1. First Choice Custom Installations

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First Choice Custom Installations

5.0 (266 reviews)
Open • 9:00 am - 8:00 pm

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Response time

50 minutes

Response rate

100%

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Recommended Reviews - First Choice Custom Installations

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Reviews With Photos

New Starlink on our house
Ron G.

Vince installed Starlink on our house today and did an amazing job. He placed it right where we wanted and fished the line through an abandoned telephone hole so no new holes in the house. He aligned it perfectly, connected it to the router and answered all of our questions, all for a reasonable cost. If you are looking to get a Starlink dish Vince is the guy to call.

Living room with tv mount

Vince did an amazing job installing the TV to the wall mount, he was very polite and considerate of our 11-month-old child. His prices were read as well. We highly recommend him. Thank you Vince!

77" Sony XR-A95L with Sanus Mount.
Matt O.

Needed to get two TVs mounted in my home and so happy I chose Vince . He is very professional with some good jokes. He installed both mounts and was very informative about how to properly adjust and use the new mounts. He left with them adjusted properly but my mounts offered many positions so he informed how to utilize those functions. Vince also informed me that my house was wired for 5.1 surround which I had no idea and offered to install speakers when I get them! He is definitely the guy you want to call if you need help with mounting TVs and other services! Thanks Vince!!!

Tv and Sonos mounted all cables hidden
Jeannie K.

Vince did a really awesome job and the final product is so clean looking! Our mount install was more challenging since we had no electrical outlet right behind the tv. It was no problem for Vince and everything looks so good! Highly recommend him if you need any of your TVs mounted

Samsung outdoor tv install

Vince did a great job installing my outdoor tv! He was super helpful in recommending the wall mount for me to purchase and overall I felt like I got really good value in choosing Vince for the install.

Mounted frame tv
Angelica H.

Vince did an amazing job!! After being told no by several installers in the area, we reached out to Vince (who didn't even bat an eye at our requests) and was willing to come all the way to Lincoln. He mounted the frame tv and put the media box exactly where we wanted it. He ran the electric and we now also have a functioning wet bar area thanks to him. We can't recommend him enough!

Television installed above fireplace.

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Reviews are largely positive. People highlight the professional and friendly service, clear communication, and technical expertise. Pricing is also seen as fair and competitive.

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3 years ago

Vince was very easy to work with, very thorough, and performed great work. I would definitely recommend him again for future projects.

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4 years ago

Great service! Vince is a expert in audio video installation

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5 years ago

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4 years ago

Mounted my 85" Samsung, got it done quickly and at a reasonable price. Would definitely use again for future mounting needs

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5 years ago

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4 years ago

Vince was great to work with, reasonably priced, responsive and we are thrilled to have our new Starlink network up and running.

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Page 3 of 7

Ask the Community - First Choice Custom Installations

Review Highlights - First Choice Custom Installations

“Vince He got right on it, was installed in a timely matter, his first Starlink V5, installation went great.”

Mentioned in 242 reviews

Read more highlights

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(80 reviews)

After pulling our home off of the market due to the rising mortgage rates, my wife and I sat back…read moreand realized that our decision was a blessing in disguise. This blessing being that we would save an abundance of money that would have gone towards a higher mortgage at a new home. Therefore, we figured that we would use the money to make upgrades to our home. While playing video games together, my son suggested that we turn our spare room into a "mancave." After furnishing the room with a comfortable futon, I figured that we should upgrade the 42 inch tv that currently resided in the room to something a bit bigger (so American of me). While at Best Buy waiting to pick up a new tv, I began looking at tv stands; however, most of the stands were bulky and would conflict with the minimalist approach that I was aiming for. I immediately started watching YouTube videos on how to install a TV wall mount, and came to the conclusion that it was a job that my wife and I could take on. However, when the mount arrived at our home via Amazon, we realized that we much rather prefer to have a professional install it. I immediately did a Yelp search for "tv mounters" and the results led me to Alive Entertainments owned and operated by a gentleman named Francisco. Francisco not only had perfect reviews (and the photos to showcase his work), but also had a really cool bio about his journey working with electronics (ironically I had a similar upbringing in relation to installing car audio systems in my youth). I gave Francisco a call and was able to secure a same day appointment. Leading up to the set appointment time, Francisco did a great job of communicating his status. Francisco arrived at 1:23 pm and finished the installation at 2:10 pm, which was extremely quick. It probably would have been quicker had I not bothered Francisco with questions pertaining to the installation. I'm using the word bothered; however, Francisco did not seem bothered at all to patiently answer my questions. By the attention to detail that Francisco applied to the installation, it's pretty obvious that Francisco is knowledgeable and passionate about his craft. I'm looking forward to playing video games and using our spare room for at-home workouts on those days when I cannot make it to the gym. I will definitely refer Francisco to my family & friends, and plan on scheduling another appointment in the near future to have our bedroom television mounted. Thank you Francisco!

I reached out to Alive Entertainments earlier this week for a quote and received a response within…read moreminutes! They had appointments available as soon as the next day which was unlike other companies we reached out to, and they were also the most affordable. They even gave us a call when they were on the way, and arrived right on time for our scheduled appointment. They were also polite and removed their shoes, and wore masks and abided by social distancing guidelines. We purchased a mount ourselves for them to use for mounting our TV on the wall. They explained everything thoroughly, and I could even hear Francisco explaining to his son each step along the way, as it seemed he was training him. It really showed how much he knew about what he was doing! Once the tv was mounted, Francisco m explained to us how to use the mount, and how to uninstall it if we ever needed to put up a new TV. I was impressed with their punctuality and their level of knowledge. Usually these kind of service appointments don't occur right on time. They were in and out, in less than one hour. If we ever have any entertainment needs in the future, I will be calling up Francisco again, no questions asked!

