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    Empire Printz

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    Services - Empire Printz

    Graphic design

    Printing

    Photo printing

    4 More Services

    Poster printing

    Sign printing

    Vehicle wrapping application

    Vehicle wrapping design

    Empire Printz Photos

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    Recommended Reviews - Empire Printz

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    1 year ago

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    The UPS Store

    The UPS Store

    3.1
    (87 reviews)

    I just think that everyone should pack their patience . Someone drove through the front of that…read morestore and it was a very very dangerous situation for the people working there. They had to move over to Rite Aid in order to accommodate the customers. It has been a very tough for them and for all of us who use that location on a daily basis. Their staff is awesome and has done nothing but bend over backwards to make sure that everybody has what they need. Luckily, they move back into the original spot on Monday so everyone who wants to hate on it wasn't down in there when the lady crashed into the front door. Calm down

    I've used this location before and have generally had positive experiences, which made today's…read moreinteraction even more disappointing. I came in to return an item after the manufacturer instructed me to ship it through UPS using their account. Before I could even pull up the return information on my phone, the associate immediately became dismissive and told me, "We don't do that. We aren't UPS." I tried explaining that I was simply following the manufacturer's instructions, but she repeated the same statement in an increasingly rude tone and offered no attempt to understand what I was trying to accomplish. When I asked where an actual UPS hub was located, instead of providing basic customer service, she told me to "Google it on your phone." There is a difference between not being able to help and not wanting to help. I understand if this location couldn't process my return. What I don't understand is the complete lack of professionalism, patience, or courtesy. Customer service isn't just about having the right answer--it's about how you communicate it. A simple explanation and a helpful suggestion would have taken 30 seconds. Instead, I was treated like an inconvenience from the moment I walked in. This location is usually friendly and helpful, which is why this interaction stood out so much. The associate I dealt with today could benefit from a refresher on basic customer service. Being knowledgeable is important. Being respectful is mandatory.

    FedEx Office Print & Ship Center

    FedEx Office Print & Ship Center

    3.1
    (76 reviews)

    This location is always busy but kept clean, well-stocked and is staffed by friendly, knowledgeable…read morepeople ALWAYS willing to help. There are no less than 4 computer terminals available for rent even during the pandemic and even at peak hours, the lines move at a fast clip to service shipping and printing needs. Every staff member should be acknowledged here, but speaking personally, my Gold Star goes to Ms Terri!! In my opinion, she is epitomizes and defines the term "leader to follow". I am a high ranking corporate officer for a MAJOR international company, and despite the size and success of my employer, I can only imagine how we would thrive all the more if all our management embodied her spirit and ethic!! In the Riverside/Corona area, you have a number of FedEx Office locations you may elect to patronize... but no matter where you live/work, this location is worth the drive time!!

    This place is horrible in customer service. I had an interaction with Nancy to get my son's fifa…read morepanini book spiral bounded. Nancy right away came off rude and condescending. She told me she would most likely cut into the collectible stickers, although there was almost an inch of room for the spiral bound. When I asked her to show me how much they would cut, she continued to say she couldn't tell me but that they would most likely cut into the stickers although you don't need more than an inch for the spiral bound. It was almost like she was assuring me she would damage the book. I asked her if there was anybody else that could help me, she said she was the lead and if I didn't "trust" her I can go to the San Bernardino store. That was enough for me to leave, I asked for her name and corporate number. She said her name was Nancy, and when I asked again for corporate number she walked away and said "google it". I asked her again for the number since I didn't have my phone on me, she repeated "I said Google it". There was another associate behind her, i said are you able to help me, she said "No" so quick and didn't even look at me. I said can I get your name as well, she ignored me, I asked twice and got nothing. Nancy came back in and I asked her for her coworkers name, she refused to give it to me. I informed her as a lead she shouldn't allow her associate to provide horrible customer service as well. She finally said her name was Alyssa but I'm 100% sure she was lying. This was Friday 06/26 around 1pm, she was African American with braids. I will be calling her store manager as well as corporate. Please take your business elsewhere, this place has nothing but associates with nasty attitudes, .

    Empire Printz - copyshops - Updated June 2026

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