Five Guys

My food was delicious and hit the Coustomer service was very friendly and nicely the cashier she is…read morevery friendly smiling lady name is Dania thank for be a great customer service

Plenty of tables and seating, clean space, average service, and delicious burgers. Pricing is not…read morefavorable, but definitely worth it for a quick and easy dinner!

Front counter

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12-27-24. Counter

Honi-Bear Boba Cafe

4.1(60 reviews)

3.1 mi

Finally got to have a boba drink after passing my glucose tolerance test!…read more Decided to come here since being pregnant means avoiding caffeine. They have a coco series that's really good. Normally I'm used to seeing mango coconut. But this place had banana coconut and it was delicious. You could taste both banana and the coconut. The sago is cooked perfectly and same with the boba. The sweetness was perfect to my liking too! My only suggestion would be to use more ripe bananas since some banana pieces were clearly not ripe ones. Service wise, they work pretty quickly so my husband and I didn't have to wait long. All in all, probably coming back here given the chance.

Came to Honi Bear today for the first time. It was a Sunday, so it was a little busy. I ordered…read moreEarl Grey milk tea. Service was very slow. Probably waited 10 minutes. Seemed like there was only one person working. I was disappointed that there was hardly any human interaction. When you walk into the store nobody's greeting you and I had questions and nobody was there to answer them. What happened to customer service these days? Wow I'm from Orange County and customer service is Incredible there, but have found in the Pleasanton and Dublin, customer satisfaction doesn't seem to be important. That's really sad. My Earl Grey milk tea tasted nothing like Earl Grey and tasted just like a black oolong tea. Pretty disappointed, so I won't be returning.

Inside

Mango milk with mango jelly

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Snow bear ice coffee with honey boba

Ttobongee Chicken

4.5(190 reviews)

3.2 mi

Enormous pieces with lots of sauce!…read more Ttobongee is your typical order to-go Korean chicken joint. There isn't much searing and they don't really have table service. My friends and I ended up sitting and eating since we didn't check beforehand. The portions are huge! It was a bit funny because one of the plates had a regular sized chicken drumstick hidden under all of the plumped up ones. While the sauces were great, I personally liked the Yangnyum the best! It had a sweet, tangy flavor to it. It's a small chicken shop great for to-go meals. Despite this, they still kept it clean and bright inside. Recommend for those looking for something to takeout!

They have good ol' school yangnyeum (sweet/spicy) flavor I grew up with in Korea!…read more I ordered online since I saw that it would take 20-25 minutes, according to the online platform. It was perfect timing and they graciously allowed me to switch to dining in. There are 4 tables inside so it is a bit cozy but they have a setup convenient for immersive but messy chicken eating - such as, disposable gloves and a mini-trash can. I would have dined in their shaded patio but it was getting chilly out. When I wrapped the rest of my chicken after my fill, they added an extra radish pack which I appreciated! I did notice another party who mentioned their chicken was too bland. I wasn't sure which flavor(s) they ordered, but after experiencing that their yangnyeum flavor is what I consider "OG" (more subtle, not overly sweet/spicy) I can understand. At the same time, I think this is the charm of this place that I do find most other Korean franchises try to match the current "trendy" palate that is sometimes too much for me. Thanks ttobongee for sticking with the traditional yangnyeum - really hard to come by now, especially here in the States.

Dine-in place. Clean and cute.

Fried Tofu Kimbap

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Half order Crispy Chicken Wings

Starbird Chicken

Got the Cali Gold BBQ Bacon and it was SO delicious!…read more I got a coupon and even I bought nothing additional (already got food at another store), the customer service was extraordinary. Nice ambiance: bright, clean, upbeat music. Parking was plentiful outside on a Friday noon. Will come again.

Chicken is good but They gave me wet cold french fries . I didn't stay to eat here, ordered at the…read morekiosk so I cannot speak to service, or ambiance. I'm grossed out that when I went to grab a fry they were very cold, and very wet. One smelled at bit earthy in a worrisome way. It wasn't an excessively cold night, the bag wasn't in front of Ac, and the trip home wasn't more than five minutes so there's no way this happened after leaving the restaurant.

