You seem to be among the growing number of establishments that asked for a tip for takeout service. Whether I ate in or takeout I still ordered my food at a counter I'm not being served by a waiter or waitress. I'm sure they work hard but I work in truck rental and people that work in retail don't get tips either. Your testimonials are 10 years old see picture read more

Five Guys - Fast Food Near Me - Manchester, Connecticut

The Bacon Cheeseburger really hit the spot, and they don't skimp on the fries. Service was quick and excellent, and the ambiance was just like any other Five Guys trip. A few of my favorite things about this place is the amount of toppings you can put on your burger, the amount of mixes you can put in your milkshake, the near-endless selection of Beverages in the Coca-Cola freestyle machine, and the huge amount of fries they give you. I personally cannot order them without getting Cajun Seasoning, and I love mixing ketchup with malt vinegar as I am dipping them. Delicious and I love coming to Five Guys. read more

Five Guys - Bacon Cheeseburger - Fast Food Near Me - Manchester, Connecticut

I was randomly craving a burger last week and haven't had five guys in a long time. I remember how good their fries were when I had it last. I can remember the saltiness from the cajan fries dipped into ketchup! There were three workers as I walked into the Manchester location. The guy who took my order forgot some of my topping fixing and I had to get it in the side to add it to my burger. Then when I got my fries they were plain. Do they not give you cajan fries anymore? At this point I didn't even bother to ask them about it since I was disappointed with my burger. The tables for the customers to sit weren't clean, we had to wipe them down ourselves. Maybe it's just this location that sucks. I won't be returning back here since I was not happy. When paying for a burger, fries, and a drink costing a little over $20. McDonald's didn't a better job as serving me in a drive thru. Do better five guys! read more

Five Guys - Fast Food Near Me - Manchester, Connecticut

Absolutely awesome experience. Very nice staff, great quality food(yes it might seem pricey ) . But you get what you pay for. So don't complain about the price after you know what it's going to be. What you order is always so accurate. The employees always repeat it to you, and it's on the screen before you. The Cajun fries are incredible, just ask and they will add. read more

We really enjoyed our trips to Five Guys. Being local, it's a quick trip. But unfortunately, that's one of the few things good about going there now. Let's start with the prices. OMG, it is seriously out of control! Prices continue to go up at an insane rate, so when you get there and see large fries at $9.09, cheesburgers at $12.49 and a simple little hambuger for the kids at nearly $8.00, well it's fast becoming unaffordable for those on a tight budget. When you go out for a fast food meal, and it comes to almost $50 for three, you know it's time reconsider your options. We won't be heading back, well unless I hit a big lottery win that is... read more

Pretty standard Five Guys, nothing overly exciting. It's conveniently located to the highway and large shopping areas. Definitely not the most budget friendly meal but they are decently kid friendly. We wouldn't rush back or make any effort but if the area we probably would return. read more

Five Guys - the order counter at a fast food restaurant - Fast Food Near Me - Manchester, Connecticut

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Normally like Five Guys. This one lacked training. I was early in afternoon about 11:40. Likely first customer of the day. Ordered the $12.00 cheese Burger . Lettuce , tomato , Raw onion ketchup mayo. The girl put my two patties on the grill and she's flattened them with spatula very hard. Then she continued to flip and flatten them repeatedly until the manager approved with a digital thermometer. Completely dried out nothings when done. Then she removed burgers onto buns then adding cheese which was cold and didn't even melt. Also onion was diced and fell out of burger. Tiny shred of lettuce with a thin slice tomato. Again no training and Burger King would have been better. Top price should mean top burger . I normally don't write bad reviews but at close to $15 for a take out burger it's very disappointing read more

I don't know why there's so much hate on this restaurant but the place was very clean including the restrooms. The food made quickly. And it tasted pretty good. -1 star because it was a bit pricey. read more

Food is typically fine even good but they took just under TWENTY MINUTES to give me a standard burger and fries. This ain't fast food!

