You can not beat Five Guys they have the best burgers. Order my food over the phone and when I get it was ready to go. The staff was friendly and the place was nice and clean. read more

Have been so disappointed lately with the food and how it's literally been thrown together by the staff like they don't care about the product that they're serving the customer. I think that this store needs new management and new staff considering the past few times I have ordered from here everything just shows the lack of caring of presentation of food and how the food tastes. So get new management and staff in here now and actually management and staff that cares otherwise I will be banning Five Guy's for life! read more

Five Guys Burgers and Fries are a fabulous concept. Who doesn't like fresh burgers and Boardwalk style fries? Well, I do, anyway. I've visited several locations in the area, and the food has been fabulous at all of them, which tells me that this franchise cares about quality control. It's not haute cuisine, it's burgers and dogs, but what they do, they do fabulously. This particular location is a fave. The service is always prompt and friendly, and my order has always been correct. In addition, they have the absolute coolest self-serve soda machine ever. My daughter and I have a wonderful time choosing from the numerous options, and try a new flavor every time. Helpful hint: Order the regular burger unless you're REALLY hungry, and share an order of fries, because it's HUGE. Generous is an understatement where these portions are concerned. You will pay more for these than average fast food, but it's still a good value. I don't feel rushed, even when they're packed, and important for me, the bathrooms are well maintained and clean. It's a great atmosphere in a picturesque location with lots of other businesses like Gamestop, and close to Target and Giant, which makes it a perfect place to take a shopping break. read more

Best burgers and fries ever! I love this place! Its just simple, plentiful burgers and fries. I don't know how they do it, but somehow the burgers just taste better. And ordering fries turned into a pleasant surprise when they filled the packet to overflowing and had to put it in a bag. The place has a special charm with it's retro decor, loud 80s music and piles of peanuts at the door. The price is good, the restaurant is clean and the staff are friendly. Parking was ample. read more

The sentiment is always the same with Five Guys. It's always yummy greasy food, and you sacrifice and a cholesterol point (or a hundred). One thing I don't like about this five guys is their seating. Invest in some freakin booths already. Give me some comfort while you are killing me already!!! Yeah that's right, I'm talkng to YOU GAINESVILLE FIVE GUYS! No seriously the food is awesome. read more

Is there a better burger on the planet for under 5 bucks? I think not and if there is I don't want to know about it because I would definitely have an addiction. Let me just toss my Kangol into the ring and state for the record that I am unequivocally a Five Guys fanatic. The burgers...the fries...the hotdogs - I love it all. Every location that I've visited has been clean and the food is always great. My only wish would be the addition of coleslaw to the menu. read more

Five guys is a favorite of ours! The burgers are really good, theyre moist, thick, and tasty. If you order fries, be prepared they dump a lot in the bag for you. But their fries are really good as well. read more

Their lettuce wrapped burgers are sooo good! And their fries, too! I have nothing bad to say about this place. It's great every time.

This has been my at home locale for 5 Guys, going on 6 years now. Both the burgers and the fries are consistent. The pickup counter is smack in the middle of the restaurant so I've never had a problem listening for my number. They haven't mishandled our order to date. Yes, 5 Guys is still in the lead pack of burger race but the number of stores they have is quickly approaching critical mass. If you put a 5 Guys in every shopping center its going to water down what people think of the product. read more

Very fast and catered to the needs of my diet without a problem! I was very pleased with my food. The only reason I did not give it 5 stars is due to the staff. Usually there is a guy that works there that is very pleasant and upbeat but today there were 3 females. I waited for several minutes before even being acknowledged and even then the one that helped me had a pretty big language barrier. read more

Friendly staff and relatively quick service. They do a great job trying to keep it clean in the dining area. Fries are 100% better than the Manassas mall location. Love that they have shakes. read more

Classic Five Guys, always quality, always fresh, always served hot, and always enormous portions.

Fresh burgers Fresh fries Fresh veggies Great staff Clean unit Fake iced tea????? read more

I love Five Guys!!! The grease goodness is soooo good. If you go to Five Guys, get a burger. I have been here numerous times since I have moved here two months ago and have never had a problem. If you have never been here order a regular fry not a large. They give you a ton of fries even with the regular. So Good!!! read more

As with most of these places it all depends on how long staff has been working on how food turns out. Service usually good fries good and a lot of them. Burgers usually read more

Love LOVE these great burgers! Fries are always plentiful. Get the Cajun fries. The simple, unassuming feel is the best.

