I went to Taco casa yesterday and ordered my food and it was fresh and hot. There customer service was on point they wasn't rude. It was about 9:50pm. They guy in the drive-thru was very polite and friendly. I will be returning. Good job. read more

Love the crispy tacos. Lots of fresh cheddar cheese. I don't care for the nachos. I haven't tried the burritos

This world we live in no longer cares about quality. Do not eat at this place! The tomatoes and lettuce were actually rotten! I pray i don't get sick. Be very careful. read more

Service, Food, Hire someone that likes there job an cares about the quality of the food that there giving customers read more

Taco Casa - Taco with no meat - Tacos Near Me - Lubbock, Texas

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this is mine and my husband's favorite taco place. I don't understand why it's not more popular. The super taco and super burrito are stuffed full and fresh and the shell is fresh and crispy. I love their hot sauce. Price is good too! read more

Taco Casa is a waste of money. I purchased the super nachos, it looks like a lot at first, but almost half my chips were plain and dry. The menu has no "meal" options, the pictures have no scale. The price is easily double what I would have paid for the same amount of food somewhere else. Not a fan. I would recommend stopping any place else. read more

We go here for the Taco Lites, however, the folks here are just so happy every time we are here. You just don't see this much nowadays.

it's really close to my house and we used to go there practically every night. it's fantastic especially the crispy beef tacos. good for the price. read more

Food is always cold, especially the tortilla on burritos. Cheese is never melted on certain plates.

Among the best fast food tacos you can get. It's on the pricey side but well worth it.

Amazing food, clean, speedy service, and great atmosphere. I strongly recommend visiting Taco Casa. read more

Taco Casa - Super salad was amazing - Tacos Near Me - Lubbock, Texas

The food was well proportioned, the Nachos were extremely soggy, they did not hold up well. They were out of tomatoes. Last time we were there they were out of lettuce, (quite a while back). The price they gave me at the drive through speaker was different than the price at window. I was told that if you pay with your debit card you pay more. Ridiculous. I did want to try other things on the menu but I doubt I will be back . read more

I read through the reviews and thought I would give this place a try even though there were many complaints. I tried to give the staff the benefit of the doubt on their respectfulness and customer service, but I have to say I agree that some of them are rude. When ordering I was told many times "what else?", which I tried to ignore because not many people respond politely anymore when taking an order. When I arrived to the window, the cashier looked annoyed, gave me my total, then stepped away from the window when I was handing her my cash. She stood there, staring at the food prep line and didn't acknowledge me again even though she just gave me my total. When she finally came back to the window and collected my money, she didn't say anything to me. I watched as she grabbed my change and then walked off to wait for the food. When I finally got my change and my order. My money was scrunched up with the receipt and she didn't say anything to me. I will say the taco was bigger than tacos I've received from other places and it was tasty just like the chilada. The customer service was lacking, but at least the food wasn't a waste. I will say it would've been easier to eat if I received napkins or utensils, but I guess I'll need to start storing extras in my car. read more

Taco Casa - The way my receipt and change was handed back to me. - Tacos Near Me - Lubbock, Texas

Well went to Taco Casa and the order was so easy my 6 year old grandson could of fixed it. One taco, one super burrito, and one bean burrito. That is it and we checked the bag to make sure we had three items. We did and we went home happy. . . Until we opened up the Super Burrito meat and beans. No tomatoes, no olives, lettuce and no sour Creams not to mention it wasn't rolled up correctly. What a mess. read more

The service is terrible. There is no supervision. On a supreme taco only a very small amount of sour cream was applied. This was a take out order. read more

Big portions in a clean environment. Sort of like going to a Del Taco but with larger portions. I'd heard of the place but never tried one. Now that I have it would not be my first personal choice, but depending on who I'm with this place is perfect for those not into real Mexican food or anything too spicy. Great for kids as they serve burgers as well. read more

