I had a major issue with my order all due to my own fault. I forgot to mention my wife's allergies.... Nervously, I went back to the counter and explained the issue. The manager not only handled my order with ease, he treated me with kindness and was a real class act. 10/10 recommend this store. The entire staff was great but Chuy went above and beyond. And of course, the food was good as expected. read more

Very clean restroom for a Saturday after; no seat covers in the handicap stall but everything else, good. The fries were X-TRA hot & Fresh as requested. read more

Good burger overall, good service and plenty of seating. Haven't really tried 5 guys but overall a good burger. But it's very pricy for the quality. I hate to compare but I have to. In n out is still the winner for me for taste and pricing. But this taste like a good back yard burger. But price is high, but I guess inflation is hitting everyone read more

Five Guys - Got 5 items and cost $70 bucks. We didn't even order drinks. Woah - Burgers Near Me - Los Angeles, California

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First time here! I loved my food very much because it was so delicious and fresh, awesome service, amazing ambiance, and nice upbeat music, too. read more

Five Guys - Five Guys. - Burgers Near Me - Los Angeles, California

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The burger was great but the fries were salty and a little greasy. Very average fries but the burger carries it read more

Five Guys - Fries had to be drained of the grease - Burgers Near Me - Los Angeles, California

The service is awesome Vanessa is a great role model for the restaurant and employee Elizabeth R she has great customer service skills food taste was great. The ambiance is a great spot people are always around. Store 1394 read more

What can you say about Five Guys and their food? It is just amazing whether it is the burger or getting the Cajun Fries. I love the many toppings they offer for your burger. Parking can be tough trying to get in here by USC but it is worth it. Saturday night is always a busy night but was able to place my order and receive my food in a timely fashion. read more

So this was myself & my Oldest son Going to the place we normally go to a different one . But No Complaining at all the parking was good street parking ( No Problem ) Walk ~ In Right away, any questions the cashier answered no problem ( just bubbly take your time time ). Clean , Kid ~ Friendly, Fountain Drinks, Restroom Clean , The Free Peanuts Wrap In Bag , Outdoor Dining, Dog ~ Friendly read more

Five Guys - Double Cheeseburger wit the extra's. ( free of charge ) - Burgers Near Me - Los Angeles, California

Customer service is horrible there, they're young guys that have a little chip on there shoulders. Ricardo, there supervisor, walked in on me twice ce while I was using the restroom, what type of supervisor would do that. It had to do, cz I was a bald, tattooed Mexican, even though I was a paying customer. I would not recommend that place at all! Customer service sucked. If I wanted attitude, I would've kept myself at home....! read more

Ordered 2 buy 1 get 1 on ubereats free and 3 only came when it was supposed to be 4 total they misssed one

We were hungry after going to Delusion and my partner wanted a burger so we stopped here. Thankfully it was empty so we were able to order and get our food right away. It's a fast food place so there isn't much ambiance to speak of. I appreciate that they have a soda printer to get a customized soft drink to your taste. My burger was a bit dry and not super flavorful. Their fries are good though. I appreciate that they have several sizes. read more

So, haven't had Five guys in awhile, so it's about that time to have it again. Located across the street from USC, museums and a block away from the the Coliseum. I can't say much about the interior as everything is pushed and stacked to the side for the pandemic, place did looked clean. Service was good, nice, helpful and attentive, the food was great, my only beef (no pun intended) was that it was a little pricey. Ordered a cheeseburger, fries & a drink and it came out to be just under $18 dollars. Can't remember if the other five guys were around the same price or is it just the area that we are in. Good food, good service, just can't afford to eat here to often, three and a half stars from me. read more

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Me and my daughter went for a LA ride and stumbled on this spot.. its on the corner in a little side street. Off the radar of everything. I liked it because it was so calm and relaxing inside. Everything was neat and clean with only about 5 people inside. We each had one of the best burgers.. The double bacon cheeseburger. The meat was cooked perfectly, with gooey cheese everywhere. The fries of course were delicious. Just about as good as it gets!! The cooks were super nice also, gave me a free large drink on the house! read more

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Food: great. One employee is patient and considerate. Service: solid. Ambiance: good. Quite easy to focus on school work. read more

This location is the best. Great service, clean environment and of course the burgers are top notch. Vanessa was the manger on duty today and knocked it out of the park LA Doders style. read more

Ordering through the app was a breeze. However, it said my food was going to be done by a certain time but they took about 30 minutes longer than what I was told even though the store was empty. We were there inside waiting and no one asked if we needed help or if we were waiting for an order. The food was bearable, the meat was lacking flavor and the fries were way too salty. The burgers weren't hot when we got them, they were almost cold. The bacon was a little tough and chewy. I didn't ask for onion but still had onions in my burger. I also didn't get the A1 steak sauce, didn't get any either. The best part of my burger was the mushrooms and lettuce. The patties were dry and like I said earlier, pretty bland. Not a great experience at all. read more

