After you read this review (if you have the patience!) you might agree they don't really deserve…read moretwo stars. We did quite a bit of research and got four bids. Greg was second lowest but we went with them because good friends had their roof done the year prior and were happy. They said Brian was very knowledgeable and responsive. They had one problem which Brian came back and solved for them. So far, so good. When Brian came to do our estimate I agreed he knew his stuff. 43 years before Greg came to do this roof, I built a large addition to my house by myself except for the footer and block. I did all the framing, sheathing, roofing, finish carpentry, millwork, electrical, HVAC and plumbing. My Dad is an architectural engineer who guided me in designing the addition. I mention this to illustrate that I know something about home construction. I also did the second roof in 1996 by myself. Now that I'm retired I was too old to do a tearoff and reroof. When it came time to do our job in August, 2019 we told Brian we'd be out of state on vacation and didn't want work to begin until we returned. We got home very late on the Saturday night before the work was to begin. As we pulled into the driveway we could see the dumpster for the tearoff in front of the garage. That wasn't a surprise but then I looked up on the roof near the dumpster and immediately realized ALL the roofing materials were sitting on the roof just above the dumpster all in one small area! I quickly realized that the job was done in bass-ackwards order. The dumpster was obviously placed first so that the roofing material truck conveyer couldn't reach very far across the roof. Any good contractor knows to have roofing materials delivered first and then the dumpster should be placed. Hence, they delivered all the material in one small space on the roof above the garage and the dining room. I could sight up the roof line from the driveway of our ranch house and noticed sagging rafters. Once the job was underway, as they removed certain pieces of roof sheathing to replace delaminated plywood. I got up on the roof to take a closer look. I noticed several rafters which had split under the excessive weight of all those materials in a small area. I calculated the weight of materials was well over 10,000 pounds. The crew was about to put new sheathing on those split rafters and just shingle over. I stopped them, called for Brian and we waited for him to arrive. I insisted they sister in new dimensional lumber along the sagging split 2x6 garage rafters until the sistered rafter assembly was once again straight. Drywall under this area in my garage ceiling was of course damaged. The crew were roofers, not carpenters. I discussed the problem with Brian and he called Greg who reluctantly agreed to comp me about $500 for the repair work I said I'd rather do myself to be sure it was done properly. Once I tackled that project, I was sorry I settled for so little. Brian gave me the feeling Greg was very reluctant to compensate that much. It wasn't enough. I spent several days on my back on scaffolding in my garage ceiling to repair the damage and wind up with a smooth surface to attach drywall and get a decent looking ceiling. I had to use a multi-function oscillating saw and a hand chisel to true up the underside of sagging split rafters to get a good surface to reattach drywall panels. It was painstaking work. The following year, we noticed three places on the new roof where shingles were puckered just above the gutter. We called, Brian came out and determined the puckers were caused by poor workmanship applying the ice and water shield causing blisters. Air trapped there expanded once warm weather arrived. He sent the crew foreman to address the problem. His approach was to peel up lower courses of shingles and use a utility knife to slit the shield and squeeze the air out. I had my doubts that was a good solution but he swore he does it all the time. The following year, late in the winter we had a lot of heavy wet snow and freeze-thaw cycling. I noticed ice dam leakage on the laundry room ceiling and again called Brian because it was exactly where I'd seen the ice and water shield sliced to remove air bubbles. Brian got up on a ladder in the attic above the leak and confirmed where it was leaking. He said they would come out once the weather warmed to repair it. Months went by and I called three times. I spoke with the lady in the office and she said she'd put me into Brian's voice mail. The first time, voice mail was full! A few weeks later I tried again and left a message. This happened several times but he never returned my calls. I also called and left a voice mail for Greg after Brian didn't get back. Guess what? Greg never called either. This experience left a terrible taste in my mouth for Greg the Roofer. Can't recommend them to anyone. By the way, they never gave a referral award (as promised) to our friends who recommended them either.

