Had owner Mike Long out to look at some roof damage. Mike was so thorough and very personable in giving me an assessment of root cause (and recommended the corrective action). For repairs, new installation or just an inspection I would call Long Construction. read more

The company left one guy to do the work in sweltering heat. I personally found problems on the porch roof. The project manager did not review the entire job. I asked for another project manager and he found a number of issues. The management of jobs is substandard. Review of work is substandard. For the money I paid, the labor and review was awful. read more

A hail storm hit our neighborhood in the summer of 2024. Our house was significantly damaged. The day after the storm I spoke with Donnie at Long Construction. He was working another job in the neighborhood and stopped to answer my questions. I told him that I was a novice when it came to dealing with home repairs and insurance claims. Donnie immediately put my mind at ease. He said that they have specialists that deal with the insurance company so that I don't have to. He also told me that Long Construction would also inspect our home from top to bottom to make sure that everything that was damaged was repaired in full and nothing was missed. I then met with John. John is their insurance specialist and truly a guardian angel. John's job is to make sure that if a repair is covered under your policy, that the insurance company pay it out. To give you an example, initially the insurance company was only willing to replace half our roof, wanted to "patch work" our siding, and was only willing to pay $50 toward a new garage door. John worked night and day to fight for us. When he got done, our roof was fully replaced, the garage door was fully covered, and all siding was replaced. Again, this was because of John's hard work. If I would tried to work with the insurance company myself, I likely would have never gotten the same results and would have had a much higher out of pocket cost. The work on the home went well. The roof was fully replaced in one day. The siding took a few weeks. Now, I will point out that no job (construction related) ever goes perfectly smooth. At one point, one of the workers while replacing the siding, damaged some of the shingles on our brand new roof. Mike Long (the owner and always made himself available to talk with us at any time) took full responsibility and had the roof repaired ASAP. I will also point out that we worked with many other's at the company that I am forgetting to thank, but everyone there is fantastic to work with. We are extremely satisfied with the work done on our home and service Long Construction provided and we will be using them again. If you need work done on your home, you simply must choose Long Construction. read more

We wanted to get a quote on fixing some roof ridge shingles and roof shingles that surround a skylight that had blow off in a wind event we had over the 24/25 winter. Dakota, the sales guy, arrived 9 minutes early, which in our experience, is not common with construction companies. After Dakota looked at what we needed repaired he noticed some broken siding. He then got his compact ladder out and climbed up to look at the roof. He immediately found hail damage that happened on 7/15/2024. After more inspection and help from the "Miracle Worker Insurance Guy" John Oliver, we got the insurance company involved, who John did amazing work with, and were awarded a new roof, skylights, and siding/fascia repair. We have a huge roof. A well organized crew showed up on time and we were in awe at how fast and efficiently they tore the old roof off and installed the new roof. It took them 2 days and a couple hours on the 3rd day to get the job done. They cleaned up daily and left the place in better shape than when they got here. We are very very happy ! ! ! read more

Value, workmanship, and quality of product is outstanding. 2650 sq ft roof done in a day. After 5 estimates we had done and all the great reviews we chose Long. All in all the best bang for your money out there. Read the fine print folks. No surprises!!! read more

they did a great job on the roof and were incredibly helpful dealing with the homeowner's insurance... saved me a pile of headaches... glad i went with them for the repair. read more

It is easy to do a write-up for a company when everything goes as it should. But how do you write one when things go awry? I hired Long Construction to repair damage to our front roof caused by a wind storm in February. As promised, the supplies and the dumpster arrived the day before and the next morning the crew showed up to begin. Midmorning the lead on the job called and said that the wrong shingles had been ordered and delivered. He stopped by later in the day with 2 samples to confirm which one I originally wanted. The next day I was gone almost the entire time the guys worked. When I arrived home I was shocked to see a color I had not picked. I called the lead on the job because I was so upset and I knew my husband would be very upset. See our house is only 6 yrs old. We had put a lot of time and energy into picking out exactly what we wanted our home to look like and the roof that was on the front of our house was not it. It was Friday and I had no clue where we would go from here. The lead on the job had admitted that there had been another mistake made and took full ownership of it. I was pleasantly surprised by his honestly. I sent an email asking to meet with the owner, Mike Long, after I was told on Monday that the company would be replacing the front roof again. Mike called me and arranged a meeting. Not only was he on time but not once did he suggest that I was wasting his time. He was attentive and apologetic. We talked extensively about the matter and where we go from there. We looked at the damage to my landscaping, talked about the big truck that had parked on our sod, and what we deemed an ugly colored roof. We came up with a plan and he assured me he would be here to over see everything. The following week the dumpster was delivered, my landscaping was protected and the roof was redone. When Mike and I looked at everything the next day I was so happy. He even fixed a special garden decoration that was damaged the first time around! I told him how wonderful his crew was and how much I appreciated him and his office staff. The only thing left is to replace the one bush that was damaged, which will happen is spring. I honestly cannot say enough about this company. Long Construction 100% stands behind its work. I believe with all my heart that "You Can't Go Wrong With Long" read more

We've had many house surprises come up. Two wind storms caused siding to tear off our house and garage. We also kept getting ice damning in our back gutter and the gutter popped off in some sections. The quoting process was great and Jason was super descriptive about what needed to be done. Their quote was the best out of the three companies I quoted. For example they quoted $350 for the siding repair and another company quoted me $1000. The siding they picked was also a 100% match, and they let us keep the extra piece of siding for the future. They also repaired our gutter and was able to save the gutter. Mike discovered significant fascia rotting, he explained that whoever installed the gutter did it wrong so water was leaking behind the gutter causing our fascia to rot over time. Next time I need house repairs, I won't hesitate to call them again. Support your local business! read more

They are friendly, helpful, courteous and do excellent work. I would hire them again in a heart beat.

I was so impressed with this company. Not only is their work stellar, but they also have an insurance expert to guide you through the arduous process of battling with u you our adjuster for fair compensation. And when they finished, they left my back yard and deck better than they found it. I highly recommend them. read more

We had damage done to our roof from the wind last week. I called them for a quote they responded very quickly we're very reasonable and fixed it the next day. Highly recommend them they were awesome. read more

I cannot say enough great words about Long Construction and their staff. My house was damaged as a result of a fire at my neighbor's house. Since I am a previous customer of Long Construction, I immediately called their sales representative, John, and he walked me through exactly what to do. The insurance adjuster came the next day to assess the damage. Within a month, all the work has been completed. The workers arrived as promised on time every day and were very respectful of me and my property. When they left, everything was immaculate. Nothing was left undone. I could not be more pleased with the work that Long Construction did for me. Many thanks to Mike and his staff for a job very well done. No one else will ever work on my house.(PS. My review will state that I am from CA--don't know why--the work was done in Irondequoit). read more

Very pleased. The work and customer service was excellent. I recommend them without reservation.!