I am writing to formally report a highly unprofessional incident involving the manager (Indu looking old man) at your Commack store (#00359), located at 6 Garet Place.
While I was paying for my items, the manager directed my daughter to return a shopping basket to a specific area. When I intervened and requested that she leave the basket on the floor, the manager argued with me, stating that because she used it, she was required to put it back. When I informed him that his tone was inappropriate and instructed him to stop arguing with a minor, he proceeded to call me "stupid".
Even the cashier assisting me appeared embarrassed by his behavior. This level of disrespect from a member of management is completely unacceptable. I attempted to resolve this via phone but was unable to reach anyone, which is why I am submitting this formal complaint. I look forward to hearing how this matter will be addressed. read more