There's a fine line between good and bad here. Burgers are great fries are great but everything seems overpriced to me and it killed my stomach. Mltoo much buns lol read more

Okay, I'm a burger junkie! Except for pizza, I love nothing more than a good old fashion, greasy cheesburger! Five Guys never disappoints my craving for a great burger! This place is a straight forward burger joint. It's what they do. Sure you can get a chili/cheese dog or even a grilled cheese sandwich, but the burger is the main event here! Unless you order the "little" burger, all burgers are double-burgers. You can get them with an impressive list of ingredients available, to customize your burger and make it patently yours! I love the grilled onions and jalapeño peppers! But you can get other "fix in's" such as grilled 'shrooms, green peppers, even A-1 Steak Sauce! They offer Cajun seasoned fries. From my perspective, they are tasty, but a little on the salty side. So if you have blood pressure issues, buyer beware! A note about their fries though... they sell two sizes; regular and large. Trust me, the regular is plenty. My family of five, can get two regular orders, and they are more than enough. They really overload them! So if you're really into fries, go for it. But don't say I didn't want you! Pretty simple review, but that's really the extent of it. Five Guys does burgers and they do 'em well. If you're in the mood, you can't go wrong here. read more

Ordered a burger they will not cook the meat medium rare. I think the person said medium well or well done was as far as they could cook the meat. How wrong is that?? Can you imagine how many customers they are eliminating, not to mention the loss of revenue; oh well their loss. Won't ever go back. Cannot swallow over-cooked dehydrated meat. read more

Love love this place. This place is always busy but the service is great and the burgers come out piping hot. Burgers here are on the expensive side, but I think the $$ is worth it! read more

Good tasting burgers however , very pricey and took over 20 minutes to pick up an online prepaid order. I thought when you place An order and pay for it AND designate a pick up time , the food would be ready to go. read more

Dining here reminded me of riding a crowded New York City subway. You are fractions of an inch away from the diner behind you, and the noise level makes conversation difficult. On the plus side, it was great to have French fries made from unpeeled potatoes. And having a veggie sandwich option on the menu for a burger place is a big plus. However, they managed to burn my cheese... read more

Became a big fan of this chain a few years ago when my wife-to-be took me there for lunch. I fell in love. This store is on par with the rest: great burgers, nice people, efficient and semi-respectable prices. ok, you pay 5-6 bucks for a burger. But the normal burgers are double meat monsters, with the junior burgers (one patty) the size of a normal one. Exttremly tasty. The fries are made from potatoes from all over, coooked in peanut oil. I love this place, and this store is great. read more

This place is an overpriced gimmick relying on topping choices and quantity (fries) to satisfy its clientele. If you want a good simple burger and great fries at a reasonable price go to Super Gyros on Carlyle avenue. read more

Over all a great place to eat. Not just a hamburger joint ! Its real good food @ a great price. Check out their menu ! Many people complain about the price, but they still come here. read more

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This restaurant not only serves fantastic food, but is run by a bunch of really cool people. A lot of negative reviews complain about very small things, usually caused by a customer coming in 2 minutes before close, when it takes around 10 to cook a burger. I'm talking to you, Bob. read more

Trust Bill C's review, to a point: his burger was WAY better than mine! My burger was hard, dry, AND tasteless. Not like my burgers at all, but like an industrial grade elementary school burger. Fries limp: check. Portion large: check, should appeal to Lottawatta Creek fans. Definitely quantity over quality. On a good note: the peanuts were decent. I half expected them to be stale. Burgers should not crunch when you bite them. Buns should not crack (toasted stale bun). Fries should not be limp and greasy. I'm glad I opted for only one overcooked patty instead of 2... read more

Pros: AMAZING burgers and fries. Very fresh ingredients Con: Overpriced in my opinion We went there once when they opened and it was very very good. However, it costed my wife and I around $20 for two burgers, one fry, and one drink. Recommendation: Put everything on that burger esp some jalapenos and Cajun fries We would go back if I wanted to spend $20 bucks on two burgers, but I don't. Ever since I visited Coyote Run Cafe in Amarillo, TX (featured on the Travel Channel) my opinions towards burgers have been biased so take that as you will. Bottom line: If you have some disposable income you need to try these burgers at least once. read more

Customer service has always been excellent. We've been three times now. The burgers are similar to Steak n Shake but bigger and a little better quality. I highly suggest splitting a small fry if you're with someone. They give you A LOT of fries. The menu is pricey but the food is worth it in my opinion. read more

Friendly staff. Fast service. This is not the best Five Guys I have ever had, but they still provide good, not excellent, burgers.