The food isn't bad. The hamburger rolls seem a little cheap, and quickly become soggy (perhaps due to the foil they wrap their burgers in). The fries are house-made, and good while still fresh and hot. The prices seem a little high. read more

I had the cashier, I believe his name was Quinton? He was amazing. He was super friendly and answered my questions with patience. I enjoyed the food & it was freshly cooked! It wasnt busy when I went so the place was quiet and was a good spot to eat and relax! read more

Five Guys - Fast Food Near Me - Manchester, Connecticut

In the past I used to travel long distances to have Five Guys burgers. Finally they are in Manchester. I went for the bacon cheese dog and added onion and jalapeno to it. Dog was split in half lengthwise and grilled. This was very nice as this ensures that the center does not come out uncooked. Jalapenos were hot. Overall I loved it. Banana milkshake was amazing. I could taste tiny pieces of banana in the shake. Hamburger and fries were good as well. I ordered a regular order of fries. It was more than what 2 people would need. Five Guys is know for the free peanuts. I had some before my meal. And stayed back after my meal for a while more and had some more peanuts. Its nice. Especially if you are hanging out with your friends, it is nice to have a conversation over peanuts. read more

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Been a minute since I've had a burger and before I stop at Elicit Brewing, I decided to fill myself with some grease to soak in the alcohol. I stopped in to order a bacon burger all the way without grilled onions opting for raw onions as I prefer a good crunch to my burger. While it was being prepared, I enjoyed their complimentary peanuts while sipping on my soda from the many selections that the Coke machine had. You can smell the aroma of the burgers as they sear on the grill and hear them work as they construct my burger with all the toppings before wrapping it warm in aluminum. I ddin't want to get fries as I was enjoying the peanuts with the salt and crunch to contrast the savory taste of the burger. I was pretty full with just the burger, peanuts and soda; an odd combo but it did the work. With so many fast food locations and sit down locations, its nice to find a place in the middle that doesn't have too much on the menu because they prefer to do well with the limited items they list. read more

The way I describe five guys is overpriced burgers that are worthy. Stopped in this location while doing some shopping. The service was quick and the cashier made sure to repeat our orders back. I love that as in a place where you have to tell them each topping and condiments you want, sometimes you may forget something and is nice to hear it back. Five guys is a winner in my book. This location was clean and service was quick on a semi busy Monday evening. My favorite thing to get is a little bacon cheeseburger wrapped on lettuce. read more

Stopped in spur of the moment this evening. Dinner time on Thursday evening and place was empty. Walked right up and ordered, grabbed some peanuts and in a few minutes we had our burgers and fries. She had little bacon cheeseburger and I had a plain little burger with fried onion, mushrooms and green peppers. We shared a medium fries and a small would have been enough because they fill that bag regardless! My burger was excellent and had SO many peppers I loved it! Fries were hot and plentiful- bravo!!! Always a tad pricey - $23 for 2 small burgers and shared soda and fries but it was quick and good. Overall the restaurant was clean except the floors by the condiments and bathrooms were slippery like an ice rink. Not sure if that's grease, or what but both dangerous and dirty. Still, a good visit that earned 4 stars. read more

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Sadly our favorite burger spot has failed us multiple times recently. Quality seems to have gone down hill. We've had burgers drowning in mayo, lifeless limp speck of lettuce and just poor burgers. Fries are always on point. On to the next. read more

Slow for fast food. Overcook guarantee. A tad pricey. Don't get me wrong: this is not some dive where you'll get food poisoning. Everything is clean and attractive but it's really just a facade over corporate production-line slop. Of all the more recent burger chains this is the worst I've encountered. It's pretty much summoned up by the declaration above the service area that all burgers are well done (that's called "dead" in a real restaurant). I was here mid-afternoon, restaurant was nearly empty and it still took 8-10 minutes for a sadly overcooked single and small fries. They get 2 stars because, well....the food is edible and the place is clean. Still these guys make McDo look like a bargain. I recommend going elsewhere if you can. read more

Five Guys - meh...way overcooked, not satisfying... - Fast Food Near Me - Manchester, Connecticut

I ordered there and waited for my burger and fries. A lady came in after me and got her burger and fries before me . The guy looked at me and said ors will be next . I was only one waiting . I won't go back . They don't need y business. read more

Order things on the small side here as portions are huge. Had the small cheeseburger with assorted vegetable toppings. Cajun fries have just the right amount of spice. Food five stars. Veggies so crisp and fresh. Lose a star for the music cranked up to a ridiculous decibel; this was even my kind of music I'm objecting to. Everyone in restaurant was yelling to one another and to place their orders. It was truly at an uncomfortable level. read more

Five Guys - Fast Food Near Me - Manchester, Connecticut

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Always great service and great food. Manager is awesome towards customers and always nice to see a manager leading staff with respect.

Fries are always on point. Burgers are not like they use to be when they first opened. For $20 a burger and fries is on the expensive side.

