This location was kind of a hot mess, but it saved the day because the only other options were extremely overpriced vendors across the street outside of the African American Musum, so I was grateful. The place was just about to close when I walked in. I got lucky. Ordered my usual, a few chicken strips with BBQ sauce, Polynesian sauce, and ranch. They were yummy and fresh despite the timing. The workers were friendly and nobody seemed upset that I had come in close to closing. Maybe they're used to it. I will say that it didn't feel that clean. It's a funny location. You can kinda see a lot of the inventory behind the counter, and it's just a lot going on. Definitely not one of the nice chick fil a's, but maybe because it's a campus location. No need to impress 20 yr olds I guess. Lol. read more

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I eat here often bc I work across the street and have never had any issue from this location. Very polite staff, consistent food, and clean. Special shout to Emerson who often takes my order! The other ladies in the morning shift I forget their name but also v pleasant interactions and service since I can't order the egg cheese biscuit through the app for some reason so I order inside frequently. Thank you! read more

Arrived at this location due to an online order pickup I accepted as a delivery driver. Be advised that you're safe ordering online for delivery from this location. They protect and seal your food along with your drink. There is parking on 37th Street off of Figueroa. Parking is free if you going into order, grab and go. You have to use a credit card to get in and also to exit but won't be charged anything if your visit wasn't long. read more

There's is nothing more unsettling Than finding a hair in your Soup . I tried to contact the restaurant and no one answered. Tried the app and no luck Getting a refund. read more

Chick-fil-a always provides the best fast food customer service around. They are super helpful, polite and fast! I stopped by this location to order some breakfast and it did not disappoint. I ordered the spicy chicken biscuit meal with a large hash brown for $10. Pro tip: always download the app and collect points during your visit as then always adds perks and discounts because we all know how costly CFA can get. The restaurant was not so busy and pretty empty as this location is near campus and students are on winter break right now. This establishment is always clean and well stocked. The fast service had me in and out in a hurry which I was thankful for, I'll return whenever I'm in the area. read more

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I never have issues with Chick-fil-A especially at this location close to campus, but I was shocked to see at such a dry time for the academic year that your employees are chatting, giggling, and taking their time to hand out orders while the bags are ready to distribute to customers. The food is never bad and even during busy times of the year it is normally really well ran, but today, I am very disappointed in how things were handled. As a USC Staff Member who has been coming to this location for 3 years, and a former Chick-fil-A employee myself, this was outrageous to me and staff members should be taught how to prioritize guest over chatting with eachother. read more

Chick-fil-A - Fast Food Near Me - Los Angeles, California

It is rare these days to experience customer service that feels this sincere. You can tell the team takes pride in what they do, and it makes a real difference. Congratulations to the management for building such a great team, and thank you to the staff for making my visit such a pleasant one. I truly appreciate it and will gladly be back. read more

Chick-fil-A - Fast Food Near Me - Los Angeles, California

Bro i got a chicken sandwich deluxe and that shit is so DOOODOOO, and the fries are stale lame ahh fake ahh chick

Messed up my order but otherwise fire for late night. Chick Fila Brownies and cookies hit a lot harder than they should. The salad was fire-- fried chicken is way better for crunch than a crouton. The chicken sandwich was not it tho, it was a sad thing. Brownies, cookies and salad. The strawberry shake was way too sweet but hit okay. read more

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This location is ALWAYS BUSY! It's located near USC, a bunch of museums, and next to two sporting venues so it's expected. I suggest to order ahead to save you some time although that takes longer sometimes. For the most part everyone is nice and gets the orders correct but take it to go, seating is limited. Also parking is annoying here. Street parking is limited and the rest you have to pay for it. Food is good and always up to chic fil a standards. Ambience can be over crowded so keep that in mind read more

If you're near the USC area, this is the closest Chick-fil-A and it's also across the street from the BMO Stadium and the Coliseum so it's pretty convenient. Food is pretty good in this particular location. Service is pretty fast. The parking lot is small, But there's also street parking. Ambience is chill. read more