They seem to be losing the battle with quality control. The last 3-4 times I've been the burgers are Very dry. I asked about cooking mine a little less and don't use the iron, but they told me they are all cooked the same way. Fries are still great. read more

It's been awhile since I've been here but judging by their customer service on this visit their quality of service has gone downhill. I had my kids on this visit with me and we ordered a little bacon cheeseburger, two bacon cheddar hot dogs, fries, and three sodas. The burger was fine but the hotdogs did not have any cheese on them. I went promptly back to the counter to let them know and the kid behind the register gets this guy named Jose who I found out later was the manager on duty. Jose looks at me like I'm an idiot, asks me if I want the cheese on the dogs or on the side, I ask him if the cheese was supposed to be on the hot dog and he goes back and asks for cheese, he puts the two slices of cold cheese on aluminum foil and proceeds to hand them to me. WTF? I'm sure by the look on my face he knows I'm not happy so he says in a rude tone...do you want me to make them again? Hey, Jose, I'm no manager at five guys but I'm pretty sure customer service is not handing me two slices of cold cheese on hot dogs that you didn't make right to begin with. You should've taken the dogs and remade them, without asking me if I wanted new hot dogs. AND when I let the kid behind the register know I was complaining and going to write this yelp review, I certainly do not appreciate your staff in the kitchen glaring at me like I'm doing something wrong. Five Guys, teach your store in Gainesville the definition of proper customer service. I won't be taking my family to this establishment again...you have lost a customer. read more

We have always enjoyed eating here...until today. Finding a hair, that appears to be from a certain nether region in our french fries just made my stomach turn, and we will never be back. We got our order to go, so unfortunately couldn't bring up our issue in person. Completely disgusted. read more

Five Guys - Burgers Near Me - Gainesville, Virginia

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This is the first time I tried five guys. I don't know why people like this place. It's just super greasy food. I would recommend elevation burger over this place. read more

Ordered five guys with their online app while out shopping for Christmas. Ordered 2 burgers and the selected everything we wanted added. To do that you tap the item, pick light, regular, or heavy for say pickles, lettuce, onions, and then you hit the little checkmark in the corner and it return you to the list. I selected two burgers to be picked up both with lettuce, tomato, onion, pickles, and mayonnaise; this and one regular fry with a tip cost me $30. I picked up the burgers and made my way home; as we open to the burgers to eat we found we had nothing but two patties with cheese and buns, no lettuce no tomato no pickles no onion no mayonnaise. I called five guys and said I was really disappointed I had wanted a good burger and instead I just had two patties with melted cheese between two buns which I could've done myself at home for much less than $30. The young lady told me that the order that came through on the computer just showed two plain burgers. Not only were they two plain burgers but they were well done and I must say I probably would've enjoyed driving through Burger King more. Both of these burgers ended up in the trash and my daughter and I drove to Foster's Grille to get some good burgers. Sadly it will be the last time I go to five guys. read more

Well I wouldn't go to Five Guys to order a hot dog. That is like ordering chicken wings from Red Lobster. I have been to most every Five Guys in Northern Virginia, and I still think the one in Springfield tastes the best. I have been to this one about a dozen times, sometimes the burgers are tasty, and sometimes they are bland. I can't put my finger on as to why but it seems to me that the beef seems to taste different each time I go there. read more

Consistency, quality and flavor are the roots of success for any restaurant. 5 guys simply nails those criteria for me every time. When in doubt and decision making debacle for food, get a 5 guys hamburger. read more

Burger & fries. Expensive for fast food, but higher quality.

The best feature about this location is the Coke Machine and large drinks which are of value. I find the burgers at 5 guys over priced but tasty. I will return to this location. This location is always loud... I have been to other 5 guys but this one is always super loud. read more

The customer service was great. Everyone was very friendly and polite. The customer service was a 5+. However, the food was not great. The bacon was very crunchy. The lettuce was not fresh. I ordered a grilled cheese with fries. Fries were amazing. read more

Good burger, way to many fries! Also why doesn't a burger joint have a meal or combo? Of course when you eat at a place like this you need a drink and fries to go with!! I prefer Foster's for better value and taste. read more