This is our favorite absolute favorite burger place! We drive over an hour and a half to visit this place! This is our favorite date place! More than enough bang for the buck with huge portions! Best fries made with real potatoes! read more

Tried to do curbside pickup at the O'Fallon location a couple of weeks ago using the app. Placed my order for a couple of burgers, fries and drinks using the app, parked in front of the store and called to let them know I was parked in front. Order was promised at 11:51 am, according to the app. But 11:51 came and went. I called again at 12:15 and asked where my order was. It was brought out at 12:25 pm, more than a half hour after it had been promised on the app, and the shake was runny, as if it had been sitting on the counter for a long time. This was after I had tipped the staff $10 on the app. In addition, the place was not particularly busy. I will never go here again. read more

For starters, Five Guys is NOT In N Out, it's not close. It may be in the ballpark, but they are not on the same team. It's fresh, it's good in an old fashioned not fast food but burger joint sort of way. Yes, it's greasy and drippy but all in a delicious way. The fries were good, the way I prefer them to be- a little overcooked on the outside and a little gooey in the middle. Everything here is portioned huge so order small, get a table before you order since they are in high demand and enjoy. read more

I don't understand why people think this place is so great. The burgers are pretty standard. The fries are just ok. Everything is greasy and messy. My big gripe is it cost us about $25 for two burgers, two fries, and two drinks. That's what I call ridiculous! read more

Nothing special here, just greasy burger and even greasier fries. Totally unimpressed by this chain and I can't believe enough people think this is good food that they are selling franchises. I'll take Culver's butter burgers ANY day over 5 guys-- much better food, half the price and ONE THIRD the calories!! These 5 guys must be cardiologists during the day! read more

Awesome tasting burgers and about everything you can put on one is available and everything is fresh too. I have only had the burgers there so I can't comment on the rest but its a place that I like to eat at even though I'm sure its not the best for you health wise. You get a lot of fries and they are good but not great and the only downfall is that they are really expensive for a burger. Not sure if you can get out of there between $10-$15 which to me is pretty high for burgers but on the other hand its good enough to keep me coming back. read more

Don't even attempt to order delivery. Waited 2 hours just to be told my order had to be cancelled. Terrible service.

This location just opened. Being from Northern Virginia, the home of Five Guys, I am so excited it's here! We went for lunch today, and it was PACKED. Even so, we only waited 7 minutes for our food, and everything was just as we ordered. And it was as good as I remember from the East Coast. They have a ton of people working, and they are efficient and friendly. My only complaint would be that the soda machine was out of a few syrups and seemed to be low on carbonation. I'm sure that it is because they have been so busy, so we will let that slide this time. We're just glad to have them here in the Metro East! read more

Keisha gave awesome customer service! She truly cares about the customers! I heard a co-worker reprimand her for asking extra questions on an order. Keisha wants to make sure that the customers are satisfied! Kudos to Keisha! read more

Service went above and beyond. Really intensive and kind for fast food. The burger and fries were also great!

Wow - great burgers. FYI - the regular burger is a double meat burger, get the little burger if you want a single patty.

Amazing Burgers and fries at a decent price. It's a quick burger place so I'm rating it based on that type of place. The customer service is pretty good and the place is clean. read more

Best burgers in town! I am always satisfied everytime i come here. The employees are great, the food is amazing. Nothing to complain about.

I really enjoy five guys burgers and fries. I like the fact that the burgers cooked fresh right in front of you and that the fries are hot and crispy. Sure other burger joints are starting similar trends but five guys really set it off. There's one close to the house and it's always a crowd pleaser. While sometimes the line can be rather long, the wait is generally short and the food is always hot and good. read more

The Little Bacon Cheeseburger was large and I had it topped with lettuce, tomato, pickle, grilled onion and mushrooms, mayo and ketchup; VERY good, filling burger. Fries were amazing with perfect amount of salt. Got the large fry and shared it with my family of four, which was plenty. Clean and friendly. read more

This place can do no wrong, my daughter and I always make sure there is bacon on our doubles. Tasty fries plenty to share with the family. We were introduced to this chain by my Dad, and we have been hooked ever since. read more

The best burgers in the area! Nobody beats the Cajun fries, the topping you can get, the service, everything about this place is awesome!

So it's decent for fast food but I think Culver's or maybe a more local joint has a better burger. The quick hits - Burger isn't really that special.... no magic seasonings or prep. Kinda like what you fry in a skillet when you make them at home. - The fries are unevenly cooked so you get a lot of soggy, limp fries... the salt is regular. The cajun fries may be better but I tried to get the 'regular' spot. I can say the portions are huge but the prices are too high. I won't be going back as they only do burgers and fries and I'd rather pay a little less for what I think is better (culvers) or pay a little more and get better (red robin, plenty of other restaurants)... read more

I love this place. Excellent burgers. Fries are just okay. Get a kosher style hot dog instead. Loads of different toppings !

Love this place. Some of the best burgers and fries. Great quality, real ingredients, and fresh.

The place was very clean. Service fast and friendly. The burgers were good fries were ok not great.

Awesome Burgers get them the way you want them with a list of toppings a mile long. The fries like someone posted earlier. One order should be good for at least two people. I have never been disappointed. Always friendly staff read more

Great fries, especially if you ask them to cook them a bit browner. But, those burgers are totally average. On my last visit to this location, the soda tasted just like the burgers! I assume the cooking odors invade the soda machine and it is not cleaned properly, or at all. I might stop in for an order of fries occasionally, but I will skip anything else. Ugh, just couldn't finish the burger or the soda! read more

I'm a five guy fan but last night my Burger was over cooked and the patties are getting thinner. Sad to say. Hope next time is better.

Love going to Five Guys. The veggie toppings are always so fresh. My mom was recently visiting from Egypt I introduced her to this place. After when ever we planned to go out to eat her choice was Five Guys. She totally loved it. read more

The burgers are great and ask for the seasoning for the fries, you don't need too much. The idea of the "floater" on the floor and making sure the place stays tidy and he/she ask if they need anything is a neat addition to a place like this. The kitchen is open and the interaction the staff is having with one another is very positive and creates a great atmosphere. read more