We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

I contacted the company to explain my concerns, and they were very responsive and professional. I…read morewas informed that they do not clean the baseboards because doing so requires a specialized upholstery tool, and that this service would be an additional $1 per linear foot. I decided to take care of the baseboards myself using carpet cleaner, which I did. The company also asked if they could return to address the areas of concern. They immediately scheduled a return appointment, and Tom came back out and went over the two rooms again. As before, he was professional, knowledgeable, and courteous. Tom did an excellent job re-cleaning the carpets, especially the extremely stubborn ink stain, which he was able to improve significantly. The rest of the carpet looked great as well. I would definitely recommend this company. I gave four stars rather than five only because of the baseboard issue. Overall, they are good people who stand behind their work and genuinely care about making things right for their customers.

I was truly impressed by the team at TCK. I found them on Yelp, and their response time and…read moreprofessionalism were unmatched. The team did a great job steaming a couch, two chairs, and an ottoman for me. The price was very reasonable and the work was done quickly and efficiently. The team was very respectful of my home, and of the actual items they were cleaning. I have already recommended TCK to my family and would absolutely do so again.

During Christmas time last year I was struggling to find a gift for my parents that they could…read moreactually use. After some browsing on Groupon I found this business and remebered my parent always wanted their rugs cleaned ever since we got our dog, so I ended up buying their "5 spaces" deal. Fast forwards a few months and my parents decided to get rid of their rugs, but wanted their tile to be professionally cleaned. That brings us to today. Clinton, the co-owner of this cleaning business, came by and got the job done! Not only was he easy to talk to, he was also very professional and an overall kind and patient person. He went as far as to get more equipment to thoroughly clean the floors better. He also was very honest honest and seemed knowledgeable on what chemicals were okay for certain types and stones used. We are very pleased with the results and the overall experience provided. I would recommend them to anyone! There are several different Groupon choices available right now, so definitely check them out!

We had a rug, 2 chairs, and our shower cleaned/resealed. The initial service took care of the rug…read moreissues. Because the shower still showed evidence of mold, we called. Nick who serviced us, returned and addressed the issue as well as a few stubborn places on a chair. He was professional and attentive to our concerns which we greatly appreciated the responsiveness and attention to these issues. The shower cleaning is more expensive than other services.

"This business engaged in bait-and-switch pricing, property hostage tactics, and extreme price…read moregouging against a 25-year military veteran.1. The Bait-and-Switch: The company came to my home, measured my rugs, and gave me a verbal quote of approximately $600. They had me sign a phone screen to approve the service. No $4,800 price tag was ever shown to me or verbally disclosed.2. Property Hostage & Price Gouging: Three weeks later, they returned with my rugs and suddenly demanded $4,800. This was eight times the original quote. The company claimed the employee who quoted me $600 no longer worked there. They held my property hostage until I negotiated with the owner, who dropped the price to $3,100. Under intense pressure to get my property back, I reluctantly authorized the $3,100 debit card charge.3. Substandard Work & Misrepresentation: Upon unrolling the rugs after they left, the quality of work was completely defective. The rugs were hung crookedly and damaged. Furthermore, the company charged me premium rates under the false pretense of cleaning high-end, thousand-dollar 'oriental rugs,' when my items are actually cheap, standard area rugs.I am filing this complaint to publicly document this company's predatory, high-pressure tactics and terrible craftsmanship to protect other consumers and military veterans." Plus, I paid for extra padding also.

I have had One Crew Cleaning come out to clean my home for over a year now and would not have…read moreanyone else! They are absolutely amazing with a keen attention to detail. Marisol is personable and genuine and makes the effort to care for not just my home, but my family as well. Highly recommend!

From the owner: Husband and wife owned business dedicated to outstanding service give us a call for a quote today read more

Great response time. He took his time to clean our couch and stairs. Beautiful work and friendly to…read moretalk with.

Ray and Nathan did an excellent job cleaning some upholstered chairs and a couch. They were…read moreon-time, friendly and thorough. We will be using them again in the future.

Great team who did a deep clean for our house. Good price too. Would recommend them to anyone!read more

From the owner: Eckler Cleaning Services is known for their attention to detail and efficient service. Our mission…read moreis to be the best pet friendly cleaning service in Indiana. As part of this mission, we donate a clean to Misty Eyes Animal shelter every month. Whether you need residential cleaning, commercial cleaning, organizational services, or specialized cleaning services, Eckler Cleaning Services can meet your needs. We have a team of experienced and trained cleaners who use top-of-the-line equipment and eco-friendly cleaning solutions. Call or text 574-870-6730 for an estimate today.

