Trinity was one of three estimates that I received for my new roof...their estimate was in the…read moremiddle. The reason I chose them was the customer service. The owner came to my house and explained everything in detail. The project manager, Jenny, was very helpful and came to the job site each day. The crew cleaned up at the end of the day and the work was completed on time. I would highly recommend Trinity. Barbara C.

I found Trinity Home renovations through Yelp and used the Yelp platform for roofing to book an…read moreestimate for our roof. John (the owner) contacted me right away. I found this process pretty easy and would highly recommend Yelp for booking estimates. We ended up getting three local roofer quotes through Yelp but ultimately decided on John and his company due to their price, level of professionalism, and explanation of the roofing process. What we also appreciated was that he was not a pushy salesperson, he explained to me the process of the roofing process in simple terms. We also liked that he had lots of proven references from reviews printed out and he also had a piece of literature he gave that he mentioned his wife wrote so people who weren't in the industry would understand the whole process. For us, that really helped. I had did my research before about GAF certified contractors in the area and knowing that they were a Master Elite level contractor gave us confidence they would do a good job and offer the best warranty. Throughout the process, John and Jenny communicated to us well and even when we had trouble deciding on our shingle color, they delivered three sample colors of actual shingles so we could decide. We ended up going with a color that John helped us pick up since we trusted his judgment. The rain had delayed our start date on the roof but John and Jenny always communicated us if the date was pushed back and John always personally answered his cell phone whenever we needed to get a hold of them. Jenny dealt with our tear off and replacement of our roof and it took 2 days. They cleaned our lawn in-between and got rid of the dumpster afterwards very efficiently. My husband dealt with the roofing team and they were very knowledgeable, professional and diligent. Our chimney was very old so they arranged to consult with a masonry before working on it. We have no complaints and would highly recommend them to anyone who wants to get their roof done. We also needed to get a chimney cap and a duct vent replaced and they added it to our roof cost at a very affordable price. We are thoroughly pleased with our new roof!

Great job, great price...very satisfied with the quality and professionalism of the work.read more

Estimator came and we discussed the job. Talked about 2 options. I asked for price of each and was…read moretold I would have estimate that evening. Received 1 estimate 36 hours after it was promised and it WAS NOT what we discussed and way over priced The estimate included work the estimator told me could not be done. Owner called me trying to justify the price. That was another joke! Told be just the dumpster to remove the debris was $500. Problem being the estimate said debris would be taken away in a pickup truck. Pretty bad when the owner doesn't know what's in the estimate. Other companies gave me line iten costs Tall Pines was just a lump sum. WATCH WHAT YOU ARE GETTING!

Okay, So, Representative Kenny, gave me an estimate for silicone coating on a flat / sloped…read more'rubber' roof on my home. 4 weeks or so later when schedule permitted a tech came out at 8:00am as promised, he called first to alert - remind me he was on his way; He took pictures of the before, during and after of the work he did. Some patch work was required, did that, roof joints were cleaned and sealed, then the whole roof was sealed. Good for 5 to 7 years, all at the agreed on price. Could not be happier with the professionalism of the tech, the work performed, etc. Sales/Assessment Rep, was good, fair evaluation, reasonable price, no wild absurd claims or up sell approach. Just gave me what I wanted and needed. Over very good job and fine folks to speak with, will call them again for my next home project when needed. What more could a home owner expect?

I wanted to let everyone know what a fantastic job this company did for us…read more These awesome men replaced the fences in our HOA community. They did a great job in extreme heat. I rate this company an 11 out of 10. Thank you very much!! Warm regards, Jules and Terry G

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

They did an ok job installing a shingle roof at our home in Sodus Point. It seems like they never…read moreinstalled any Velux skylights. They did not check their installation, and one of the three skylights did not work. It took two visits to get that fixed. The (not needed) extension cables to connect the solar panel to the skylight were just thrown on the roof, and I had to call several times to get them secured, but they are still clearly visible. After taking to the skylight manufacturer, I learned that the extension cables wer not needed an asked Oaks Roofing to remove them. They promised me twice to send an installe, and have now stopped responding.

We ordered 3 patio doors from Frank at Graves Bro. owned by Oaks inc. After the first door was…read morepartially installed we noticed it had a 2 1/2 inch threshold lip whereas our old door was flush to the floor. We are seniors and this is a serious trip hazard. We halted further installation. We were told the new door would be the same as our old ones which have no lip. This was 4 weeks ago and they are offering us nothing in the way of a solution. They have $9700 of our deposit money and are refusing to negotiate a resolution.

A home is one of the most important thought after investments a single person family or business…read morecan have. In order to protect that investment you need a high quality roof with a solid warranty and great customer service to back up that commitment for years to come. Thank you Ron from the Rochester branch for providing great customer service and completion of my new worry free roof from Stellar Roofing. A. 5 Star. Jim

Thank you Chris (sales), Antonio (project manager) and Maria (foreman). You made the whole process…read moreseamless. I appreciate the communication and attention to detail. Minor concerns addressed with immediate resolution. Highly recommend Stellar and this crew.