We walked in and it took a minute to be greeted, which is fine. I understand places get busy. We…read morewere eventually told to have a seat wherever we liked. After sitting down, I noticed paper menus sitting on the counter, so I walked over to grab them. The lady at the register, who later claimed to be the manager after I asked to speak to one, said, "I will bring them to you." Also fine. I simply went back to our booth and waited. When she came over, instead of saying hello or introducing herself, her first words were, "You need to practice a little patience." That immediately put my service radar on high alert. There was no attitude from us, no complaints, we had simply walked over to grab menus. The comment was unnecessary and unprofessional. She then asked what we wanted to drink. I calmly asked, "Can you wipe the table down?" Her response: "It is." I replied, "It is not there are spots on the table." She then pointed at the table and said, "These are imperfections." I know the difference between imperfections in a surface and spots that can be wiped clean. The table clearly had residue on it. Rather than simply wiping it down, she chose to argue. At that point, I told my husband, "Let's just leave." The entire interaction felt dismissive, defensive, and rude. When I asked to speak to a manager, she claimed she was the manager. I let her know directly that her tone and behavior were inappropriate, and we left. Customer service is about making guests feel welcome. This felt the exact opposite. I should have trusted the 3.7-star rating, but I gave the benefit of the doubt. That was a mistake. Do not waste your time or money here.

They are right down the street! Overlooked, comfortable , cozy diner ! I just discovered their…read moreSkillets!! I've been going for years usually getting the same breakfasts! Great food ! It's not a chain, so you may have to wait a minute , but it's worth it!!

In our recent visit service was excellent -- attentive and friendly…read more Beyond that and the quasi-lodge feel of Black Bear, I don't find anything distinctive about the chain. That is not criticism. It's just to say that you can find similar expansive breakfast/lunch/dinner menus in other places -- like Denny's -- as well as independent diners. We two typically split a meal, but the Grizzz breakfast combo was still more than we could finish, allowing others in our party to graze on the leftovers. The combo included two each of sausage links, bacon strips, and pancakes; plus three eggs (cooked to choice), and a potato option (fries or hash browns). A good value for the price, the meal would easily feed two adults and a small child or two.

Went on a Monday at lunchtime. Got seated pretty quickly…read more First thing we noticed was portion size was huge! Everyone at our table got something different - breakfast, lunch and dinner were covered. Sandwiches were huge and delicious. The breakfast plate was loaded and was delicious! Pot roast was cooked well and tasted delicious. Overall this was a great experience. I don't know why it took us so long to try this one place!

We ended up being in the Westport area on a Saturday morning and decided to check this place out…read morefor breakfast. I'd say it's like something out of the 50s or 60s. The decor and music make you feel like you could have been on the set of a show like Happy Days. The staff does not wear poodle skirts, etc, though! Our server was Deon and she was great! She kept things moving and she had a great personality. We had trouble deciding what to order because a lot of the menu items sounded really good. But we eventually decided and placed our order. Our food was really good for the most part. I had to choose a side and I chose cheesy grits. The grits were not good at all. They were truly awful. First of all, there was nothing cheesy about them. No cheese. And they were thin and runny and had no flavor, but also managed to taste horrible at the same time. And they were lumpy. I have never seen or tasted any grits like these and I hope to never again. My husband drinks black coffee. He took one sip and made a face. I know that face! The coffee wasn't good. He said it was VERY weak. We both thought diners were typically known for good coffee - but apparently not all of them! I went to the restroom before we left. It was clean enough. I washed my hands and went to dry them but there was nothing to dry them with. An employee was in there putting on makeup. She asked if there were paper towels and I said no. She said she would get some "in a little bit". So I left with wet hands. The gal had been working so I don't know if she was on a break or what, but she was not helpful! My husband said the men's restroom was absolutely filthy and that there was toilet paper all over the floor. Deon and (mostly) good food were the best part of our time there. We won't be going

The ambience is reminiscent of its predecessor, Hardees. The only apparent changes are the vinyl…read morerecords on the wall and the blaring jukebox. The service retains its indifference and lack of efficiency. Coffee refills are not readily available. Although one server filled coffee in their station, they neglected mine, despite being in close proximity. I ordered the Hangover, which was served tepid and bland, lacking the essentials of heat and seasoning. I tried to enjoy my experience and at least eat my meal. Alas, I couldn't, or more accurately, wouldn't finish my meal. It was obvious that it had sat in the kitchen pass for quite awhile. I'm not sure it would have been much better served piping hot. I wanted to like and recommend Shorty's as it is nearby and a family owned business. It wasn't all bad, perhaps just understaffed? I may give it another try in a few months.

My husband and I drove from Chicago to Missouri for the new year and we dined in here because Black…read moreBear Diner was packed. We were greeted by the kind host and seated. Our waitress came to take our order and after that, she told us it would take long because they only had one cook, I wish she would have told us that before taking our orders because the wait took extremely long and we were falling asleep. By the time our good got there we noticed she forgot the toast my husband ordered and I tried to flag her down but my husband told me to forget because it might take long again and we were both hungry and didn't want to wait anymore. The service wasn't that great and the wait was even more disappointing. I think all customers should be greeted with utensils and water as soon as we are seated. I don't like the fact we have to ask for these things when they are things that most restaurants already serve you as soon as you are seated. The food was ok. I don't think restaurants should be open if there is only one cook because that's a lot of pressure for one cook to handle and hungry customers don't really like to wait so long for their food.

