big mike did a great job on my carpet.... I did no think…read morethe pet odors or stains would come out but they saved me from buying a new carpet for my den I would certainly recommend them to everybody.. thanks mike

I am very happy with their carpet cleaning. Was a very nice company to work with and the price…read morewas reasonable.

Rodney was awesome and super quick. He was able to get the patch taken care of in less than 30…read moreminutes. he is definitely good at what he does 10 out of 10 would recommend!

I had Rodney repair and patch my carpet for a rental I was moving out of on April 27th. I couldn't…read morebe there because I ended up double booked at my new house too. He said it was not a problem since we'd discussed the areas to repair and the cleaning needed. Because I wasn't there, he missed one of the repair spots that I'd originally contacted him about in 2023 when my dog first did it soon after I moved in. Back story is he said "I'd recommend you wait until you move out because you'll likely have more areas by the time you move out and I can do multiple areas for just a little more cost." Wow! I thought what a nice honest guy! Back to him missing the original spot, I contacted him to say he missed a spot. He said that he didn't know about that repair. I showed him the text from March 17 2026 at 12:37pm. He said I don't have a text from 2023 wouldn't help and wasn't sent from the same number (It was but we'd also discussed it in March 2026 and that's the text I sent him - not the one from 2023. He said I can come back out but you have to pay me another $100 for my time. He also commented that he lives all the way up in Noblesville which is an hour drive, which isn't relevant since he agreed to do the service. I said "I really can't pay more than the $480 I already paid for the carpet repair and cleaning." He said "I can't help you." and stopped responding even after I said I guess I have to pay you because this has to be done in a few days. No response! I had to work to find someone within a few days. I hired The Carpet Man and they took care of me. After it all I realized that the carpet wasn't cleaned well because I noticed two spots that he clearly didn't work to remove. We hadn't even seen these spots prior to the cleaning! The essential oils also smelled weird over time. At first they were nice but as it dried it smelled kind of weird. I wish I'd called Stanley Steemer for the cost and overall service but needed both cleaning and repairs, which they don't do. Moral of the story - get a scope of work/estimate on the company letterhead in a pdf via email ahead of time. I trusted the text convo and got burned! However, courts accepts text conversations as evidence. So there's that.

We had Michael's Floor Care out to clean the carpet in our home. They did 3 bedrooms and the…read morestairs. They were on time, courteous, and used specialized cleaning equipment. The carpets look great again and they were pretty bad. I think they were even surprised at how well they turned out. Overall we were very happy with the quality, price, and service. We will call them again and highly recommend them if you need your floors professionally cleaned.

Michael helped us to clean, repair, and seal our slate entryway that is original to our 1958 home…read more As it's the main walkway between all levels of our trilevel much of the grout was chipping away leaving the side (if not the whole corner) exposed to possible damage and tile cracking. Micheal took the time needed to tackle this labor intensive project. Two months later I'm as satisfied with the work as I was on completion day!

Wow! Our carpets look amazing! We just had the carpets done today and they look amazing! Our…read morepuppies like to use our carpet as their pee pad when it's raining as they don't like to get their paws wet (they are just too delicate for that nonsense! Ugh...). All the stains went out...I don't even think the previous owners of our house ever cleaned the carpets!! The only suggestion I have is to maybe have two guys instead of one to clean...gets done quicker... Otherwise great job! Highly recommend!!

Tom and April did an exemplary job on a last minute call to get my house ready to sell…read more Unreservedly recommended! -Pam S.

I called this company Thursday night just to get an estimated price on what I needed done. I was…read morehaving an Average room, a hallway, and a staircase done with urine and stains in all. His quote was very fair and before I booked an appointment with him I wanted to check other companies to compare pricing. Very well known ZeroRes cost double the amount and was a bit pushy. (Not saying which is better because I've never used ZeroRes, I just know HutchPro was better for me.) I texted HutchPro That same Thursday night and asked the soonest he could fit me in. He said he had an opening THAT SATURDAY. Talk about speedy services, ZeroRes was gonna have me waiting a whole month! I booked it for Saturday. Now keep in mind that if you use this company the time that you book for the day can vary depending on how the jobs before you go. With that being said Robert (My cleaner from HutchPro) Notified me of this in planets of time. He was late but he was transparent with me about that leading up to his arrival. Robert was amazing and did a fantastic job! I didn't expect him to be able to get up some of the stains I had! Apart from how it looked, the smell was AMAZING! I'd pay that much just to have my whole upstairs smell that good again! Overall, I will be using this company again if I need carpets cleaned! Highly recommend them if you need your carpets cleaned! I attached some before and after pictures as well. Keep in mind that my carpet was so bad that I plan on completely removing and laying down new carpet in the next few years. A friend is staying with us next week and I need the carpets to be cleaned before then! (Also the lighting in my house does NOT show how amazing the transformation was!!!)

I would highly recommend HutchPro to anyone looking for a great carpet cleaning service! Robert…read moredoes a wonderful job and he is extremely sincere. He is always communicating with customers before and throughout the service. The cleaning job was amazing! I have a dog that shed so much hair I couldn't keep up, but Robert did a great job cleaning it up for me. I'm very impressed!

CTM did a great job for us. We called them for a hole in our carpet, and they did a great job of…read morepatching it with some remnants which we had. They also stretched some other carpet to make it lay flat again, and cleaned some other high traffic areas. Everything they did was terrific, and they were great to work with. This is the second time they have been to our house, and we have been very happy with their work both times.

We had C.T.M. clean three rooms of beige carpet on June 5. We'd used them before. They provided…read moreexcellent service. They were friendly, professional, and reasonably priced. Charles/Charlie was as upbeat as usual. He cleaned areas of carpet on the ground floor and up the stairs to the second floor. We both had to leave before he was finished. We noticed that night that the carpet was quite wet, and it stayed wet for longer than usual, almost three days. On Day 2, two dark, rust-colored stains appeared in a highly visible area. We immediately called C.T.M. (no answer). We left a voice message as well as an email (CWBID7373 AT hotmail.com). No response, so we tried again during the next week from different phone numbers and different email addresses. To date, June 22, we have had no response from them. We have no idea what the stains are from -- the carpet itself? adhesive? subflooring? We don't want a refund, only for someone from C.T.M. come out restore our carpet to the stain-free appearance it had before they cleaned it. We wonder if the owners are ill or died -- the lack of any response is unlike C.T.M.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

This company never disappoints! We just bought a new house and they were able to get us in quickly…read more They are always on time, professional & affordable. Paul and Anthony were the gentleman who came out this time and they were kind, quick and very thorough! Highly recommend this company for any of your carpet cleaning or restoration needs!