This is my favorite Five Guys location in the area! Food is always fresh. Fries are never soggy. I've had good and bad service experiences so I'm neutral on that. read more

Five Guys - Burgers Near Me - Baton Rouge, Louisiana

The food is good and it's nice that you can have a butt ton of fries. But why in the world is in $20 for one person to get the small burger, fries and a drink? Like...that's crazy. So I guess my review is about 5 Guys in General, not this specific location, but still... read more

I really like Five Guys. One of the best burgers in Baton Rouge. What I have to comment on is portion sizes. The fries used to be too much. Now a large order, at $6.95, feels like a small. It didn't even fill the bag that they use. Remember when fries were served in the paper tray. No more. The food is tasty and I will go again. But Five Guys is definitely becoming a luxury with portion sizes at these prices. read more

The staff today was deplorable. They refused to acknowledge me because I was door dashing. But little do they know I use DoorDash for five guys. After seeing them dance around the unfinished burgers, I have no desire to patronize with five guys on corporate anymore. They are ghetto. read more

I got a single patty burger and small fries. It cost around $16.00. A small fries can feed 2 people. My meal was delicious. You can't go wrong with Five Guys burgers. However, don't recommend the hot dogs! read more

Conveniently located close to my hotel so it was a leisurely stroll. I was in Baton Rouge working on a movie. I probably ate there more than I should. Coming from Hawaii it was my very first experience at Five Guys. The burger was juicy and thick. Heard so much about their Cajun fries and it didn't disappoint. The interior decor was retro red and white. Clean and tidy for a fast food restaurant. read more

We went for lunch on a Saturday. Busy, but not crowded. I hadn't been there since they added the ordering kiosks, not sure how I feel about them. Staff was friendly. Restaurant was clean. Food was great as usual. My husband tried the new patty melt burger ($8.95)-he loved it! I hadn't the little bacon cheeseburger ($8.95) and my son had the double patty bacon cheeseburger ($10.95). They were great! The fries ($5.95-enough for 3 people) are awesome! Everything was hot and the toppings were generous! Now, everything was put together a little too quickly and messily, but the taste was great! read more

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My husband and I had Five Guys tonight. I do not understand what is going on with the ground beef. This is about the 2nd time the burger patty has fallen apart. They never get my order right. If I order a bacon cheeseburger, I want my BACON!!! My fries were soggy. Five Guys on Corporate is not what it used to be. Too bad I can't give 0 stars. read more

I came not too long before closing but the customer service was great and it didn't take long to get my food. Everything was hot and fresh. I was able to sit and eat and no one rushed me because it was close to closing time either. The music was nice and I just sat there and ate my burger and fries it was more than enough I was full and I had to take my fries with me read more

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DONT waste your lunch time workers horseplaying orders sitting there when completed instead of calling the customer i literally saw my order be completed and the receptionist in the black shirt started goofing off I told her about my order just sitting there she did apologize I recommended she tightened up a lot of people want a job that can't get hired read more

The best burgers in town! You'll always get more fries than you ask for so be mindful about that. The service is fast and when I dine in I always sit outside because I like the ambience. read more

Burger tasted good but didn't like the service Was my first time ordering, didn't know what toppings are available and what combination will taste goods. Could've given me some suggestions instead of kept saying you can make what ever I want read more

Five Guys - a hand holding a cheeseburger and french fries - Burgers Near Me - Baton Rouge, Louisiana

I came here around 9 pm, pretty late, but the service was pretty bad. We ordered two burgers and it took 30+ minutes. The burger was good when we got it though, so it was fine, but they should work on efficiency! I was upset with the drink machine too because it was out of syrup. Five Guys could do much better. Parking is fine there, a lot of room to eat if you choose to sit inside. read more

Really great burgers, one the best around town. Fries are good too. The service was pretty good. I really liked the environment of the new restaurant. read more

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Excellent service and delicious food The cash service is great and fast the staff is nice. I advise everyone to try it. Beautiful and quiet ambiance. read more

