I mistakenly ordered at the wrong location... frustrating... Ben at this Chandler location might be the best example of amazing customer service I've seen in a long time!!! He handled the situation so easily and was super nice while doing it! It's so hard to come across people like that!!! Thank you!!!! read more

Five guys is a good chain. These guys look clean, but what is with the floors? Why does this location always have sticky floors? My order was 100% correct but the bun was dry and hard all around the edge. Don't know if it's old or just stored incorrectly but it kind of ruined the $20 burger experience. read more

My burger was not fully cooked, love five guys this was not okay their food is not cheap couldn't finish my food. read more

Five Guys - Beef not cooked all the way. - Burgers Near Me - Chandler, Arizona

When it comes to fast food burgers, Fives Guys burgers reign supreme! Their burgers have so much flavor and are irresistible. Then toss in a bag full of perfectly cooked French fries and you have the perfect meal. The only way to make it more perfect would to magically make it zero calories. One can dream I guess. read more

Five Guys - Little Bacon Burger combo - Burgers Near Me - Chandler, Arizona

Ridiculous expensive and people working that I've interacted with (if you wanna call it an interaction) haven't been the most pleasant. Food is good quality though and always like the food, just wish I didnt have to take out a second loan on the mortgage to afford it...lol joking but you get the point read more

Best Five Guys I've had! It's no secret, Five Guys is expensive, and when you pay that price, you expect a good meal. I can describe this location in 2 words...Delicious and CONSISTENT! Every time I go here, the fries are crispy on the outside and soft on the inside. The burgers are delicious as well! Talking briefly to the manager Chris, he was nice, attentive, and made eye contact when speaking with you, an amazing example of customer service! The store itself is also clean and well looked after. Make sure to stop by if you are hungry and in the area! read more

Five Guys - Bacon Cheeseburger with a small fry. - Burgers Near Me - Chandler, Arizona

Burgers were too great but maybe I pissed them off coming 30 mins before close. Either way I will always enjoy a 5 guys burger, even if it's Burnt AF. read more

Five Guys - Always the bomb but yesterday my burgers were looking too great. I did come 30 minutes before close though! - Burgers Near Me - Chandler, Arizona

Five guys been around for years now I have been a customer for a number of those years However, on this visit, I'm shocked at the prices now. About $20 for a cheeseburger and fries. I'm afraid that the price quality in the atmosphere don't don't add up. You can go to a nice sit down restaurant for that price and probably a better quality as well I know expenses have increased with supplies and labor but at these prices the business will have a short future read more

My first visit to Five Guys! I'm a big fan of that "other" burger place but my better half is a Five Guys fan so we stopped here today. This particular location is directly across from a high school so if you go at the wrong time, the area is going to be mobbed by high school students. We went at lunch time on a Wednesday and got there just before the rush. We each ordered a cheeseburger and to my amazement it came with two patties! It was a lot of burger for sure. Burger was cooked perfectly and it was super tasty and all the condiments were great. We ordered a strawberry shake and it was a little watery but still good. Fries and free peanuts were great! The facility was nice and clean and there was a worker actively cleaning the entire time we were there. However - and maybe the veteran Five Guys clients already know this - it was SO EXPENSIVE! We had two cheeseburgers, and order of fries, one drink and a shake and it was $40.00! Was it good? Absolutely! Was it worth it? Probably not. read more

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Been wrestling with the idea of this place charging what they do which kept me away for a long time. Normally a huge fan years ago before the price hikes. Went back today after a long couple years of a break. For $20 I got a little cheeseburger and large fries. The burger, at best, was ok. I can go to Flemings, Charleston's, The Keg, Rehab Burger and several other real, non fast food, restaurants in the valley and pay the same price for a much much much better burger and fries in the same price range. Unfortunately, I feel five guys is going to join the list of chains that go out of business. They seem out of touch. Their prices are no longer competitive and the food is easily bested by chains like In & Out and Culvers if you want fast food. If you are going to spend $20+ on a burger and fries, this isn't the place if you want your monies worth. Money is tight in today's economy. So many better options than Five Guys if you are going to spend $20 on a cheeseburger and fries. read more

Give those guys 5 stars for the best five guys in the world.. from how much I know.. and I live in Romania and unitet kingdom. Friendly stuff some 45yo green hair gentleman and clean place. Food is fresh and tasty. Ngl. The best read more

Five Guys - Area - Burgers Near Me - Chandler, Arizona

I've made many stops at this Five Guys when l lived in Chandler. Mostly because I have had family members work here in the past. It is also across the street from Hamilton High School and I have attended many Friday night football games there. It can be packed with students from time to time. But I love loading my burger up with lots of toppings and getting my bag full off fries. Scooping up some peanuts always makes for a nice snack while I wait for my food. Service has been pretty good for me at this location. Even though they make a good burger, Five Guys can be a little pricey for fast casual food. read more

Five Guys - Bacon Cheeseburger - Burgers Near Me - Chandler, Arizona

Great service today, not what I expected but happy came in. Fast and friendly. The food was good too

The food was amazing. The customer service was great also but what I love most is everyone's happy emotions

$10.29 for a little bacon cheese burger? The milk shake was very lose and watery. I am not sure what the hype is. I will not be back.

