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    Jefferson Fry

    3.5 (2 reviews)
    Closed 11:00 am - 10:00 pm

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    5 months ago

    Helpful 1
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    1 year ago

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    Chick-fil-A - Late nights taste better with Chick-fil-A.  We'll see you tonight only at Chick-fil-A West Hartford!

    Chick-fil-A

    3.6(138 reviews)
    1.6 mi
    $$

    I just had one of the best fast food experiences of my life at Chick-fil-A, and I genuinely feel…read morelike it deserves a full, detailed review -- especially because of one incredible employee: Tyrone. From the moment I walked in, the atmosphere was already welcoming. Chick-fil-A is known for being clean, organized, and efficient, but this visit went above and beyond. The dining area was spotless, the line moved quickly even though it was busy, and everything felt calm and smooth instead of chaotic. You could tell the team was working together like a well-oiled machine. Now let me talk about Tyrone. Tyrone is hands down one of the best employees I have ever interacted with at any restaurant. The first thing I noticed was his energy. It wasn't forced or robotic -- it was genuine. He greeted me with a real smile, made eye contact, and made me feel like he was actually happy I was there. That kind of customer service is rare. He was patient while I decided what to order, answered my questions without rushing me, and even made a helpful suggestion that ended up being perfect. You can tell he knows the menu well and takes pride in doing his job right. He wasn't just "taking an order" -- he was making sure my experience was great from the start. What really stood out was how consistent he was. I watched him interact with other customers while I waited, and he treated everyone the same way -- respectful, upbeat, and attentive. Whether it was a family with kids, an older couple, or someone just grabbing a quick meal, he gave every person his full attention. That kind of professionalism says a lot. When my food came out, it was exactly how I ordered it -- hot, fresh, and perfectly prepared. The chicken was crispy on the outside and juicy on the inside, the fries were golden and seasoned just right, and everything was neatly packaged. Even the presentation felt thoughtful. Tyrone didn't stop at just handing off the food either. He checked in to make sure everything was correct and asked if I needed anything else. That extra step made a big difference. It showed that he genuinely cares about customer satisfaction, not just completing tasks. Chick-fil-A already has a strong reputation for customer service, but employees like Tyrone are the reason that reputation exists. He represents everything great about the brand: kindness, efficiency, attention to detail, and positivity. It's clear that he takes pride in his work, and that pride shows in every interaction. In a world where customer service can sometimes feel rushed or impersonal, Tyrone stood out in the best possible way. He turned a simple meal into a memorable experience. If every restaurant had someone like him on their team, the world would honestly feel a little friendlier. To management: recognize this employee. He is a huge asset to your store. Employees like Tyrone are the reason customers come back again and again. Five stars isn't enough. Outstanding service, amazing food, and one truly exceptional worker. I'll absolutely be coming back -- and I hope Tyrone is there when I do.

    The experience at this restaurant was terrible. Although it's nominally in West Hartford, it's…read moresituated right on the edge of Hartford, where traffic and parking are extremely chaotic. Service was inefficient. Even outside of peak hours, the wait times were ridiculously long, and the staff were slow and unhelpful.

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    Chick-fil-A - For the 8th year in a row, we will be kicking off our cookies for Kids campaign in NOV to raise funds for Connecticut Children's Hospital!

    For the 8th year in a row, we will be kicking off our cookies for Kids campaign in NOV to raise funds for Connecticut Children's Hospital!

    Chick-fil-A - Calling all students! Every Friday from 12-10pm, enjoy a FREE medium fry with the purchase of your entrée when you show your student ID.

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    Calling all students! Every Friday from 12-10pm, enjoy a FREE medium fry with the purchase of your entrée when you show your student ID.