Taco Casa - Christmas Eve 2020 - Tacos Near Me - Lubbock, Texas

This was absolutely the worst experience I've ever had at a taco casa. As a black man when I tell you that I felt like the old manger did not want me in there restaurant. I ordered 2 supper nachos to go and they asked if I wanted it dry and everything on the side. I said thank you since I have to drive a hour. I asked them to put the meat in a closed container with a lid and at that point things got ugly. The old manger dude got upset with his employee for doing it. And understand he already knew she was doing it but he came back to tell her don't do it again. So I asked for a refund because I refuse to spend my money on bad service. He said he would be glad to refund me. So he gave me my money and I asked to see the receipt to make sure everything was right he walked away and said NO! I will never ever go to this location again. I can't believe how rude the manager was for nothing read more

Sure, it's just Tex-Mex fast food, but ingredients are always very fresh, portions are generous, service is fast, and the place is kept clean. Oh, and very inexpensive. Extra bonus: It seems to be a much healthier choice than burgers or pizza. read more

I drive 6 miles across town to eat here and sign on door says "lobby is closed due to short staff", absolute waste of my time and I'm tired of restaurants doing this! I will never eat here again. there is no difference in taking an order at a drive-through window and a front counter, and having one person delegated to clean the lobby every once in a while during downtimes. Poor management. read more

Their card machine was down when I went, and they ended up giving me my order for free. I felt like that was very good customer service. I do hope their card machine starts working properly. The food was good overall. I love how much cheese they put on things! It was also kind of them to ask if I wanted the queso for my nachos on the chips or on the side, as I was in the to go line. I will definitely be returning. read more

Taco Casa - Bean burrito - Tacos Near Me - Lubbock, Texas

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Best fast food tacos in Lubbock by far. High quality ingredients. Tacos stuffed full of real meat, no fillers, real cheddar cheese, and lettuce. Better than the Villa in price and taste, and light years ahead of the mystery meat you get from the Bell. Try the "Chilada" as well. Think smothered Combonation Burrito, served in a platter. By far the best Fast Food Tacos in Lubbock. read more

Good, basic food. They nickel and dime on the drinks, no diet options. Beats Taco Bell and has no extended time in the restroom. They are not stingy with cheese, and food seems fresh. It is what it is. read more

I love Taco Casa...I wish we had one in Clovis, NM. Love the portion of cheese...the best!!!! Everything is always hot and fresh...every time I go they always seem short handed and the wait time is a little long for being fast food. Every time I go to Lubbock, I have to at least go one time and get a super taco with no sour cream. Please consider bringing one to Clovis, NM. read more

Don't ask for an extra hot sauce!! This brand new taco franchise has entered probably THE MOST competitive segment of the restaurant business in Lubbock. Don't hold your breath...I don't think they'll survive. I went through the drive thru. Ordered 1 taco, 1 one burrito, and one tostada. Simple order right? Then I asked for 3 extra hot sauce...not an unusual request at a taco shop, right? "That'll be 63 cents extra" the loud speaker hollered to me. "You've got to be kidding", I replied. " No wonder I'm the only one here", I said in frustration. It was the dinner hour and most of Lubbock seems to go out to dinner every night! They just don't go here. It wasn't the money, it was the stupidity of charging for a little condiment every other taco shop in town gives extras for free! Not the way to win hearts in Lubbock. To top it off, when I got home with my 3 item order plus .66 worth of hot sauce, I didn't get one of my items. Needless to say, I'll NEVER go back, but I don't think they'll be there long enough for it to matter unless they change their ways, PRONTO! read more

You never know when this restaurant is open for dine in or not. They will open the doors for awhile, but then they just decide they don't want to work that hard and they lock the doors to customers. read more

I love everyone who works at Taco Casa! Especially Ja'Darrian and Sergio! They always make me smile. Great customer service!!

My wife has been waiting for years for a Taco Casa to come to lubbock. We were so happy when this one opened and we were not disappointed!! The food and service is great - Thank you for opening this great restaurant! read more

Best soft taco in Lubbock!!!! Always fresh always hot and tastes awesome! They also have a great crew!!!!