Chick-fil-A - Biscuit, egg, and chicken breakfast sandwich - Fast Food Near Me - Los Angeles, California

Placed a simple order, the Mocha iced coffee. The staff seemed pretty pressed no one offered the usual cheerful Chik-Fil-A service. This location is almost next to USC so I could understand they were pretty busy with both mobile orders and physical customers, but after looking around I could tell waiting customers were pretty bothered. Aside from service not being the usual, once I received my over flowing and spilled coffee I knew I had to leave a review. I'd say save yourself the parking fee and skip this location. read more

Chick-fil-A - Iced Coffee - Fast Food Near Me - Los Angeles, California

You can always count on Chick-fil-A. Reasonable prices for what you get, better than jack n the box or any fast food type of place. Service is always good, and they make the food relatively quick as well. read more

They cooking oil is always dirty. My sandwich and fries is always greasy. I live down the street and I go there every blue moon because they don't change their grease often. read more

Location is always busy because it's right next to USC and LAFC stadium. The staff do a wonderful job moving the line as fast as they can and getting the food out quick. The customer service is great even with how busy and frantic it can be at this location. Big shout out to all the workers at this location. I have not had a bad experience at this location and I come often during work. read more

Busy, too busy and they don't clean tables often. Parking is horrible so unless you live in the area, are a college student, or staying in a nearby hotel you are likely not going to find parking. read more

My go-to order is the classic combination of chicken tenders, fries, and macaroni. Out of all the places I've tried macaroni, this establishment's version stands as my absolute favorite, boasting a unique and distinct flavor that keeps me coming back for more.One of the aspects that consistently impresses me is the speed of service. Despite being a restaurant, the efficiency at Chick-fil-A is remarkable, ensuring that I'm never left waiting for too long. I've been fortunate enough to encounter servers who consistently show a positive and friendly attitude. The popularity of Chick-fil-A does lead to packed crowds, making it somewhat challenging to find a spot to eat. It's true that the prices at Chick-fil-A lean a bit towards the higher end of the spectrum, but I firmly believe that you get what you pay for. read more

Chick-fil-A - Chicken tenders Mac & Cheese Chick-fil-A Waffle Potato Fries- - Fast Food Near Me - Los Angeles, California

There's no parking or pick up spaces in front. If you circle the block several times you'll eventually know how to get into underground parking. Once you're at the entrance, there is nothing to tell you how to work the machine in order to get into the building. After quite some security walk to the gate and I said how do I get my Chick-fil-A and he replied "I don't know". Then I said how do I get into the gate and he said slide your credit card in and you get 45 minutes for free. I did that and threw a search party for the "pick up here" sign. There was not one. All the while I've been calling the store several times and no one has answered. After about five calls, the manager answered and I asked him how on earth I was supposed to get my food because there was no entrance to, the store from the parking structure. He said I would have to park in the parking structure and walk around the corner to pick up my food. I said no thank you and I would like a refund. I also expressed how annoyed I was with the process... After I express everything, I just mentioned twice and asked for a refund he simply said OK. He could have said hey you don't have to pay for it for the inconvenience and we will inconvenience. But he didn't. I hung up the phone and left. Why waste the time explaining the inconvenience. Apparently the students in this college area already know the drill. But new customers don't and neither is the staff available to answer questions nor are the instructions clear on the app as it pertains to this particular location. I am very discussed and still hungry. read more

Great customer service as well as a quick meal served with a clean establishment Yara was very kind read more

Food every time fresh and amazing, it's my daughter's fav place, she like kid's meal!

