HORRIBLE customer service. I just sat there for 40 minutes and left without food. NO ONE cared. Apparently 2 of them were managers??? This happened at 5:15-6pm on 2/17. Basically told me I was out of luck. This place used to be so good, I have no clue how it's fallen this far. So sad read more

Service is always quick and friendly, love the staff everytime. The burgers NEVER disappoint. It's just the perfect amount of greasy cheese yummy that hits that craving. Don't typically eat in since I do Togo and even Togo the fries are great and the burgers are amazing read more

$11.29 for just a regular-a$$ single-patty burger? It wasn't that big and to be honest...had almost no flavor. The hot dog was legit and this is, in my opinion, the only reason to come here. Especially since i. the same trip my wife got a double hamburger with fries and a drink from In-and-Out which is 2 minutes away and the burger was not only more affordable but tasted better. I used to love me some Five Guys, but I probably wont ever go there again... unless it's JUST for a hotdog but even then, $8 for a hot dog? Five Guys has got it all wrong. read more

Love me some 5 Guys burgers and fries! The hit fresh burgers are some if my absolute favorites! I love the juiciness of the meat, surrounded by fresh cooked toppings like mushrooms and jalapeños wrapped around a soft bun. The fries are the bomb! Add the seasoning and you wont be disappointed. Something about the seasoning when dipping in ketchup creates an addictive flavor that I cant get enough of. read more

Five Guys - Double burger, jalapeño, mushrooms & A1 - Burgers Near Me - Fort Worth, Texas

I want to start this off by saying there was nothing wrong with the taste of the food. However presentation goes a long way. Tonight my daughter and I decided that a burger and a hotdog sounded good for supper. 5 guys here we come. I have to admit it's probably been about 9 months since we have been there. We ordered a hot dog plain and dry, a cheeseburger, small fry, and a small drink. Over $30 with tip. A short while later we got our food. I opened up the hotdog for her to find a smashed bun ripped in two pieces. Pull out the fries and there is a half full container so I check the bag to see if they spilled. 5 fries in the bottom of the bag. All this to say I understand that food costs have gone up. That's reasonable. But $7 for a hotdog that can't have a food cost of more than $2. $3 for a 20 ounce soda $5 for a small fry $13 for a burger Hope it was worth it 5 guys. You got me this time but I'll never be back. I'll go down the road to a place that offers a kids hotdog meal with fries and a drink for less money. And won't come out smashed and ripped apart. read more

Looks like someone opened late. The rolled mat still sitting on top of the iced tea counter with an iced tea dispenser missing the nozzle so it sprayed out on you when you used it, the very runny milk shake... The burgers were good. The fries were good. Service was nice. read more

Five Guys - Rolled up mat by iced tea dispenser. - Burgers Near Me - Fort Worth, Texas

Five Guys is a pretty good burger. Feels like it's expensive for what you get, but it's quick, a little better than a drive through burger, and their fries are where it's at. If you didn't know they don't use frozen fries, they have them cut from fresh potatoes and sitting in cool water until they're fried. They're the real deal. read more

Five guys is so delicious! This location is awesome! Great food and great service! Me and the wife went here for lunch. We live in cleburne so this was the location that popped up on Yelp when looking for a five guys. If in the area check this place out! Never disappointed! read more

Five Guys - a hamburger and ketchup - Burgers Near Me - Fort Worth, Texas

Don't believe all the hype. The burgers are mediocre at best. And super expensive for not enough food. Slightly better quality than an elementary school burger. You're literally better of going anywhere else, anything is better than these overpriced under performing burgers. The prices are also through the roof for what these tiny burgers. Paid nearly $8 for an order of fries. Ended up paying $30 for 2 burgers and 1 order of fries. I was told 5 Guys was known for giving your bucket amounts of fries with your order. Hence the reason we only ordered 1 serving of French fries. That wasn't the case here. I'm the least picky ester ever but never in my life have I been this embarrassed by a meal. Their's like 5 other burger joints on Hulen within walking distance of 5 guys. You're better off trying literally anywhere else. read more