I guess my feelings are mixed after my visit to Five Guys. It is difficult for me to be too critical of fast food service these days because at least they showed up to work here whereas other places daily have employees no show or just sit around. However, service was pretty slow, and I don't think the gentleman who took my order was very seasoned. You can see everyone working, and no one really had any sense of time or speed. However, I do note the service seems to have been an issue here for years, so maybe a trainer or manager with some hustle would be helpful to have around. I ordered pretty basic - a hamburger on a lettuce wrap with fries. The burgers are the oiliest I have ever had. They were a huge mess. While tasty, I didn't love the amount of grease I had to wipe up and ensure did not get on my clothing. The onions are chopped, so just note that because they don't stay on your burger very well, and end up all over whatever surface you are eating on. And there was slim lettuce holding the sandwich together, and the grease on the burger was nearly penetrating the lettuce. The fries were outstanding and plentiful. I don't usually order fries, but seemed to remember they had tasty ones and I remembered correctly. That was the highlight of the meal. Five Guys was convenient the day I went, but I will stick to ordering from some local establishments in the area and not this chain. There are so many other really good burgers out there for comparable prices to put this back on my list. read more

My husband craves their burgers every so often, so we'll go. It's not my first choice for burgers especially because there are other better options, taste & price point wise. During the last visit, customer service was just ok and the burger was just ok. Their burgers are actually a bit pricey, but are mediocre. It's always been a pretty clean establishment, too, which is the great part. With so many burger places popping up in Baton Rouge, I probably won't be visiting this place too often, especially when District Donuts is nearby and serve a pretty killer burger! I do enjoy their Cajun seasoned fries though. If you want a hot dog, they do have those also. I personally would not go to a burger place for a hot dog though. They have 2 burger sizes also. If you're hungry, go with the bigger one, of course. This location is the one located close to the Whole Foods/Towne Center plaza. read more

Tonight I had a visit to fiveguys because I wanted to eat. But it was actually more crowded tonight than usual so I accepted to wait, but what I received was a cake with a package of undercooked meat. Please give me the answer I deserve read more

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This was my first time having Five Guys in years and it was pretty decent. I had always remembered it for being super greasy and just alright but I will say I enjoyed it more this time than I did in the past. This kind of burger is exactly what I want when I'm in the mood for a burger. The only flaw about the burger was that the bacon was just too crispy and just not great. Their fries were soft yet crispy and they gave me so many extras which I was super happy with. There is definitely nothing wrong with this location so that's not the reason I'm giving it less stars. I went inside to order my meal to-go and the worker I interacted with was helpful and nice. I ordered my meal and it was done within 5 minutes of being ordered which was nice. The location was clean as well. The only reason I'm giving this place lower stars is because of how expensive it is and because of how they don't have combo deals. I find it incredibly ridiculous that I paid $20 for a bacon cheeseburger and fries (no drink) when that's usually sit-down restaurant prices. If you're a huge fan of Five Guys, then this location is a great one for you. However, the chain as a whole is just not worth going to very often due to their prices. read more

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Average and overpriced hamburgers in a place that is woefully understaffed. Ordered on line, went to pick it up at appointed time and had to wait 40 more minutes. Crew was working hard. Simply not enough crew. read more

This is a tasty burger. I have heard the hype surrounding Five Guys, but since there isn't one near me, I had yet to experience the goodness that is their burger. I was in Baton Rouge for most of the week and I wanted a good burger. This was our last lunch in BR and it was great. We arrived during the lunch rush so this place was packed. We placed our order and were number 29. When I heard the server say number 11 was ready, I got a little nervous thinking we wouldn't get served for a long time. That was not the case. Five Guys has figured out how to handle crowds. There were at least 11 workers making burgers and fries and an additional two employees cleaning tables. Our number was called so we sat down and chowed down. This burger is the best burger I have had that only cost five dollars. The burger was juicy, well dressed and had wonderful beefy flavor. I had ordered a regular fry, but in the bag were more fires than were actually in the fry container. I couldn't imagine how many fries come to a large order. The fries were equally wonderful and homemade. Stacked around the restaurant were sacks of fresh potatoes just waiting to be cut and dunked in hot grease. I highly recommend this place. If someone opens one near me, they will earn significant profits based on my visits alone. read more