Food is always delicious and the spice is just right on the entrees.Store looks great especially after they renewed the store.Workers are really nice.Service is incredible.Online orders get turned in really fast and they never forget anything on the order.love chick fil a.I would always come back. read more

They literally always forget at least ONE THING on mobile orders and act passive when you tell them. They forgot an entire portion of my order and this has been happening FOREVER!!! Correct me if I'm wrong, is it not customary to read off of a checklist of what's in the order? How is it that they forgot THREE of my food items? Again, not the first time they forget stuff from mobile orders, it is literally only this location that forgets everything. Especially when you order for delivery--all they do is refund the order... are you going to pay for the delivery costs as well when I order again? Do it right the first time maybe. read more

Now I love Chick-fil-a and the customer service and was excited to try their new Pepper Pimento sandwich.. And it was TERRIBLE. The bread was soggy, runny, and falling apart as soon as I tried to pick it up. The sandwich was so wet it was causing the box to feel damp as well. I was and am Highly disappointed with the false advertisement of this sandwich that looked NOTHING like the pictures. How did the contents of the sandwich slide into the sandwich container when I didn't even shake or move the bag? I tried to stomach it after paying close to 18$ but damn... even made my stomach bubbly afterwards. It was bad, and I would not recommend to anyone read more

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Down the street from USC. Across from Exposition Science Center. During COVID, dining room is closed with order and pick -ups at the front door. App ordering is quick and best. Parking sucks on the street or around the corner. I usually park on Flower Street if I walk up to order. But, if I place my App order I pull up in front for quick pick up. Their entire menu is good to choose from. DeLuxe Spicy Chicken sandwich with Waffle fries is my go to order chased with a Coke. read more

Chick-fil-A - Take out only during COVID. 10/20 - Fast Food Near Me - Los Angeles, California

Got a late night order last night Ready to eat my large fries To only be disappointed when I saw these 7fries There was a a lot of people but the team needs to slow down and make sure they are preparing orders correctly read more

Chick-fil-A - Large fries Untouched - Fast Food Near Me - Los Angeles, California

I've only been once so I can't just give you a 3 star rating but I kinda of want too. This location seems to lack leadership, everyone seems confused and it doesn't run like other Chick-filas. which is efficient. I will try again soon read more

Shift leader OMAR was an amazing help when I placed my order at the wrong location. I went from feeling stressed to calm and not only did he manage this quickly, but he was able to do it while keeping up with a huge rush. Shout out to you, and sorry !!! read more

I have heard of Chick-fil-A and its cult following, but I cannot count myself as a cult member having eaten here. While the food is cheap, the quality and flavors were just lacking. It makes sense that you get what you pay for, but I would pay a little more for a better dining experience. Having dined here, I have to say that I have no inclination to return. MY ORDER X1 Spicy Chicken Sandwich Combo with Lemonade and Granola Parfait x1 Cobb Salad with Avocado Ranch Sauce SPICY CHICKEN SANDWHICH: ($9.89) including medium lemonade and parfait) The spicy chicken sandwich did not meet my expectations given all the hype surrounding it. Expect a nicely sized spicy fried chicken patty, a couple threads of lettuce and thinly sliced pickles layered between fluffy bread buns. The chicken was not particularly crispy nor did the various sandwich elements help balance each other out or add to the flavor profile of the sandwich overall. LMEONADE: A medium lemonade is served in a pretty large cup that you could easily share. Other than that, it is a typical fountain drink lemonade. GRANOLA PARFAIT: You get a tiny handful of berries (blackberry, raspberry and strawberry) and the yogurt is smooth and creamy. This was a tasty and healthier alternative to berries and cream. COBB SALAD WITH AVOCADO DRESSING: ($9.89) This was a strangely filling salad comparable to a grocery store pre-made cobb salad. While you only get the not-very-nutritious iceberg lettuce (which is not the freshest or most crisp either), it's pretty large and all the fixings (bacon bits, fried chicken nuggets and fried chicken batter croutons) will fill you right up. In terms of taste, it was not bad. But funnily enough, I didn't feel very healthy despite having ordered the heathier option on the menu! ENVIRONMENT: The interior is typical of an old styled fast food chain, but not very clean. I tried to make sure I didn't touch anything I didn't have to while I dined in. CONS: - not very clean with food scraps on tables and on the floor. Understandably, they were very busy that night because of a nearby event at the CAAN read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - Los Angeles, California

