After a windy rainstorm, our ceiling was leaking by the sky light. I reached out to DGJ and within…read more30 minutes, I received a call back. Less than 4 hours later, Saul arrived and fixed the problem at a very reasonable cost. What a relief! He was friendly, professional and very informative. I will definitely keep them in mind for future work and recommend them to family and friends.

Saul was awesome! We had a leak develop in our roof in a recent storm. He was able to come out…read morewithin just a few hours of my call, talk over what was needed, and ideas to re-route the gutter system that contributed to the leak - at a reasonable price. He and his crew were timely, courteous, and professional. I'll call on DGJ Brothers when it's time to replace the roof in a few years.

Voyage roofing made getting a new roof easy. The team arrived promptly and got right to work. They…read morewere diligent and efficient. Over they made the entire process very easy and the new roof looks great!

From the owner: At Voyage Roofing, we specialize in Roofing, Siding, Windows & Doors, and Gutters--providing expert…read morecraftsmanship and durable solutions that stand the test of time. Whether you need a full replacement or a quick repair, we've got you covered!

Very professional, responsive, and thorough. The quality of the work that was completed is beyond…read morewhat I expected. The owner answered all of my questions and took the time to explain each of the steps to me. They took the extra care to ensure the lawn was clear of nails and roofing materials before they left. Extremely satisfied with my experience and will use again on future house projects!

Tall Pines replaced my 21 year old roof. I was originally wanted to re-roof, but they told me…read morethey only did they only did replacing. They assured me much of my damage was due to storm damage and they could get me insurance coverage. They worked with my insurance company and did indeed get me replacement coverage. More than I expected. The roof was done in a timely manner and they made sure I was happy with the finished product.

Used Allstate Roofing and More for complete tear-off roofing job, July 2022. John, who came out to…read moreestimate the work, was very responsive and communicative via text. The job was done in 3 days and I appreciated the hard work in this summers heat of the crew who did a great job, and the project manager was good also. Overall, though the roof is new and I'd have to see how it stands up over time, I am happy with the work and from a cost perspective we got 4 quotes and Allstate was not the cheapest and not the most expensive. They do offer financing through a 3rd party who is a large, national, lender and I appreciated that as well. The terms were reasonable and given the high cost of a new roof these days, it was necessary. However, they did not complete all the work on the proposal (clearing of soffits in the attic) and broke a sensor for my sprinkler system. For those things they gave me a credit if $375, or at least they said they would. In the end they over charged me by greater than $300 and have absolutely ignored my communications about it. I believe because I financed it, they just figure it's in the financing and if they ignore me long enough, I will shut up about it. I contacted the lender and told them, but they said it's between me and Allstate - Allstate has ignored me. Though I think the work was done well, and I am happy about the roof, I will forever be irritated by what I believe is intentional overcharging - though it's a nominal amount compared to the cost to the roof, nonetheless right is right.

Avoid Allstate Roofing. They claim to be GAF Master Elite, but their work is substandard. Since my…read moreJune 2024 install, my bathroom has been destroyed by a leak. They blamed my plumbing, but a licensed plumber inspected the vent, replaced the fittings as a precaution, and confirmed the issue is the roof. Other roofers have since pointed out high nails, crooked shingles, and the fact that Allstate reused old pipe boots. They also damaged my fascia and siding, then tried to 'fix' it with caulk and nails. They left my yard a mess with nails all over and even left nails sticking out of the shingles. They don't stand behind their work and only offer excuses. Do yourself a favor and hire someone else.

Amazing service! I had a ice dam on my roof and within 10 minutes of contact Rich reached out and…read morecame over later that afternoon. He cleaned the ice dam up perfectly, inspected the roof and attic for causes, and explained to me clearly and excellently what might have caused it and how to proceed. He even was very honest about what services he could offer that he personally wouldn't suggest in my case and really gave me confidence and trust in him. I would highly highly reccomend them for any roofing work, amazing service and excellent pricing and price planning.

