very disappointed and disgusting customer service was horrible,ac is not working it was hotter then he'll in there. fridays were soggy with no flavor and hamburger had no flavor at all first and last time i eat here in n out would of been alot beter also its very expensive for the foos not beeing good. read more

I love how the flavor and quality of Five Guys burgers is consistent no matter what state or country (There's one in Paris, at Gare du Nord station) you find it in. I was seriously craving a burger and this joint delivered, with no surprises. The burger was big and juicy and filling and just totally hit the spot. At this location you can order burgers "all the way" (which mean that the burger will come topped with many of the classic toppings that burger lovers know and love) instead of having to request each topping and condiment a la carte, which saves so much time. You can even get the burgers bunless, or as a burger bowl (gotta love California). And, not surprisingly, my order of fries was enough to feed half of the people in the zip code. I only wish they were salted though. Although they were fresh, I think the cooks forgot to hit em with a bit of salt. Not a deal-breaker though; I grabbed a few of those little to-go salt packets and took matters into my own hands. Finishing my meal with a (chocolate) cherry on top was my cherry chocolate shake; a sweet compliment to my otherwise savory lunch. Delicious lunch that kept me fueled the whole day, even though a cross country flight. Five Guys, you're alright with me. read more

Five Guys - So. Many. Bag. Fries. - Burgers Near Me - Dublin, California

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Convenient place for a quick bite with family when shopping at Hacienda Crossings. We were planning to visit Barnes and Noble to reward the girls with a book each for making good progress in their reading prowess this summer, and stopped by for burgers, shakes, and peanuts! We found parking right across the street and walked over. There were quite a few patrons inside but the line was short, so it didn't take long for us to get our orders in. The burgers aren't cheap, but they can be customized -- "everything except mustard, please!" The girls and I got our drinks (they have Coke Freestyle machines for dispensing soda and water) and watched the kitchen staff make our burgers. Our food took just a few minutes to prepare. The girls were hungry, and dug into the food almost as soon as we sat down. I patiently shelled peanuts and watched them enjoy their "messily delicious" burgers, feeling the happy glow of daddy-hood! We will be back soon! read more

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Ah Five Guys. My very first experience with the guys was in Stafford, VA of all places. I walked in there thinking damn that was a hell of a burger. Back then, I lived in HI and was ignorant of all these chains. Fast forward a bunch of years and I made my way to the mainland. Five Guys galore. Each time, I leave with a smile on my face. Each time, the burger is just as good as the last. And the fries. Oh my. The fries. Burger is straight juicy and tasty. Perfect amount of fillings. Perfectly messy. Bun steamed to perfection, enveloped in a foil wrapper. Genius. I've never done crack. But I surmise Five Guys Cajun fries come pretty damn close to it. Just bite after bite. Until that greasy brown paper bag is empty. Did I just down 2000 calories? Damnit. I'm passionate about my burgers. And I actively engage in anyone that dare compare Five Guys to In n Out. Just no question. **Dropping the mic** read more

Five Guys - Little one - Burgers Near Me - Dublin, California

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Turn on the AC! It's sauna inside! We took our food outside and outside was much cooler than inside... the food was decent but not sure how they are storing food in that temperature! read more

Craving a good backyard bbq style burger? Five guys is the place to go! With a variety of veggies and sauces to add, you can customize your burger however you like. The only problem I have with visiting this burger joint is the price; it's definitely not somewhere I can visit often because it costs a lot :( It's a great place to satisfy your cravings though! They used to offer free peanuts, but due to the pandemic, I think they stopped giving them out. Remember to order French fries!! Either Cajun of five guys style, it's an essential part of your five guys burger meal~ read more

Five Guys - Drink station - Burgers Near Me - Dublin, California

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Dublin location is my families favorite. Great services, always busy but food never disappoints. My family and I will continue to come here for dinner right after a full day of basketball games. read more

Food - 5/5 Service - 3/5 Ambiance - 4/5 Don't know what it is, but Five Guys have always had the best burgers for a chain restaurant that I've ever tried. Always delicious. Compared to In-N-Out, they have less lines (so faster service), more options/customizability, and better fries. People do say that it's a little expensive, so keep that in mind, but if you're willing to pay for great burgers this is the place to go. If you're looking for an In-N-Out alternative, or just a great overall burger restaurant, definitely check it out. read more

