When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you want a roof that doesn't leak, customers service that actually works with you and fixes the…read moreproblem then don't choose these guys

Edit: After calling Modern, Jessie the tech guy, came back out and made some repairs to the strike…read moreplates and adjusted the door so that it closes without a noticeable gap. The strike plates were given longer screws that made the deadbolt a bit more secure, but I addressed that the door lining/casing needs replaced from the amount of wood removed from behind the deadbolt. Jessie took pictures and said he will show them to his boss. The clicking noise at the door jamb was finally addressed by the tech to discover that there is a broken spring in the door jamb and the entire door jamb will need to be replaced. Again, I was told a piece will need to be ordered and customer service will be in contact. Jessie wrote on the order form about the door jamb, but only said regarding the lining/casing, he will show the pictures to his boss and talk to him about it. I purchased two doors (front and rear entry doors) in the Spring of 2021. We paid $4,260. We were told the doors have free lifetime service and that the company is accredited with the BBB. Sounded great! They were installed in August of 2021 and I've had nothing but issues since. First, I noticed that there was a 1/4" gap at the bottom of the doors. When I called customer service, it took nearly a week for the techs to come out to simply remove a piece from the door jamb that protects it in shipping. Next, we noticed the front door had a slight gap at the top. Call to customer service, another two weeks goes by before the techs come out to place a couple of silicone pieces around where light is peaking through and they move the strike plates so the door closes tighter. Third call to customer service, the silicon draft stopper at the bottom of the door has completely ripped off. Techs come two weeks later with the wrong size silicon draft stopper and later the customer service says it'll be another two weeks to order the proper size part. Meanwhile we have to slam the door shut to secure it and the bottom door jamb has a weird clicking noise. Finally today they were here to install the proper sized draft stopper and we discussed slamming the door. They moved the strike plates back to the original screw holes and blamed the gap at the top for being that the insulation is too short for our door, and a guy named Chris that can properly assess the situation and place a thicker piece of insulation in the doorway will call. They also removed wood behind my deadbolt strike plate when they repositioned it. Now one of the screws is only 1/2" into the wood and not secure at all. I'm LIVID! I called customer service and told them, "I need someone to come out that knows what the f**k they are doing!" And the answer I got, the guy I need, Chris, isn't in till next Tuesday. There's been four different techs that have come out, and I swear they don't communicate with one another AT ALL! I've been delaying making this review because I really hoped they would make it right. Instead I get shabby service, extended wait times and excuses after excuses. I recorded video as well, but I can't figure out how to upload it on this app.

My $9000 window continues to disappoint me. Looks as though even the structure is threatening to…read morefail at this point. Lower right hand side clearly appears to be kicking in. Probably due to the window not having the lower supports that most bow/ bay windows have installed. Thanks again Modern Window.

Okay, So, Representative Kenny, gave me an estimate for silicone coating on a flat / sloped…read more'rubber' roof on my home. 4 weeks or so later when schedule permitted a tech came out at 8:00am as promised, he called first to alert - remind me he was on his way; He took pictures of the before, during and after of the work he did. Some patch work was required, did that, roof joints were cleaned and sealed, then the whole roof was sealed. Good for 5 to 7 years, all at the agreed on price. Could not be happier with the professionalism of the tech, the work performed, etc. Sales/Assessment Rep, was good, fair evaluation, reasonable price, no wild absurd claims or up sell approach. Just gave me what I wanted and needed. Over very good job and fine folks to speak with, will call them again for my next home project when needed. What more could a home owner expect?

I wanted to let everyone know what a fantastic job this company did for us…read more These awesome men replaced the fences in our HOA community. They did a great job in extreme heat. I rate this company an 11 out of 10. Thank you very much!! Warm regards, Jules and Terry G

Overall we had a very good experience with Patriot. We purchased a new gas log fireplace from…read moreCricket on the Hearth. They referred us to Patriot. It took a little while for them to return our call but eventually everything worked out. It was quite obvious that they were extremely busy and returning calls timely was a problem. The actual work done by Nate was outstanding. He was meticulous in his workmanship. He was also extremely patient in going over the options for replacing the tiles and hearth. We are so happy with the result & would advise anyone to give them a chance. But be patient as it still is crazy getting any contractors to stick to timelines as the pandemic continues.

Had a horrible experience with Patriot. We hired them to replace our soffit, fascia, and gutters…read more The person who quoted the job only included material and labor for about half the work to be completed. After several change orders and numerous calls on my part to get the correct materials to complete the job, the total cost of the project was almost double what was originally quoted. Now less than a year after the work was completed, there are several spots where the soffits are falling away from the fascia and they are not willing to send someone to fix their work. We have had several home renovation projects recently and have hired several different contractors. Patriot has been by far the worst we have dealt with. They ended up being our most expensive option after all the change orders, they had poor communication, poor planning, and we received little to no resolution once their quoting error was discovered. To top it off, now that their work is failing, they are not sending anyone to fix it and make it right. My lessons learned from this experience: Get multiple quotes and take one of the middle options. Hire a contractor that has their own workers, no subcontractors. You might pay a little more for the work to be done, but it will be done right.

I needed a new front deck and roof on our recreational cabin. This would be a complete demo and…read morebuild to today's code and specs. After numerous calls and texts with no response to local builders in the area I found out about aGetterrDone. I contacted them through the website and got a call back the next day. We arraigned a time to meet at the cabin to go over what I wanted. Mike and Clayton met with me and they offered suggestions to make it more robust and improve a drainage issue I had. To sum it up. I am extremely happy with the quality, value and professionalism Mike, Clayton and Angela gave to make the new addition awesome. I will not hesitate to go to them for future projects. GetterDone got it done!!

We recently had siding done along with some windows replaced. Mike and his guys went above and…read morebeyond. The work was completed in a timely manner. Very impressed with the quality of the work that was done. We look forward to working with Mike and his team again.