Happened 2 weeks ago. Wrote email to customercare@totalwine.com that is explaining the matter but…read moredid not get response back in 2 weeks, so i am writing here now. We experienced older lady was so rude. ID CHECK acceptable 24 hour ban- I DID NOT understand So, my boyfriend and I were at the Fairfax Total Wine location, trying to buy a bottle of wine. He was the one paying, and he showed his ID. The cashier asked mine, but mine was in the car. The cashier said they need to check everyone's ID. We completely understood.When a group of people purchase, they have to present their ID. It is the store policy that applies to all states. Truly UNDERSTANDABLE. We said we'll go grab my ID from the car, and we'll be back in 2 minutes." The store was not even busy at the time; there were only two of us, and maybe there were two more people, including her. But then the lady at the counter said something that totally threw me off - she goes, "No, NOW I CAN'T SELL IT to you for 24 HOURS." She explained it was some POLICY that if anyone doesn't have their ID, EVEN IF WE GO AND GET IT, they won't sell us alcohol for a whole day. I said okay, I'll wait outside so he can get in and collect them again." But she refused to sell it to my partner and we felt like we'd been blacklisted from the store for the entire day. We asked to see the policy but no response. WHY make us wait 24 hours for something that could've been fixed in five minutes? The entire thing felt completely unnecessary. I was just standing there, totally shocked. I've never heard of any rule like that in any store! It's not like we were trying to SNEAK AROUND WITHOUT SHOWING ID. I know there are laws around alcohol sales, and stores have to be strict, but is this 24-hour thing really a Total Wine policy? Or was she just making it up because she didn't want to deal with us? I've never run into something like this before. PS: We did not argue with the group ID check policy, but 24 hour store ban.

We shop here frequently and love the selection of wines & beers. You can find varietals from all…read moreover the world and they have a great selection of accessories too, including seasonal items. I went here to get some Rosé wine for our beach trip; a case to be exact and FYI you get 10% off if you purchase a case! I knew exactly what I wanted but immediately after I entered he store, I was greeted by a lovely gentleman with a delightful British accent. He was so charming, pleasant, and attentive. He found my wine right away, got my case for me and we had a fabulous discussion about Rosé. It doesn't get any better than that! Merci beaucoup!

Fun surprise-pre-Thanksgiving wine tasting! Beautiful ship with reasonably priced food and wine.read more

Really helpful, friendly and knowledgeable staff! I always walk out of here with more than I…read moreintended (a good thing ) and that is because the folks here are able to make so many good suggestions based on my tastes! Though I do recommend coming for the wine selection, which is expertly curated, they do have a sundry of charcuterie items, a well stocked cheese case and they partner with a local sausage company. It's just a really nice neighborhood wine shop offering unique finds in a friendly and approachable atmosphere!

The best customer service and sometimes there's a friendly, well-behaved dog, too…read more They have hot sauce and a huge selection of seasoned peanuts.

Good service. Advised on wine with low sulfites. Carries Australian wine…read more Assisted leading vehicle. Can park right in front of store.00

good vibe. great food and beer. board games and retro arcade games. awesome staff and they take…read morecare of you. it's just off the main drag so it takes an extra second to get there, but well worth it.

Love the name of the place. They fully embrace the squirrel as their spirit animal as the place is…read morefully decorated with them. They carry their own beer but also guest taps. I had a flight of their own beers and they were all delicious and refreshing. The restaurant is chill with TVs and arcade games for you to enjoy. Definitely come check them on Wednesdays when its $6 pints with $6 wings!

Awesome brewery that's always a good time and a unique selection of beers that varies isn't too IPA…read moreheavy like at some places. They have so many enjoyable beers it's hard to choose so I usually try a flight to try several of them. Be sure and try their Scoville Sting or any other variants of their jalapeño beer for a spicy taste you don't get most places. This place can get crowded but they do have a a good number of tables so I've always been able to get a seat and there are also seats at the bar. Service is always really friendly too. This isn't really a sports bar type place so they have a TV with a game on but it might not be your favored team. As if all that wasn't enough, you can get awesome El Tio Tex-Mex food at a stand in the back. Their chips and guacamole or queso or some nachos or tacos go perfectly with some beer. This is the best brewery in the area and I'll come back again.

Ok experience. We stopped here for lunch and a drink on a weekday. It was a little past their…read moreopening hours (based off their page). We tried to go in but the doors were locked. We stood out there for a few mins and then a guy opened the door saying "we're open". Hello to you too sir. It was awkward after that. The guy was not personable or welcoming. They had menus for a Mexican place that delivered, service was quick with that and food was tasty, servings big. I ordered an IPA but really didn't want to ask any questions with the guy who told us the place was open.

Very cool spot! This place has a good variety of beers and wine! Also there's a restaurant upstairs…read morewhich I didn't visit but heard great things about. The service was great but I was surprised at how much beer and wine they are able to pack in a small space. Definitely will come back!

This is one of my favorite bottle shops in the area. They rotate some pretty cool taps, cans, and…read morebottles. I make it a point to stop in whenever I'm in the area since there's always a tap takeover of some sort. Most recently it was Monkish IPAs dominating the board. This was my first time getting food upstairs of the retail space. The service was great and the space, while small, is pretty welcoming. The bar is neat and I would definitely sit there next time. They've got a few TVs around showing sports for those interested. I came with my mom and we just got a few apps to pick at while I tried some 5oz pours. The food was solid, if pricey. The "squash chips" were more like "squash cutlets" in that they were pretty thick. They tasted excellent, though and the panko was nicely fried. The charcuterie is hard to mess up but for the price I don't think I'd do it again. We saw some folks getting fantastic looking sandwiches so I may have to give one of those a try next time I'm around and don't have other plans.