Their burger and fries really hit the spot. I don't know if I got lucky or if I was in the right mood, but my meal at Five Guys was super enjoyable. Fries were perfectly crisp on the outside and soft on the inside and came out piping hot from the kitchen. It was also a very generous amount for the small serving that I ordered. The cheeseburger was also hot and fresh. Good tasting cheese. A crisp, vegetable-y bite. Patty not particularly remarkable but it was hot and did its job. My only complaint is that fast food burger and fries for nearly $15 did make me raise an eyebrow, but when the food tastes good you soon forget how much it cost you. I'll come back soon to see how consistently great they can be. read more

Ordered a cheeseburger. Specifically asked for burger not to be overcooked. Burger was crispy and hard. Ordered grilled cheese sandwich. Put american cheese on the flat top grill. About 50% of the cheese stuck to the grill. Had them remake and they said they could not melt the cheese unless they put it on the grill. I asked them to put roll on grill and toast until cheese melter. What I got was a totally burned bun. To make matters worse, english was obviously a second language and they could not understand what I was asking. $11 for a burger. Avoid this place. MUCH better elsewhere. Amazed this place stays in business. read more

After our hike, the boyfriend and I decided to get lunch to go from here. We ended up placing our order online using the doordash app. We decided to order the following: - Hamburger: with mayo, lettuce, tomato, onions, ketchup and pickles. The second burger we got did have pickles. I didn't realize that the burger comes with two meat patties. - Bacon cheese burger: with relish, mustard, ketchup, grilled mushrooms, grilled onion, tomato, pickles, lettuce and mayo. -French fries: were freshly made and just need salt for more flavor. It was soft in the inside and crunchy on the outside. Overall, service was fast and friendly. Burgers were good and juicy. read more

Did not like the service. By wishing 'welcome in' together 8 voices, it doesn't mean that you are giving great customer service. The peanuts were rotten and the food was not that great. Quantity is less and taste could definitely improve. I have tried other locations and they are much better. read more

A decent burger joint located in the Hacienda Crossings plaza. What I liked: - easy to read menu with calorie counts - totally customizable burgers (including making them bunless or in a bowl) - a huge variety of toppings - free roasted peanuts - super delicious fries!!! - affordable prices - super friendly cashier - fast service What could've been improved: - burger patties was super bland. So, they could be tastier or better seasoned - turn down the AC in the store a bit... it was too cold. Brrr.... I'd go back and try their other stuff :) read more

Five Guys - Bunless burger in a bowl, little-sized Fried, peanuts and regular cheeseburger. - Burgers Near Me - Dublin, California

My favorite Cajun fries ever! I've actually come here just to pick up an order of fries. They're well seasoned, fried perfectly and addictive. My husband and boys all enjoy the burgers and ALL TOPPINGS ARE FREE! The burgers are well made with flavorful beef, fresh toppings and packaged well to go. Yum! read more

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Food has been accurately prepared every time and on time. Plus the manager on duty is very customer service oriented. I had a technical issue ordering online and was charged twice. I called the restaurant and I wanted to cancel one of the orders before it was prepared. He said I was wondering why the order was exactly the same for the same person. He understood and refunded my money. Fantastic! read more

Ok so all over tiktok ppl have been raving about 5guys grilled cheese patty sandwich, so of course I had to give it a try. This sandwich did not disappoint. Hot melted cheese on an all beef patty topped with raw onions and tomatoes...the only thing I had to do was add salt. This sandwich was buss'n ..so delicious. I ate 1/2 that night and the other 1/2 the next day and it was still . Great job 5guys. Service was a-1 and the ambiance was clean. read more

I used doordash to order for pickup. I got the little cheeseburger and little fries. Both plenty big. I'm glad I didn't get the regular size cheese burger and reg fries. That would have been way too much food for me. The fries are more on the soggy side and the bun was also soggy. It was really messy to eat perhaps because the bun was so soft and they use alot of sauce. The service was ok. A little abrupt. I much prefer in-n-out burger. The cost is a little more pricey. Also the doordash price is a bit higher than if you order at the counter. $7+ for the little cheeseburger and $4+ for the little fries on doordash. The place was not busy on a sunday afternoon. Just two others waiting for their takeout. They have taken their indoor seating away, just a couple of outdoor tables. No one was using the outdoor tables when we were there. read more

