I hired Roto-Rooter to clear a kitchen drain based on brand recognition. The technician did clear…read morethe drain quickly, but I am extremely upset by the fee. Being charged $438 to clear a single drain, especially after a "senior discount", is extraordinary and unjustifiable for a job that took only minutes. What's most troubling is the lack of pricing transparency. Had I been given even a general fee range when scheduling, I would not have agreed to schedule their plumber. I feel blindsided and taken advantage of. I will not use Roto-Rooter again and would strongly caution others to do their research before calling and ask detailed pricing questions before calling.

I had Roto-Rooter perform water remediation services at my home in March 2025. While I appreciate…read morethat the company has agreed to cover the cost of the new flooring, vanity, and faucet, I've been left with unresolved damage to both of my closet organizers -- damage that occurred during the service, not from the original water issue. Despite sharing photos and explaining the concerns in detail, the proposed solution has been to paint over cosmetic damage and patch the units rather than replace or properly restore them. I've been cooperative throughout this process and just want a fair resolution that reflects the condition of the items before they were handled. What's especially frustrating is that this unresolved issue is now delaying progress with my insurance claim. I've tried to address this directly and professionally with their team, but so far, there's been no acceptable path forward. I'm still hoping Roto-Rooter will step up and make this right -- and I'll gladly update this review if the issue is resolved. Until then, I'm sharing my experience so others know to be cautious and thorough when reviewing post-service damage.

Looking good!!! Always quick and professional. Very great work and would def recommend.read more

We needed a quote for mold remediation before making a counteroffer on a house, and our inspector…read morerecommended AdvantaClean. I called the AdvantaClean South Suburban Indianapolis team and Victor actually went down to the house the same day and e-mailed a quote the following day. I also received a complete explanation of the process that would be used and the scope of the work, the material safety data sheets on the chemicals, and "Five Mold Myths" which really helped put the whole mold issue in perspective ("it's not the next asbestos"). The team answered all my questions, always returning phone calls in a prompt and courteous manner. As they did the remediation, they explained things step by step, and even though it was miserably hot I never heard one complaint. Between the heat and the old part of the crawlspace the job took longer than anticipated, but they never cut corners or rushed to get done - in fact, they had to come back the next day to finish because they wanted to make sure it was done properly. They worked hard, did a very thorough job, cleaned everything up, and the bonus was how polite and considerate they were. I would highly recommend this team!

Very prompt very responsive I have not done the project yet as we have had some family problems…read morecome up but will consider them for any project I would have.

From the owner: You're looking for a partner who understands your vision and can bring it to life. At BKG…read moreProperties, we pride ourselves on our excellent communication and time management, ensuring your project runs smoothly. Our family-owned business has been in the industry for over 20 years, offering free estimates and a commitment to quality in Greenwood, Carmel and surrounding areas. We specialize in full-service home improvement services that make your ideas a reality. Imagine the satisfaction of seeing your dream home come to life.

