Fries: 4.5 stars
Burgers: 3 stars
Service 1.5 stars
If you've never been to Five Guys, it's a fries place masquerading as a burger place that also has hot dogs and milkshakes. There's a beauty in the simplicity of offerings.
Make no mistake, the fries are the best part of the experience. Fried in peanut oil, they have that perfect blend of crispy and soft that makes them great on their own, but they do offer malt vinegar and "cajun spice" upon request.
The burgers are fine. Not bad, nothing stellar. They are perfect if you have a hankering for a greasy meaty meal. Aside from bacon or cheese, you can add as many toppings as you want for free. I'm partial to the grilled onions, mushrooms, and jalapeño slices myself. I recommend getting the "Little" burger, which is one patty; the regular comes with two patties. The only time I haven't regretted getting the full burger was when I opted for it to be wrapped in lettuce as opposed to the bun, which can be an option.
Service. Ooh boy. There is an *illusion* of a system, that if it were actually used, would get you your food really fast. Order online, and you have the option to say when you're on your way so they can start your food. There's an option to even hit on your phone "I'm' here," when you arrive. No, no, sweet summer child. That doesn't do anything. Go to the pickup spot immediately and tell them you've ordered. They will _then_ begin to start your order. You might sit down and help yourself to some of their free peanuts while you wait - rookie move. Don't do that. Because whenever they do finish the order, over half the time they forget to call the name; they just leave it on a shelf until YOU come up and ask.
And this is not much different from the experience of walking up and ordering there. Either way, you will need to ask for a status update for your order name or number, or be prepared for your food to sit there, getting soggy. When they realize how long you've waited, they will throw in some extra fries as a consolation, but I'd prefer just get my food right after it's ready.
Like I said, if you're not in a rush, it can be worth it. If you're fixin' for a greasy burger and/or especially some killer fries, consider popping in. Just remember to keep checking on your order. read more