i have video from go pro during a new york inspection for my 2016 Silverado, they claim they plugged into my OBD2 port and that it failed for emmisions. I know for a fact, video evidence. They never plugged a scanner into the OBD2 port. Absolute scammers read more

BEWARE!!! If you value your car and your life, you will NOT TAKE YOUR CAR HERE. They LIE to get your money and still don't provide decent service while robbing you. They told me I needed 4 new tires and I did not and my car has not driven the same since they touched it. Go to a trustworthy place to service your vehicle. read more

if I could give the okder gentlema at the counter negative reviews I would. I went in asking about an issue with my front right tpms, the gentleman abruptly said you probably need 4 tpm, they are from 2015, it's gonna run 400 + and said leave the car. 1) that wasn't the issue, and if you took the time to properly diagnose without brushing a potential customer off, I wouldn't be writing this, save yourself the time and goto tire discount down the block, 79 bucks 5 min fixed. read more

Tire popped the night before, ryan got my car right into the garage first thing in the morning, waited only about an hour car tire was fixed and they gave me a free wash definitely recommend to anyone who looking for good service at a great price with great customer service !! read more

Bad service doesn't fix anything without having to pay for everything I'll never be back again I took my car 3 times just for me to tell them what to fix and check and they still rail road me on price.i spent 1400 with them and they charge me 162 to fix lights when i just needed them to check why my tire pressure light is on after changing my tires never come here unless u want a expensive car wash that's all you trust them for read more

Replaced all 4 tires and perform all wheel alignment. on my X5 Paid in full. paid little over $1700.00. chill guys customer is bringing in business. Be happy. Limits of rudeness by Ryan and Marty Both. If you do not like kind of work you do then look for something else. Only thing I kept on hearing from Marty is they are too busy and they will work when they can. so I did. Maybe they are really busy and cant handle work load . Maybe they need to learn to talk less and do more. -Poor communication by Marty..He misled me by asking me to sign up for credit card to get rebate and better discount. After going thru everything to get new credit card , I came to find out that it is only good for good Year tires. My tires were ordered over the phone by Marty and he knew that it was not by Good year tire. why put me thru all that . - Ryan was extremely Rude..Today I went to pick up my X5. Marty charged my new credit card because he has excess online since it is a Good year card. I have not received my card in mail yet. So I called Marty back to change my card. He asked me to come in when Ryan comes in after 10 AM...My wife went. Marty rudely said to my wife when Ryan is free he will come to talk. Ryan came after my wife waited. Ryan was rude and refused to make that change. why did Marty asked me to come in after Ryan come into work. Ryan didn't care and said work is done and credit card is already charged in full. cant do anything and walked away from the counter. My wife was stunned by his irresponsible behavior. Just to undo one credit card and bill my another credit card. Learn to be nice to your customer. I am not looking for any refund. poor treatment by both Employees. read more

Great auto shop! I used to go to Mavis to swap my tires and change oil but each time something would go wrong. They even forgot to fill oil after they drained the engine!! Haven't had an issue yet after switching over to here. I have already had a couple of oil changes and 3 tire swaps here and absolutely nothing to complain about! Recommended! read more

Needed tune up and service engine light on. Was told engine light was a temperature sensor and control. With tune up, sensor and board 3K. Tune up done first as sensor had to be ordered. Was given back car after tune up with only five of six cylinders firing. brought back in was told they installed a bad spark plug. Sensor came in, brought car back in completed job. Next day engine light back on and temperature read 108 when it was 65. Then would read -20 when it was 65. Brought back in several times before they realized it was the wire to sensor was bad. 3K, SIX visits to get job done, missed a day and a half of work. All for a $10.00 wire!!!! Good business to buy tires from, go elsewhere for car service. Jim L read more

Go elsewhere. Left car at this place overnight and for the 10 hours they were open for my appointment. My new tires got put on my car but they told me they didn't have time for my alignment. The day I went in to schedule my appointment they had some guy sleeping on the couch in the lobby. There are plenty of places within a five mile radius for these services so go anywhere but to this busines. read more

Dolson Auto and Tire are great! I had to get my inspection done and they were quick and efficient. I also needed a new air filter due to a mouse nest and an oil change. Ryan was so nice and professional. My car was done in no time. I'll never go anywhere else!!! read more

