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    First Impression Concepts

    5.0 (1 review)
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    Services - First Impression Concepts

    Graphic design

    Copymaking services

    Printing

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    9 years ago

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    The UPS Store

    The UPS Store

    (55 reviews)

    I was at this ups store around 11:45 or so on 9/2 doing some returns at the kiosk when I heard…read moreanother customer getting upset over the information the associate was giving him. I am a frequent customer and this man was just rude and loud. The young lady let him know the instructions for his return and he automatically raised his voice and questioned why? These people work here and deal with Amazon returns all day long and am pretty sure they know the rules for each return. Once a customer doesn't like what they hear they decide to criticize the employee. I'm including the actual return instructions with this response for anyone who may be unfamiliar with how the different Amazon return options work. Hopefully, this helps clarify the difference between "no box needed" and a return that requires the customer to have the item boxed and sealed. People please READ Instructions don't just stick your phone in an employee's face. For the associates, thank you guys for working hard, maintaining this store clean, organized, and knowledgeable.

    I drove out of my way to this UPS Store only to find it closed before its posted business hours…read more The store is advertised as being open until 7:00 PM, but when I arrived at approximately 6:56 PM, the doors were already locked. I understand that employees have long days and may be eager to go home, but customers rely on the posted hours when planning their visits. Closing early is frustrating and wastes customers' time, fuel, and effort. I hope the owner is aware that the store is not conhonoring its advertised hours. Unfortunately, I was unable to receive the service I needed, and the overall experience was very disappointing. If you need reliable service, I would recommend visiting another UPS Store that follows its posted business hours. Date of Visit: June 2026

    First Impression Concepts - graphicdesign - Updated September 2026

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