Five Guys - This is not $8 worth of fries. - Burgers Near Me - Fort Worth, Texas

Seniors, While my wife and I were sick with Covid, we ordered burgers from Five Guys and I thought they were very good and their fries were excellent too. However the price for Hamburger, Fries and Soda is $20 so beware. Other than the cost the food was good. Happy Trails and we are cured of Covid now. Chris & Sharon Wilson read more

I always enjoy going to this five guys location in south Fort Worth. Food is always prepared fresh and they never cut corners. Service is always top notch and done with a smile. Go check them out for lunch or dinner! read more

I have no intentions of ever visiting this location again! For the last month or so, we would attempt to go to the 5 Guy son Hulen st in Fort Worth we would pull in at 8:30 (twice) were told that they are closed when we got to the door. This time we made it but the service was some of the worse service I've ever had. They were extremely slow, when my husband and I first got there we were the only patrons in the restaurant, then a group of about 6 or 7 walked about 7 minutes after we ordered. It took another 15 -20 minutes before our food was ready....the workers were enjoying themselves and not working... read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Fort Worth, Texas

I should have gone to IN and OUT across the street. These burgers have no taste. You could replace the beef with a dog turd and it would make no difference. read more

$9.99 for a single patty burger with bacon and cheese, really? $4.99 for an order of fries, come on and worse, $2.49 for a bag in a box iced tea product, for God's sake, these people can't make iced tea....this is absurd.! I completed their online survey and gave my honest opinions, of course it was anonymous and I would have gladly given my name, phone number and email address for more comments. I worked in the restaurant business for 22 years in my youth and this is just a huge mistake, price points are inconsistent with your direct competition across the road (Kincaid's) and their pricing is NOT as excessive as yours... That insane hospital feeling dining room couldn't be more analog or void of character, white tile....seriously?? I will go out of my way to tell people that my lunch was just shy of $20.00 for a burger, fries and an iced tea...bad, bad, bad. read more

Very polite,courteous and friendly cashier by the name of Della. This employee is a plus. She needs a raise she added so much to the restaurant friendliness!! read more

I just dined at the most filthy, nasty location (4833 S Hulen St, Fort Worth, TX 76132) I have ever seen. I'm contacting corporate and the health inspector in DFW. It's also a homeless hang out. Every table was filthy, crusted over floors and general nastiness. Bathroom is disgusting. I can't imagine what goes on when nobody is looking! Dead eyed, lazy employees. No napkins available. Homeless going in and out of the bathroom (likely doing drugs) NEVER AGAIN! Not a place fit for human consumption. A shame because Five Guys is usually delicious. Fire whoever works there and staff it with people that care about their jobs + basic sanitation. read more

Five Guys - Burgers Near Me - Fort Worth, Texas

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First of all, anyone who knows me knows my favorite fries are McDonald's. They're the best. I've always thought Five Guys is a close second. I decided to finally do the drive, 10 miles - 25 minutes, and give this Five Guys a try. I hadn't had Five Guys since last year in San Marcos California. Greeted with a friendly worker who took our order. I don't know if it's just this store or all Texas stores, but when in California and you order a regular size fry, the size of serving you get is usually generous. Not this place. So, my next fast food place will be 2 miles away at McDonald's. Sorry Five Guys! You're history!! read more

It was okay. Patty had no flavor and hamburger overall was very messy. Fries were very good though.

Fries are $6!! My goodness. I paid $23 for a bacon cheeseburger fries and a drink. Do not go here lol

Not worth the price. I know prices are going up, but 3 small burgers, a hot dog, one regular fries and 4 medium drinks was $57 dollars. Also we ended up getting two shakes for $12 more. To make matters worse we sent my 12 year old son up to pay for the shakes and the cashier gave herself a 10% tip. The worst though was the roach crawling across the front of the ice tea machine. In my opinion, for this money Fuego burger, Hopdoddy, Kincaid's or Dutch's are much better burgers. read more

We have had had Five Guys before in other cities. But this location was really bad. It was about 95 inside. Not enjoyable. A group was having a birthday party. They kinda took over the place. Food was fine. read more

i ordered 3 burgers for family meal...got home only 2 burgers in bag!! i don't know if staff cannot count to 3 or if to high on drugs to fill a simply order. dont trust these people!!! they dont care about their job or the customer. would like the owner explain to me how their crew cannot fill simple order. dont give them the chance to inconvenience you and steal chance to have a meal with your family. i am committed to never return to this store. they have such disregard for my needs, i choice not to support them with my business.. i will get my burgers from whataburger. read more