On 8/5/2020 I brought my SUV to Dolson for a oil change, state inspection, to change a light bulb above my license plate and to check my suspension and brakes. I have so many issues about my service. First, my bill came out to $1,521.06. That is outrageous!! Dolson charged me for "diagnostic work" just to "look" at my truck. It took 3 days for me to get my truck back and it's only because I called them at about 3:30 pm on Saturday (8/8/20) to find out what's going on with the truck. On top of all this, they did not change my light bulb but charged me for it. During the time, they had the truck, a homeless person broke into the truck and stole several items because the mechanic left the door unlock in the parking lot. My truck failed the state inspection because I had error codes that should have been pre-inspected before the state inspection. They charged me to check my tires for a slow leak yet there was no slow leak. So, I paid over $1,500 for a state inspection that failed, a oil change, and a light bulb change that never got replaced. They promised me a free car wash and a $50 discount if I paid over $250 for repairs. I didn't get the free car wash or $50 discount because Dolson claimed I didn't read the fine print. They never offered to give me a credit for the diagnostic fees they charged so I have to file a complaint with Visa to get a charge back credit to my account. I am very unhappy with the service from Dolson and will never use them again!!!! read more

They took money for repairs and then when I heard a noise now in car from repairs that were done that was NEVER there before they became down right rude. Once fixed will NEVER go there again and will advise people that I know who use them to go else where. read more

Don't bring your car there for NY STATE INSPECTION. They will find very minor issues and threaten to fail you for it if you don't buy overpriced parts from them. I brought my car in for State inspection and they told me my windshield wiper has wears on them. I was like of course it gonna have wears, because they were used... they worked perfectly fine and windshield is clear during use. They told me as long as it has wears they can fail you for inspection... $40 for a pair of windshield wiper blades... where I can get a pair at Walmart for $10 or less. Rip off and scams. I never had that problem... ever... first time I heard of this BS. $40 for a lesson learned. read more

The worst ever.. I made an appointment I arrived on time for my appointment. Was told it would take 2 hours I said okay.. The employee came back and told me more was wrong with my car 3 hours later mind you... I said okay how much longer employee says 2 more hours... okay so two hours later said employee say two more hours and the price had increased... I will never come here again and wouldn't wish this place on my worst enemy. read more

I Purchased 4 new tires and was very happy with them. Unfortunately I noticed some serious shaking over 70MPH. Took vehicle back in and was willing to pay for a road force balance. The owner said I shouldn't have to pay for that, and they found that 1 tire was defective. They replaced the tire. Overall I have been happy with the service. read more

Loved this place. Titus was the man to help us. After being turned away from Mavis on the same road, we drove to Dolson and explained to them that we needed a tire. They were about to close and didn't have to accommodate us, but they did. We were able to drive back home on 2 new tires. I can't say enough about them. read more

The Most Awesome Service Here In Middletown. Just Got Some Tires At A Great Price And The Service Clerk Stephanie Is As Pleasant As Can Be. Everything Was Explained Properly Including Wait Time , Which Wasn't At All Long Considering What I Had Done. Highly Recommend This Place For All Your Services . Djkingjamesnyc read more

I have been bringing my cars to Dolson Avenue Tire, for servicing, for as long as I can remember. I've never had a problem. Ryan, the Manager, is the best! He gets to know his customers and is very honest. Pricing is always fair, and Ryan makes sure we get the best items (tires, etc...) for the best prices. I know they are short-staffed right now due to the pandemic and a lack of mechanics, but he is upfront about the timeframe. I cannot imagine having my vehicles serviced anywhere else. read more

One guy is on the phone and there is a long line and he isn't helping anyone. I have been waiting for several minutes for the guy to get off the phone. Two people came in and left because of the wait. I do not recommend unless you have patience and all of the time in the word. read more

I recently visited Dolson Tire and Car Wash on a brutally hot day. I noticed the young car wash staff drying and cleaning cars with 100% effort. I mentioned to the manager that they are the reason I will continue going there even after that big new car wash opens up down the block. Fast forward to this past weekend when I left there and somehow ended up dropping my wallet. I didn't realize it was gone until I got home later that evening with no idea of where it was. I spent the next 48 hours feverishly looking with no luck. Until yesterday afternoon when I got a call from MARTY asking if I'd lost anything recently. I shouted "YES! MY WALLET"! After asking me for particulars to make sure it was really mine, he said " well I have it, come and get it". He ran my name in their computer against the name and address on my license, and having been a customer there, my phone number was listed. I cannot even begin to stress how important it was for me to get that wallet back for some very important items in there aside from the credit cards and drivers license. I arrived within minutes and my new best friend Marty was waiting for me with my wallet, completely intact, in hand. I commend Dolson Tire for employing such an amazing, honest, honorable man! THANK YOU MARTY!!!! read more