My carpets look great and we are very pleased with the tech and the service he provided! Thank you!read more

Joel came out had finished the upstairs of the condo and the truck caught on fire from the…read moreequipment. Owner came out, offered a measly 20 % for the inconvenience and said I would hear from some within the hour. Two hours later Joel comes back and finishes the job, didn't take any breaks and was so apologetic for what happened. For a job that should have been finished at 11:00 seemed to be all day. All the owner could do is give us 20% off a 700 dollar job. So much for customer service, couldn't say enough positives about Joel. Believe if we use chem dry again it will be because of Joel

Franz and his team are awesome! They did a great job cleaning our carpets and getting our house…read moreclean for us to move in. Extremely communicative and kind, and doesn't break the bank. We really appreciated all their work on short notice!

Great communication! Having them out to help us declutter and shift some things around soon. In…read morethe meantime we are in contact and we have a wonderful feeling about the outcome! Since they haven't been here yet I gave a 4 star but from our conversations I believe that they are going to be what we need! Will keep you posted on the results.

I contacted Trent's carpet cleaning a week before thanksgiving and they were able to accommodate my…read morebusy schedule! It was very easy to receive an estimate with fair pricing. Great family owned business that I will be using again.

BEWARE. DO NOT HIRE! Our upstairs laundry room overflowed…read moreand flooded in Feb 2025. Our original flooring had been discontinued and we'd worked with several companies to find a similar style. After weeks of searching, we reached out to Trent's Carpet Cleaning & Restoration. He found the exact flooring we wanted and said he could start right away. We also opted to have Trent's replace carpet in areas insurance didn't cover. He said the flooring would have a lifetime warranty and would not chip or scratch. He promptly took a $10,000 deposit, only to later tell us we couldn't get the flooring we picked. We ended up reluctantly agreeing to a different floor Trent suggested. From day 1, we had issues. He positions his company as a family business operating with integrity, but I would challenge that. Trent never visited the job once work began and did not manage the project. I had to act as liaison between him and his workers. The days and times they showed up were never consistent and rarely communicated. Throughout the process, Trent tried to cut corners -- despite insurance covering the cost. Workers would show up unannounced, and Trent would call expecting us to pick up and move everything for them. With 3 young kids (including a newborn), this is not realistic. Not to mention, insurance covered moving as an exact line item. Trent also tried to re-use broken shoe molding and quarter round instead of replacing -- again, items specifically covered by insurance. Several damaged pieces of flooring were installed and they were clearly frustrated when we asked for them to be replaced. We had to constantly inspect the work and confirm items were being addressed. By the time the job was "done", we just wanted them out of our house. When it came time to pay the balance, Trent collected nearly $5,000 in additional "overhead and profit." He came to pick up the check without doing a walk through, asking for feedback, or thanking us. Right away, the flooring started chipping from the smallest things -- a Norwex mop, a small plastic toy, etc. We emailed Trent on Nov 4, which he never responded to. Shortly after, we noticed water around the downstairs toilet. A plumber told us the wax ring was not replaced when the toilet was reinstalled after the floor work. Ironically, Trent had a plumber connect and disconnect our water softener, but didn't use one for the toilet. On Nov 21, I reached out again. After several follow ups, he finally came out Dec 9. Trent acknowledged the chipping and the water damage, though stated several times they always replace the wax ring. He said he'd file a warranty claim for the chipping but couldn't return until the New Year to replace the water damaged flooring. I followed up Jan 6, Jan 23, Feb 9, Feb 16, Feb 20, and Feb 23. Trent said he was waiting on the warranty decision before addressing the bathroom floors. Despite multiple follow ups, there was no decision. On Feb 23, Trent sent workers to do the repair with zero guidance and no replacement flooring. I contacted the manufacturer, who confirmed Trent had never filed a warranty claim. When I asked if I could file it myself, I was told it had to go through Trent -- who clearly does not take care of his customers. It is now Mar 30. Our water damaged floors have not been replaced, the $200 plumber bill has not been reimbursed, and nobody has contacted us about a warranty claim.

These 2 business partners Laura& Kaeby? , are just heaven sent. They went above and beyond cleaning…read moreboth bathrooms,vacuuming doing additional that I did not include. I do not want to touch anything to mess it up! They were friendly, professional, very kind, great communication and I received a discount on my first cleaning, cause I found them through the yelp app..I used another service, and the lady did a wonderful job excellent. The other company lures you in with a special discount then automatically put you in a 6 month cleaning contract plus membership fee every month . Well I will not be using them anymore, I will continue to use Good Hope because this service is greater and more financially reasonable,I am on a fixed income. Thank the both of you once again for a very immaculate spectacular cleaning! I will definitely be contacting Good Hope again for more services! God Bless!

From the owner: Quality over quantity. Our goal is to go above and beyond of your expectations, save you some money…read morealong the way