Today is the second time they have failed to show up for my service. Yesterday they cancelled at…read more5:45 for an appointment set btween 5-6. Today they called at 5:11 to clarify some of the issue, said they would call back, and instead, have simply not showed up. Don't waste your time. I'm only giving one star because I can't give zero.

BEWARE INDY!! Do NOT call this company for any services. They will rip you off, charge you for…read moreservices you didn't approve and then you will be berated by Joe, the GM. Sharing with all of my family, friends, neighbors and co-workers. AVOID THIS COMPANY.

Looking good!!! Always quick and professional. Very great work and would def recommend.read more

We needed a quote for mold remediation before making a counteroffer on a house, and our inspector…read morerecommended AdvantaClean. I called the AdvantaClean South Suburban Indianapolis team and Victor actually went down to the house the same day and e-mailed a quote the following day. I also received a complete explanation of the process that would be used and the scope of the work, the material safety data sheets on the chemicals, and "Five Mold Myths" which really helped put the whole mold issue in perspective ("it's not the next asbestos"). The team answered all my questions, always returning phone calls in a prompt and courteous manner. As they did the remediation, they explained things step by step, and even though it was miserably hot I never heard one complaint. Between the heat and the old part of the crawlspace the job took longer than anticipated, but they never cut corners or rushed to get done - in fact, they had to come back the next day to finish because they wanted to make sure it was done properly. They worked hard, did a very thorough job, cleaned everything up, and the bonus was how polite and considerate they were. I would highly recommend this team!

Very prompt very responsive I have not done the project yet as we have had some family problems…read morecome up but will consider them for any project I would have.

From the owner: You're looking for a partner who understands your vision and can bring it to life. At BKG…read moreProperties, we pride ourselves on our excellent communication and time management, ensuring your project runs smoothly. Our family-owned business has been in the industry for over 20 years, offering free estimates and a commitment to quality in Greenwood, Carmel and surrounding areas. We specialize in full-service home improvement services that make your ideas a reality. Imagine the satisfaction of seeing your dream home come to life.

Michaelis did mold remediation for us in a bathroom. Our representative, Orion, was professional,…read morethorough, and timely. I would definitely recommend using Michaelis Corp. Thanks for the great work!

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Over priced and taken advantage of. They charged nearly double what the cost should have been.read more

From the owner: The Dry Out Guys is a water damage restoration contractor serving the Indianapolis, IN area…read more Services include Water Damage Restoration, Emergency Water Removal, Dry Out Services, Sewage Cleanup, Toilet Overflow, Flood Damage, Basement Flood, Bathroom Flooding, Emergency Plumbing, Frozen Pipes, Burst Pipes, Appliance Leaks, Water Heater Leak, Mold Detection, Mold Removal, Hail Damage, Storm Damage, Smoke Damage Restoration, Fire Damage Restoration, Sanitizing Services, Decontamination and Disinfection Services.

Cody was very responsive and came to the house quickly to talk through various home projects and…read moregive us an estimate. We received the estimate in a timely fashion. He is a great communicator and we look forward to working with him and his crew!

I had them remodel two bathrooms for me, and they did great and were very affordable! The owner…read moreCody and his team were super nice and rolled with a couple changes I had along the way too. Will definitely use them in the future.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Joe the owner showed up right on time. Joe was personable, and…read more respectful of my property. My carper looks wonderful ! I would recommend this company, and will use them again. 06 2026 Marlon P.

I would never use Elite Clean Restoration again, and I feel a responsibility to warn others…read more Identical work at the same property was charged at $1,500, then $20,000 just three months later. Requests for documentation to support the increase went unanswered. What makes this unforgivable is that my elderly mother with dementia -- who had no dealings with this company and no ability to advocate for herself -- was dragged into the aftermath. No family should have to watch a vulnerable loved one become collateral damage in a business dispute. This situation spiraled into years of litigation, enormous stress, and lasting harm that could have been avoided with transparency and ethical conduct. Do not assume professionalism or fairness. Get everything in writing. Ask hard questions. And proceed with extreme caution.

From the owner: Elite Clean Restoration is a water damage restoration serving the Indianapolis, IN area…read more Services include Water Damage Restoration, Emergency Water Removal, Flood Restoration, Flood Damage, Sewage Cleanup, Bathroom Flooding, Water Heater Leak, Mold Remediation, AC Leaks, Appliance Leaks, Burst Pipe, Disinfection Services, Dry Out Services, Fire Damage Restoration, Sanitizing Services, Smoke Damage Restoration, Vehicle Disinfection and Water Damage from Sprinkler System.

The part of the company that is the initial response was very good. Then you get handed off to the…read morefolks to put things back together. That has been a horrible experience. Workers who damage your home, your personal items cause damage in rooms that were never affected. We gave them the opportunity to fix. Very slowly they did address issues and then created new ones. After asking for the contractors they use to please be given a plan a month later a plan was written. There are huge language barriers with people that come. Carpet was replaced but it has major color differences so much so that the manufacturer adjuster came and verified and ordered all new. The workers knew this and laid it anyway. Carpet just came in again and literally got laid yesterday. Workers used my dining table ate lunch spilt what looks like hot sauce and left dirty shoe marks. We have given so many opportunities to do the right thing. And by the way their invoices were paid immediately so there is no excuse that they ever had to wait on us. Please someone tell me why it would take 9 hrs to lay appx 400 sq ft of carpet and 1 regular staircase. I realize that getting competent workers seems to be more and more challenging. Perhaps training, having oversite, fully understanding your workers abilities and lack thereof would be a step in the right direction. If we had only used the cleanup portion we would have been fine. Lesson learned. I'm glad others have had good experiences they likely didn't have the crew that we did. If companies set up their work force for success they can deliver a successful project to their clients. ​

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

We called them on Friday and they came out on Saturday, and an hour earlier than promised. Tom got…read moreour dog's poop stain out of our carpet with no problem. Will definitely use them again!

The price was definitely affordable, the carpet cleaner was very personable. However, after the…read morefloor dried there was a terrible smell, and there were some stains that were not removed and appeared after the cleaning. Also around the baseboards and register it was very dirty. I'm not sure if I was supposed to request that the baseboard areas around the perimeter of the two rooms be cleaned as well. If I was supposed to do that, then I failed. I assumed it all would be cleaned.