In the Bay Area we have many burger options and hey I'm all about the independent burger joint. Yet, I keep an open mind and I have my favorites like Super Duper (which has become a mini-chain). And yes, I've been to In-N-Out too, but after the 6th visit or so, it gets blasé, blasé. So today I was in the East Bay running some errands and before you know it lunch time rolls up, hey since I'm in Dublin, sadly not in Ireland anymore, Dublin, California, I decide to spontaneously hit the first burger joint I see. And before my eyes can peruse... Five Guys! Five Guys is a company that started in the D.C. area by Janie & Jerry Murrell, and their 4 sons, oddly a 5th son was added afterwards, hence the "Five Guys" name. This was way back in the 1980's. Since then it has franchised worldwide and almost everywhere across the U.S., Not too shabby for a company with such a grassroots start. Yet, I'm still scratching my head on how the name came to be well before the arrival of son number five... several years later. Get it? Am I over analyzing this? Odd. Five Guys it is! I walk in and it's kind of retro with a killer 1980's soundtrack playing. I think John Cougar Mellencamp when I first walked in, Bangles when I placed my order, Bananarama while I waited. A few people before me and now it's my turn. I'm familiar with the menu so already know I want a double cheeseburger and toppings of my choice. I add a small fries too, knowing that at Five Guys a small fries is like a large. I add a fountain drink, knowing the up-sell of a shake would kill my "Z. Cavaricci" size 29" inch waist, yeah right lol. So my order is placed, but since I'm really closer to a 32" I scoop my complimentary peanuts and pure my cream soda without a care in the world! Duran Duran playing, I sit down, and now I'm Hungry Like a Wolf. My order is called... burger fresh & messy (3.5-stars), fries crispy (solid 4.0-stars), all is good in my world. Run DMC now playing. All in all, I recommend Five Guys with an asterisk (*) attached. Remember that the company is franchised so prices fluctuate from city to city. I paid around $15 for a lunch in Dublin, California and for the most part the "fast food" meal lived up to what I paid. Having said that I'd deduct a star if I paid a dollar more at any other locations. For that amount I'd rather be eating at a local independent burger joint, but without the free peanuts and fantabulous 1980's music! Eh, I'd return, I guess. read more

Five Guys - Hall & Oates while diggin' her side ponytail;) Burger messy good, fries on point. Word. - Burgers Near Me - Dublin, California

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Very yummy burger. Love your soda machine, really cool. The strawberry Fanta is great. read more

Five Guys - Burgers Near Me - Dublin, California

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Took forever, basic burger. Nothing bad to say about the food but it's not worth the price. And the waiting/pick up area is unorganized and small when busy. read more

Ordered five small cheeseburgers and two large fries for almost $80. After 20 minutes or so, I saw five burgers lined up on the preparation condiment table just sitting there. After almost 5 minutes a staff member came in from another room and finish putting the condiments on them. She put them in a bag and then they sat for another seven or eight minutes waiting for the fries to be ready. I had to ask for my now cold burgers and that I would be back later for the fries. They seemed really surprised and confused that I knew they were our burgers sitting there. Halfway done eating our cold burgers, someone brought the fries over. On a side note, the bathrooms were all so filthy. This was on a Sunday night and they weren't even that busy. I won't be back to this location again. read more

I love the Kosher style hotdog from here!!! It's so good and filling. I usually order it with all the toppings and it always hits the spot. The Cajun fries is a must with your hot dog or burger it gives your meal a nice spicy kick. I love how they offer peanuts to enjoy with your meal and you can scoop as much as you like. I ordered my meal through the phone and picked it up. My meal was ready to go and each time there is a huge amount of fries inside. They are generous with their portion sizes. read more

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Meh. Got the patty melt Obama style. Maybe my fault for doing two "secret menu" items in one but not very good. Tasted kind of lukewarm and blah. Not enough seasoning. Fries were skimpy. Yes Five Guys fries were skimpy. Horrible value. I used to pay for their overpriced fries expecting an extra scoop or two. Only a bit more than a cup. Great tasting fries though. read more

Great food, shakes and fries. Whoever says this isn't one of the best burgers is crazy. Service can be hit or miss here, even when slow. The place is always clean though. read more

There was a short female employee wearing a Black shirt, Black hat, tattoos, and extended eyelashes; working on the kitchen line. She touched her mask while wearing gloves, and proceeded to touch the food with the same gloves on. I told her, and another staff member (Male Red shirt) that she touched her mask, and that is unsanitary. I asked her to please change out her gloves, and can she please make a new burger... she did but; with the new gloves on, she started rubbing her hands across dusty items in the kitchen, then she put her hands on my food, packaged it, and gave it to a Male team member (Red shirt) to hand it to me. That is very unsanitary and unprofessional. I asked a staff member (Male Red Shirt) about her position in the Kitchen... the gentleman told me that she is the assistant manager. I asked for a refund because of how poorly the food was handled. The assistant manager assisted me with my refund. I asked her name, and she said "Yury." She gave me my refund, and I left the store peacefully with no issues. It is a terrible thing that the assistant manager is not practicing slowing the spread of Covid-19, and practicing being sanitary for the safety of customers, and staff members. I do not recommend this Five Guys to anyone! and I will never eat here again. read more