I am a cheeseburger kind of guy I love having a good hamburger big juicy cheeseburger in for a good price for a used to go to In-N-Out burgers all the time until my friend took me to five guys and they make your hamburger the way you want it they don't charge for the extra toppings. They're a little expensive but you're getting a really good hamburger a thick patty, in my eyes through 10 steps above In-N-Out Burger, give them a try read more

Five Guys - In my eyes, this burger is most definitely better than In-N-Out Burger. Give it a try. You will be very surprised.!! - Burgers Near Me - Los Angeles, California

You'd have my respect if you'd just LOWER YOUR PRICES. There's no WAY a hotdog with fries and a coke should be nearly $30! That's insane. The vibes do not redeem you. Your workers are usually just like normal people so... Do better. I'm broke. PLEASE. read more

First time trying it and didn't mind paying almost 50 dollars on 2 burgers 2 drinks and 2 fries if the food was good. However burgers were not that good, fries were stale. How is it that they are charging so much when jack and a box is cheaper and better. Sorry never again would I eat there food. read more

I can't believe this location is this is horrible i order burgers 3:52 and not ready after 30 min and asked what happened my order no one answer That's so funny and asket manger name say crist This is very rude read more

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The first time in years I've had Five Guys so I decided to stop by this location near campus. The burger itself was good and I like how you can add as many toppings as you want! Compared to other burgers though, it was mediocre and simply average. Especially with the pricing, it doesn't compare to other locations as it's more expensive. I'd come back if I'm craving a burger and am nearby, but I wouldn't seek this as the first place to go when wanting a burger. read more

Five Guys - a hand holding a large sandwich - Burgers Near Me - Los Angeles, California

I was here at 11:07am today and received terrible customer service from Bryan. He asked me did I want fries , and when I said no, I just wanted peanuts with my burger and could he give me the small bag they put the peanuts in, he replied no. He said I have to use the little brown cardboard containers. So he assumed I was eating in. So I had to ask another employee for the bag. I got it with no terrible service from Bryan. He needs to be retrained on customer service. If not he need's to quit. read more

Five Guys - Jack - Burgers Near Me - Los Angeles, California

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Is it expensive? Yes! Is it worth it? Most definitely yes! Got the bacon cheeseburger with regular size fries and a strawberry shake and it was right under $30 just for myself. The burger was a good size and except for all the onions when I asked for light onions it was perfect! The fries were fresh and hot although they did get a little soggy in the bag, I had a few fresh ones and they were crispy and delish! The shake had real strawberries, I hate when it's just syrup and ice cream but the real strawberries make a difference and totally worth the price. Lastly the customer service was on point! It was empty so not sure if that made a difference but the staff working tonight were in top of it. From the cashier to the cook, it was great. I did give it a 4 because of the onion quantity it had. read more

I tried Five Guys for the first time today. My experience there couldn't have been better. I walked up to the counter and I was asked the right first question: "Have you eaten at Five Guys before?" No I had not. The girl was pleasant and described the menu & how to order. I got the bacon cheeseburger (which comes standard as a double) with mustard, ketchup & raw onions + regular fries and a large drink. I like to keep things simple my first time. I was told about the free peanuts (which are available to munch on before your order is up). I filled my fountain drink, got some peanuts, located a seat with a view and as I was about to eat a peanut... my order # was called. Quick. The burger and fries couldn't have been better. I couldn't even finish all of my fries, I was stuffed (they are in my fridge now, I'll probably finish them after I go for a walk). read more

Five Guys - Bacon, cheeseburger (with mustard, ketchup & raw onions), regular fries and a large drink. - Burgers Near Me - Los Angeles, California

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If the burger wasn't good I'd give one star. I don't like to leave negative reviews, but there was so much seasoning on these fries that it actually hurt all 3 of us who tried to eat it. It was disgusting, which is a word I never like to use to describe food. read more

Five Guys - Regular Cajun Fries - Burgers Near Me - Los Angeles, California

Being a vegetarian, I kinda get those cravings for a burger and some fries, luckily Five Guys offers a grilled cheese sandwich so I have something to eat with my Cajun fries!! This particular Five Guys is great! The staff is always friendly and they keep it pretty clean! read more

Five Guys - Grilled cheese, Cajun fries and a MM sparkling cherry limeade! - Burgers Near Me - Los Angeles, California

The food is good, they have great customer service, they're quick, and it is clean inside. They even have free complimentary peanuts. When I go, I usually get a little cheeseburger with little fries. I really like Five Guys, their food is good but because of the price $6 for a burger, $4 for fries, and $3 for a drink, I don't go very often. It's pricey for such a small portion of items. The regular sized items cost even more. read more