Zero. Horrible food made wrong then hung up on when you complain. Never again nasty concession food run by people who are too immature to do their jobs. read more

I was pulling a trailer and needed lunch. I knocked on the door (because of the COVID19 issue) and told them I was pulling a trailer and couldn't fit through the drive-through. They came outside and took my order and brought my food out. I've always been a fan of TacoCasa because they do have good food, but the service this time was superb. My hat is off to you for being friendly and helpful. GREAT JOB! read more

Best "cold" food I ever had! Got all the way home to find out that I didn't have any silverware to eat my food with and I didn't have any napkins! Obviously, people just don't pay attention or care anymore, and that's a shame! Had the food been hot and I had a fork to eat it with, and some napkins to wipe my hands everything would've been perfect! It was fresh, it had plenty of cheese (and I like that)! Cost me $16 to feed me and my wife, which is not too bad, but like I say, the food was cold! There were two vehicles in front of me and I waited almost 10 minutes in line, that's too long for "fast food" and the girl who took my money had the personality of a Store manikin. i'll probably visit the establishment again so it wasn't really that bad, but it could've been a lot better... I work hard for my money! Anymore, any place you go to is a crapshoot, there's no Consistency, People don't pay attention, and there's a serious lack of common sense! read more

My husband and I love Taco Casa. It's our favorite fast Mexican food in Lubbock. However, today was a complete disappointment. After waiting in the drive thru for 15-20 minutes (only 2 cars in front of us), we finally got our food. We intended to eat it on the road. The bag did not contain a spoon for my side of sour cream, so I kind of just splattered it on my burrito by shaking it out of the container. The beans were so runny that The burrito completely fell apart. Eventually, I just yelled a couple of expletives and gave up. We ended up stopping at a gas station in Ropesville to get me a fork so I could at least eat what I bought. Hope you do better next time, Taco Casa. read more

Taco Casa - a taco in a paper container - Tacos Near Me - Lubbock, Texas

Love Taco Casa but have been to this location several times and received corn taco's when ordering the Taco light that should be a flour taco shell. Packaged correctly each time but incorrect item once home and ready to eat. Frustrating at best. Called to let Manager know the issue. We will see if it happens again. Love having Taco Casa in Lubbock just hope this gets corrected. read more

If you like fast food tacos and burritos stop here first. The other chains can't compare. Friendly staff and clean. Will definitely be returning. read more

Happy to have Taco Casa in Lubbock finally! Been several times since they've opened and it's always been great. read more

Taco Casa - Tacos Near Me - Lubbock, Texas

If you dont like cheese you might want to skip this place. Otherwise it is what it is. Mexican fast food.. I'll say it is definitely a step up from Taco Bell in terms of service and food. Taco Villa loyalists will probably not like it here. read more

Very rude employees, some employee don't care about masks and some are very rude about them . If you can't wear a mask then find another place to eat . read more

Really good Mexican. Extremely good prices and a really good staff! I have not had anything there that is not good. It is a lot like Taco Belle but in my opinion it is much better! read more

I am beyond upset right now. The tostada states that there is no meat on it. I've been a vegetarian for over two years, so I order it ever so often. Tonight, my fiancé and I went to pick up some food on the way home. So I trusted the ingredients on the menu, and ate my food. I noticed it seemed heavier than usual but of course I didn't notice there was beef until I was closer to finishing it. No one (unless they are vegan or vegetarian) will understand how upsetting this can be. What would happen if someone was allergic to something that they "mistakingly" included on an item that didn't include that? Seriously, how does someone who cooks there, not know what is included on one of the few items they offer!? I called the store and the guy who answered the phone seemed to take it personal as if I blamed them and hung up on me before I could finish talking. read more

I had given up on this place but a friend suggested I try their tacos. OK, 3rd times the charm! The Super Taco is stuffed full of fresh quality ingredients and they're about as wide as your head! I'm still not crazy about the burritos but Taco Casa makes awesome fast food tacos and, based on my weekly visits, I'm addicted to them. read more