I'm tired of this chick fil a not calling out my mobile orders and as a result my food is cold and they always forget an item, whether it's food or sauce. This woman* with glasses calls out everybody else except mine. Every time without fail. I dread seeing her as a server bc I know she's gonna skip my food read more

I typically don't write reviews about Chick-fil-A because they are pretty spot on or they miss one item in your order. Buuuuutttt, let me tell about how disorganize this Chick-fil-A location. I mean this location doesn't have a drive to be this behind on orders and have people waiting for about 35 minutes for two sandwiches. read more

Not much to says. It's chick fil a lol, pretty aight. Customer service aight, food aiiiiggghhhtn

Fast service, clean tables along with the food being the best part. Expensive but it's worth it!!:3

If I could put no stars, I would. Is expecting to receive what you asked for too much to ask? I specifically asked for the chicken filet in my salad to be cut and when I open my salad, the chicken was whole. Aside from that, the cashier asked me "any sauce" I say CHICK-FIL-A SAUCE AND KETCHUP and when I'm home, there is NONE IN MY BAG. Why ask me what sauce I want if you're not going to put it in there anyway? Also if there is any reason they are not allowed to cut chicken for you I expect to be told at the cash register when I'm specifically asking for it that way. Don't say yes! and completely disregard my requests. read more

This is probably my least favorite chick-fil-A ever. I wasn't sure what I was expecting since it's basically on a college campus but it wasn't fun. First off, this place gets super super busy. With that, it means tables are not clean and ample people in the store at once. There really isn't any parking. It's mostly street parking and there's a residential garage you can park in but that gets packed as well. Service ain't that great chick fil a service you get elsewhere. I don't blame them though because they really are super super busy so it's expected. Anyway, food still tastes the same. Just expect a greater inconvenience and longer wait times than your normal chick-fil-a. read more

Convenient location as they are located across the street from a tourist attraction. The staff are a little confusing. All I ordered was a kid's meal w a beverage and it took 2 to 3 minutes to get that order across to order taker. She was unaware of how to scan the points to app. ... everyone uses the app. The front area is quite small leaving the employees to bump in each other as they walk by swiftly achieving the bare minimum. Terribly long wait times considering this is a FAST FOOD establishment. I waited 10 minutes for a 4 nugget kids meal. Although my food was good, I probably won't visit again. read more

Great chicken sandwiches and waffle fries. We did an order pick up but everything looked good delicious food. First time trying the chicken sandwich too and it was great! read more

Let me tell you about the parking redesign to get to this CFA after their renovation. FAIL! In addition to no direct access from the garage parking, you have to use a credit card to get in and out. This is so annoying and a hack risk. You also have to get out of your car when exiting cause you will not make the angle to get next to the card reader. That is going to cause a cluster f*** during peak times. Bravo Idiots!!! read more

Service was really slow, only had one register open. Took 10 minutes to get a spicy delux meal. overall food was phenomenal.

I love chick-fil-a, however, I would like to see a diverse atmosphere. I dislike that Hispanics are in position to hire other Hispanic and not give other ethnic minorities a chance. For upper management know who you put in position to run your business read more

The service was very dry. The interior design the of the space wasn't anything fancy to be closed for that long to start with it actually made the space lol smaller but longer which was very odd. It was so packed inside you didn't know where you ordered left or right. The seating was crammed tightly and lined upon the wall. And the food was cold and not very well cooked the chicken breading was still soggy and my tenders looked like something for a toddler for 15$ is insane. My son ordered a 8 pc nugget and they weren't fresh. The rush contributed to this but being I've eaten here over 10+ years I won't be going back. Overall the design I give an 6 due to seating the food I give a 4 service 2. read more