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In-N-Out Burger

3.9(605 reviews)

1.3 mi

I come here all the time and absolutely love In N Out. I myself worked in lots of restaurants in…read morethe past and I know how tiring it can be to put up a good attitude constantly and dealing with SO many human interactions in a day. Tonight the guy that helped do my order and the one to give me the food was ERIC. Dude was friendly and I watched almost every interaction he had with a new person that walked up. He made sure he was smiling and genuinely was efficient and helpful. Restaurant work can be rough and you're always expected to have a good attitude on the job but we are human. ERIC was friendly, smiling, and helpful to everyone I watched him interact with and it was almost 10pm at night. Great job bro thank you

On the way to San Jose decided to stop by real quick to fill the tank. Well that was a huge mistake…read moreon a Saturday afternoon. The line was long and the wait time was 26 mins. Ouch. Made all of us hangrier. While waiting we noticed a bunch of teens just making tik toks or something, they were pretty loud and at that moment I realized, this is the spot where cooked generations come to eat. Just kidding, it's always a good signs when businesses are busy like this. We finally got our food and it was all delicious as usual for In-N-Out. Havent had bad experiences for food quality at any of these locations. One thing is for sure is that I will avoid this location unless my pregnant wife craves it. Just too long of a wait.

Interior 10/29/2025

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Wild One

4.5(499 reviews)

3.1 mi

Cute spot to dine outside in the summer! They're on Main St in downtown Pleasanton in the little…read morecourtyard where Almare Gelato is. I wouldn't expect traditional Mexican food coming here because it's definitely more of a Cal-Mex fusion! The presentation, ingredients, ways of preparing are different and I love that :) Asada Fries ($25): I enjoyed this much more than I expected, and I thought I would bring some home...I didn't. The ranch and BBQ sauce surprised me, but the flavor profile worked! Also loved the shape of the sidewinder fries, kind of like c-shaped wedges. Crispy Plantains ($14): I enjoyed these dipped in sour cream! It came with a lot, so I would for sure save some to eat with vanilla ice cream at home :) My friend got a side of black beans ($8) with it which she said was okay; I think she was thrown off by them being drowned in water lol Our server was lovely even as the evening got busier. I will be back to try their enchiladas and Mahi Mahi burrito!

Cute new spot in pleasanton. The food was pretty good and they had a ton of vegetarian options…read morewhich I appreciate. The staff were super friendly joking around with us. They even split the meal onto two separate plates for us. The food was reasonable priced, around 20-25 per dish. However, a fountain soda was $5 and the fee to split the meal was $3, which we felt was a bit excessive. Otherwise it was a cute place to stop for a quick lunch!

Taquitos

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Asada fries

The Cheese Steak Shop

3.8(402 reviews)

1.2 mi

Today was the best tasting cheese steak sandwich we've had in a long time! Highly recommend adding…read moreextra peppers. Yum!

Please read before ordering. My husband and I got very sick after eating here, with what felt like…read morefood poisoning. There was only one person working, handling both food and the register. I called the owner the next day. He apologized but didn't follow up or show much concern, even after I mentioned we considered going to the hospital. I missed work, and even my child had stomach pain after a few bites. I won't be returning to the Pleasanton location.

Been awhile since I've had a Philly Cheesesteak

Sizzlin' Pig Tater Tots

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Pizza Steak and Philly Cheese Fries

Jack in the Box

2.3(96 reviews)

2.0 mi

Lousy dry burger with stale toasted bun. You can tell it's old Very dissatisfied…read more Cheap ingredients

I ordered the Munchie Meal and it was pretty good. Service was quick from taking our order to…read moregetting it. There were a couple of people eating when we arrived. The dining area was clean and tidy, soft music playing in the background.

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iniBurger

4.3(799 reviews)

0.7 mi

great food and service. root beer float is amazing and the crispy chicken burger. You should try…read morethe wings with mango habanero

Great burgers!…read more Super friendly staff. Thanks to Jose for helping out with the order

Mini Burger

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Lee's Sandwiches

3.4(715 reviews)

0.6 mi

This review is based solely on the amazing Vietnamese/Signature iced coffee. Wow! Priced at $6.50 a…read morepop, it was everything and more. I needed a refuel and it def did the trick! Would be more than happy to come back to any Lees location to try their banh mi including the BBQ Pork, Teriyaki Chicken, or Shredded Chicken. I noticed you could also do any Banh Mi as a bowl too! They also have brekky sandwiches served on a baguette or croissant, appetizers, soups, tea/smoothies/other drink options, and more. There is some seating, but seems mostly like a quick service/grab & go. Located in a shopping mall, there's plenty of free parking. Friendly staff, little to no wait time. Have you tried their signature coffee yet?