If you happen to find yourself losing your entire freshly finished basement to water, I Highly do…read morenot recommend using Michaelis Corporation for water mitigation. From the very beginning, we were put under pressure. The manager who came to give an estimate told us it was basically "now or never" and that if we didn't make a decision right then, he would leave because he had plenty of other other jobs lined up. When you're dealing with water in your home, that kind of pressure forces you into a rushed decision without really understanding what you're agreeing to. The work that followed did not match what we were told or what we were billed for. The biggest issue is they did not even touch the utility room, which is where the water originated from. According to their own photos, there was no extraction, or drying equipment ever in that room which is something we didn't notice until after we found water pooling under furniture weeks later during putting our basement back together. That alone makes no sense for a mitigation job. They told us they would come back the next day to check moisture levels and water percentages. They never came. Then they told us the same thing again the following days. After multiple excuses, instead of ever coming back, they told us to just shut the equipment off ourselves. They still charged us for 4 days. Not only did we find pooled water still sitting under furniture and items on the floor, mold starting, and damage to drywall and studs. Water had also gone underneath cabinetry and the island, and none of that had been removed or handled. So weird.... that's exactly why I called a mitigation company to catch and prevent. They also left a huge mess in our yard for four days that killed our grass, after telling us they would be back the next morning to clean it up. And this was not just debris from our home. It was trash from brand new equipment they brought in and unboxed at our house. We were charged for retrieving equipment from another job site to come to ours, which clearly did not happen as we watched them bring in new equipment and open it in our yard, then leave the packaging behind. EVERY TIME we called the manager he was rude and would say "I'm working 16 hour days you're gonna have to wait." When we were only holding him to what he said he would do. We were also charged for other services we did not receive, including water extraction (we never had water extracted only drying... "after hours" work that took place around 3:30 in the afternoon, extended run time fees when it was there fault they didn't come back to get their equipment, clean up and debris removal (that they left in our yard, charges for the square footage they never touched, and charged us for full scope mitigation even though they didn't touch an entire room or take out the wood tack strip under the carpet. We were charged for 8 things that did not happen. A year later, we are STILL dealing with the aftermath. What should have been handled correctly the first time has turned into more work, more stress, and even more money out of our pocket! We trusted them during a stressful situation and that was a mistake. I wouldn't consider allowing them to do work in your home, but if you do ask questions, document everything, and do not assume the invoice reflects what actually happened. These people don't care about you, your home or your safety.

Again I implore everyone to avoid this business. If you have time, read the recent indiana Supreme…read moreCourt opinion Safeco Insurance Company and Ramona Wilson v Michaelis Corp. Michaels never listens and is horrible at communicating! In that case, a faulty kitchen device caused a fire and $500,000 of damage to the woman's house. Michaelis was brought in to clean up and was instructed to leave the kitchen area untouched. "Michaelis then demolished the kitchen and discarded the [kitchen device]." Basically ruining the insurance company's only hope of recovering their $500,000. Michaelis got it dismissed on a technicality because third party screwups like this don't make them liable for the faulty kitchen device. Michaelis screwed up and got away with it! Their poor communication when I needed them is further evidence that these guys stink! Avoid them if communication is at all important to you.

Over priced and taken advantage of. They charged nearly double what the cost should have been.read more

From the owner: The Dry Out Guys is a water damage restoration contractor serving the Indianapolis, IN area…read more Services include Water Damage Restoration, Emergency Water Removal, Dry Out Services, Sewage Cleanup, Toilet Overflow, Flood Damage, Basement Flood, Bathroom Flooding, Emergency Plumbing, Frozen Pipes, Burst Pipes, Appliance Leaks, Water Heater Leak, Mold Detection, Mold Removal, Hail Damage, Storm Damage, Smoke Damage Restoration, Fire Damage Restoration, Sanitizing Services, Decontamination and Disinfection Services.

I had them remodel two bathrooms for me, and they did great and were very affordable! The owner…read moreCody and his team were super nice and rolled with a couple changes I had along the way too. Will definitely use them in the future.

Highly recommend! Cody and his Ace of all trades team were easy to work with, very responsive, and…read moreclearly take pride in their work. The project was completed on schedule, and the craftsmanship was excellent.

Wow! Our carpets look amazing! We just had the carpets done today and they look amazing! Our…read morepuppies like to use our carpet as their pee pad when it's raining as they don't like to get their paws wet (they are just too delicate for that nonsense! Ugh...). All the stains went out...I don't even think the previous owners of our house ever cleaned the carpets!! The only suggestion I have is to maybe have two guys instead of one to clean...gets done quicker... Otherwise great job! Highly recommend!!

Tom and April did an exemplary job on a last minute call to get my house ready to sell…read more Unreservedly recommended! -Pam S.

The owner is nice and got out some spots in our carpet that have been there forever and were not…read moreable to be removed by other methods. I would definitely recommend setting an appointment up with them.

Amazing and so professional!! Will be my #1 choice for carpets and upholstery! Definitely 5 stars!read more