Great portions and amazing service a bunch of really great guys and the food was hot and fresh!!!read more

I ordered the 6-piece fish and the fried jalapenos. I liked the fish; it did not blow me away but I…read moredid enjoy it. It came out hot, crispy on the outside but moist and soft on the inside and not greasy at all, and looked quite appetizing. I could only do 3 of the 6, and shared the rest with a friend. The meal included a lot of fries and definitely portioned for more than one. I enjoyed the fish more than the fried jalapenos. The portion of the jalapenos was huge! I am hyper-sensitive to salt and the fish were not overly salty, which is a pleasant surprise for most foods in Lubbock. The jalapenos however, while not overly salted, but still saltier than I liked. However, not spicy at all. I was happy with the meal and would definitely go back there the next time I have cravings for some Southern catch.

While in Lubbock this place is a MUST!!!! Bucket of Love absolutely knocked it out of the park! The…read morechicken and wings were incredible--crispy, flavorful, and cooked just right. The all-you-can-eat sides are a huge bonus, and the portions are more than generous. Special shoutout to Sydni, our server, who was super attentive and made the whole experience even better. Great food, great service, and great value. I'll definitely be back!

HORRIBLE! The absolute worst meal I've ever been served in my 60 years. Family 12 piece meal, 4…read moresides, 6 biscuits for $48, good price until I opened what Door Dash brought. A family side will barely make 3 servings, we were shorted 2 biscuits, it was obvious everything had sat under heat lamps or in warmers for hours and the chicken was an absolute joke. The tiny pieces were the size of what you get from a Cornish game hen, completely dry throughout and the outside 1/4" or so of meat was tough as a boot...it could have passed for chicken jerky at that point plus it smelled of old fry oil!!! I'm usually the type that won't return food and just eat what there is and go on but this was so bad I couldn't eat it and wound up cooking myself an egg sandwich for dinner. Complete garbage.

I guess SHRINKflation has hit Braum's on Milwaukee…read more So disappointed with my one scoop ice cream cone - the scoop was the size of a GOLF BALL. I only got four small bits of ice cream and nothing in the cone. I literally took the empty sugar cone home - never been able to do that in my life. I love their ice cream but the serving size is ridiculously SMALL. I won't bother going back. Find somewhere else to go for ice cream. Total disappointment!!!

We ordered a cheeseburger with onions only, dry. We got a cheeseburger with mayo and all…read morevegetables. At least the drink was correct. The guy who checked us out read his script like a robot. Heart of stone.

Got the small, it was very large and I ended up taking some home. I think from now on I'll order…read morethe children's salad. Very fresh ingredients and fair price, I'd think a large takeout would do for a small family or hungry couple.

I agree with the first reviewer that the prices here are high. I purchased a wrap and a small drink…read morefor 15 dollars. The service and cleanliness of the restaurant were great. The restaurant is similar to subway or chipotle in the sense that you ask for specific ingredients as you go. All of the ingredients were fresh and delicious. There were several side options, which included pita chips, a croissant, soup, and pasta salad. I feel that the sides could be improved, but I will also admit that I've only eaten here once so far. I liked the different lemonade beverage choices. The raspberry lemonade was refreshing. The peach lemonade tasted too strongly of artificial sweetener to me. I'm excited to have more healthy restaurant options in our city. I hope this restaurant continues to do well! Tip: Order the small salad. It's HUGE.

I come here every once in a while because their food is delicious. The burgers and fries are both…read moregreat. Very fresh and flavorful. Tonight, our family of six ate there because of a flyer I saw in the restaurant advertising family night on the first Tuesday of every month. The flyer mentions shirt giveaways, raffles, fun activities, and more. There was none of this. We did get the promised free kids' meals (see attached flyer), but only because I asked; the cashier was dumbfounded when I mentioned it. I would say we were disappointed about the lack of shirts, giveaways, and promised activities, but the main attraction is the food. However, they shouldn't advertise all of the fun stuff and not deliver it. I interacted with maybe three of their employees, and all of them were barely audible. They should learn to speak up. And no smiles. They just stare at you and don't even ask how they can help, how is your day, or anything. When we tried to find a seat, I passed over three booths because they were filthy. There were no other customers in the place, and they had plenty of help, so I can't imagine that they weren't able to find resources to clean the tables. When we tried to get ketchup, there were no containers for it. Once we obtained containers from the staff, the ketchup dispenser was empty. Maybe if they prepared for the supper rush better... Later, one of our children spilled a small cup of ice on the floor. When I tried to notify the staff, they were all looking at their cell phones. When I got the attention of an employee, he said he would clean it up. He then proceeded to play on his phone again. When we left 5-10 minutes later, he hadn't lifted a finger to clean up the mess. By this time, the place had more customers in it. I hope no one slipped and fell. So sad. For a place with such good food, I wish they were managed better. There are so many places to eat, so I don't know that we'll be back. Maybe for drive-thru.