Great service! They always recognize you right away, and are at the register to take your order. Any burger or hotdog is pretty good. The real star, the fries. Plain or Cajun can't go wrong, just for them well done (xtra crispy), you won't be sorry. read more

I eat ALOT of five guys and this location is one of the best. If I was the owner of this Five Guys, I would do anything I could to retain the current staff. The shop is always clean and the service is always Friendly. Unlike other five guys, this place has never gotten my order wrong, which shows attention to detail. If this franchise owner has other Five Guys stores I would highly encourage him/her to use the existing staff as a role model for other employees. They are killing it!! Oh, and the food is delicious as always. read more

Clean restaurant. Really friendly staff. Quick accurate order. Food tasted great. Recommend this location to anyone who appreciates 5 guys food. Stopped in on a weekend off peak hours and place was not busy at all. read more

I live there burgers. My family goes there once a month, my kid evens gets the hotdog every once in a while. Service is good, only complaint would be the music is so loud you can't talk across the table. read more

arguably the best five guys in AZ, the employees are hella chill & food is perfect. definitely making this my neighborhood 5 guys from now on. read more

Haven't been here in years, and after eating here again, I remember why. Nothing wrong with the food or service. Burger was pretty good, juicy and fresh tasting. Fries were rustic cut, not greasy. Soda fountain was excellent! Here's our criticism... Low, hard uncomfortable chairs, or high tops. The place was cold! Ok in August, not comfy in December. $30 for 2 double cheeseburgers, 1 medium fry ( which was too large for the 2 ) of us, and 2 fountain drinks. Compared to In n Out, same quality, 1/2 the price!!! And, you can drive through. Not many people here this Sunday evening. Not a good omen. read more

Not only took super long to make our to go order but when we got there we asked for cups to put peanuts inside to take home and the workers starting laughing and rudely stated to us they put plenty of peanuts in with our order. When we go home there was no peanuts in the bag. We had to drive all the way back and get some for our family. read more

It had been over six years since we visited a Five Guys. Well, it will be even longer before we would even think of a return visit. First and foremost it is so over priced. I had a hamburger and my wife had a BLT. We shared a small fry and both had a small drink.....$24.09 later we had our over priced lunch. You can get a much better burger and even better hand cut fries at In-Out burger for half the price. And $2.49 for a small drink? Really! Then they dump all your food in a bag even with it's not take out! Why? I cannot see any students from Hamilton High ( across the street) being able to afford to eat here.... a burger fires and a small drink is over $13.00. These are football stadium prices at a fast food chain....get serious! Really! read more

It's a five guys??? Nothing special about it. The staff is not really engaging even when ordering. It's been a while since I've been to a five guys and I remember why. Not the best burger out there. It's overpriced and greasy but that's what they are known for. Not my style but good enough for kids. read more

Good burgers, but always seems expensive. Love that I can get all the toppings I want. Love the fries. No ambiance just take orders and call your number. Mixed soda machine absolute turn off, nothing tastes right. Appreciate the peanuts while waiting. read more

This visit was good but not worth $20. Burger and fries came out hot and tasty. The restaurant and bathroom were clean. The employee at the register greeted me as I walked up. Although the food was good I wouldn't pay 20 bucks for a burger fry and drink again unless the service was superior. read more

Five Guys - Receipt - Burgers Near Me - Chandler, Arizona

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The food was just as good as if we had eaten at the restaurant. It was hot, the fries were great but the burgers, totally amazing. I would not hesitate to order again. read more

The crew of literally five guys working here made us the best hamburgers we've eaten in Arizona. Seriously. Went around 5pm on a weekday recently and wow...fresh, perfectly made, nice and neat burgers. Fries were delicious too. We ate there. Place was clean. Bathrooms too. Thanks Five Guys! read more

This is a tremendous Five Guys. The last few times we have gotten burgers they have been perfectly cooked. The staff is always friendly and they are fast. Love this place. read more

