It's very good food very delicious, customer service always great all management are great, ambiance also good. Than you for providing good food &also thank you for providing a good atmosphere, Shake Shack read more

Out at the Air Museum for a look.. Got a little hungry so the only place To have lunch is the Shake Shack. It is a captive audience. Sooooo you eat What is available. That would be Shake Shack. I went with the chicken shack and a chocolate Shake. You have to have a Shake at The Shack. A buttermilk dipped piece of chicken lettuce and pickles choice of mayo. As my grandson would say this is delicious boppa. read more

Shake Shack - Beverage Store Near Me - Chantilly, Virginia

Love, love, love! Their burgers are always delicious, flavorful, and consistent, and this location was no exception. I wish they had a kiosk/online pickup option, as the lines get really long. I got my usual double shack burger and it was amazing. The out of this world shake was tasty, as well! The wait time after ordering wasn't too bad, considering it was a busy holiday. The tables were decently clean and I enjoyed eating here! read more

Horrible I got kicked out for sitting at a table and the food quality is awful. I got sick after eating my burger.

It's nice that there is a Shake Shack inside the Smithsonian Air & Space terminal. It would be even nicer if I can use the app here to order as the line was very deep. Prices here are significantly more expensive than they are in other Shake Shack. They have Air & Space Museum exclusives a constellation crunch and an out of this world Shake. It did taste like the usual gelato shake. read more

Shake Shack - Beverage Store Near Me - Chantilly, Virginia

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While visiting Steven F Air and space museum, Smithsonian , Chantilly VA, we stopped for lunch at the Shake Shack. We had their chicken shack and split a chocolate shack. It was pretty good. Nice people working counter and busing tables. read more

Shake Shack - Chicken shack, chocolate shack and water! - Beverage Store Near Me - Chantilly, Virginia

It was a pleasant surprised to see a shake shack in the air and space museum in VA. I haven't had it in so long, there's definitely a feeling of nostalgia. I got my ultimate favorite with the shake stack with the meat patty and fried portobello mushroom with Muenster cheese. It definitely has shrunken in size. But, everything was good as I remember it. read more

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First off extremely nice employees. This company hires well. When at "home away from home," I can't help but get hungry at the Udvar Hazy Museum. It's so fun to geek out with aviation and space exhibits. This is an improvement over, the McDonald's that used to be here. Definitely better options. The whole restaurant is clean. As for the food it works. Their burgers aren't particularly exciting, but they provide the calories necessary to explore more. The fries aren't particularly exciting delicious. As for the shakes they are average, and this isn't a cheap place. Due to that I'll give it an average rating. read more

It's the best dining at the Air and Space Museum. It's also the only dining option (unless you count popcorn and similar concessions for the Imax theater, which I don't), so take that as you will. Seeing as it's the only food for your visit, be prepared for a long line around lunch hours. Best plan is to eat early or late to avoid the crowds. To the staff's credit, they took orders as quick as humanly possible and were busting their butts to get the food out to us. Considering the huge crowd, I'm amazed that they got us our food in only 10 minutes of waiting. It's Shake Shack - it's fast food and you're not going to be blown away by anything, but it will fill you up and some of it's decent enough. My Shroom Burger was okay, not bad. My son liked his Shack Burger with bacon and devoured the whole thing. The crinkle cut fries were a favorite at the whole table; I should've ordered more! Unique to the museum location is the Out of this World Shake and the Constellation Concrete Sundae. Both are good, but whatever filler was in the shake did get stuck in the straw a lot, so be ready to pop the lid and just sip. The Concrete Sundae had big chunks of crunchy candy bits. I'm partial to a milkshake, but both will satisfy a sweet tooth. Prices are what you'd expect for having a monopoly on the food in a museum in Northern Virginia, so be prepared to shell out some cash. But at the end of the day, it's not too bad. read more

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So happy to see Shake Shack at the museum and boy was it good!!! They can get busy and be prepared for a good 10 minute wait but so worth the wait. Yum read more

Shake Shack - Beverage Store Near Me - Chantilly, Virginia

We have been living in Maryland for a few years now and have finally stopped at a Shake shack. This one was located in the Udvar Hazy museum. So it was busy. But the burgers were great. The milkshakes were OK, but we would definitely come back for the burgers. read more

