fries! Extremely fresh ingredients and all burgers made to order. In fact, the burgers do not go on the grill until an order is placed, which ensues freshness. And the fries are outstanding. Friendly and fast service, makes the entire experience excellent. read more