Covered Connections - Security cameras for warehouse.

Covered Connections

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Alexandr and his team are an extremely professional crew. They performed excellent work for me…read moreinstalling and setting up my Eufy cameras. Alexsandr understood my concerns about there being a mix of aesthetics and practicality and took the steps to hide the wire in the wall though it was significantly more challenging. He was also able to provide consultation about his recommended placement and viewing angle. The end result? We didn't have to punch through areas of my wall that are easily seen from inside nor outside my house. He gave me a fair quote and kept to it- and I paid extra when I saw his extra dedication and time that he spent on my project. When he saw me work on replacing light switch and my video doorbell, he helped me as well to get things right! Many people try to take advantage of you. Alexandr still knows how to create a trustworthy business and I also commend his team that joins him.

I worked with Alex who was super helpful and knowledgeable and worked with my budget. He sent…read moreDaniel to install our wired camera system I bought at Costco. Daniel was no other word but outstanding, friendly, always determined to do the highest quality work no matter how difficult...simply put he has an extremely high work ethic..no shortcuts with Daniel. Look....if you need a service such as Covered connections offers don't waste your time with the others THESE GUYS ARE THE BEST! I HIGHLY recommend them to any one. I will not only be using them again in the future but also recommending them to everyone! Thanks Alex & Daniel.

The Home Security Experts

The Home Security Experts

(87 reviews)

Natomas

This was the first time I had used this company. I was surprised when one man arrived to install 7…read morecameras around my home, which included all the wiring and setting up the base unit. But he did it in one day and by the afternoon it was up and running. I was very impressed. The only issue was I needed to learn to operate the system on my own. Not too difficult. I would highly recommend this company for the installation and the price was reasonable.

DO NOT USE THIS COMPANY. I have been trying to contact our representative since March, and have…read moretried to contact HSE multiple times with no answer every time. I have been double charged for months and I want to prevent that from happening to anyone else. I would like to formally file a complaint regarding my experience with Home Security Experts, an ADT Authorized Dealer, and specifically Sales Representative Jesse Soltelo (Dealer License #12352). My family originally purchased ADT equipment and monitoring services through Home Security Experts in November 2024. We had no billing issues and were satisfied customers until we moved residences in March 2025. Prior to our move, I contacted Jesse Soltelo to discuss transferring our existing ADT service and equipment to our new residence. During that conversation, I was informed that rather than paying the approximately $200 transfer fee, he would cancel our existing service and enroll us in a new account with new equipment and services at our new address for no cost. Based on those representations, we proceeded with the new installation. On March 20, 2025, I received a DocuSign contract for the new installation. The agreement reflected an installation fee of $99; however, I understood that amount would be waived, and the documentation indicated a balance due of $0. Despite this, we were subsequently charged the $99 installation fee. I immediately contacted Jesse regarding the discrepancy. He acknowledged the issue and informed me that the $99 charge would be refunded. To date, I do not believe we have received that refund. Shortly thereafter, we discovered we were being billed for both the new account and the account associated with our previous residence. I again contacted Jesse and asked whether the prior account had been canceled as promised. Rather than responding via text message, Jesse called me and stated that he was unaware we were still being charged for the previous account. He assured me that he would take care of canceling the old service. When no resolution occurred, I followed up multiple times. After additional conversations, Jesse acknowledged that we should be refunded for the months we had been charged since our move and confirmed both our previous and current addresses. However, despite those assurances, the issue was never resolved. Following those discussions, my messages began going unanswered. Eventually, my text messages no longer appeared to deliver, and I was unable to obtain any further updates regarding the status of our account, cancellation, or refund. As a direct result of these failures: * Our previous account was never properly canceled despite being represented as canceled. * We have continued to incur charges for monitoring services at a residence we no longer occupy. * We were charged for two ADT accounts simultaneously. * We were charged a $99 installation fee that we were told would not be owed. * We have spent significant time attempting to resolve this issue through the salesperson who originally handled our account. * We are now receiving repeated collection and billing calls from ADT regarding the account associated with our previous residence. The most concerning aspect of this situation is that we relied on the representations made by your sales representative. Had we been informed that the original account would remain active or that we would continue to be contractually responsible for both accounts, we would have handled the move and transfer process differently. Instead, we followed the guidance provided by your representative and are now facing months of duplicate charges, ongoing collection activity, and concerns regarding potential damage to our credit due to an account that should have been canceled when we moved. I respectfully request the following: Immediate cancellation of all ADT services associated with our previous residence. A complete investigation into why the prior account was not canceled as represented. A full refund of all monitoring charges incurred on the previous residence after our move date. Review and reimbursement of the $99 installation charge that we were advised would be waived. Written confirmation that any delinquency, collections activity, or negative reporting associated with the prior account will be corrected and will not impact our credit. A written explanation of what occurred internally and why this issue remained unresolved despite multiple communications with your representative. I have retained screenshots of my communications with Jesse Soltelo, call records, and supporting documentation regarding the installation agreement and account activity, which I am prepared to provide upon request. I have been double charged since MARCH OF THIS YEAR. I sent my original email back in May with no response, due to lack of resolution I will now make my family's experience public. DO NOT USE THIS COMPANY. I would give zero stars if possible.

First Choice Custom Installations - securitysystems - Updated October 2026

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