Grossly over priced food. I ordered a hot with bacon and cheese, hot dog alone cost $9.09. A thin hot dog they had to cut in half so it wasn't lost in the bun. My husband ordered a double cheeseburger, also $9, no sides. Exact same set- up as McDonald's, you wait for them to hand you your bag of food. When I slid my card to pay a screen comes on asking if you want to tip. Absurd. read more

Great burgers and fries but think they have the absolute best milk shakes. I'm a fan Cost is a little high but no complaints on anything else read more

Five Guys - Fast Food Near Me - Manchester, Connecticut

This location (as well as any other Five guys location) has delicious hamburgers and amazing cajun fries! The staff at this location were friendly to greet us upon entering and patient for those who can't make up their mind on what to order. They also prepare their food in a timely manner. My go-to burger here is the little bacon cheeseburger with ketchup, mayo, pickles, lettuce, tomato, jalapeños, grilled onions, and hot sauce. (I love their hot sauce!) Also, a visit to Five Guys is never complete without an order of their delicious cajun fries! I recommend the fries with malt vinegar (which is available in the condiments bar). If you or any one in your party are allergic to peanuts, it's best to *stay away* from Five Guys (any location) since they use peanut oil to cook their fries, and they have peanuts (in bulk) out in the open for customers to snack on as they wait for their meals. The only downside to this restaurant is how they always have the AC on blast, which makes the whole restaurant freezing. (I was so cold that I considered leaving my North Face fleece on while eating my meal, but I decided against it due to my worry of dirtying my jacket.) I also agree that the prices are [relatively] a bit high for a burger joint, but the quality of the burgers are better than those at the fast food restaurants. Despite the AC and the prices, I definitely will be returning here whenever I crave a juicy burger. read more

Five Guys - Little bacon cheeseburger with mayo, ketchup, pickles, tomatoes, lettuce, grilled onions, jalapeño peppers, and hot sauce. - Fast Food Near Me - Manchester, Connecticut

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The employees at this particular Five Guys are the absolute best. I work as an EMT, and will try to swing in for a Five Guys burger if I can. There have been two incidents where I've been called to respond to a 911 before being able to get my food. The first time they actually closed in the time that I was gone. I was able to call them, and they re-made my French fries! They unlocked the door so I could get my dinner. Best feeling ever. The second time I didn't realize they had charged my card, and I was again called for a 911. I never got my food. The next day I called and explained what happened, and the manager I spoke to, Andre, was super accommodating. He called his territory manager, and they said they would honor the credit. The next night they did just that, and I got my burger with no fuss. It means a lot to EMS providers when others go out of their way to help us out. Thanks, Five Guys!! It means a lot. read more

Ordered on their app tonight, which requires payment. I arrived to find their grill was down and the order couldn't be filled. Not the fault of the worker there. He tried to contact the manager but that person didn't pick up. Rating is because it takes 3-5 business days to get a refund. That isn't right. read more

$9.50 a burger, before tax?? They're like $6.50 every other 5G I've been too. Have prices always been this high at this location or is this new COVID pricing? Either way, I walked out, went next door and got one at the artisan joint for a couple bucks more with fries included. 2/10 would not burger read more

Order pick up. When I got my Hamburg home it was totally wrong. These things happen I expect that. I called them and asked to speak to a manager they put me on hold for over five minutes. Call back the girl said can you please hold I made the mistake of saying yes again without hold for several minutes and they never picked up. I tried to call back numerous times and got a recording saying the phone number was busy. It is my belief once I asked to talk to the manager, Their goal was to leave me on hold as long as possible so I'd go away. I will be calling the corporate office on Tuesday since I could not get anyone at the Manchester Connecticut location to take care of the problem. read more

This was my first time at this burger chain and despite others saying it was overpriced, I decided to see what all the hoopla was about.. it was busy but a cashier went aside and said she would help me with ordering, and she was so nice and made my first order a pleasant one! Wish I had gotten her name! I then waited for my order with slip in hand. Price was pretty decent I thought I ordered a small cheeseburger, fries, and regular drink for 12$ and change. Quality of the burger was top notch, they didn't skimp on toppings either. Fries are made with peanut oil, nice touch. My only reason for not giving 5 stars is their process of waiting for your order, it was busy but to me it took longer than it should to get my order. But worth the wait! Definitely check it out! read more