We placed a large catering order with Lee's two days in advance for a work lunch, spending nearly…read more$400. We scheduled pickup for 10:15 AM, yet when our admin arrived around 10:00 AM, the staff had absolutely no idea our order even existed. How does a business fail to keep track of an order placed online two days ahead of time? What made this experience even worse was the complete lack of accountability. Instead of apologizing or taking responsibility for their failure to check online orders, the staff blamed us for not calling to confirm. We placed the order through their online system, provided two days' notice, and scheduled a pickup time. Why should the customer have to chase down a business to make sure it does its job? Our order ended up being an hour late, completely disrupting our lunch plans. For an order worth nearly $400, we expected at least basic professionalism, courtesy, and an apology. Instead, we were met with an unapologetic attitude, poor hospitality, and staff who somehow managed to make the entire situation feel like our fault. When the sandwiches finally arrived, they looked rushed and carelessly thrown together, which only added to the disappointment. What is particularly frustrating is how poorly this entire situation was handled from start to finish. Mistakes happen, but how a business responds to those mistakes says everything about its management and customer service. A simple, sincere apology and an effort to make things right would have gone a long way. We received neither. I've also noticed a pattern in how this location handles online reviews: positive reviews seem to receive responses, while negative feedback appears to go unaddressed. If management only wants to engage with happy customers and ignores legitimate complaints, that raises serious questions about whether customer feedback is actually valued. *We will never use this Lee's location again, and I would think twice before trusting them with catering for an important meeting or work event. When customers spend nearly $400 and place an order days in advance, the bare minimum expectation is that the order will be ready on time and that staff will treat them with respect. This location failed on both counts. Whoever is managing this location needs to take a serious look at how orders are handled, how staff treat customers, and what accountability actually looks like. The lack of preparation, the hour-long delay, the attitude, and the complete absence of an apology were unacceptable. This was not just a minor inconvenience; it was a thoroughly mishandled catering order and a disappointing example of customer service. Absolutely unacceptable.

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Banh Mi Combo

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Signature Iced Coffee - Ca Phe Sua Da

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56 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Mr. And Mrs. M.

1 year ago

My son and I went to the Dublin CA location today around 11:30a. While I was standing at the pick up counter, I looked to my left and saw a man whom I later found out is the store manager (Cesar) in the back wiping what I believe was mold off of the hot dog buns with a rag or napkin! I asked what he was doing and he tried to play dumb. I said you cannot serve those to people, you need to throw them away! I don't know what the heck is going on there but I will not be back and I'm not sure how to report this. This location is a Franchise, I just called to ask for the franchisee information and the same guy, Cesar identified himself as the store manager and would not provide me the franchisee contact information. I'll reach out to the county health department tomorrow. This is wrong, wrong, wrong! read more

Matthew H.

Elite 26

203

406

2036

3 years ago

Five Guys Burgers and Fries is a go-to spot for a hearty meal, but it comes with some pros and cons. The lettuce-wrapped burger option is a great choice and it's worth noting that the regular size comes with two juicy patties, making it a filling choice. The fries at Five Guys are a real highlight - they're deliciously crunchy and perfectly seasoned, adding a tasty side to your meal. However, the downside is the steep prices. While the quality is there, you'll find that the cost for a burger, fries, and a drink can add up quickly. So, if you're looking for a budget-friendly option, you might need to weigh the delicious taste against the dent in your wallet. read more

Farhad B.

126

11 years ago

This was my very first time at Five Guys! The person who took our order was nice. I kept asking for things they didn't have there. Such as avocado and ranch. I love avo on my burgers and ranch with my fries. I also asked for my fries to be extra crispy and he said they can't do that either. So I wouldn't say that Five Guys as a company is customer friendly, but the person working there was! He agreed about fries with ranch and he asked the cooks to make my fries extra crisp for me. read more

R K.

