Marty provided the best experience I've ever had with a contractor. He's patient, respects you and…read moreyour property, is honest, punctual, and is a perfectionist in his work. I get numerous compliments on his siding and will continue to recommend him to everyone.

From the owner: Kaptein Exteriors is your local, affordable exterior renovation contractor based in Webster NY, and…read moreserving the greater Rochester NY area for over 3 generations. We specialize in transforming the exterior of your property. Our primary services include siding, trim, replacement windows, and doors. While we excel in full exterior renovation projects, we can also cater to smaller, more detail-oriented projects. Our team understands the challenges renovations can pose, which is why we make it our responsibility to leave your property as tidy as possible, keeping the disruption at a minimum. As a family-owned contracting company, our commitment to excellence, customer satisfaction, and quality craftsmanship is at the heart of our business.

Recently had new siding installed on our home and we couldn't be more pleased with the results!…read moreJustin and his team were knowledgeable, professional and really went above and beyond what was required to get the job done. Our house is now the envy of the neighborhood! We're hoping to have our roof replaced this summer and will again work with the team at JLS Home Services. Great job!!!

An appt was scheduled and no one showed up for an estimate. I thought it was very unprofessional.read more

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

I needed to purchase eight new windows for my home and went to Rochester Colonial because of their…read moregreat reviews. It was very important to me that they use their own installers (rather than contracting out). My salesperson, Chris, was very helpful and knowledgeable. The installers, Jordan, Steven, and Nick were excellent. I highly recommend Rochester Colonial!

Sampson Glass is an amazing resource in Geneva! The staff treat customers with care and…read moreconsideration to an exceptional degree. They repaired and toddler-fied a screen door. When we struggled to install it after repair, they took time to help us. Such a relief to know that they go the extra mile to help.

I needed a matter of my personal safery addressed immediately. Ron arrived hours later and…read morerepaired my burglarized home wib windiw. He was prompt, (he came that day), professional, speedy, courteous, friendly and reasonablt priced. Thank you Sampson Glass. I highly recommend this excellent business!!

When everyone else in Rochester said no, Dan said yes and helped me replace a bunch of windows in…read moremy basement in my new home that was long overdue. The price asked and quality of work was better than expected on both fronts and much appreciated, he made getting through the winter tolerable and my basement now has much needed air flow!

From the owner: We are a family owned and operated window and door installation company, we offer quality windows…read moreand professional installation at a affordable price. We serve Monroe and surrounding counties.

We spent $14,00 on your windows that have drafts worse than our old 40+ year old ones. Your tech…read morecame and admitted they were constructed poorly and STILL we have no date when they'll be fixed. Windows installed this past October My wife called on 1/2, had the tech come 1/15. Called back 1/29 since we never got a date and was told a supervisor would call her right back. Still nothing. Brand new windows painter taped to keep the draft out. If I were looking for windows I'd go elsewhere.

Used them to install 3 basement hopper style windows, the crew that did the install was easy to…read moredeal with, nice couple of guys. The issue is that they did not install the screens, not sure why. I have called the company multiple times and been told someone would get back to me. That has never happened, so basically just getting lip service regarding this issue. Might be time to call one of the regulatory agencies, maybe the NY Attorney General. Obviously not concerned about correcting their mistakes. I should have listened to others that said think twice about using them.

As a woman I feel that this company is very disrespectful and sexist when it comes to selling there…read moreproducts through door to door salesmen. They have some nerve asking if the man of the house is home, because they rather speak to him, about the product they're selling than me. Definitely will not be going to use this company when we decide to buy new windows. Retraining needs to be done ASAP about how to approach a home. Wether a man or a woman answers the door, it is none of there business asking if the man of the house is home, because they rather speak to him, and sell the merchandise to him only.

I'm not sure what era these salespeople are living in, but going door to door in suburban…read moreneighborhoods in 2023 is not a thing anyone wants to deal with. We work from home and don't appreciate the salespeople approaching us three times this year. That's absurd. If someone says no, take them off your list for that year; don't go back every two or three months to see if they've changed their mind. By the way, we all have the internet here and can read your horrible reviews, so that's another hard no from us.

Phenomenal job! We LOVE our glass block windows. We used a coupon we found in local flavor. Our…read morebasement windows were old and you could actually put a couple fingers outside because of how poorly they were installed. This was not a problem for guardian glass block! We gave them the measurements before they came and they came with the right size windows, And sealed up the problem areas we had. Our windows were a little larger than the coupon stated so we all paid a small amount extra for the larger windows. Totally worth it On top of the great work, they were very professional and knowledgeable. They explained everything to me in layman's terms so that I knew what they were doing step by step. They also had me check their work during and after. Our basement is so much warmer now and our dehumidifier barely has to run anymore. They have an option of having removable (or can open) block in the middle but we did not get those types of windows. I definitely recommend them and You won't be disappointed! Thank you!

Rob and his team installed 5 windows and 2 window wells. Rob is very professional, honest,…read moretrustworthy, timely, and communicative. Hands down one of the best contractors I've had working on a project in my home! I am thrilled with the quality of work. I wish I could find someone like him in every trade. I would highly recommend Guardian Glassblock to anyone! You will not be disappointed!

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!