First off, the customer service was the best I've had in years! I felt so welcomed…read more Secondly, I ordered another #17 (3 piece fish and 3 shrimp) with double fries, a side of Cole slaw, and a side of beans and rice. The meal includes a roll and a drink (which the Coke Zero (coming from a drink fountain machine) which was very strong! Which I loved!). Let me break this down to you: I ate the grilled version of the fish and shrimp. It was not greasy, nor salty, and had a side of perfectly grilled bell peppers and onions that complemented the seafood so well. The fries were incredibly flavorful, and it was enough to share with 4 people. The Cole slaw was the best that I've had from any restaurant. It was a wet version that was semi-sweet and had a great crunch to it. The beans and rice tasted very homemade. It is the definition of southern comfort food. The only thing I would suggest is that I wish that the beans and the rice were cooked a littler softer. But the flavor and the presentation of this side is awesome! The tartar sauce is an orange color and reminds me of a Cajun version of tartar sauce. It went very well with the fish and the fries. Overall, my first experience was unforgettable. It was enough food to share with roughly 3 to 4 people. The price was very reasonable and again, the service was top tier. I will definitely be returning and recommending this place to all my loved ones. I give a 5 out of 5 just for the customer service, alone.

Great home cooking! Their fried fish was just like I like it. Good value for family dining.read more

Good Lord the food here is DEVINE!The biscuits alone are worth the trip. Superb service and of…read morecourse...the chicken is the

Food was excellent, just too much. They don't scrimp on serving size. Service was great! We will be…read moreback

I guess SHRINKflation has hit Braum's on Milwaukee…read more So disappointed with my one scoop ice cream cone - the scoop was the size of a GOLF BALL. I only got four small bits of ice cream and nothing in the cone. I literally took the empty sugar cone home - never been able to do that in my life. I love their ice cream but the serving size is ridiculously SMALL. I won't bother going back. Find somewhere else to go for ice cream. Total disappointment!!!

We ordered a cheeseburger with onions only, dry. We got a cheeseburger with mayo and all…read morevegetables. At least the drink was correct. The guy who checked us out read his script like a robot. Heart of stone.

Got the small, it was very large and I ended up taking some home. I think from now on I'll order…read morethe children's salad. Very fresh ingredients and fair price, I'd think a large takeout would do for a small family or hungry couple.

I agree with the first reviewer that the prices here are high. I purchased a wrap and a small drink…read morefor 15 dollars. The service and cleanliness of the restaurant were great. The restaurant is similar to subway or chipotle in the sense that you ask for specific ingredients as you go. All of the ingredients were fresh and delicious. There were several side options, which included pita chips, a croissant, soup, and pasta salad. I feel that the sides could be improved, but I will also admit that I've only eaten here once so far. I liked the different lemonade beverage choices. The raspberry lemonade was refreshing. The peach lemonade tasted too strongly of artificial sweetener to me. I'm excited to have more healthy restaurant options in our city. I hope this restaurant continues to do well! Tip: Order the small salad. It's HUGE.

I come here every once in a while because their food is delicious. The burgers and fries are both…read moregreat. Very fresh and flavorful. Tonight, our family of six ate there because of a flyer I saw in the restaurant advertising family night on the first Tuesday of every month. The flyer mentions shirt giveaways, raffles, fun activities, and more. There was none of this. We did get the promised free kids' meals (see attached flyer), but only because I asked; the cashier was dumbfounded when I mentioned it. I would say we were disappointed about the lack of shirts, giveaways, and promised activities, but the main attraction is the food. However, they shouldn't advertise all of the fun stuff and not deliver it. I interacted with maybe three of their employees, and all of them were barely audible. They should learn to speak up. And no smiles. They just stare at you and don't even ask how they can help, how is your day, or anything. When we tried to find a seat, I passed over three booths because they were filthy. There were no other customers in the place, and they had plenty of help, so I can't imagine that they weren't able to find resources to clean the tables. When we tried to get ketchup, there were no containers for it. Once we obtained containers from the staff, the ketchup dispenser was empty. Maybe if they prepared for the supper rush better... Later, one of our children spilled a small cup of ice on the floor. When I tried to notify the staff, they were all looking at their cell phones. When I got the attention of an employee, he said he would clean it up. He then proceeded to play on his phone again. When we left 5-10 minutes later, he hadn't lifted a finger to clean up the mess. By this time, the place had more customers in it. I hope no one slipped and fell. So sad. For a place with such good food, I wish they were managed better. There are so many places to eat, so I don't know that we'll be back. Maybe for drive-thru.