I recently had a roof put on by Greg and so far so good. His salesman, Brian, showed up as…read moreschedule and was not pushy or obnoxious. The work started as scheduled, his crew had good work ethics, showed up and went right to work, did not hear any swearing or complaining, and cleaned up after they left. I do recommend Greg for Roof Work.

Hired Todd Fritz to install rolled roofing on an addition on my home. The project was finished in…read moreSept 2023 at a cost of $4400.00. Leak appeared in January of this year. Tech came out, worked some kind of "magic" and left. The roof is still leaking. Sent a text to Todd which has been IGNORED. HIS WORK IS SUBPAR AT THE LEAST. And his attitude is WORSE.

John Chatt and the team at Todd Fritz were phenomenal to work with from start to finish! We had an…read moreemergency leak situation and they came out within the hour to evaluate the issue, provide an extremely fair and reasonable quote, and provide a temporary solution to stop the leaking while we navigated insurance. This not only relieved our stress, but minimized potential damages while we determined next steps. Once given the green light, they got to work right away on a full roof replacement that not only looks beautiful, but remedied the issue right away - all before the snow hit! We couldn't recommend them enough for your next roofing project! Thank you John and team!

They did a Stellar job on my roof! I appreciated the work they did and the thorough inspection they…read moregave upon first looking! I had no major issues with them. Mainly just getting my gutters on was the most challenging only because of scheduling between my hectic schedule and theirs and them needing an outdoor plug available! (I dont have anything outside) but they worked well with me and everything looks beautiful! Thanks Stellar roofing!

Our neighbor just had her roof redone by Stellar. Here are pictures of debris left in out…read moredriveway. Well over 20 nails. When I spoke to the "foreman" all he kept saying is they use magnet. I could not understand anything else. This is unacceptable Finding more nails daily as they fall of roof. Trying to avoid driving over them is a challenge.

These guys live and breath Hardwood Flooring. There is no one in the area whom i would trust more…read morefor first quality products and advice. They used to be a wholesaler years ago so their showroom is in an indutrial looking building, but dont be fooled it is beutiful inside and the selection is unmatched. We have used them for several rooms in our house and have always gotten the best value and insights. Once they explained how wood that was improperly milled was often sold to other store but they reject is if the quality isn;t there. Tom said you'll be sorry when you try to install it. Great resource for Rochester, no matter where you're coming from.

I was refinishing a new staircase in my home and I didn't know exactly what I needed. The boys at…read moreHarman hooked me up and I walked out the door with exactly the right stain and poly! Great experience.

Northside company just completed putting a new roof on my house. The experience from start to…read morefinish was seamless and professional. Workmanship, price and communication more than exceeded our expectations. Would definitely recommend Northside

Terrible experience with Northside. Brian came out to give me an estimate and was here all of 5…read moreminutes and didn't ask ANY questions . I had to let him know we wanted a tear off. Sent estimate and never followed up. !!! ***We had FOUR other siding companies come out and ALL were amazing ....... Northside should see what their competitors are doing so they can see how a business should be managed.

Over a 12 year period I've had two significant repairs needed on my townhome due to inferior…read moreconstruction. Both of these repairs resulted in considerable expense to me. I would not recommend Morrell builders.

Morrell has been great to work with and we love our new home!…read more The team was always responsive and professional through the whole process. They provided regular updates as our home was being built; although there were points when we felt like we could have called their bluff, or we found discrepancies in our design versus what was being done. Maybe just too many hands in the pot at points? nothing major. Recommendation: Be sure to understand the topography of the lots before choosing yours -- it was not communicated with us that we would have a sloped lot until the home was being built and we saw it for ourselves. Ultimately everything came together nicely and we are happy with our new home.

We had been shopping for carpets for quite awhile. United Carpet had so much for us to choose…read morefrom. We ended up buying area rugs for the main rooms. We weren't sure about the colors or sizes, Christine chose the perfect rugs for us. She made the process stress free. We will definitely be back.

I lived in an apartment that was serviced by them they treated me as less then human and did a…read morehorrible job fixing the flooring. Completely destroyed the trim

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.