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Assurance Restoration & Remodeling

5.0 (2 reviews)
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SERVPRO of Hendricks County - SERVPRO Fire & Water Damage Restoration Logo

SERVPRO of Hendricks County

(2 reviews)

We had a house fire in early May. ServPro have likely caused more damage than the house fire. After…read moresitting around for 90 days, they rushed the job and threw out roughly 60% of non-salvageable items without documenting what was tossed. This means that we will roughly lose $80,000 from our claim. At first, the owner claimed the iPad that housed our data was stolen and later broken. When I asked for a police report they changed their story and they simply do a good job of documenting everything that was tossed. They also didn't perform a thorough dry-out, so it appears we now have a mold issue. They were supposed to share daily moisture logs and we never received any data from them. I've helped over 60 ServPro locations across Canada with UX/customer experience and never imagined a company could be this bad under the ServPro name. Avoid at all costs, because their poor service will cost you in the end. Note: It wasn't even ServPro that performed that Matterport scans, yet they keep bringing them up as if they performed these scans. So far, the only remedy ServPro has recommended is that we "try to imagine" what was in the 5 roll-off bins of items they tossed but failed to document.

Do not ever call this place for "damage" restoration! They will leave your place in worse shape…read morethan the damages that were present when they arrived. They can not schedule day to day when they might arrive and if they get a new call your job will be pushed aside. Had a water pipe burst under kitchen sink that flooded kitchen, dining room and partial living room. Insurance company (American Family) took a week to get an adjuster out to survey the situation. Of course by this time we had vaccumed up all water except what was trapped under wood veneer planks and luxury vinyl flooring. Adjuster contacted ServPro three days after he had assessed situation. First day all ServoPro did was paperwork and measurements and accessed what needed done. Next day arriving late afternoon they tore up small area of flooring in kitchen to determine water had gone as far as subfloo. Leaving humidifier and fans stayed three hours. Stating they would get an earlier start the next day was called to be told they had another job that just came in so it would be later in day before they could arrive. at this point my husband and myself ripped up all the flooring that needed taken up ourselves. Wanted kitchen cabinets saved to dry out. They totally demolished sink basin cabinet leaving nothing but facing frame work Damaged counter top in two places taking it off and placing on floor. They bill with a computer program that only allows one to enter a bank account number as they send more statements asking for payment keep telling them to send something can enter a charge on, get no response on emails sent to them on that issue.

Restorex Disaster Restoration

Restorex Disaster Restoration

(5 reviews)

We woke up in the middle of the night to what some might call a nightmare. We were upstairs (and on…read morethe other side of the house) but I could hear a weird sound coming from the kitchen... lo and behold, a pipe leading to our water heater burst in the upstairs and poured down through our kitchen ceiling and from there, down onto the basement. After swimming our way through buckets, turning off the water main and sopping up the water in the kitchen, we quickly pulled up Yelp to search for 1.) a plumber and 2.) a restoration business to save us from further, long term damage. By 8:30 AM that same morning, Corbin arrived to save the day. His communication was professional and educational from start to finish. He was able to take a less than fun situation and turn it into a palatable experience. I hope I don't have to see Corbin for quite some time under these circumstances but if you're looking for a swift, clean and professional crew to save you in your time if need, look no further.

This team is exactly who you want to come fix your disaster!…read more We woke up in the middle of the night to a kitchen with a torrential downpour coming from a busted hot water pipe on the floor above. By 8:30am Corbin and crew were already at our house with diagnostic equipment and a water damage mitigation plan. He was extremely patient to explain the whole process, start to finish, and even helped us understand the steps to filing an insurance claim. His team worked weekend days to get the work done quickly, and 4 days after we woke up to a kitchen waterfall we were all dry again. Of course, parts of our kitchen had to be removed and demolished to get all the air-moving equipment access to dry out the walls, but even the contractors coming to patch everything back up were impressed with how careful the Restorex team was to only demolish what was necessary to carry out their mitigation plans. So happy we found Restorex when we were up a creek without a paddle!

Radon Technology

Radon Technology

(6 reviews)

Let's face it. You have choices and when it comes Radon Migration, you should not look further than…read moreRadon Technology. Radon is not something that you want to be "cheap " about. Number 1 cause of Lung Cancer in persons who don't smoke. When looking for a company to do radon migration I came across Radon Technology. The owner came to do an estimate and trust me when I say my house set up was going to be hard to do from my utility room. Sure the owner could have done the easy way and stuck in a closet but when he learned of my desire he made it happen. The day of install owner comes out with tech to give him the overview and make sure all parties were on same page. Technician was Brad and what a fine individual. He was very efficient and knowledgeable and made sure that everything was installed correctly and clean. After installation Brad walked me through the entire system explaining what I needed to know. I highly recommend Radon Technology and ask for Brad as your technician. My levels have already dropped several points. Price was very respectable for this level of work.

I requested to have radon mitigation installed in our basement after we had a high test result from…read moreanother company. Great service, came out for a quote within a day and had the radon mitigation system installed in within the week. The team was fast, clean and courteous, they were done in about 2 hours. Was pleased with the quoted price and they didn't charge any extras for the work done, either.

Assurance Restoration & Remodeling - contractors - Updated May 2026

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