GRUENINGER CS - Tires Near Me - Middletown, New York

My inspection expired in August, my fault entirely, I went on 9/1 to have my car inspected. They told me I'd have to wait and I had no problem with that. Thankfully the wait wasn't too long, but unfortunately my car failed inspection due to ONE tire showing treads. My car is All Wheel Drive so it is advised to replace ALL 4 if even one needs to be replaced. Lucky me, they had 4 tires in stock and could replace them right then and I would pass my inspection. It would only cost $95 per tire plus installation and alignment. The brand of the tire wasn't even mentioned. I said no thank you, I get my tires at Sam's Club. Sam's offers great prices and free installation sometimes. Their response was "if you apply for this credit card to pay for the tires you can get 10% off". Again, I said no thank you. Their response was, we can order you some cheap tires but they won't be delivered until Tuesday and you can get reinspected then. I said, I'm not going to put cheap tires on my car just to pass inspection. So they took my sticker and I paid the inspection fee and left. A day later it dawned on me that I have a perfectly good FULL SIZE Spare tire mounted to the back of my car so I'll change the tire and get it reinspected, which I did and I passed. Now why wouldn't Dolson Auto Service have thought to do that? Just to get me to buy 4 new tires? Yup, I think so! read more

Awesome service! They're gonna do the service you asked, will give you suggestions with what needs to be done extra to your car. But if you said no, they're not going to force you and try to rip you off. The best and price? Very reasonable. I will sure have my car service here. Very pleased with their service. They're polite and I just really love how even though they know I don't know anything about cars, they didn't rip my pockets off! If I can give a 10 star, I will! read more

If you live in the Middletown area this is the place you should be going for your tire and basic auto needs! We live in NJ and were visiting my sister who lives in Middletown. We have a new all wheel drive vehicle and one of the tires had a problem. We drove to Dolson Tire as the GPS showed it to be the closest tire place. They immediately brought the car in for a check up, determined that a bolt had entered the tire and sought to patch it so that we could avoid the expense of a new tire. The patch was successful and we were on our way in a few minutes. They were very honest, provided excellent, prompt service and were a pleasure to deal with. If I lived in the Middletown area this would be the place I would go for my tires and basic maintenance services. read more

Worst customer service I have ever experienced. First I make an appointment over the phone to get tires changed. They said over the phone it would take less than an hour. On the day of the appointment it takes almost 2 hours and a half to get it done. They charged me to get my TPMS light reset and when I leave the place my cars tpms light is on (when it wasn't on before). They said it will go away after I drive it for a bit. I drove the car for a little while and it still hadn't gone away so I call to tell them the situation on a Friday and try to make an appointment. However, they said just come in any day whenever I'm free and fixing the issue would only take approximately 30 minutes. I come in on a Monday and one of the worker (Murray?) tells me I have to come back because the manager doesn't work on Mondays and he's the only one who can fix my issue. That would have been nice to know when I called before. While there, this Murray guy is rude, gives an attitude, and cuts me off every time I try to complete a sentence. At one point, he gives me the managers card and says to call him and walks away before I could finish asking him a question. Another worker does apologize to me for the other guys attitude. Hopefully, I can get better service and respect from the manger the next time I call to fix the issue. read more

I regularly get my car serviced here. Awesome service! Marty at the front counter is so friendly and helpful. Pat in the back inspected my car within an hour. Would send anyone of my friends/family here. read more

I purchased tires and scheduled an appointment to have them mounted on my spare set of rims. When I showed up for the appointment, the guy at the desk absolutely refused to help me. There was a mechanic in the shop with no cars. As a customer, I have never felt to unimportant to any business, until now. When I got home I called Goodyear to let them know of this incident, and they called Dolson Auto only to get the same response from this man that I did. Hopefully they will straighten this man out. Never again will I let them make a penny off of me. read more

Sunday morning i had flat tire on my pickup,it was in my driveway. I called and asked them if they could plug tire.Told me bring it over, it would only be short wait. I emptied my air tank filling up tire,when i got ther they told me they wouldn't be able to get to it till around 4pm. Went across street to Monro Muffler, they patched it right away. Would never recommend this place to anybody read more

went for a Wheel ALIGNMENT First they didnt want to honor my coupon Then They Broke my rack & Pinnion Then told me my car was pulling right cause of a Bad tire by the time i got home i was Leaking Power steering fluid everywhere Long story Short this Cost me Over $800 in Repairs & I currently Have a BBB Case with them Dont bring your car here They are Horrible & They will lie to try & rip you off read more