Five Guys - Burgers Near Me - Dublin, California

Pricing was ridiculous. Burgers weren't even all that. This place made me not wanna visit a 5 Guys again. I saw the menu and prices and since I was pressed against time, I couldn't walk. Ordered like 6 burgers, 2 were kids. Nobody was all that impressed. Fries were ok. Ended up spending over $70, minus the drinks. Ripoff. Looking for a break from 580 for a quick burger, skip this place. read more

Ordered large cajun fries through DoorDash. They put the fries in a small cup inside large cup. Very disappointed. read more

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I'm here in town for a few hours so I decided to get lunch and I enjoyed the most cheese oozing delight here at five guys,( A bacon cheese burger) it was loaded with the works (onions,mayo,mustard,lettuce,tomato and pickles with mushrooms) I immediately snapped a picture to send it to my co-work... I didn't capture all the goodies on it because I inhaled it make sure you stop by when in Dublin. read more

Five Guys - Bacon cheeseburger - Burgers Near Me - Dublin, California

Suppppper disappointed-- the staff was good For the staff but the quality of food for the price I'll stick w IN-OUT read more

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I love my burger with mushrooms and swiss cheese. My all time favorite with extra crunchy fries. The regular burgers are just too big for me and so I have been ordering the small size ones. Will probably be here again in a couple of months. read more

Where do I start. So many good thingsThe burgers are hands down the best. I'm talking about juicy, tender burger. The fries are fresh, flavored. Service is great. Better than In and Out by a long shot. You'll leave with a mini food coma. read more

If In & Out is the West Coast's premier burger chain, then I would say Five Guys would be the East Coast version. I first tried it at Dulles Airport while on business in DC many years ago. They later popped up in Pleasant Hill and now Dublin. Even both franchises have red and white as theme colors inside. Unlike the NBA Finals (Go Dubs!), I think both chains have something good to offer! So 4 stars for now. Strengths vs In and Out: * Their burgers have a wider variety of toppings and although they are on average pricier, you also get larger portions. Based on calories, the Little Cheeseburger is close to a Double Double. * Fries in general are thick cut, and provided you stick with regular (not that super salty Cajun version), I find the texture better - crispy outside, really soft inside. * Touchscreen drink dispenser - its just cool! * Free peanuts if that's your thing * Greater menu variety overall - hot dogs, bacon, more milkshake flavors. Also saw grilled cheese sammie. Weaknesses vs In and Out: * Burger overall does not seem as juicy as In and Out, though its still pretty good. * Service somewhat slower, but maybe that's because there's no drive through here. * Company culture - one thing that distinguishes In and Out is the friendliness of their staff. They also run the floor and help take your trays and clear tables. They greet you when you order and it feels like you're in Pleasantville. read more

Five Guys - The Little Cheeseburger and Little Fries are both pretty good sized (4 stars) - Calorie-wise = In & Out Double Double Meal - Burgers Near Me - Dublin, California

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I tried Five Guys for the first time tonight - I know, I know, I'm really late on this one - but it was certainly worth the wait. And I can say it's worth all the hype. The concept is pretty simple: burgers, fries, hot dogs, and you can either get double burgers if you're starving or single burgers if you're hungry. I went with the Little Hamburger, and added tomato, ketchup, mustard, and green peppers (being able to add as many toppings as you want, free of charge, is pretty awesome too). I also got an order of the Cajun fries. I'm not sure if I'm easily amused or if the soda machines really are worth raving about, but dammit I'm gonna rave about them anyway. It's like being in an episode of The Jetsons, with the touch screens and the 144 flavors of soda, and the not knowing what you're doing or how to serve until you stare for a few seconds and push the right buttons and VOILA! Soda. Raspberry Coke? Yes. Grape Sprite? Maybe, if I liked Sprite. Root beer, because it's my staple? Sounds good. For $3.99 and $2.99 for my burger and fries, respectively, I can say I got my money's worth. The burger is sizable for being the Little Hamburger, with a great, meaty patty and grilled flavor, and that addition of green bell pepper really made the burger for me. The Cajun fries have a real kick and spice to them, and the regular fries are just as good. It's a great burger for if you don't have a big appetite like me, or if you're not hungry enough for the double patty burgers. My parents got the double cheeseburgers and they were generously sized, nothing skimpy. Service was fast and everything is grilled and made to order. I'd come back here again for sure. A great burger place. read more