Much too loud. The food was sub par. The "grilled cheese sandwich " was not edible and seemed to be made with something like cheese spread or sauce. The hot dog was burnt. The lemonade was good. read more

RUDE WORKERS We went up to order and said how to spell the name, right? CAPERS. The person spelled it wrong and spelled, CAPRIS! I mean, how is that even close? The restaurant was kinda dirty. read more

Do yourself a favor and go straight for the self serve sandwich options and not shake shack when you come to the museum. We came on a not too busy day and lines were still long throughout the afternoon. We ordered a shake for my daughter using one of the self serve kiosks but waited 20 minutes. Way too long for fast casual, and no communication or estimates while waiting , just your name on a board when it comes out read more

Just what I was craving after walking around the museum. Food was super hot and delicious. Very generous with the cheese sauce on the fries. We got burgers, cheese fries and shakes and they were all fantastic. Hit the spot. You'll definitely spend a pretty penny but it was very satisfying read more

Shake Shack - Beverage Store Near Me - Chantilly, Virginia

The food would have been okay bad it not been for the LITERAL FINGERNAIL WITH SKIN AND BLOOD on the floor in the check-out line. There was also ketchup ALL OVER THE PLACE. LIKE, it couldn't get any worse. read more

Shake Shack - A literal fingernail with skin on the floor - Beverage Store Near Me - Chantilly, Virginia

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I don't get the hype...until visiting this location inside the Udvar-Hazy Center. Here's why; 1) Service: From the moment we walked up the register, a very kind woman greeted us. She asked us our names and appropriately used them throughout ordering. My five-year-old daughter thought she was so kind that she gave her a little art piece she made and wrapped the night previous. As we dined, several staff came up to us to help us clear our table and were so kind. 2) Space: It's massive with plenty of tables to sit at. We were told the seating capacity is 500, making it the largest Shake Shack in the country. 3) Food: The menu includes burgers, a chicken sandwich, nuggets, three kinds of fries, shakes (including two developed only for this location that are space themed). My daughter loved the hot dog, cheese fries and I loved the SmokeShack burger. (It's a little small, but tasty.) 4) Drinks: They have fountain drinks, water, Honest Kids, bottled soda, etc. If you get the fountain drink, get the small cup since you get refill it as many times as you want while there. (You can't bring food or drinks into the museum.) read more

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Yum! Located inside Steven F Udvar-Hazy Center, it was lunch time and here we are. The cashier was helpful and quick. Our order was ready in no time. There is plenty of seating inside and it is quite spacious in here. Prices are slightly higher at this location. This really is the only eatery in the museum. They do offer sandwiches, salads, fruits, yogurt, and other quick picks towards the back of Shake Shack. Employees do a wonderful job keeping this place clean. Shake Shack burgers are always delicious. Not overly heavy or greasy. The flavors are all there and it isn't overly salty. Their shakes are delicious. Super creamy and flavorful. Not overly sweet or artificial tasting. Quality ingredients are used and you can taste the difference. The kiddos (and adults) really enjoy Shake Shack! read more

What's not to like about a clean Shake Shack at a Smithsonian. Long line went quickly and order was prepared quickly. Burgers were delicious. Great place to eat when visiting. read more

Shake Shack - a line of people waiting in line - Beverage Store Near Me - Chantilly, Virginia

The strawberry lemonade I got was so good! They were slow! The place was crowded! We were in a rush and our lemonades were just sitting there and finally someone gave them to us! Overall, ehhhhh not worth the wait! read more

idk how they did it but they made my burger wrong 3 times in a row. It was a simple burger only bacon to.