I'm going to address the employees first. I swear I'd give it five starts if it was just about…read morethem. My receipt says Alicia R was my cashier... I pulled up about 20 minutes before close and they were absolutely dead. I've lived in Lubbock for five years and you can almost take it to the bank that you're going to catch attitude any time of day in a drive thru- but so much worse in that last hour. So I try to be READY with my order and get out of their way so they can clean up whatever mess I caused them to make. She was friendly like they had hours and hours left. I could hear her smiling through the speaker (you know what I'm talking about?) I get to the window and a young man was helping with the drinks and payment, also PERFECTLY friendly and polite. (And smiley) I didn't get his name. I should have. Whoever closed with Alicia R on 10/10, pat on the back for you. The food. I haven't had my patty melt yet- I'm sure it's fine. But good lord these fries are so salty and I wouldn't be surprised if you told me they were from Saturday. They're usually kind of my favorite part of the whole ordeal. Love your fries. Should I be understanding they don't wanna make me wait and drop fries 20 mins till close? Maybe- but when I'm paying full price, gimme something that doesn't belong directly in the trash or comp them. Something. These are rough lol. Anyway, nothing took too long, the store looked clean- I was more or less here to brag on those sweet kids. The service industry is severely lacking in good customer service- it's sad that I feel compelled to come here and brag about what used to be the standard, but here we are. **update** Patty melt is definitely also "hello cholesterol" salty. Kind of unusual- just FYI, that's not usual for them.

Food was excellent, fresh and delicious. I had K-Pop Tenders with K-Pop fries. The tenders were…read morefresh and juicy, and the sauce on the fries as well as the chicken was phenomenal. We also got egg rolls and pork dumpling which were very good. I also got Taro Milk Tea which was sweet and creamy and incredible! Service was really great, everyone was so welcoming and helpful. Very great service!! The atmosphere was really cool as well. The K-Pop theme is really nice, and they go for it all the way. I would absolutely recommend this place to anyone! The menu has a ton of options for anyone picky and everything I had was great!

snow crab ramen goes hard …read more.. good music, open early and good k pop vibes .. and now i have to get 85 characters to post so here ya go

The chicken sandwich's live up to their name! BIG chicken…read morewith BIG flavors! Regular or hot - like call it Nashville style! Anything can come grilled or crispy so the options are endless.

We paid over $50 for 3 chicken sandwiches, they skimped on EVERYTHING. One tiny dollop of sauce on…read moreall of them, one tiny piece of avocado on "the big cali", the "dirty fries" had little to no cheese and no chili. You DO NOT get a drink with your order. And the chicken is "ok", save yourself the mortgage payment that you have to pay here and go to any of the other chicken places we have in Lubbock instead. Very disappointing, won't go back.

QDOBA MEXICAN EATS have same great food and can build your burrito how you like and I get the bowl…read morewith grill chicken and all of the veggies and queso and the Mexican cheese yummy

Not bad not great but I think that's my opinion about Qdoba as a whole. The guac and queso is free…read morewhich is nice but both and very salty and decadent which makes it hard to enjoy in your meal. The chicken is well seasoned but other than that, everything else feels dry and old. The salsa is not spicy but they do have hot sauce on the table for you to enjoy. I got a bowl and a burrito. This location is clean and spacious.

Just tried it again....the woman taking my order outside was rude and we told them we haven't had…read moreit in a while and she goes "yeah it's overrated" wow. But tbh she wasn't wrong. It's super mid. And I think I'll just stick to..other chicken establishments

I decided to take my family for a late meal after a 7 hr road trip and was disappointed that I…read morespent $50 for such horrible food. We decided to wait to get to canes because we all truly love canes and being back in town it was something we all looked forward for but after the experience from the pushy intercom lady taking our order to the undercooked fries and dry overcooked chicken... not sure we will ever eat at the canes located on 57th in Lubbock, TX ever again. I am definitely going to add my comments about this experience to yelp and google. I called to complain and someone kept answering the phone and would hang up when I asked to speak with a manager, extremely unprofessional and if you know that you have bad service and are not doing a good job of course you do not want to hear a complaint about it but someone is spending money for a family to enjoy a meal and that is what matters. Like I stated I don't think I will ever eat at this location ever again.

First time here, service was great. Got the standard double with bacon and swapped the sliced…read moreonions for grilled onions. Super tasty. Fries were fresh and crisp and the smoky fry sauce delicious! Only downside was there were several dirty tables in the restaurant so if you were dining in, hit or miss for finding a clean table.

Went here with my dad. i'm fifteen, old enough to order myself so obviously i did. i ordered a…read moresmall vanilla custard with reese's in it. not hard right. when i got it it was small and vanilla, but no reese's. kindly asked for them to add some and the lady working rolled her eyes at me. fine whatever its not that big of a deal. go it back and i swear she swept whatever few atoms of reese's was on the counter in an mixed it up. asked again and she told me that there was some in there and id have to pay for extra. oh hell no. my dad started asking her kindly she told him the same thing. he started to raise his voice at her and FINALLY after a solid 5 minutes of talking with her and asking for the manager (which she never went to get) she put more in there. still not enough. threw it away on the way out and went to js creamery. usually so good but service is always some depressed high school kid who has nothing better to do than make our time there he'll. don't go.