Fitch construction is the most unprofessional, unresponsive, and dishonest company I have ever had the displeasure of working with. They misdiagnosed the cause of a leak in our house. They told us we needed a new skylight to fix the leak. They never showed up the day we scheduled the installation. After paying over $1000 for the installation of a new skylight, the leak continued and got worse. One worker came out time and time again (and I can't even tell you how many times he no called/no showed), checked the skylight even though it was clear at that point that that was not the issue. A different employee came, fixed the problem with a few shingles and nails, which would have been much cheaper than the skylight. After countless calls and unanswered messages, I was forced to go to their office with my newborn daughter to demand answers. This was not the first time I had to physically go to the office to speak to someone to get any kind of response. The owner had the audacity to claim that I requested a new skylight and that's what they provided. I told him multiple times that we requested to have the leak fixed to which he replied, "You requested a skylight. We installed a quality skylight." When that did not correct the problem, we expected his company to maintain accountability for their work and fix the damage caused by their prolonged misdiagnosis. It took almost a year for them to correct the problem resulting in damage to the ceiling inside the house. Their employee cut out that part of the ceiling and stated that there was mold behind it. Granted, we don't know how long the mold was there but it was certainly worse due to the length of time the leak persisted and we never would have known it was there were it not for the damage done to the ceiling from the prolonged unfixed leak. Since that employee no longer worked for their company, they felt no obligation to finish the job and fix the hole in the ceiling even though that employee said they would send out their "dry wall guy." After lengthy arguing with David, the owner, he still admitted no fault of their company despite what I know to be true. I would not give up. In the end, he said he was willing to put $700 into the ceiling repair, nothing for mold remediation. I told him I didn't want anyone from his company on my property ever again and to cut a check for $700. The customer is always wrong at Fitch Construction. I am a college-educated, working professional in the ICU and have never been more displeased with another group of people that claim to be "professional." Rest assured, I tell the thousands of people I encounter to avoid Fitch construction. The information posted on their "About Us" section of their website is laughable. I would never use the words "quality," "professionalism," or "outstanding" to describe any part of Fitch construction, unless I were to say "The lack of quality work and total absence of professionalism set Fitch Construction apart. You can be confident your home project will be an outstanding failure." read more