Rich patched up a woodpecker hole for me. It was a relatively small job that I couldn't find anyone…read moreelse to do. However Rich responded quickly and was able to get it done seamlessly the following week. Not only was the work completed in a timely manner, but also at a reasonable cost. I would give Rich my highest recommendation.

see my prior message from 7 years ago. At that time this company left us no choice but to take the…read morematter to small claims court as they never came back to do the work we contracted with them to do (remove & replace plywood on roof prior to doing new roofing job) and they never fixed the parts of the new roofing their employees did and, they admitted the roofing was not done right by their employees, so the Court issued a JUDGMENT in our favor against this company which remains active on Court records for 20 years.

I went to the Savage and Sons Home Services booth at the Rochester Home Show a few weeks ago. I…read moretold my sad story to the gentleman there about my siding contractors (yes, plural) disaster. I showed him the pictures of the shoddily down work. He asked me for my address and said he would take a look on Monday (this was Sunday). He came by Monday and examined the house, and gave me a number we agreed upon. He was back Tuesday with a full team and they fixed all the shoddy work in one day. The house finally looked like what I thought it would when I started this back in the Fall! From Sunday to Tuesday, done! And he invoiced me! They were professionals true to their word. The work was beautiful. I will be using Savage and Sons Home Services for all my home projects.

had them replace my roof and siding and it looks incredible. Worked with Tracy, and she helped us…read morea lot.

Terrible. After happily taking my insurance claim check for the 2024 hail damage, it took multiple…read moreattempts and threats of reporting them to the BBB for them to respond. They still haven't replaced my screens or wrapped the window sills like they were supposed to. I gave up which I am sure that is what they had hope for. Absolutely would never recommend them.

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!

They quoted me $90,000 for an addition collected $4,500 from me. I waited 8 months and the price…read morewent from $90,000 to $129,000 and no longer included the wood siding or flooring. They let me know this price change one week before breaking ground. I would not let them change a lightbulb for me. American Custom never gave me my money back. I brought them to the Better Business Bureau where they lied multiple times and I had proof of their lies. I spoke with the architect that American custom used and he stated he said he did not even get $500 from American Custom. They cut a hole in my dry wall about 3' x 2' and made a disaster with dust never cleaned up their mess and never even offered to fix the hole at the end. American Custom was here for a total of 10min when they cut through the drywall (which I have on my ring camera) when they cut hole. They were in and out. So I guess it's $4000 to cut a hole in drywall? If you have a project, don't do it with this company. American Custom is not trustworthy and definitely not honest.

We are gathering several estimates for work we need done on our home. I spoke to someone in the…read moreoffice last week who scheduled an appointment this afternoon for Kevin (she said he was an estimator) to come to our house to see what work would be required and hopefully to give us an estimate. The appointment was set for 1:30. When there was no sign of Kevin by 2:00 and we hadn't received a call to say he was running late, I called the office again. I don't know if I spoke to the same person, but as it turned out when our appointment was entered into their system, the person doing so somehow neglected to push the button that would actually assign this appointment to Kevin. She called it an "honest mistake." It was a pretty big mistake and had I not called the office, we wouldn't have even known there was a problem. We decided to call another company for an estimate.

Terrible company. Contacted Grave and they sent out Pete to check out my roof. Specifically…read moreinformed them that this was a grant that I was approved for through the Town of Irondequoit. Never received a bid and Alex in charge of providing a bid, never submitted a bid. My calls we're ignored. What a waste of my time. Don't use this company!!!!

We requested a complete tear-off and new gutter installation from Graves Brothers Home Improvement…read more Kristopher Oaks chose to send out his lesser qualified Oaks Roofing and Siding instead. GAF, the shingle supplier for Graves' & Oaks', told us that Oaks Roofing and Siding does not/did not meet their GAF President's Club criteria, while Graves' was at the time and that was who we hired. What was supposed to be a one-day installation has now gone on for longer than a year! After the terrible installation we checked our security footage and found that an Oaks' roofer urinated and took photographs around our property, far away from the roof. We believe the value if this service to be so low that we plan to install another new roof soon. Kristopher Oaks is currenting trying to expand Oaks/Graves into several other states while stupidly dropping the ball in his hometown area.