I'm going to address the employees first. I swear I'd give it five starts if it was just about…read morethem. My receipt says Alicia R was my cashier... I pulled up about 20 minutes before close and they were absolutely dead. I've lived in Lubbock for five years and you can almost take it to the bank that you're going to catch attitude any time of day in a drive thru- but so much worse in that last hour. So I try to be READY with my order and get out of their way so they can clean up whatever mess I caused them to make. She was friendly like they had hours and hours left. I could hear her smiling through the speaker (you know what I'm talking about?) I get to the window and a young man was helping with the drinks and payment, also PERFECTLY friendly and polite. (And smiley) I didn't get his name. I should have. Whoever closed with Alicia R on 10/10, pat on the back for you. The food. I haven't had my patty melt yet- I'm sure it's fine. But good lord these fries are so salty and I wouldn't be surprised if you told me they were from Saturday. They're usually kind of my favorite part of the whole ordeal. Love your fries. Should I be understanding they don't wanna make me wait and drop fries 20 mins till close? Maybe- but when I'm paying full price, gimme something that doesn't belong directly in the trash or comp them. Something. These are rough lol. Anyway, nothing took too long, the store looked clean- I was more or less here to brag on those sweet kids. The service industry is severely lacking in good customer service- it's sad that I feel compelled to come here and brag about what used to be the standard, but here we are. **update** Patty melt is definitely also "hello cholesterol" salty. Kind of unusual- just FYI, that's not usual for them.

Food was excellent, fresh and delicious. I had K-Pop Tenders with K-Pop fries. The tenders were…read morefresh and juicy, and the sauce on the fries as well as the chicken was phenomenal. We also got egg rolls and pork dumpling which were very good. I also got Taro Milk Tea which was sweet and creamy and incredible! Service was really great, everyone was so welcoming and helpful. Very great service!! The atmosphere was really cool as well. The K-Pop theme is really nice, and they go for it all the way. I would absolutely recommend this place to anyone! The menu has a ton of options for anyone picky and everything I had was great!

We tried this for dinner last night and did not disappoint. Ordered beef bibimbap and beef stew…read more And they were both delicious. The staff are friendly and great customer service. Not too big inside but nice space, ambiance. Definitely coming back.

We paid over $50 for 3 chicken sandwiches, they skimped on EVERYTHING. One tiny dollop of sauce on…read moreall of them, one tiny piece of avocado on "the big cali", the "dirty fries" had little to no cheese and no chili. You DO NOT get a drink with your order. And the chicken is "ok", save yourself the mortgage payment that you have to pay here and go to any of the other chicken places we have in Lubbock instead. Very disappointing, won't go back.

We wanted to try a different chicken fastfood restaurant and we found Big Chicken. Ambiance inside…read moreis so nice. Friendly staff and the food is pretty good. You can tell the chicken were fresh and crispy. The fries wasnt salty so that was good. My son got a free meal which was fantastic. We enjoyed this place.

Not bad not great but I think that's my opinion about Qdoba as a whole. The guac and queso is free…read morewhich is nice but both and very salty and decadent which makes it hard to enjoy in your meal. The chicken is well seasoned but other than that, everything else feels dry and old. The salsa is not spicy but they do have hot sauce on the table for you to enjoy. I got a bowl and a burrito. This location is clean and spacious.

They were out of shrimp and the girl working was pretty rude about it and didn't give me the option…read moreto wait for more to be made. It was pretty awkward putting me on the spot to choose something else that I didn't even want. Also portions were very small. Overall bad experience. Honestly the workers are usually pretty rude at this location minus certain ones of course.