Five Guys - Little Hamburger with tomato, mustard, ketchup, and green peppers with Cajun fries. - Burgers Near Me - Dublin, California

What idiot would go to Five Guys for lunch on Memorial Day? This idiot! The line to order was long but moved quickly. Receiving my food took a lot longer but that's okay. I went with the Little Bacon Cheeseburger and added tomatoes, grilled onions, grilled mushrooms and bbq sauce. I loved how crispy the bacon was and everything tasted great. At $4.99 it's definitely more expensive that In N Out but it's a nice change. An order of regular fries is enough for two people and although I like their fries more than In N Out's, McDonald's still makes my favorite. I wouldn't drive from Livermore just for the burger but I'm sure I'll eat here eventually if I'm shopping nearby. read more

Five Guys - Little Bacon Cheeseburger with tomatoes, grilled onions, grilled mushrooms & bbq sauce! - Burgers Near Me - Dublin, California

Five Guys are bomb at any location! My only gripe is that it's not closer to San Ramon. My go-to is always the bacon cheeseburger with grilled mushrooms and onions with small regular fries (not cajun). And don't forget the peanuts! read more

Decided to try this spot as a change of pace from In-N-Out. The restaurant on the inside was a lot larger than expected. It has a warehouse type feel, complete with industrial-sized stacks of potatoes right where you order. Their "gimmick" is a place where you can get free peanuts in the shell while you wait for your food. They have many more options for toppings. DH loves the bacon burger. I got a "little" burger, which has one patty and is plenty for a girl. DH got the regular burger, which is about the size of a double-double. I got mayo, tomatoes, lettuce, ketchup, and mushrooms. The mushrooms were sliced thickly and well cooked. I was kinda surprised by the quality. The burger itself was moist and tasty, but nothing really out of the ordinary. IMHO, I don't think they should post all of their accolades on the walls...it makes you expect a burger to knock your socks off. This burger is good, but nothing I'd drive out of the way for. The bun is very soft. As other reviewers said, I would prefer it toasted to give it a little more oomph. Fries are excellent, although it's weird to get it served in a cup! Fries are thick-cut, which give it plenty of area for browning on the outside while keeping the interior moist. Awesome deep potato flavor. Definitely beats In-N-Out here. I didn't like the Cajun seasoning, but DH did. It's heavy on the paprika...to spicy and bitter for my tastes. We were able to get a small container on the side. The price was about twice that of In-N-Out, but quality was not twice as good. Overall, a nice change of pace. read more

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I ordered a little burger with pickles,lettuce, onions, mayo, mustard. I received a little burger with mayo only.... I had to go up and get the rest of the toppings and put them on myself. My fiancé ordered a bacon burger with everything on it and they forgot the bacon and lettuce. How do you forget bacon on a bacon burger? Super disappointed. Had to go up again and ask for it. 2 stars because the teenager behind the counter was nice while we ordered. read more

Five Guys - Received both burgers made wrong. - Burgers Near Me - Dublin, California

No one in here. Took 10 mins to get an order of fries. They don't do any military or off duty uniform discounts. Pretty sad use of my $8

Very amazing place to come for a burger. I thought i was a huge in and out fan but not anymore after visiting five guys burger. They really make bigger better quality hamburgers. So i ordered a cheese burger double patty and fries . Wow is all have say.. The price point is about the same as in and out and you get a lot more toppings. the have a list of over 10 toppings to choose from which is amazing. The fries are even better too. Not sure what kind of fries they use but hands down best fast food fries i have had. better than in and out and mcdonalds , and burger king . they taste just amazing... So the service was great too. the young guy working the register was very nice , friendly and patience with my order. told him was 1st time here and he was just telling me items from the menu. I appreciate the food recommendation and fast service didn't have to wait too long. but they have plenty of room to wait and have free peanuts in a bin for anyone who is waiting for there food, Thats cool and awesome.. I really enjoyed the burger and will defiantly come back to order more burgers when in a burger and fries mood. I would only maybe change one thing and have combos options available seems like everything you want to order is separate. Something i have not seen at any fast food joint.. Other than that everythning was a five star. read more

Five Guys - Cheeseburger!! - Burgers Near Me - Dublin, California

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Fantastic hamburger and great fries. But. I may never go back. You can't just order a hamburger. You have to look at a long list of add-ons, some free, some at additional charge, and make selections while the line forms behind you. I asked for "a double with nothing extra" and she told me I'd get the patties on a dry bun. I dunno. I go to In N Out and ask for a double and they seem to know what to do. read more