Let me begin by saying we love their burgers! The food is not the issue whatsoever. The problem lies in their customer service. I placed a online order today. It was paid for. When my husband picked it up, they had him pay. Once my husband got home and we realized we paid twice, I immediately called the restaurant. They were able to find the order but said that we would have to come down in person to get it refunded. My husband goes down to the restaurant and was told that they couldn't refund him without a manager. There was no manager on duty. At this point, my husband is perturbed that he was told to go down there, then still got the run around. He is home now....NO refund. Needless to say, that was the most expensive Five Guys experience ever. We obviously won't be going back. read more

Was really looking forward to a wonderful hamburger. And some fries,my hubby took me out to five guys in chandler az. It was not very good at all the meat patty was so small the hamburger bun was so wet I finally just ate what was supposed to a hamburger patty. Just nasty. For 42.00 dollars it was not worth it at all. I will be going back to what burger from now on. Hubby says Jack in the box was better. read more

Honestly, I love the food here, and I would normally give this place five stars, but the service tonight was not great! They completely left off my burger from the entire order, and when I went back to explain what happened, I had to completely re-purchase my burger. That should have been the end of it, but they forgot a few of my toppings. I'm not one to throw a fit, and I know that people have off nights, but I'm a little disappointed tonight. ‍ read more

Best burgers and best fries! (Gotta eat fries fresh though!) hunter is awesome! Always so kind to my son. Thanks guys

The employees in here are extremely rude. Especially the heavy set manager with glasses. I witnessed her yelling at customers and being so rude to many people numerous times. It's as if she thinks she owns the place and she can do what she wants. I've witnessed her trying to argue and fight with a young kid. I've see her yell at a grown man. This establishment needs to better train their employees and hire better. We no longer will go here as long as she is there. She also has the other employee afraid of her and she's yelled at them too. No ok! I also saw her take off her mask rub her nose then put her mask back on and serve French fries. Ive seem her pull down her mask and cough on the counter she's serving food at as well. She wears dirty clothes to work and her jeans drag on the ground all nasty too. Please get a new manager and fix this place up. Thank you. read more

Okay hear me out. This specific location is usually amazing. First mistake I thought eh it happens. Second mistake was just plain lazy. First - My husband and I were on a Keto kick. Let me tell you what a waste of money that was! Not only was it completely wrong but we basically paid for slop! Second - THEY FORGOT THE CHEESE ON A CHEESEBURGER. Frys are always great but at the end of the day it's a bit too pricy. I would rather go across the way to Zipps. read more

EXPENSIVE! If it weren't for the quality of the food this would be a complete 1 star, but the food does the deed. The burger is juicy and you can enjoy any toppings on it for the same price. The fries are a nice complement to the burgers- and a huge portion size as well. The customer service is very high level as well. The place is sanitary and clean so it kills me to give a three star when everything else is so good but it is just too dang expensive for something you could get at in n out, smash burger, or even Culver's. The price for a 1 patty cheeseburger is $8.55. Not fries or drink include. Just the cheeseburger. If you want fries have fun adding in another $5.99. And then a drink for $3. If I'm spending more than 15 dollars at a fast foodish type restaurant it isn't worth it in my opinion. And you will DEFINITELY spend over 15 dollars on each individual person. Once again, great burgers and pretty good fries- but it is hard to compare with all the other places when you can get a burger, fries, and drink for less than 10 dollars. read more

I called to make sure that they were open and the employee on the phone ensured me that they were, but told me that if I came in at 7:45 to not be disappointed to not receive my order, although they close at 8. I told them that it was fine I would be there at 7. I called her again 5 minutes later after looking at the menu and deciding my order, and she told me she couldn't hear me and repeatedly said hello. I had my boyfriend call her back on his phone, thinking my phone was the one with problems, but she did the same thing to him and this time the other employees in the back were laughing hysterically as if they were pranking us. Super disrespectful, not the type of service I hoped for!! Get your employees in check! maybe need some more training?? read more

Their hot dogs are good. Really not a lot to say. It is clean and the service is pretty good. I do not understand people's obsession with this place. I do not care for the fries and the burgers are ok. I only come here when I have an occasional hot dog craving. read more

They saved my order on the register when I left my wallet at home and had to tun back & get it. A+ customer service will eat here again.

Had a Five Guys open up and wanted to try it out (to see what the fuss is all about). I ordered the bacon cheeseburger with cajun fries. The burger was overly oily in my opinion but had a good taste to it. The real shocker was the amount of fries you receive with your order. There were TONS in just the regular size order. They were too undercooked in my opinion, but the spices were good. Now that I've given it a shot, I'm not sure I'd go back unless I was in a bind or SUPER hungry... read more