No peanuts!!! What!!!! Not cool... The place was dirty and they did not make our burgers correctly!! Please don't go to this location it seems like these kids don't care about cleanliness and customer service. Go to another five guys that's what I'm going to do. read more

The best way to describe their burgers? Fresh, homecooked. It tasted like a homemade burger, something you would've made on the grill in a backyard barbecue. Not bad, but nothing wonderful. The service was great. Everyone from the lady taking our order, to the people serving the food, to the cleaning crew was super friendly and asked us how everything was. I ordered the little cheeseburger. Apparently, the regular burger is humongous. It's a double patty burger so a "little" burger is probably the norm for most. I had it with grilled onions, lettuce and ketchup, along with Cajun fries and a regular soda. The total came out to $10.30. The burger was kind of like In-N-Out, but the bun wasn't as spongy and it was overall just a soggy burger. The hand cut fries are sized somewhere between shoestring and steak fries. Opt for the Cajun fries if you like more flavor. I don't normally review chains, but this is the first Five Guys in the downtown area. The novelty brought me here, but I'll probably stick with In-N-Out. Maybe their bacon hot dogs are better? read more

Five Guys - Little cheeseburger, Cajun fries and a regular soda - $10.30 - Burgers Near Me - Los Angeles, California

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FIve Guys is Five Guys...at this point there's been enough market saturation into California that you know what you're getting. I've said it before and I'll say it again: it's a nice change-up to In-N-Out, nothing more. I suppose the only saving grace about this location is that it's close to downtown, which you can't say for In-N-Out. read more

Five Guys - Burgers Near Me - Los Angeles, California

The food is small and pricey. Nothing special about this place. I can make this burger at home or go to a restuarant and receive a bigger burger for a cheaper price and just ask for the sides. They do not even carry ranch!! The peanuts are free which is okay but they pretty much take the money for those peanuts from the overprice food!!! The food is not worth the money. The price for 2 burgers, 1 large fries, 1 small fries and a drink came out to be $25 dollars!!! In N Out is way cheaper and way better! This is my first and last time I come to a five guys restaurant. The only thing that kept me from walking out bothered was that I can say at least I tried it and now I know it's not good. The customer service is okay but like I said I'm paying for every single thing. I could have gone to Olive Garden for a cheaper price and endless food. read more

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I ordered two burgers and 1 order of regular cajun fries When I got home I realized they forgot to give me my fries They just threw a few soggy fries in the bag under my burgers read more

Vivian Was rude I asked for a paper towel to wipe a dirty table off and she was like use a napkin. First of all I am going the extra mile wiping the table off. I will let you know if the food is any good read more

The one chain that gives In N Out a run for its money. I came here with veteran buddies of mine from USC. We walked over here from the main campus, which is a short 5-minute walk. Fortunately, there was no line when we walked in here. We ordered our burgers, and waited about 5 minutes to get our food. The burger was delicious, and so were the cajun-style fries. I'm not a fan of fries, but I can say these fries were good. The customer service was pretty good here. The staff ran this place well. I would come here again the next time I come visit my buddies at USC. read more

Needs better managment and employee training, didnt seem like anyone had a clue to what they were doing.

I got food poisoning from here last week. I put mushrooms on my burger and they didn't seem cooked enough, somewhat slimy. I thought I was just being picky so ate anyway and now I regret it. Stay away! Should have known since it's by USC and nobody was there on a Friday night. read more

This was my first time at five guys in about 10 years. Last time was my first time ever and it was a horrible experience. This time I was just really craving fries. Upon walking in I was heated by what I would call a ray of sunshine bc I kid you not, that's what she is. Her name was Chanel w and she was very happy and very helpful. I was having a tough morning and she just made my day. She helped me figure out the menu and made a few suggestions. Overall I left extremely satisfied and told her I had to leave Review bc she was just the best. This is the kind of customer service you expect in a 5 star hotel or something. I will definitely be coming back and as a plus her suggestions we're great! The food was delicious. Thank you five guys, you guys have a gem. read more

Great burgers fries are huge service is great love the fact that you can customize your burger to exactly how you want it, wish it was a bit cheaper but you pay for the quality read more

Jimmy Johns is closed next door. Had to eat somewhere burgers are good but the fries are too much. Asked for extra crispy fries and they still came out soggy. Wasn't thrilled and even more bummed I couldn't get my Jimmy Johns sandwich. read more

Five Guys - Little Cheeseburger "all the way" with Cajun Fries - Burgers Near Me - Los Angeles, California

Very racist. Walked in to pick up an order everyone watched me walk in I walked to pick up sign, a Latino male walked in after everyone greeted him and helped him first. When I approached to ask about my order I was given attitude. Young lady watched me as if I was stealing something that was already paid for. If given 0 stars for customer service were available. read more