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When fast food comes to mind I think of fast,consistent and cheap food not great tasting. Although five guys is a moderately fast pretty expensive not always consistent great tasting place. Burger is an average five guys burguh not a lot to comment on, wish cheese was a lil more melted. Toight 5.6 on tha bell curve read more

Five Guys - a hamburger with cheese and onions - Burgers Near Me - Baton Rouge, Louisiana

It's just hard to beat a 5 guys burger but you can't deny the fries are the best anywhere. There service is quick for a cook to order place and I like the wide selection of soft drinks in the big machine! read more

I don't like to give negative reviews but I was very disappointed! On-line order. 2 BLTs. Wasn't ready at time indicated. Bacon was in little pieces and was burned. The bun was COLD!! (Not just "not warm") The regular fries were also cold! I'll try the burger or hotdog next time...if there is a next time!! read more

Five Guys is a solid burger option. The burgers are tasty, and the large order of fries is plenty for our family of four. I love that I can add grilled onions to my burger. Be aware that the burgers come "all the way" unless you specify otherwise. My son learned this to his chagrin when he didn't specify to leave the onions off. There are a lot of burger options in Baton Rouge. While it may not be the very top of our list, Five Guys is always a reliable choice for a satisfactory meal. read more

I am a former employee who is about to tell you the truth about Five Guys in Towne Center. I will be honest and tell you I was let go for reasons that were never explained to me. The employees are dirty. What do I mean by that. They rarely wash their hands. The cooks pants hang around their knees. Some employees don't change gloves when touching different meats. The front counter service lacks excitement. I was great at giving customers a fun experience while taking their order. Others would just say what do you want. Oh, bye the way I am sixty years old and know how to give the customer a fun experience. The younger staff just didn't seem to care. I once ate the burger patty and it was bland. You pay $10 for a plain burger with nothing on it. I rang up $50 orders for a families of two. As a former school teacher I would give them a D. But, try it for yourself, and see if you agree. read more

The nastiest burgers I ever ate. If you like greasy burgers then you will love this place. The fries are oil soaked. By the time I get home , the bag has turned into a grease pit read more

One of my favorite burger spots! Not really Louisiana style seasoning in the burgers but well dressed and Big Bang for the buck! read more

Five Guys - Burgers Near Me - Baton Rouge, Louisiana

This is the first Five Guys I've been to that was not well ran and kept clean. When I walked in, I immediately noticed the trash everywhere. The service staff was borderline rude and the restroom was nasty, to keep it proper. The burger was a good burger, but the fries were over cooked and dried out. This location does not meet the same level as the other locations I've been to in the past read more

I know 5 Guys is a chain but the burger I had there on 2/19/13 bent the one from Times Grille over and rode it like a pony!! Cheeseburger comes double meat....The Little Cheeseburger is the single...Juicy, Greasy & Tasty!! I don't really care for the fries and it's a neck & neck race with SmashBurger on my love for the burger but SmashBurger's fries kick 5 Guys' ass!! All in all though I enjoyed the stop...I enjoyed the burger and you can damn well count on it that if I'm feeling a burger need 5 Guys is on my list to satisfy the crave!! read more

Five Guys - Cheeseburger...double meat. Want a single? Order the Little Cheeseburger - Burgers Near Me - Baton Rouge, Louisiana

The burgers are solid. The SERVICE is trash. If you call in an order and they tell you it will be 10 minutes, they are LYING. When you see all of the other people sitting there WAITING on pickup orders, with NOBODY IN LINE, you will understand. If the burgers were trash, folks would not deal with the foolishness. read more