16 years ago

This is a better burger than In-n-Out with the variety of toppings and it is definitely tasty and delicious. However, I'll still go to In-n-Out due to the budget factor. This was a $45 dinner for 5, whereas, In-n-Out is $30 for 5 people, and still pretty darn yummy. I do like that they write the calorie info, for the burgers on the menu and they have a wider selection than In-n-Out. read more

Kay H.

15 years ago

I went to Five Guys a couple of weeks ago and I loved it! It is as good as In N Out but in a less fast-foody kind of way. It's a more home-style kind of burger with more choices for toppings. More expensive than In N Out but worth it in my opinion. I'll be going to In N Out AND Five Guys because both are great in different ways. Keep up the awesome job guys! read more

Frank W.

5 years ago

I like Five Guys but not enough for the price increase of the chain. The burger is always good and juicy and the fries are flavorful but as far as fast food goes, you can get more for your money somewhere else. However, I will say that the employees who work here are nice and if you ask for extra ranch they will give it to you which I always appreciate. read more

Brian E.

14 years ago

Like this place a lot. Especially that the burgers are customizable, so I can get Jalapeno's on my burger. It's like a less-complicated Fuddruckers with better burgers in my opinion. Great fries, great atmosphere. Just go before or after the lunchtime rush, as it can take a while to get out of there during the rush. read more

Mike L.

14 years ago

I dont know what they put in their burgers... but it must be drugs why? because it keeps me coming back for more!!!!! I liked n and out.. but i LOVE 5 guys!!!! oh and don't even get me started on the SODA machine!!! for real? over 120 THOUSAND different soda combinations?? who does that??? Go see for your self read more

Chris R.

15 years ago

I think I let myself buy too heavily into the hype machine about 5 guys. A few of my coworkers absolutely swear by the place. IMHO it seemed pricey for a quick burger and I've definately had better burgers. For a couple bucks less I'll stick to In N Out or for a couple bucks more hit up Fudruckers or Nations. read more

Peter T.

15 years ago

I like their burger better than the sitting condition. I love their mushroom burger; however, the place is always crowded and it's difficult to find any place to sit. But that's what you have to put up for good burger. However, I don't care too much for their fries. It's a bit too dry for my taste. read more

Emily J.

15 years ago

I like their burger but don't care too much about the environment. The burger is great but the place is too crowded and not very clean. It's a bit messy mainly from the free peanuts. Even though the burger tastes great but I don't care too much about the cajun fires. read more

Angelica R.

2 years ago

I ordered via Doordash. The time was okay (the driver waited for the order at least 25 minutes). The burgers were way salty and mislabeled. The shake was pretty good, but the fries were great. Sorry to say but we're not in a hurry to go or order again. read more

Bill D.

191

101

5 months ago

The 2 stars is for the cajun fries and the shakes! The cheeseburgers were soooooo messy! The bottom buns never had a chance.wrapped in foil probably the first and last time i eat a cheeseburger with a fork and knife at home!!!! Sadly disappointing read more

William B.

3 years ago

Good food , great service. The guy who calls out the # of the order is pretty loud but he could see in my face i wasnt happy that day and knew just wat to say to cheer me up that day. My daughter and i enjoyed our lunch that day and will return. read more

Naina S.

Elite 24

435

297

699

6 years ago

I want to put five guys fries seasoning on everything I ever eat. The fries are so good and they give you such a large amount. They're my favorite fries out there. The burgers are great and you can get as many toppings as you like for free too! read more

Don P.

13 years ago

The atmosphere was great and the fries were fantastic.The burger was half the size of the bun but it tasted good. A great place to go for a fun burgers, the peanuts are a nice bonus. I would recommend this restaurant to everyone read more

Joseph S.

138

14 years ago

I had a good experience at this restaurant. No wait to order (we did go later in the day) and about a 5-10 minute wait for our food after we ordered. Lots of seating and very friendly staff. read more

Michael S.

14 years ago

BEST BURGER IVE EVER HAD. their fries are ok but their burgers are AMAZING! great food for the price! Highly recommend this burger place, way better than any fast food restaurant! read more

Fan Z.

8 years ago

I went this place with my kids. We ordered Bacon Cheese Burgers and fries. Everything was really just OK, nothing special, not worse or better than other Burger restaurants. read more

T C.