The food was okay, it was not worth 24 bucks for a small burger, fries, and a shake. The employee working the counter was very rude and short with customers. read more

Shake Shack - Beverage Store Near Me - Chantilly, Virginia

Fast food just got a little gourmet with this new Shake Shack inside the Dulles Air & Space Museum. Yes, I do miss McDonalds. But how can I say no to Shack Shack's classic hot dog that is made with 100% beef, firm, and I get the perfect snap every time I bite into it? Add some cheese on top and I am golden. It doesn't get better than that. The food here reminds me of Shack Shack. What's nice about this location is the vast space. There is plenty of seating and of course, the gorgeous surroundings and atmosphere of the museum. Now the prices are higher but they are inside a Smithsonian museum. The shack burger and shack stack were flavorful and juicy. This location had a unique dessert called the Constellation Crunch Concrete with a space theme. I was so love with it. It was chocolatey, crunchy, colorful, and creamy. We came during the Dulles Air and Scare event so it was crowded. Service was quick and friendly. This place is a nice addition to the museum. read more

Shake Shack - Stack shack, shack burger, hot dog, and concrete - Beverage Store Near Me - Chantilly, Virginia

Yummmmmmmmmmmm best cheesesteak ive had in the area. prices are great and food is good. friendly service and ill be back again!!

Really unimpressive. My pickup order was three hamburgers, two fries, one "cheesy" fries, no drinks. After a fifteen-minute wait, I finally got my order and went home. My hamburger (without the toppings I ordered) was reduced to a smashed mess in the bottom of the bag, to the point it was hard to separate the hamburger from the wrapper. The other hamburger also had the wrong toppings. I managed to salvage the paddy itself from the wreckage, but this was hardly worth it and I won't be back. Total for three burgers, three fries? $38.00. I don't think so. I never thought in my life I'd say, "We should go to McDonald's instead," but the high cost and lousy product at Shake Shack makes McFood look really good. read more

Perfect example of well managed, once people leave a table they clean it for the next, and they has perfect food don't get me started on the specials. Over all a well run restaurant. read more

For this being the only food here there line need to be quicker with more space. Like any other shake shack the food is overpriced and not that good. They should've added a chick fil a instead. Even the grilled cheese was overpriced and it's the cheapest thing on the menu! I pray that this place here goes bankrupt and that the museum has a better taste for food. One of their better qualities is their shakes, but again very expensive and not worth the money and time waste. read more

burger looks like shit for 8 dollars. chicken nuggets are really small and expensive and taste like shit.

Pluses: Chocolate shake****, chicken nuggets, shroom burger****, crispy fries, honey mustard sauce, staff (e.g. Lisa R) looked hard working. Opportunities to take this operation up a notch: Lack of signage indicating back area seating was closed so staff had to tell me, line could be shorter (went out the door and to beginning of hallway at 11AM; came back at 2:30 PM, much shorter line... read more

The place was crowded, food was only okay, service was slow and rude, but overall the worst thing there had to of been the lame bald guy running around and correcting his customers. My acquaintances and I were quietly playing a game at our table before he came and told us to shut it down. Then he went over to another person we knew and forced him to correct his posture. Shake Shack, your employees are miserable and rude and it doesn't take an expert to see the issues with this manager. Today you have lost several customers. read more

This Shake Shack is really nice! It's super convenient to have one nearby now, since it's located at the Air & Space Museum. I took some friends to go with their son, and they absolutely were delighted to find out that Shake Shack was there too. For those of you who want to go to Shake Shack but are worried that you will pay for parking, you can also order ahead and then pick it up, and then leave within 30 minutes of entering, so you do not have to worry about paying the fees (although all parking fees are donated to the museum). The staff are super friendly and helpful, and will also be transparent with you about the approximate wait times. This location also has specials as well that are "exclusive" to this location too, so definitely check out their concretes and milkshakes. The food itself is like any other standard Shake Shack, so it's always yummy :) Definitely if you're hungry, go to the Shake Shack if you're at the museum! read more

The food was below average and overpriced. Go to Wendy's instead. At least you'll save money.

Look it's shake shack. Sure the lines might suck and you might end up waiting 20 minutes for your food but it's good burgers. This novelty location performs just as well as the Tyson's or mosaic. Same quality, same wait times. I'd say given the fact that it's the only food option within the museum you should take that into account and be mindful of when you plan to stop by and eat, yeah there's going to be a line but it's not like a Disneyland line, it moves fast and then they'll call your name to come pick it up. read more

This location is not well suited to meet the level of foot traffic for the museum. Need to figure out how to better handle the large crowds.