    Jersey Mike's Subs

    Jersey Mike's Subs

    1.8(4 reviews)
    0.9 miParkville

    You know what? Jersey Mikes IS a "sub-above", at least above one particular other chain (you know…read morewhich one). This Jersey Mike's just opened near me and I've already had it twice in the last week. I'm a fan. I'm weird about deli-meats and would rarely ever order something like that from the other sub chain. I mostly stuck to tuna or a veggie sub there. I've now tried the beef cheesesteak and the #6 and both were delicious. I actually like the meat (at least the roast beef and steak) from JM. It's lean, clean and not weird or gross. This particular location only has one meat slicer. I'm not sure if that's normal but on a busy Sunday afternoon, there was one gregarious guy taking the orders and slicing the meats while there were about 10 other people behind the counter doing nothing. It would be far more efficient to have more than one person doing the slicing. Anyway, good food, really friendly service. I'm going back, probably this week.

    I'm writing this today because i've witnessed bullying in this location . a regular door dash…read moredriver came in the store and you can obviously tell she wasn't from here by her accent and when she struggled to pronounce a name the employees was laughing at her as she was walking away they thought she had exited the store and started laughing and making jokes about her. She turned around and started yelling at them because it was rude this is not the first time i witnessed something like this at this location and as a different individual it made me feel a type of way but i will not be returning to this location because they are racist and will make fun of you from being from another country. this store needs major improvement every time i come in it's always something.. something needs to be done this is sad. I would never go back to that establishment

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    Pick & Mix - Korean bulgogi- no flavor

    Pick & Mix

    4.3(312 reviews)
    3.3 mi
    $$

    Ordered bibimbap and got something that was similar but was just a take-out version. We did end up…read moreeating there and the front of the house was very helpful. Chose the shredded chicken for protein and it was a bit dry. The rest of the veggie selection was okay and the spicy rice was really spicy. Nice and clean but a little barren as for decor. Utensils and containers were quite nice. Probably won't be back.

    I've had this place bookmarked for a while because I love Korean cuisine. My family and I decided…read moreto get dinner there late Saturday afternoon. Parking was plentiful. The restaurant is a fast casual environment with some tables. The two people working the counter was super nice. We ordered two corn dogs for my toddler and as an appetizer. We had the cheesy potato and the cheesy meat. Those were good, hot, and crunchy. We also had a cup of miso soup ($2.50) and very small side of kimchi; the amount of kimchi given was not worth the $2.50. We got the Korean bulgogi which is thin sliced BBQ beef with teriyaki sauce, onion, and carrots. Unfortunately, the flavor of the bulgogi was lacking in that dish, it was very bland and I didn't enjoy it. Eventually, I plan to go back to try out the bibimbap, spicy pork, and Korean fried chicken. The pictures online for those items, look pretty delicious. But for now, I don't recommend the beef bulgogi, unless they change up the recipe. Another downfall, they didn't have restrooms for us to use, we had to go next door to Dunkin. The place seemed pretty popular for takeout though.

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    Popeyes Louisiana Kitchen - New Honey Lemon Pepper Wings

    Popeyes Louisiana Kitchen

    2.0(16 reviews)
    1.6 miUpper Albany
    $

    Ordered on DoorDash. Took forever. No napkins or silverware for red beans and I'm at a hotel…read more Wings were not good... somehow the hot flavor was sweet?

    Yuck. just Yuck…read more always make sure order on the app for franchise places. this is one of the poorly maintained place unfortunately. i ordered on the app, 2 sandwiches, and one 6 wings order. i went to pick it up, and picked up my order (packed and ready to go!) as it was a stapled package, i did not check inside (mental note, next time i will). once i got home, i checked inside, and volla! only one sandwich! ok, mistakes happen. though when my order is for three things, its a little much missing one of the three things. then came the yuck part. i normally dip my wings in sauce. my wife tried to have one bite without sauce. and she spit it out instantly! i smelled the wing piece, it smelled rotten. i thought it might be one wing, but every single wing was smelling rotten meat. i go on the app, and complain about the missing sandwich, and quality issue with the wings. the app wont let me complain about the wings. turns out, i could no longer order wings from this location anymore!! here's what i think happened. they served me the very last bit of their wings, which was either expired or improperly stored, hence the meat rot. i know its a fast food place, but this has literally never happened to me at any fast food place, that i had to throw out food. NEVER EVER ordering again from this location. go to the Windsor Location (10 min drive from here) if you dont want your food to be rotten.

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    Jefferson Fry - burgers - Updated May 2026

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