Came back. And it wasn't a fluke. Still had great seating, not too busy. The food came out…read morerelatively quick. It was delicious as the last time, and we were all full and satisfied. The customer service was mainly the highlight though, a great server was attentive and had great personality, didn't hurry us out the door either which I really appreciate. I noticed they have hat and coat racks on the booths! This is super innovative and cool. Very useful and adds nostalgia. Which is crème. The gift shop parts are novelty and sweets. Worthwhile for a cute date!

Had the opportunity to try Good Day Cafe. Located in O' Fallon, MO Good Day Cafe brings a small…read morecountry diner feeling and a awesome experience. Located in a strip mall near Highway K and N, Good Say Cafe has great service with reasonable prices. We visited in a Saturday morning and was able to get a table during the breakfast rush. Good Day Cafe does have limited seating and recommend calling ahead if you have a large group wanting to visit. When reviewing the menu all the traditional dishes you expect to find in a classic diner as well as some great skillets to choose from. We ordered a few classic dishes and everything was delicious, and perfectly portioned. Our server was very friendly and gave us plenty of space to enjoy our meal with checking in on us frequently. Good Day Cafe was a great experience and a hidden gem. Definitely coming back, give them a try!

Very cozy, laid back breakfast and lunch venue with a flavor of small town atmosphere. Waitress'…read moreare friendly and attentive making sure your coffee or breakfast drink of choice is topped off. We came for breakfast and got exactly what was expected from this oasis of a country cafe in the burbs. Keep your expectations to a simpler standard and you'll find your pace slow, attitude brighten up and realize the clock just slipped a couple ticks. Every bite is an adventure , Enjoy the journey.

On my mission to try restaurants around STL, I visited Stone X STEEL with a group of friends…read more We started off with drinks, and I had a mimosa flight that was really good definitely a highlight. As for the experience, there was a bit of a hiccup with our food order that caused a delay. And of course, when you're waiting on food, that can make the table a little restless. However, I will say the owner personally came over and did his pobest to rectify the situation, which was appreciated. That level of accountability goes a long way. Now onto the food...overall, everything tasted good. I did have a minor issue with my Brussels sprouts being a little burnt, but that was taken off my bill with no problem. Customer service overall was okay, nothing over the top, but nothing negative either. All in all, despite the small setback, the food and the effort to make things right stood out. I'd still say it's worth checking out and forming your own opinion.

StonexSteel did not disappoint. Celebrated my birthday there with a large group of friends. The…read morefood was delicious, very fresh and made to order! The staff was on point and very pleasant, especially Tay whom made sure i was happy throughout the evening. A great vibe for sure and we've decided it will be a new place for us to hang out! I highly recommend this place. Thanks to Lashonda and Martez for making my bd memorable

Always a great order from Denny's! The food was made and delivered hot and fresh and was delicious…read more The ambiance is always great so not problemo there. The only problem was that my wife ordered crepes and they were given to her without any sort of toppings aside from a few blueberries which she wasn't happy about. Aside from that, everything was delicious and I will definitely, be back.

Toss up between T-bone and eggs or with sides. $0.10 difference…read more Anyway, breakfast won!

This place caught me by surprise!…read more I came here to celebrate my friend's birthday and was blown away by the service and food. To start, I got the Welcome To Havana, which is a rum based drink with pineapple, fresh mint, and a couple other components. The pineapple and mint paired together perfectly and was the right balance of sweetness with a cool, clean finish. I got the Caesar salad first and swapped out the Caesar dressing for balsamic. It was good but nothing to write home about. For my main, I go the tavern steak frites cooked medium. The steak blew me away with both taste and flavor. While it was well seasoned, it was a tad salty for my preference. At the end of the day, who doesn't love a tender steak? Overall, I was incredibly pleased with the food and service and must give credit where it's due. Anytime I've ever had a server take my order without writing it down, it never comes out right. To my surprise, she somehow remembered all of our orders and did a stellar job on keeping up with the water refills. I can't wait to come back.

My boyfriend and I got dinner here this past Monday while using our comp hotel nights. We had no…read moreproblem getting in without a reservation. We almost always choose bar seating when available, and this was no exception. Our waiter, whom we recognized from our last visit to Amerisports before it changed to Charter 18, provided top-notch service our entire visit. This place has a TON of tvs, so definitely a perfect place to gather for sports games, etc., but in a more upscale atmosphere. There was a good mix of people dressed casual (t shirt, athletic wear) and dolled up--anything goes. We started off with splitting the Caesar salad, which I'll likely skip next time. It was very basic, and I just wasn't blown away by the dressing (which is what makes a Caesar, duh). We also split the pretzel, which is a SHOWSTOPPER. It was giant, perfectly seasoned, accompanied by whole grain mustard with a kick, and a beer cheese sauce which was divine. We went back the following day just for another one! For our entree, we split the steak frites--another just so-so dish. The fries were seasoned nicely, and the steak was cooked properly, but nothing mind-blowing. I will definitely return and continue trying more from their menu.