$12+ cheeseburger????? Yes, that's all I ordered but took me 3-4 times to explain it to the customer service rep. She was not interested in taking my order or working that day. I also lost interest as she had more nose rings than i could couldn't. Disgusting that she had one on her top gums inside her mouth. Definitely lost my appetite then and there. They called my name and I went to get my $12+ cheeseburger. The smell of the rep prepping orders, wow!!! While eating my $12 cheeseburger, I noticed another employee cleaning a table with a dirty napkin. No spray bottle, wet rag; just using a dirty napkin tying to clean up ketchup and other stains. YUK, YUK, YUK!!! read more

My son and I loved discovering new shake shack inside the Smithsonian Air and Space Museum. What a treat! Finally, much better food than usually at the museums. We love the fast and friendly service, and the fact that they have bottled root beer. They also have fountain drinks, and free water on tap. My son had a hotdog, And he ate most of it, except the bun. I tasted the hotdog, and I felt it was a bit too salty, but my son said it was just perfect and he really enjoyed it. Yes he did. I had the delicious chicken bites, with honey mustard sauce. And I thought it was a very tasty and nutritional meal with only 300 cal, and 24 g of protein. We paid about $15 for this and I thought it was a good value, considering that we are inside the museum. The dining hall was bright and clean and looked modern. We highly recommend this place. read more

Why is this line so long? Why no app support? Why only two cashiers? Why? You are in the air and space museum. You know average attendance numbers; it is summertime too- no school. Only reason I am waiting is cause my family wants ice cream and no other options. read more

Shake Shack - Why so long to wait and no app? - Beverage Store Near Me - Chantilly, Virginia

Burger dry and price too expensive. I used to enjoy going to shake shack but now I rather spend my money at establishment with better quality food. read more

Lacking hard with costumer service. I bought a freeze dried ice cream sandwich from the gift shop. We walk through the gift shop straight to the seating area at shake shack. I didn't realize I was in the shake shack at the time, I thought it was just a seating area as I saw a coffee machine and a random self service snack fridge. We opened the sandwich to try it out while my wife and our entire school field trip were in line purchasing food. An older white guy came by and said you can't eat outside food in here. I shared that I purchased this in the building, I didn't bring it from outside, in a calm state not being combative (I now understand I was in Shake Shack, so he was correct). After I stated that, he felt the need to repeat what he told me extremely slow and in a rude tone as if I couldn't comprehend what he was saying. It took a lot for me to not get extremely mad and since I was there with the kids I kept my calm. Unbelievably horrible costumer service from this person. He could have easily listened to what I said and then could have shared that these are two separate areas. I'm sitting at home still irritated by the way people think they can talk to each other. Shake Shack, your food is great but I would recommend rethinking your employment decisions. FYI, we probably purchased something close to 50 meals. read more

I have NEVER in my life experienced such atrocious, rude customer service as I did at around 11:30 AM on 04/28/2024. After a lot of waiting, I finally got up to the counter to place my order at the Shake Shack within Air & Space Museum's Steven F. Udvar-Hazy Center. Shortly after placing my order, I wanted to change it by subtracting an item. No big deal, right? WRONG. The inept cashier had to first call a manager to remove it at all, but I thought it'd be a simple matter of the manager (whose name I sadly don't remember - EDIT: Google reviews confirm his name is Howard Radis)) saying something along the lines "Okay, just take it off, blah blah blah". Instead, the abusive prick decides that I need to justify to HIM why I want the item removed and what I expect his to do with it. NONE OF YOUR BUSINESS! Instead of granting a simple order change request, I get rained down on with a nasty, rude verbal assault as if I just killed his puppy. trying to stay as polite as possible, I simply reiterated that I purchased the item under false pretenses and no longer wanted it. Keep in mind, this is BEFORE I ever paid for the order so I was on the hook for NOTHING. After seeing I wasn't going to be bullied into submission, he gave up and took the item off but not before uttering a snarky "Have a nice day". I realize this experience is not the fault of Shake Shack, but this manager is absolutely PATEHTIC and needs to be fired IMMEDIATELY. I wouldn't trust him to scrub toilets let alone serve people at a great museum like this. I'm just glad that this disgusting behavior was directed at me and not one of the many great Veterans who visit this place. But if he's willing to treat anyone like this then he has most definitely done it to visitors who are US Veterans. I ended up leaving without placing the order at all, I was so shocked and disgusted. I will be reaching out to Shake Shack's corporate communications line and telling them EVERYTHING. read more