I kept hearing about this place from my little cousin. I dont know if you can imagine an 8 year old rambling about a burger place like it was the new Chuck E. Cheese. So I tried it out after work one day and since it was new in town, I believe I wasn't the only curious person as it was pretty busy. It's pretty fast paced inside. The employees were constantly moving around as busy as it was they weren't rude what so ever. I did order just a Cheeseburger with BBQ sauce but they forgot to put any on my burger :( . Its cool though Maybe it wasn't in my cards for that day, it was a sign I'm sure. The burger was a double patty (which is default here) and a bit greasy but it was still good. I'd go back again read more

Food taste pretty good. Let me just mainly list the cons of this place. -food: Bun is not warmmed or toasted and seems to be a bit old(dried out). -Price is a bit steep for the overall meal (burger, fries, drink) -They package your food in a sloppy way. Would I go back... maybe. But only if someone else I was with wanted to try it... me going there by myself, on my own accord, no. read more

Five Guys - Presentation is intentionally disorganized. Fries are great. Burger is better than ok - Burgers Near Me - Fort Worth, Texas

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How many people does it take to make a burger at five guys. Just that, ifive guys to make a single burger. It's a group effort but after 30 min they'll have a sack full of grease with burger and that's just when they have 3 customers read more

Five Guys - the interior of a fast food restaurant - Burgers Near Me - Fort Worth, Texas

What I really like about this place is how different it is. You walk in and you can choose from almost any type of topping you want on your burger, for free. So if you are in a mood for a sloppy burger, here you go - cheese, grilled onions, mushrooms, peppers, A1 sauce, and more, all piled on top of your burger (the toppings I listed there are what I usually go with, hehe). The normal burger comes with two patties and whatever you order. A normal order of fries is actually quite large, when I have gone back I found that one order can feed two people. So if you are looking for something a bit different to where you can pile everything onto your burger along with some fresh cut fries, this is your place. read more

Friendly service, delicious food. We ordered 2 burgers (which each had two beef patties, they were big burgers) 1 order of fries, and 2 shakes. My only knock is how pricey it is. I paid about $33. read more

Five guys! I forever love you. I really love this place because I can actually watch them make my food. They give you so many fries so it's definitely worth getting a side of those. It's also pretty good that the little cheeseburger or hamburger is a single patty and the regular sizes have a double patties. They also have peanuts you can take with you or eat there while you wait. This particular location has a lot of soda and juice options which is great to me because I don't drink soda at all. So if you love burgers and really want a great one please try this location! read more

Five Guys - Burgers Near Me - Fort Worth, Texas

I read the other reviews and it seems this place has too. The tables were cleaned off but left a little wet from the cleaning. I like five guys and I've eaten them every now and again though the years. I could make this a regular meal if the prices weren't so much higher for not much more quality. I mean, jack and the box is stepping it up on their burgers lol The reason I still stop in from time to time is the fries. I do love the fries. Overall this place isn't any worse than I've been to. I'm glad I got to enjoy a nice clean atmosphere. I will say, it usually takes too long to cook a burger here. read more

I hate to do this but had my issue been resolved in a more professional way I wouldn't say anything. Today was my 1st and last visit to 4833 S. Hulen, Ft Worth TX. 76132 I ordered a 1)Little Cheese Burger 1)Little Fry = $9.83 I get to the beauty shop and I'm eating my burger. I open it to pull the hard pieces of lettuce out when I see something black. I work in a restaurant so I thought it was grill scrapings. Only to realize it had wings! I go back tell the manager Crystal T. I need a refund bc of the bug/gnat. She apologized (I ddnt make a big deal bc it could happen anywhere. I told her they prob ddnt wash the lettuce good). She apologized again asked how I paid (by card) so she refunded just the burger. I said wait!!!!!! Are you seriously expecting me to eat those fries after I am showing you the gnat in my mayo & lettuce? She shruggs well. I said NO MAAM! put all my money back on my card. Then I called customer care to say I don't want coupons or a meal. I want you all to provide Crystal with some feedback & coaching bc clearly she was absent when they taught this in training! And yes I gave her the burger and fries back. read more