In Manchester you can't swing a dead cat around without hitting 3 burger joints. Gross idiom but true, so when you want a greasy burger its really just pick your poison. Todays poison was 5 guys, now don't get me wrong it is a tasty tasty fast-food cheeseburger. They're cooked to order with whatever toppings you want and they come out relatively quick considering. I ordered a cheeseburger (which is a double) with small fries and regular fountain soda. 14 bucks!! Yikes that seems a little overpriced for fast-food. My order # was called about 7 minutes later and was delivered to me in a grease soaked bag. Unfortunately the bag didn't quite soak up all the oil, the burger was tasty like I said but very sloppy (around 6 napkins). The fries were honestly a huge disappointment, they were soggy and left my hands feeling deep fried with peanut oil (napkins were usless soap and water required) overall is was a "Ehhh" meal. 5/10 not sure I'd come back Especially considering there's a ABC Burger, Smashburger, Burger Fi, Red Robin, Wendy's, McD's, BKing, Ted's Montana, Sonic, 2 Shady Glens and a Taco Bell and K...F....Ceeeee You get the idea... read more

Five Guys - Greasy bag of burgers and fries - Fast Food Near Me - Manchester, Connecticut

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In terms of burger joints, Five Guys does the trick for a burger fix. I am a big fan of their fries but it's way too easy to over order. I also think that in general, they overcharge and it is very easy to rack up a hefty bill for a pseudo fast food type burger experience. At times I wonder if I am better off going to a restaurant where they charge me relatively the same amount for a "gourmet" burger meal but I get waited on and a bit of ambiance. -V read more

Delicious large burgers, custom made the way you wish. My only regret is that I failed to ask the server to have my burger cut in half. It was too big to eat easily! read more

Five Guys is awesome. The people giving bad reviews must have never eaten at this chain. The burgers are HUGE and they give you enough fries to last through the apocalypse. Also it's a great place to bring your girlfriend for a milkshake. Yes, it costs money. read more

I have ate at Five Guys in Enfield several times and never had a complaint. Tonight I decided to go to the one in Manchester as it is closer to home and get a burger. I ordered a bacon cheeseburger and small fry. I know they dump a bunch of fries in the bag that makes it worth it. Not tonight at this location. I got the small cup of fries and that was it. Even the cup wasn't full. Very disappointed. Why am I going out of my way to spend $13 for this??? Lessened learned. Don't do it. I sent corporate an email to see if they respond. Based on their reply if any will determine if I ever go back. There are way too many other choices out there to consider. read more

Five Guys - That was taken after eating ONE french fry. Yes ONE! - Fast Food Near Me - Manchester, Connecticut

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Stuffed! I don't go Five Guys alot but whn I do I really like it. The burgers are really well done (from a flavor perspective not cooked perspective). The fries here are really the shinign star in my opinion they really are my favorite of any place I go. They are served in a cup like what you would get at a local fair. All and all its not pricey and the food is a good value for the price. read more

Five Guys - A solid burger and the best friend around. - Fast Food Near Me - Manchester, Connecticut

Excellent Five Guys location, even by Five Guys standards. Ordered via the app. Fries were crisp and perfectly cooked. Burgers were excellent as well, and were ready when we arrived, with all the correct toppings. Staff very courteous, made the milkshake and served it up without even being asked. All in all, seems like a very well run operation. I would stop here again when driving on I-84, definitely. read more

My wife and I were craving to try one of their burgers since a long time. Today was the day when we finally decided to have one. Alas! They do not have any chicken option. How can you not? :( We did not order anything, but will come back. I have heard about them a lot and they probably have good tasty burger too. But a very limited burger option in the menu is surprising. With multiple burger joints around every nook and corner, it is only fair to think about expanding the menu and cater to all taste buds. This is my first 'five guys' review and surely not a last one. read more

Ordered little hamburger, grill mushrooms and grill onion was cold , coffee shake still had chunk of coffee powder.

Very rude you come in not wearing a mask and they scream at you very rudely even tho they are wearing mask and protection against it very rude and sad to see this is what five guys has come to then has the nerve to ask you to move your car to park somewhere closer so it's more convinent for them. read more

Love that this place is closer to home now as I used to drive to Glastonbury just for a burger. The quality of everything here is great and my order has always been correct and speedy! The staff is friendly and you can tell they work hard to keep everything in order and be sure customers are happy! I'd recommend this place + the location in this busy plaza still allows you to find parking quite easily! read more