My son with celiac had his first burger without a bun. The burger cook was extremely helpful and said he would take care of everything for us. It was a little messy to eat but he loved it. The drink machine with all the different flavor shots was a big hit too. The fries are great and they bagged them separate for us to keep them away from my burger. read more

Normally eating here is a good experience. Tonight we ordered 4 burgers and 2 of the 4 were not prepared the way they were ordered and showed on the receipt. Service was a little slow and they didn't get my order correct and since it was carry out didn't realize until we were already home. While the food was still pretty good it is just disappointing when you don't get what you paid for. read more

Have eaten here several times in the past 6 years (this is our neighborhood 5Gs). The last few times, we have noticed the quality of the service deteriorate. The manager is not adequately equipped to Handle customer concerns. The staff is mostly Spanish but seem to struggle with the custom nature of each order. The owner needs to address this problem. read more

Came in 25 mins before closing and the lady at the counter was very nice. Burger and fries were great, the floors are clean, table and chairs are cleaned up nicely as well. Good job guys! read more

Last week, I decided to eat here as it was the nearest burger location for me. I ordered a cheeseburger with bbq sauce on it. When I started to eat, I realize that it is only fat that I am eating. I was so hungry but I couldn't finish all of the burger. Plus I had french fries as side. French fries were good but burger was not at alll! This was the second time I ate here. I guess it is getting worse. They must take care of their cooking style. I have never had any problems with my stomach and the whole evening and night my stomach worked out... ! read more

Good burgers and fires but I'm a little over the down home fries in a paper bag and concrete floor at these prices. I'd go for one now if I had the chance - what a conundrum. read more

Love the service. Great burgers !! the cheeseburgers are made any way you like. And the new soda machine allows u to make an sodas in any combination. My son luvs it..... A++++ read more

IMHO 5 guys has the best burgers. They seem to get it just right every time. This location tends to take a little bit longer than most to get your order cooked and served. A small price to pay for a superior burger. read more

Always super friendly. They remember me by name every time I walk in and are so nice. Definitely my preferred location, by far.

The burgers at this 5 Guys are excellent, as they are at every other 5 Guys I've tried. The Gainesville store seems to have some ongoing problems with the fries though. I'm used to getting hot, crispy fries at 5 Guys, but they're consistently soggy at this one. read more

Thumbs up, always consistent with fresh, hot, great tasting food and good customer service

While most people rant and rave about these guys, I think it's okay. The burgers are decent and fresh, but the fries are super greasy. Order a "regular" size, and you'll definitely have enough for two meals. They serve your fries without a box in a brown bag, and the brown bag ends up soaking up all the grease. I'd probably go again...only if my husband was craving it! read more

Although I vowed not to review any burgers from fast food places (the last McDonalds or Burger King I've had was in the 90's- damn I'm old). However I had been introduced to Five Guys Burgers and Fries a few years ago by my nieces who are from the metro DC area, where the franchise was founded in the late 80's. Known for its fast casual burger concept and operation standards that include using only fresh ground beef (there are actually no freezers or frozen food in any of the Five Guys stores), and peanut oil. There are usually large boxes of peanuts for waiting customers to pick on free of charge. And most of the time you can count on having to wait because usually it's packed. By some anomaly on the day we went there was NO ONE there. I ordered a burger (which here is always a double, for a single you have to order the Little Burger) with cheese and ketchup, the wife orders her and we decide to share an order of fries because they're always so big. When asked if that's it I say I'm thinking about a bacon cheese dog, but before the words come out of my mouth the wife tells me I can't have one because we're going out to dinner in a couple hours. I ask the guy behind the counter if he's married, and tell him how I remember the days when I could order whatever I wanted without permission from someone. He then gives us number 11 or something. Looking around the empty restaurant I joke, "We're the only ones here. Shouldn't we be number 1?" He laughed and scribbled 1 over the table number on the receipt- nice guy. We get our burgers and as usual they are juicy and delicious. Although the patties are usually small (but you do get 2) and cooked through, they are always greasy (in the good way) and cheesy and whatever toppings you choose just swim in the goodness. Share a small order of fries between four people and you'll still have some left over. The fries are the only thing that, I have to admit, can less than impressive. Although there's plenty, they are on occasion greasy (in the bad way) and limp. There is no BEER, but no place is perfect, the BURGER was great, and the SERVICE was fun. Make sure to visit the one in Gainesville, VA if you want the awesome burgers, but without the insane lines! read more