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Love five guys food, but this location is just not clean. The tables, floors, chairs, everything was dirty and sticky. Order to go if you must! read more

We stopped by to grab a burger today. The food was good, however, for 1 small burger, 1 regular burger, 2 drinks and sharing 1 order of fries cost us $32.00. In my opinion they have priced themselves out of my business. We will not be back. read more

I gave this place two stars because the fries were good. Not great...just good, but they had way too much salt. The burger patty had no flavor and was dry and overcooked. They advertise a "juicy" burger but it's not juicy, it's just wet because they load it up with wet lettuce and toppings making the bun too soggy to hold up. My two biggest issues weren't the bland, soggy burger or the way-too-salty fries. They were, in this order, the price and the smell. I spent $14.00 for a small burger, small fries and a small diet coke. Much better food for half the price just down the road at Whataburger or In-N-Out. And neither of those smell like you're sitting in a "porta-potty". The floor is slick with grease. I assume that's part of the foul smell. It's 12:30 PM - the middle of the lunch "rush". See the pics I attached. There are exactly zero other customers in here during the lunch hour. There's a lot to be said for that. Apparently everybody got the memo but me! read more

Five Guys - the inside of a fast food restaurant - Burgers Near Me - Fort Worth, Texas

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Came in today for a 5 Guys burger. I ordered a double patty cheeseburger with toppings. My order took 20-30 mins to make and all i ordered was a cheeseburger and some fries. It wasn't even busy on the inside either. My burger was soggy as well as my fries when i made it home. The bun was falling apart and the burger itself was prob warm at best. The fries were soggy and limp. Im pretty sure the person who was adding the topping let the burgers sit. There were 2 other people who ordered behind me, yet their orders came out with mine. Mind you, i was there a while before they came in. The last 10mins of my wait i noticed there were no burgers on the grill and no fries in the fryer. One of the workers noticed me still sitting with no food and asked what order number i had. I told the worker and they motioned over to I guess who was the packing person of the orders. 2 mins later, they appear with 3 bags of food. My bag and the 2 customers who came in after i did. Maybe I'm bias because I'm from Atlanta and my first 5 Guys experience was out there. That order took like 10 mins to make. 2 Burgers and 2 orders of fries. Last time going to this location. Next time I'll head over to the downtown location instead. read more

It's amazing that after I read two reviews about how nasty this place is and after a month clearly management does not care. My first time coming to a Five Guys but my friend who came with said this lack of cleanliness is unusual for this chain. Sticky chairs ... tables have not been wiped down for a long time clearly. And now... drum roll ... the hamburgers. Well - as aforementioned I guess this joint is not the same as most Five Guys because the burger was not season at all - not even salt and pepper ! And the cheese on the cheeseburger was cold and not melted ! Veges were all really fresh and the French fries are very good. But I would never recommend or come back to this nasty low grade location sadly. read more

The guy that took my order, was nice, (name on the receipt Dionte) and helpful. He made sure the people that already had their order were enjoying it. I'll continue to eat here... read more

Five Guys - The guy that took my order was nice and helpful - Burgers Near Me - Fort Worth, Texas

So they close at 9 right well the glare from the lady at the register after I pulled up after 9 & HER body language was unprofessional/ disrespectful. No where near the type of vibes a business should be giving off. read more

$20 for a regular cheeseburger, small fries and a medium drink!! Wow! $4.35 for SMALL fries alone! And the portion of the fries is much smaller than previous visits. Is there a shortage on potatoes that I don't know about? Been awhile since I've been here but I do not recall it being this expensive. Burgers are good but, come on! Many other burger places have burgers and fries that are just as good for much cheaper. Won't be back. Getting two stars based on value. read more

Horrid experience: My burger came wrapped in foil that contained nearly a full ounce of hot grease. When I unwrapped it, the hot grease spilled out burning my leg and destroying the clothing I was wearing. Crappy and overpriced as well! read more

I'd rather have Red Robin. So much more appetizing than shoving the sloppy Five Guys down my throat. Bun was soggy. Fries were soggy. Kind of weird that they'd make me wait ten minutes to cook it up, and then give it to me limp. Apparently it got that way from the sauce. Sorry, but I don't need five guys. I just need one guy...to do it correctly...please. read more