I could eat a hamburger every day and at a previous job I did for about 8 months straight. I am a science teacher now which makes me a scientist which makes me a nerd and proud of it. I have been doing a bit of an experiment with burgers lately and my results for Five Guys are as follows. Every burger joint I go to I get the burger the same way: l,t,mayo,cheese, and bacon. I do this to try and get the most consistency between burger places. So far, with the many burgers I have put head to head, Five Guys is my #1 for many reasons. First the ingredients look and taste as fresh as possible. Vegetables are crisp and bright (very appealing quality). They don't skimp on the vegetables either. The beef patty (or patties with some of the burgers) is a nice thickness and tender and juicy. The bun is your typical hamburger bun not a fancy type of sweet roll or something. It was a near perfect burger. For some people presentation is key also. This burger came to the table and was literally 4 inches from top bun to bottom bun filled with the amazing ingredients I just listed. If they would show a picture then that picture is what they give you; not some smashed down sandwich. The junior burger is what I got and it was appropriately filling for the low price (a big plus). This place prides itself on giving its customers something to come back for and for me they have set the bar pretty high. I will continue the personal hunt for the best burger in B.R. but will come back to Five Guys in the mean time. read more

Five Guys - This is the "junior" burger. YUMMM! - Burgers Near Me - Baton Rouge, Louisiana

Best burgers in Baton Rouge (other than Portabello's Red Stick Burger)! I'm not a fan of the fries here though. No offense, fries, but you're always fat and soggy. Other than that, my burger is always on point! read more

Short: Don't depend on the competency of the staff. They don't pay attention (in person or on the phone) and won't take responsibility or hustle. Good food, but a hard pass. Go somewhere else. Long: So the food is usually decent here, but the service SUCKS. It's never consistent. Were you told it would be a 7 minute wait over the phone? Get ready to wait 20 minutes. Then they'll tell you they didn't get your order. Oh yes. It's like that. And if you happen to add anything to your burger, that's out of the standard? Don't leave without double checking it. This place hires some of the most incompetent people ever to work. You may ask for grilled onions, but what you'll GET: is ATTITUDE. Free of charge. There's many other better food offerings nearby. Sorely let down by this place. Used to be great. read more

While the burger is good it really didn't have the wow factor I was expecting. Portion and price were great! The French fries no doubt have a wow fact the casual atmosphere and the roasted peanuts are a treat Certainly worth a try and a return trip if you're in the mood for a burger and in the area read more

Juice hamburgers! They give you alot of fries. They also have peanuts for you to snack on while you wait. They have a nice drink machine. If you are in the area stop in and grab a bite to eat. Great place to bring your family. They have different toppings from you to choose from. read more

The girl who works the cash register is one of the most infuriatingly rude people I've ever encountered. The food is delish but not worth dealing with her at all read more

I've never been to a Five Guys that the staff was a happy and friendly as they are here. I was greeted soon as I walked and everyone spoke. They all look like they loved working at this location. We ordered two bacon cheeseburgers, Cajun fries, and unsweet tea. The burgers were perfect, Cajun fries were amazing, and the tea was so good out ordered an extra to go. read more

i ordered my food i told them exactly what i wnated on the burger and they gkt it wrong twice i dont understand how you mess a burger up twice ! they simple was not reading and paying attention! if the young man taking my order wasnt so nice i would honestly rate them a zero ! read more

Some days I just crave a good burger. I leave my food snob at home with the dog and go get me some meat on a bun. Being a west coast girl, my first choice for these days was always In-N-Out. But until they get sick of my sending 4,000 letters to the company, give in, and build an In-N-Out on every street corner, I am just going to have to suck it up and stick with Five Guys. There is nothing magical about this burger. It is not the best burger I've ever had. It is not mind blowing in any way. It is just tasty beef, all the fresh toppings you want, and some natural cut fries cooked in peanut oil. It is GOOD. Peace out, burger craving. read more