I ordered a chili cheese ff with extra chili extra cheese and a chili cheese burger with mustard…read moreand pickles and onions, was cold not fresh and Victoria and April rude just so rude, and didn't wear gloves, and touching their phones and then making the food and Blanca Gomez the owner didn't tell them anything. This my last I come to this location. Y'all please go to another location not this one. Y'all need to hire better people.

I was driving down the road and I had a craving for a fat juicy chili cheese dog! I pulled into the…read more50th and I- 27 location in Lubbock and your employee proceeded to take my order. He was very friendly, and he also suggested some items that I might want to try. I did not take him upon his offer but appreciated the additional items he offered.. as I drove up to the window. I was greeted by a friendly face. He complemented me on my nails, and was very sweet! I received my food order in a timely manner, and I was quickly on my way to enjoy my juicy dog. My experience today was very good and I will definitely be back especially with the six dollar chili cheese dog special!! Way to provide excellent customer service Austin!!

I got the carne asada plate it was great! But the thing I'm…read morereturning for was my daughters quesadilla with al pastor, holy moly was it really really good and messy it tased soooo freaking delicious

First time ordering here and I will be back! Got a bacon, egg and cheese burrito with extra cheese…read more It's huge and can be three meals, easy. Very fresh and bacon is perfect - not too fatty, so the burrito isn't greasy. Their red hot sauce is setting my mouth on fire, but I'm okay with that! Looking forward to trying this place for lunch or dinner.

Service was amazing The lady at the drive through was super sweet especially for me coming right…read morebefore closing!!

I went here a couple of days before today, at 10:30am and I sat in my car and waited to be greeted…read moreby someone through the drive through for 10 minutes and got no reply. Today I went back and gave them the benefit of the doubt and they failed in even getting my order right. I will not be coming back ever

First off, the customer service was the best I've had in years! I felt so welcomed…read more Secondly, I ordered another #17 (3 piece fish and 3 shrimp) with double fries, a side of Cole slaw, and a side of beans and rice. The meal includes a roll and a drink (which the Coke Zero (coming from a drink fountain machine) which was very strong! Which I loved!). Let me break this down to you: I ate the grilled version of the fish and shrimp. It was not greasy, nor salty, and had a side of perfectly grilled bell peppers and onions that complemented the seafood so well. The fries were incredibly flavorful, and it was enough to share with 4 people. The Cole slaw was the best that I've had from any restaurant. It was a wet version that was semi-sweet and had a great crunch to it. The beans and rice tasted very homemade. It is the definition of southern comfort food. The only thing I would suggest is that I wish that the beans and the rice were cooked a littler softer. But the flavor and the presentation of this side is awesome! The tartar sauce is an orange color and reminds me of a Cajun version of tartar sauce. It went very well with the fish and the fries. Overall, my first experience was unforgettable. It was enough food to share with roughly 3 to 4 people. The price was very reasonable and again, the service was top tier. I will definitely be returning and recommending this place to all my loved ones. I give a 5 out of 5 just for the customer service, alone.

Great portions and amazing service a bunch of really great guys and the food was hot and fresh!!!read more

I ordered ice cream. It was good and inviting. It had a modern day vibe. Service was good and well…read moreorganized.

They need to post their ice cream flavors at the drive-thru. Saying "they're on the website" isn't…read morehelpful when half of the flavors listed there aren't actually available at the store. Next time, we'll go to Holly Hop's, or, in a pinch, Dairy Queen.

Went there yesterday, got cheeseburger and drink. Only had to wait less than 10 minutes. Burger…read morewas perfect and one of the best burgers I have had around here in a long time. And yes, way way better than Whataburger. Reminded me of the old Pete's or Tommy's.

Craving a burger, but wanted something quick! Didn't want a typical chain, so gave this a shot…read more Drive thru then park and wait to hear your number called through a speaker. Got the bacon burger and a side of onion rings. Burgers come out hot and fresh, but are very greasy! Good size. My mom is in her 60's and said these remind her of the burgers she'd eat as a kid. I do feel like the quality is better than whataburger or your typical chain drive through! Worth trying!

The food was really good and the staff were friendly. I loved the decor. Great place to go to!read more

Food was really good and service was great. Definitely will be returning on family weekend.read more

Wait in the drive through for 10 minutes behind a couple of cars prior to placing your order. Then…read moreyou pay and get a numbered ticket. They then tell you to drive around and park and listen for your number to be called only to get back behind a larger line of cars.

I bought 2 Bubba burgers for my fiance and I. The burgers…read moreare good, cooked tge way I like, not overdone. But they need a better foil type wrapper because the burger is so juicy (the wrapper tears as you eat it). Tge napkins are super thin....and very cheap. It might be nice to purchase quality strong napkins for your customers. The fries are okay, as far as fries go. Just like everywhere else...the bag is okay that they are put in. The food could be presented better. Service was okay. Not that special. I think I would still take Red Robin or Applebee's over this place.

Went to the drive-thru with my wife and mom. Tried something new for me, the whatachicken sandwich…read more It tasted great. As usual, Whataburger took more time than anyone to get the order out. The staff was friendly and the food tasted great.

I gave them three chances the last few days and they can't get an order right to save their lives…read more To many chiefs not enough Indians in that place. They verified my food twice and still got it wrong. I love Whataburger just not this location and their lazy employees

Just tried it again....the woman taking my order outside was rude and we told them we haven't had…read moreit in a while and she goes "yeah it's overrated" wow. But tbh she wasn't wrong. It's super mid. And I think I'll just stick to..other chicken establishments

I decided to take my family for a late meal after a 7 hr road trip and was disappointed that I…read morespent $50 for such horrible food. We decided to wait to get to canes because we all truly love canes and being back in town it was something we all looked forward for but after the experience from the pushy intercom lady taking our order to the undercooked fries and dry overcooked chicken... not sure we will ever eat at the canes located on 57th in Lubbock, TX ever again. I am definitely going to add my comments about this experience to yelp and google. I called to complain and someone kept answering the phone and would hang up when I asked to speak with a manager, extremely unprofessional and if you know that you have bad service and are not doing a good job of course you do not want to hear a complaint about it but someone is spending money for a family to enjoy a meal and that is what matters. Like I stated I don't think I will ever eat at this location ever again.