15 years ago

Very tasty burgers and fries! I will definitely eat there again and many times. One tip: the fries are too salty, I will ask for fries with no add-on salt. read more

Five Guys - burgers - Updated October 2026

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Service her is great! Diana is super sweet and very helpful and the food was excellent!!read more

This was my second time visiting this location. My first experience was very pleasant, but…read moreunfortunately, my second visit was not the same. I was met with an attitude from the employee at the cash register when I made a simple request. I only wanted to switch the bread on my sandwich from the regular sourdough to the Parmesan sourdough that was being offered. The first time I made this request, there was no issue at all, so I assumed it would be a simple adjustment. However, this time I was told that it could not be done and that it would be up to the cooks. The employee did not make an effort to ask the cooks if they were able to accommodate the request and instead gave me my sandwich on the regular sourdough. I did not complain at the time because I had to return to work, but I did want to speak with a manager and unfortunately did not have the time to do so. Moving forward, I would appreciate it if customer requests were handled with more effort and communication. Even if a request cannot be fulfilled, employees should still take the proper steps to ask the appropriate team members rather than dismissing the request. A simple bread substitution should not have turned into such a difficult experience. I hope this feedback helps improve customer service at this location.

Athens Burgers Restaurant

4.0

(701 reviews)

I ordered the crab sandwich per my questions and ask for recommendations it was delicious prepared…read moreperfectly

We finally payed a visit to this restaurant after living here for 9 yrs. It was really worth the…read moreshort trip. The ambience is bright, open very clean and welcoming. The menu is great with a good variety of items for lunch and dinner. The specials and milkshakes are easily displayed. The service is good and timely. The staff is polit helpful and very pleasant. Our order consisted of combos: turkey burger, Athens burger and a double cheese burger with fries for each. The men had soft drinks and I had a scrumptious vanilla milk shake, which they did not disappoint on portions and size. We were all satisfied and I had some to go. A return visit is definite.

John's Char Burger

4.1

(486 reviews)

This place reminds me of like radiator springs off cars but the food is really phenomenal and you…read morecan get your car done next door that's a win-win situation to me. I came upon this place when I was just hungry I was just searching for somewhere to go somewhere cheap and when I tell you their menu is... is that like what the hell is a french onion burger I don't know but I want to try it like it just sounds good you can't go wrong with anything you get here and if somebody said oh this place is mid or it's okay yeah you need to go back to culinary school buddy

The service here seriously needs improvement. I don't come here very often, but every time I do,…read morethe service at the walk-up counter is awful. The staff is consistently rude and unfriendly. On my most recent visit, I couldn't even get a simple hello, she just stared at me until I said something, and then she literally chucked her pen at me to sign my receipt. I almost wanted to match her energy and throw it back, but I didn't. The food is always good, though. The burgers are solid, and the fries, as usual, could use some salt. I asked if they could be salted, and she said no because the salt gets stuck in the fryer? I'm not really sure how that makes sense when the fries could simply be tossed with salt at the end before being put in the bag. Overall, the food keeps me coming back, but the customer service definitely needs some serious work.

Ben's Burgers

4.0

(260 reviews)

There are a lot of old school burger places in California. One offs or small chains who fill a…read moreneighborhood niche. Ben's fits firmly in that category. They offer burgers, fries, onion rings, hot dogs, milkshakes, etc. The space is no frills. they have about 1)2 dozen tables inside and a few out. They have a small staff and five off those mom and pop vibes I love. The burger was solid ( fresh toppings, good sized patty) and the onion rings were wonderful. They were crispy and had just the right amount of crispy ness. And the prices? More like 2006 than 2016. I got lunch for under $15 bucks ànd couldn't eat it all. Although Ben's is in a small strip mall, the area is mostly residential. So if you don't happen to be in the neighborhood, you might never find it. If you are a burger fan, you should visit. It might be off your beaten path, but small, local places like this should be cherished. Recommended.

TL:DR - solid neighborhood joint…read more Parking - huge lot. Located in what looks like a partially closed strip mall in a neighborhood Service - Focused. What da ya want? LOL. Love it. Some may call it rude. It just is people. Ambiance - Man old school charm. Love places that are throwback burger joints Food - decent burger. Needed a bit more seasoning (salt and pepper) which is available on the counter. Fries freshly cooked!