Chain Bridge Cellars is such a gem in the area! I love that they host free tastings every Friday…read moreand Saturday - it's a fun, low-key way to try new wines and discover bottles I might not normally pick up. The staff is super knowledgeable without being pushy, and they always have great recommendations at different price points. The shop itself is well-organized and welcoming, with a nice selection. I highly recommend stopping by on a Friday or Saturday to check out the tasting - it makes it easy to try something new and figure out what you'll actually enjoy drinking at home and they set up so it's easy for you to pick up a bottle you enjoyed!

We chose Chain Bridge Cellars to supply our wine for our 40th Wedding Anniversary Party and they…read moredid an amazing job! Doug H., the owner, recommended a white wine and a red wine-- Qupe - Chardonnay Santa Maria Valley Y Block 2022 from California for the white wine and Andrew Murray Tous Les Jours Syrah 2022 for the red wine. Both were very popular with our guests. Chain Bridge Cellars delivered three cases of each wine to our event space, and the white wine had already been chilled. Doug's expertise throughout was invaluable. He is friendly and professional, and we enthusiastically endorse using Chain Bridge Cellars for any event, whether dinner for four or dinner for 92.

Introduction to Friday, October 28, 2022:…read more Continuing my runner-up of original out of town picks for 2022, O is for Ornery Beer Company Public House. Like Saturday, November 12, 2022 review of Jirani Coffee House I just wrote (2 weeks later), Friday, October 28, 2022 was one of those weird days where I traveled far from my home. There was a US Navy band concert at Hylton Center on the westside of Manassas (60 miles from home!), which I wanted to go to, and I'm an AMC A-Lister, so I combined with an Indian movie that was oddly enough only playing at AMC Herndon. On the way back from west of Manassas, I met up with 2 friends at a Fairfax music festival. Experience here: After the festival, my 2 friends & I walked to Ornery. They got food, and I just got a beer as I had already eaten dinner. My beer was solid, and the server was nice. Overall, this was a good place with a large variety of beer and seemed like some good food options as well.

Predominantly a good experience, marred by spotty service. We were a party of six, on a rainy…read moreWednesday night. We were seated right away by the host, and our waitstaff took our order quickly (as we'd requested.) The food was delivered quickly and was really good: five of us had a burger with varied toppings; one had a chicken sandwich. Everything was cooked properly to order, the burgers and chicken sandwich were very juicy, and the fries crispy. Unfortunately, the waiter failed to say they were out of slicing tomatos for the burgers (a standard complement). When asked, the manager came over to explain. Later, when the waiter brought the bill, it was $75 higher than expected, because our bill was combined with another table's bill. This was eventually corrected, we paid and departed. While the manager explained that the waiter was new, when addressing the lack of tomato slices, they didn't return to explain the error on the bill. While this is not an expensive place, we ordinarily receive at least an apology when this occurs. Some places go further, offering a free dessert, coupon for a future visit, or other complement to the meal. Not in this case, hence the lower rating. There is plenty of seating, an accessible entry, two unisex bathrooms, and plenty of TVs spread around if you're there to catch a game. No street parking, but the City of Fairfax has a structured garage on the same block, accessed from both University Drive and Chain Bridge Road. Parking in the garage is free for the first two hours.

Eh. I've been in here about 10 times and the service varies considerably. At times I've been…read moretreated well and people have helped me choose a wine for the occasion, explaining the difference between wines. However, on about 50% of my visits I have been either ignored completely, treated rather rudely, or some combination. This doesn't seem to be based on how busy the store is- I've really only ever had one or two other customers in there at the same time I was in. I have no idea why, unless it is the difference in my apparel (work vs. casual). I left the other day knowing I won't be back. I can get good wine elsewhere without leaving feeling badly about the interaction. Too bad.

A year after my review, I was contacted by the owner of the shop. He wanted to apologize for giving…read moreme the Drumheller Chardonnay bottles with messed up labels. He offered me a bottle of the same wine as an apology. So I went and picked it up. I also met the owner Mr. Rande Jenus and he was very apologetic for what happened. Although I had almost forgotten about it, I was happy that Wine Cabinet whose first impressions on the phone, of the wine tasting lady, were very good, gave me another good one by showing a nice gesture. It is after all, "Better late than never."

Usual Total Wine that has a large selection of beer and wine with a cigar area too if you're…read morelooking for those. They can't sell liquor thanks to Virginia's communist laws that restrict liquor sales to state owned ABC stores. The selection of individual bottles/cans of beer isn't as large as some locations but it's alright. They were giving out free samples of something when I was there but it was some mediocre seltzer so it was to too impressed. Parking can be crazy in this shopping center since there are a ton of stores in this place: I'm not too close to this location but so I won't make a special trip to come here but I'll stop by if I'm in the area and need something.

Good customer service - helpful and knowledgeable employees. We were staying in the area for a…read moreweekend and popped in here! This one doesn't have spirits, but they have a great selection of wines and beers at fair prices! There's plenty of parking in the parking lot.