1. Firestone Complete Auto Care

0

Middletown, NY

Cancel

Open app

Search

Firestone Complete Auto Care

1.7 (47 reviews)
Open • 9:00 am - 5:00 pm

Services - Firestone Complete Auto Care

Tire Pressure Monitoring System repair

Firestone Complete Auto Care Photos

Portfolio From The Business

Sponsored

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Empty Firestone.     Thanks for literally nothing
Kevin E.

So out on a road trip with the family. And boom flat tire on the highway on a Sunday. Great. So pull over change tire to the "donut" Continue on our way for a little mini vacation. Few hours later get checked in to the hotel and the following morning get the family set up by the pool and head out to find a place that can fix the flat and get it popped on. Literally a ten minute job in total. There it is Firestone complete. Pull in at about 7:20 notice they are already open sign says 7am. Cool this should be quick not another customer in sight. Half dozen employees standing around in the service bays. So I head inside. The guy inside proceeds to pretend like he didn't just watch me walk in. I say excuse tell him I'm out traveling and got a flat and was wondering if I could get a flat tire plugged and popped on. Or even just fix the flat I can put it on. He asks do you have an appt. He already knows the answer to this rhetorical question. And he proceeds to tell me I should have called the other day as they are booked up solid have over 45 other appointments. I ask you can't fix a flat real quick. Nope you can drop it off and pick it back up tomorrow it should be ready then. Like Um no thanks. Not going to bicker with this guy can tell just by the way he is talking he has some sort of I'm the one with the power thing going on. Walk out side notice there is literally no other cars in bays and the workers are just hanging out. For a place that so busy and opened 30 minutes prior. Where is all this bussiness So I head off to find a place that can help. 7:45 I find discount tire down the street. They open at 8 but there are a couple of guys unloading a box truck full of tires. One of them looks over and say we will be with you shortly I think cool I can wait until you open. At like ten till 8 he asks what he can do for me I point to the donut and tell em need a tire plugged and put on if it's not to much trouble. He has me pull in to the bay fixes tire and I'm on my way @8:02. So on way back I decided to swing by Firestone to see how busy they are. And sure enough there are two cars in the 8 bays and still guys standing around not another customer in sight But they were still TOO BUSY to fix a flat. Thanks for literally nothing Firestone. Will remember that anytime I'm near ANY Firestone

See all

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

very expensive. wanted over $100 just to mount and balance 4 tires on 4 rims. every where else charger 10-11 per wheel.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 2

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

“I brought my vehicle to Firestone for a wheel alignment, and I couldn't be happier with the experience.”

Mentioned in 2 reviews

Read more highlights

Verify this business for free

People searched for Tires 652 times last month within 15 miles of this business.

Verify this business

Mavis Discount Tire

Mavis Discount Tire

(106 reviews)

The managers Scott, and Luis, are the two main reasons I frequent this business. They're fair,…read morehonest, and always keep me involved in my car's decision making process. I trust these men implicitly. More businesses could do well to have hard-working, attention-to-detail people like them! Recommend A+++

It unfortunately wouldn't let me leave zero stars that's the only reason this business is getting…read moreone. On 11/23/25, I went to Mavis for two front tires and asked if they had time to do my inspection. Shortly after, they pulled me into the garage and claimed all four brakes, rotors, and several other parts--including my battery--needed replacing. When I asked for an itemized estimate, they refused, saying they couldn't show me anything until the work was done but they would try to give me a good deal. I requested a temporary inspection sticker so I could take my car to my regular mechanic, and they told me they couldn't because they had already removed my current sticker. I later learned it's illegal to remove a valid sticker before inspection date is expired. They insisted it had expired in June but could not show it to me until they "found" it after I pushed. Even then, they refused to give it to me and hesitated to let me photograph it. They also told me I "needed" new tie rods but would charge me for a battery instead "to save money," even though a battery isn't required to pass NYS inspection and my tire rods were not serviced, nor documented on any kind of paper. In the end, I was charged nearly $2,000 for repairs I didn't want, after they created a situation where I couldn't decline the work. I felt pressured to say yes so I was able to get my car back after they refused to issue me a temporary sticker. I was given a few different reasons why and then lastly told they "misunderstood" what I was asking for when I asked for a 10 day temporary. Their actions were both unethical and illegal. I will be contacting Mavis to resolve this, but I will also be reporting the shop to the DMV.

Wash En Tire Auto

Wash En Tire Auto

(15 reviews)

Nice staff earns a star. Super clean outside a star…read more Paint shiny feels like wax. Seats vaced a star Fast quick service a star. Clean windows a star. Overall a very good job and price fair for the amount of work done. The guys work obviously in tough conditions in winter I can't say anything mean or nasty.

I have a subscription with a good price however, what is the point of having a good price if you…read morehardly get to use it? The first time I went there, the place was closed because somebody was away on vacation! I thought that was a great thing because everybody needs to get away and enjoy life with your family, but the fact that the whole business was shut down due to one person was my first sign that I should've gone elsewhere. I figured it was a smaller business and I wanted to support. The next week, I went back and it was open and I signed up. The next week I went back for a car wash and I pulled up and beeped my horn (as per directions) for so long over and over that I actually thought the place was closed. After waiting a total of seven minutes with the gate up, a short man came running through the wash area to help me. It was obvious to a duck, that he was working all by himself so I said nothing. The next time I went, I called myself going first thing in the morning, straight from work in Brooklyn. When I got there, the gate was open and the man came out very quickly, but told me that I had to wait a few minutes because the machinery was not working. I showed him my subscription sticker and he asked me to wait a few minutes. I was extremely tired first of all from working two tours in Brooklyn and then the drive up to my home, but I waited and after about four additional minutes, he got the machinery to work. The last time I went there it was raining in the morning, but the rain stopped before 9:30 AM., At 11:47 AM the sun was out and I went out and decided I would stop and get a car wash before I do my errands and the gate was down!! Meaning, they weren't doing car washes. I guess they considered it inclement weather that day, even though the rain stopped hours ago, and the forecast did not call for any additional rain for the whole day. As I was driving around back to the car wash area, I saw two trucks pulling out, which should've given me a hint, but I was hopeful and went to the back anyway. The gate was down I honked the horn a couple of times, and then I backed up and left. I'm canceling my subscription. I just can't play the guessing game every time I want my car washed. I need to go somewhere where I know for a fact I can get serviced. Aside from the car wash, they have an office attached to it at the front of the place. I went there to have my car inspected for the sticker on the front window and the man and younger female at the desk when you walk in the office told me it would be hours and hours of a wait. The female went on to say I would have to leave the car there if I wanted, but the man said I could wait but it would be hours. I asked them both if there was another place in the area that I could go get an inspection done. The place across the street recommended Dolson because the place I initially went to had a machine that wasn't working. In any event, that man and woman looked me in my face and told me there was no other place in the area, meanwhile.. I went right down the road on the right hand side diagonal from Rita's to a place called Middletown Auto Repair and Service and dealt with a man named Christopher or Chris He was a doll. While I know everybody is in business to make money, I don't think it's right to be so greedy and not give an honest answer when asked if there is someplace else a person can go to especially if you are too busy to service them. Smh...

Firestone Complete Auto Care - tires - Updated November 2026

Loading...
Loading...
Loading...