Wienerschnitzel

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(56 reviews)

Experience was so good, the employee fernando put the fries in the bag very quickly and he worked…read moreso good.

To be honest, just your average location nothing better nothing worse food is very on point service…read moreis good

Roam Artisan Burgers

3.3

(457 reviews)

It was really nice to be able to get a vegetarian burger in any style. Usually there is only 1…read moreoption if any at all. I got the vegan cheese burger and my wife got the tejon vegetarian burger and we shared the sweet potato fries. All the food was great, the servers were very friendly and professional, and the ambiance was comfortable, clean, spacious. Will definitely go back the next time we are in San Ramon.

We walked around the Lot and ran into this burger place. I got the Tejano Bison burger and he got…read morethe Herritage Bison burger. I think the actual bison patty was super delicious, but I did not like my toppings much. The corn chips were soggy and the avocado was overwhelming. I could not taste the jalapeno relish or cheese much. However, he stated he really enjoyed his burger. Maybe I will come back to get a different one. The fries were okay. I wish they had flavor fries liek garlic fries or real truffle fries, rather than just the seasoning. I also wanted ice cream and Salt & Straw had a fat line, so it was nice they had soft serve here. I liked my vanilla ice cream with chocolate chips. Self service water. The decor was nice. A bit more elegant than a regular burgar joint, but also we are in SR.

Chick-fil-A

3.8

(51 reviews)

** 3.5 - 4 stars ** Yup my first time having Chick-fil-A…read moreevahhhh! Never had the chance as always a long line at the drive thru (like some popular burger spot) that I prefer to avoid! My 12 year old niece loves Chick-Fil-A so found a location in Pleasanton without a drive thru BUT a clean, organized, dining space! I ordered the honey-chicken sandwich with pimento cheese with jalapeño. The chicken patty wasn't necessarily my fave as texture is a bit bouncy. A tasty sandwich but I have my favorite 'bird spot that's freshly dipped and hand breaded with a nice crisp. Tenders and shakes are a big hit when seasonal peach is available. Service is wonderfully friendly, professional and almost unheard of these days! So appreciate Chick-fil-A hiring the right people and training them accordingly! Overall, decent chicken sandwich and tenders option but I'll visit for the seasonal shakes and waffle fries. Plenty of lot parking at this location.

This is by far my favorite chick fil A in the east bay! Parking is very easy parking here…read more It is relatively new so it is very clean. However I find all chick fil A are clean and they do a good job maintaining their interior despite the chaos of a fast food chain. Service is always fast and quick. I always use mobile app to do pick up and it never disappoints. The quality of food is good and consistent with other locations too. Service is always good, employees are pleasant. I am very happy with this location and this is my to-go location for Chick-fil-A.

Subway

3.0

(75 reviews)

Located in the same strip mall as Chick-fil-a and Plato's closet. Plenty of parking but it can get…read morea little busy during the lunch hour rush. The Subway itself was not busy. Very easy and quick to order and be on my way. Tables available if you want to eat there or take it to go. Food was as expected. I think there is alot more sandwich shop competition now.

They don't make it the way you order it!! Ordered online a simple plain turkey sub, just meat and…read morebread for my kids in between their 1,600 and 3,200 race. They messed it up, loaded it with mayonnaise, lettuce tomato cheese etc. Not what runners need and inedible. Stomachs started to act up during the race. Even asked when I picked it up whether it was plain and I got a smile and a nod. DONT GO HERE!!

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4.7

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First time trying Firehouse Subs. This shop is fairly new to the Rose Pavillion, I think maybe 8…read moremonths or so. It's in between the Iniburger place and Mochiholic donut shop. I got a medium Italian sub. It was hearty and delicious. Very filling - your traditional classic sub. Service was great and plenty of parking in this outdoor mall.

Great quality sandwiches and fantastic customer service!…read more Our favorite sandwich is the Italian and my daughter loves the Mac and cheese. It's hard to find a sandwich spot that has other things but sandwiches so it was nice to have something for my daughter since she doesn't love sandwiches. It was clean and bright inside. Glad there's a location in tri-valley now!

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