DISHONEST and GREEDY. Both management and front desk are very deceptive. CARE LESS FOR REAL PEOPLE--CUSTOMERS. Went for an inspection. they said that it need a light bulb for the tag. that's it. would not cost much. after a while MANAGER and front desk schemer are coming back saying that it is more than they thought, not a simple job and began to calculate how many HOURS it will take! I looked at the they exorbitant rate $108 per hour and suggested to change that little bulb at Toyota, which will be free for me because car is certified Toyota. they said OK. and slapped me with FAILED INSPECTION! NEVER TOLD ME THAT if I change the bulb at Toyota they will FAIL MY INSPECTION! Very dishonest and greedy. they would never do that to their OWN FAMILY MEMBER! I hope. but YOU--are not their family. You are stranger to make big but off. Honest, they didn't know how to change that BULB! looked into computer! BOTH OF THEM--MANAGER AND FRONT DESCK, trying to figure out how to change the LICENSE PLATE BULB! that's so low and ridiculous for the 'PROFESSIONAL' MECHANICS! You would think that with that hourly rate they would have some one who done it at least once??? DO YOURSELF A FAVOR, NEVER GO TO THAT PLACE! they are con artists! read more

My serpentine belt was clearly defected. There was a piece coming off, like it was shredding. I got my car towed here and the guy told me he would be able to look at it that day and do a diagnostics if NEEDED. I told him what was wrong because you can see it as soon as you open the hood. He said fine then we don't need the diagnostics. My car gets there and they don't look at it until maybe 30 mins before closing. I specifically called the guy and asked if he could take my car that morning and fix what was wrong, he said yes. He calls me to tell me he wants his specialist to look at it.. FOR WHAT. I told you what was wrong and you can clearly see the belt is shredding. But I let his specialist look at it for whatever reason. They call me the next day and tell me what I already told him, and wanted to charge me for a diagnostics. I was pissed and then "then discounted the work" to make me happy. they put on the belt and then it turns out to be the harmonic balancer that needs to be replaced as well. The diagnostics you performed, didn't tell you that before wasting more of my time?!? So you gave me a diagnostics, changed me for it and then didn't even find out the problem until way after the fact. Of course I'm pissed by now. Then the lady on the phone does her recalculations to " discount it some more after they heard my mouth about the price of labor and everything" Long story short they will try and get over on you and charge you an arm and a leg for their own mishaps. Do NOT take your car here if you are not experienced with cars and can back them down with hard facts about your own car. I will NEVER go here again because I feel like they took advantage because I was a female. I paid almost $500 for parts, labor and God knows what else. Not to mention I had to rent a car for 2 days because he didn't look at my car when he said and then they had to do extra work after they put the belt on which should have been avoided when they did the diagnostics initially..I'm assuming. read more

I'd give them a Zero if I could. Charged me for parts and repairs they never completed to the tune of $953. Ryan is a liar and his service manager is a Fraud! Filing a DMV repair complaint because they never replaced or repaired the parts. Had a real mechanic check my car out only to find out they never did the work outlined in the estimate. Also charged me for brake flush that was not authorized. Shotty service, unprofessional and rude staff. read more

I've had my last two car inspections done here. Making an appointment online was easy, the service is fast, and the reception I got when I arrived was very friendly. Everything was made clear and simple, and they did not try to push extra services on me like other places have. The waiting area is comfortable and the location is very convenient as well. read more

didnt buy tires from these guys maybe that would have been a better experience? but I did have my car towed there based on there over the phone estimate. 10 days later they called and wanted double! one guy said they were getting the part from advanced auto the other guy said dealer, all I can say is go there for the tires don't have them do the fuel pump or anything else, read more

Guys.. please do not even waste your time even stopping here. The staff acts as if they do not know you are there. They open at 7AM and I went in at 7:30AM today just for a simple basic vehicle photo inspection for my car insurance, Geico. I didn't leave until 8:30 because the process was so SLOW. First of all, there was no one at the desk to assist me and when I asked for help the guy outside said "go find someone..." Excuse me? Is that not what you are here to help me do? Then a big guy, by the name of RYAN comes out throws the clip board at me and says "fill all of this out. We don't write anything on it, you have to. I asked for a pen, and OF COURSE and he says "we don't have any.. can you check your car." Lol.. awesome customer service Ryan.. who is actually the manager! LOL, if management behaves this way can you believe the staff? I am so happy I did not give them any of my money. I left in a rush to get to work and a bad experience. Please do not waste your time, money or energy working with these people. read more

Utterly horrible experience. My car started having problems in a mall nearby, and AAA towed me to Dolson because I'm from NJ and I didn't know the area. The guy answering the phone was rude, unprofessional and impatient when I asked questions. Service was incredibly slow, and they charged me $500 for a job my local mechanic estimated should cost me $200. It's been a month and I already had to go to a mechanic AGAIN for the same problem because THEY DIDN'T FIX IT RIGHT! The worse part is, I changed the oil a week before, and when I was at the mall I checked the level and it was fine, but they tried to sell me a $30 oil change because apparently it was "dirty and low". It was not, but being as I am a young woman they wanted to take advantage. I hope they go out of business. read more