I'm not exactly sure why there are negative reviews for McKenna's but, I've used them for a total…read morebathroom remodel and new kitchen counters. I did the demo and the install of the bathroom mysef. The supplys were of high quality and the customer service was very good. The kitchen counters (Granite) and new sink and faucet were all of the highest quality also. They have their own professional counter installers which I never could have done myself since they were granite. They installed the under mount sink. I installed the fauctet. The two sales people I dealt with were very accommodating and very helpful. Thank you McKenna's

Exceptional sales and install staff. Very pleased with everything and highly recommendread more

We had been shopping for carpets for quite awhile. United Carpet had so much for us to choose…read morefrom. We ended up buying area rugs for the main rooms. We weren't sure about the colors or sizes, Christine chose the perfect rugs for us. She made the process stress free. We will definitely be back.

I lived in an apartment that was serviced by them they treated me as less then human and did a…read morehorrible job fixing the flooring. Completely destroyed the trim

I was one of those caught in the hail storm last summer. I…read moreinterviewed sooooo many contractors and Nick was consistently honest, helpful and patient. There was so much to learn. I worked with John and his family for my roof about 15 years ago, so it was a no brainer to stayed with Kaptein. I am so glad I did. Thank you Nick and John! Veronica

They did such a beautiful job siding our home. The entire crew was professional, hard working and…read moreobviously talented in their trade. Nick, the owner, was great to work with and always available to answer questions. We have already asked him to quote us on fencing, and without a doubt, we will hire him back when we are ready to move forward with that project. We highly recommend this company. You will not be disappointed!

Mike and his team did a great job on old Rochester style hardwoods that had not been refinished in…read more30 years. They look fabulous! And the price was very reasonable too!

We are thrilled with the service and quality of the work that Rochester Hardwood Floor did for us…read more The craftsmanship of the installation and finishing is outstanding. All of the staff have been very accommodating, professional and made some great suggestions along the way.

We have had a lot of home improvement jobs done by Meyer…read more Ken is amazing. We just had them clean our gutters on a 2.5 story house. The gutters were filled to the max after all the wind in Rochester. They not only cleaned the leaves, but hosed down the gutters. Also cleaned the whole yard after they were done. I highly recommend this business for all your home improvement needs.

Ken is awesome.......excellent contractor. He is affordable, dependable and is very meticulous…read more He does awesome work!!!!!

The best!!!! Rochester Bath & Kitchen were EXCELLENT. Very professional, expedient, responsive,…read moreand on time start and finish.

we had one of our bathrooms done completely and were so pleased with quality products as well as…read moreassistance in picking out materials with don and craftmanship and knowledge from mike,nick, and sean we had our second bathroom done 8 months later .they are gorgeous! when we had 3 small issues with shower dorrs mike and crew came ,fixed and completed job to our satisfaction,with knowledge of their products. they were great at being professional as well as respectful with cleanup thank you guys GR

Vinny, Ricardo and the whole of the staff were the best throughout our project. We could not be…read morehappier with the final results. My wife and I were never pressured or forced to make any decisions and Vinny was very helpful in bringing up other options and ideas without being pushy. The install went flawlessly and our kitchen turned out exactly as we wanted. Barone builders and Arrow Kitchens work together as if they were one company. Fantastic job!!!

It's been about 1 year since our Kitchen remodel with Arrow Kitchen. We worked with Steve…read more(designer) and I highly recommend him and Arrow Kitchen. I originally believed I did not need a designer and was pretty skeptical about going with Arrow versus hiring out myself. After calling a few places, Arrow was the only company who took thorough measurements and followed up. The others came for the first walk through and I never heard back from them until I called them dozens of times over a course of weeks. Everyone last year was booked and busy, even Arrow, but they were the only company that remained professional and responsive. I probably could have saved some money going with independent contractors but I'm glad we didn't. The timelines they gave us were very realistic/underpromised and they over delivered. The crews were very professional, timely and thorough. Steve was out to the site often, checking in and any question or concern i had along the way I knew I could just text him and he was always responsive. They have a great selection to meet all price ranges and Steve was very good about helping to make design decisions but also respecting my aesthetic and budget. Months later, we had a minor issue with one of the under cabinet lights and Steve responded right away and to take a look/fix. It's nice to know if I had any issues concerning the work done, I could probably walk into Arrow kitchen and get some help. This was our first kitchen remodel, we did a lot of research before hand, we also did a lot to help save money (demo, plumbing, light electrical) and Arrow was very helpful in the entire process to get the job done. We live in an old house (1890 build) so I had a lot of concerns about unknowns...Steve was really knowledgeable about old houses which helped set up expectations with the process and scope of work. All in all, we had a great experience and would highly recommend!

Dean, Rob, Paul and Aaron are the best at what they do! We have had horrible contractors work on…read moreprojects throughout the years here are a few examples: patio-worker said he wasn't going to dig into the hill anymore, we have awful soil, he wasn't hand digging he was using a excavator, but he flat out refused to dig what was specified the landscape plan small scale kitchen re-model--sink got moved as well as refrigerator, contractor didn't hook up the water line to refrigerator correctly which leaked. New wood floors were covered during the work, when the work was done, floors were ruined because of the slow leak that we didn't detect. Garbage disposal wasn't hooked up, when the faucet was turned on, water went all over the floor basement remodel- contractor only visited the job at the very end of the project, he looked around and said "it came out better than I planned, I'll have to charge you more" Those past experiences made us wary of doing any more improvements on our house, but I wanted a larger kitchen, so I went on the recommendation of a co-worker to give Suburban a call. They had just finished her kitchen and it was beautiful. Our kitchen was done in 2013. It came out great. In 2023 it was time to update our 35 year old bathrooms-2 full and one 1/2 bath. I ended up calling Suburban to do the work. They are true craftsmen and professionals. They make recommendations even though it will mean more work for them like adding a light in the shower or updating our can lights in the kitchen because there a better lights available now than 10 years ago. There are several other things that I appreciate about them. They communicate constantly about what needs to be done. They are easy to reach. They are trustworthy and show up every day and work a full day. You will know when they will be there and what time they will leave. They do the work, they don't sub it out to someone else. I also felt comfortable with them in the house, they seem to genuinely like working together which added to the positive atmosphere. It can be very stressful to see your house in a demo state but they gave you confidence knowing that it would look great when done. They will also tell you how long the job will take. In both kitchen and bathroom re-model jobs they were completed on the day they said they would finish. That is so important. When your house is a disaster with all the demolition it's nice to know it will be done in 3 weeks (kitchen) and 12 days (bathrooms). I couldn't be happier with them and their work. I highly recommend them to anyone who is thinking of having work done in their home.

Suburban Renewal did a fantastic job with kitchen remodeling. Dean also went above and beyond…read morerectifying surprise issues that arose. Highly recommend due to workmanship and honesty.